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DEMOGRAPHIC ANALYSIS OF THE RETAIL BUSINESS HYPERMARKET IN INDONESIA Benny Bernadus; M. Syamsul Maarif; Setiadi Djohar; Arif Imam Suroso
Jurnal Aplikasi Bisnis dan Manajemen (JABM) Vol. 7 No. 3 (2021): JABM Vol. 7 No. 3, September 2021
Publisher : School of Business, Bogor Agricultural University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17358/jabm.7.3.580

Abstract

The hypermarket business in Indonesia has been declining for 5 years. This study aims to analyze the condition of hypermarket retail in Indonesia through demographic analysis. This descriptive study uses research measuring instrument using a Likert scale questionnaire 1–5, the number of samples is 660. The new concept of retail organizational performance, not only involves marketing aspects: service quality, customer trust, and customer loyalty but also includes organizational capability variables as variables that affect retail business performance; Hypermarket studies cover a national scope in contrast to other retail studies which are only locally specific. The results showed that the characteristics of hypermarket customers in Indonesia are; The majority of women are married, have a bachelor/undergraduate education, age range 46-55 years, live in the Jabodetabek area, work as private employees, monthly expenditures are Rp10,000,100– Rp12,500,000, the number of visits in a year to hypermarkets is 7–10 times on average and 11–14 times, and hypermart stores are the most visited. Hypermarket conditions: service quality and organizational capabilities are in the criteria of both low borderline to moderate, customer trust, customer loyalty, and business performance in moderate conditions. Keywords: hypermarket business, service quality, customer trust, customer loyalty, organizational performance
Peer Mentoring Training for Students Farisan Akbar, Rifqi; Damara Sastri, Prinska; Prameswari Putri Djaelani, Bella; Meilia Azzahra, Sandra; Ningsing Handayani Halawa, Wien; Bernadus, Benny; Oktaviani, Fitriana
Inaba of Community Services Journal Vol. 3 No. 1 (2024): Volume 3 No. 1, June 2024
Publisher : Universitas INABA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56956/inacos.v3i1.276

Abstract

Many people experience stress in living their daily lives, including students. Stress is the body's reaction to situations that seem dangerous or difficult. Light stress will be useful because it can spur a person to think and do things faster and harder so they can answer the challenges of everyday life. However, stress that is too much and sustainable, if left untreated, will be dangerous for individuals. Individuals in a state of stress view problems as tangled threads, they have difficulty finding a way out, so they need help. Peer Support is defined as a variety of interpersonal helping behaviors assumed by non-professionals who undertake helping roles with others. This peer mentor aims to overcome someone's stress in academic life in the campus environment. This training method is given in several sessions to students which contain a variety of knowledge and carry out role plays to apply previously obtained knowledge. The training session will close with an implementation questionnaire
The Role of Emotional Regulation and Family Support on the Psychological Well-being of Working Mothers at PT XYZ Samillah, Eriyanti; Nuradina, Kartika; Bernadus, Benny
Ranah Research : Journal of Multidisciplinary Research and Development Vol. 8 No. 2 (2026): Ranah Research : Journal Of Multidisciplinary Research and Development
Publisher : Dinasti Research

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/rrj.v8i2.2003

Abstract

The study aims to determine working mothers at PT XYZ. The method used is a quantitative approach with multiple linear regression analysis. The t-test results partially indicate that family support has a positive and significant effect on psychological well-being (β = 0.702; p = 0.046 < 0.05), suggesting that higher levels of family support are associated with greater psychological well-being. In contrast, emotional regulation does not significantly influence psychological well-being (β = −0.402; p = 0.164 > 0.05), indicating that the respondent’s ability to regulate emotions does not directly improve psychological well-being among working mothers in this study. The F-test results indicate that emotional regulation and family support do not have a significant effect on psychological well-being (F = 2.989; p = 0.062). This implies that other elements are more pivotal in shaping psychological well-being, such as an individual’s capacity to control emotions, social support, life goals, mastery over their environment, autonomy, personal growth, and self-acceptance (Ryff, 1989).