Article Per Year (5 Year)
p-Index From 2021 - 2026
0.888
P-Index
This Author published in this journals
All Journal Jurnal Aplikasi Bisnis dan Manajemen (JABM) E-Journal International Journal of Marketing and Human Resource Research Inaba of Community Services Journal
Bernadus, Benny
Unknown Affiliation
Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Languange, Linguistic, Communication & Media Public Health Social Sciences

Published : 3 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 3 Documents
Search

 1 
DEMOGRAPHIC ANALYSIS OF THE RETAIL BUSINESS HYPERMARKET IN INDONESIA Benny Bernadus; M. Syamsul Maarif; Setiadi Djohar; Arif Imam Suroso
Jurnal Aplikasi Bisnis dan Manajemen (JABM) Vol. 7 No. 3 (2021): JABM Vol. 7 No. 3, September 2021
Publisher : School of Business, Bogor Agricultural University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17358/jabm.7.3.580

Abstract

The hypermarket business in Indonesia has been declining for 5 years. This study aims to analyze the condition of hypermarket retail in Indonesia through demographic analysis. This descriptive study uses research measuring instrument using a Likert scale questionnaire 1–5, the number of samples is 660. The new concept of retail organizational performance, not only involves marketing aspects: service quality, customer trust, and customer loyalty but also includes organizational capability variables as variables that affect retail business performance; Hypermarket studies cover a national scope in contrast to other retail studies which are only locally specific. The results showed that the characteristics of hypermarket customers in Indonesia are; The majority of women are married, have a bachelor/undergraduate education, age range 46-55 years, live in the Jabodetabek area, work as private employees, monthly expenditures are Rp10,000,100– Rp12,500,000, the number of visits in a year to hypermarkets is 7–10 times on average and 11–14 times, and hypermart stores are the most visited. Hypermarket conditions: service quality and organizational capabilities are in the criteria of both low borderline to moderate, customer trust, customer loyalty, and business performance in moderate conditions. Keywords: hypermarket business, service quality, customer trust, customer loyalty, organizational performance
Peer Mentoring Training for Students Farisan Akbar, Rifqi; Damara Sastri, Prinska; Prameswari Putri Djaelani, Bella; Meilia Azzahra, Sandra; Ningsing Handayani Halawa, Wien; Bernadus, Benny; Oktaviani, Fitriana
Inaba of Community Services Journal Vol. 3 No. 1 (2024): Volume 3 No. 1, June 2024
Publisher : Universitas INABA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56956/inacos.v3i1.276

Abstract

Many people experience stress in living their daily lives, including students. Stress is the body's reaction to situations that seem dangerous or difficult. Light stress will be useful because it can spur a person to think and do things faster and harder so they can answer the challenges of everyday life. However, stress that is too much and sustainable, if left untreated, will be dangerous for individuals. Individuals in a state of stress view problems as tangled threads, they have difficulty finding a way out, so they need help. Peer Support is defined as a variety of interpersonal helping behaviors assumed by non-professionals who undertake helping roles with others. This peer mentor aims to overcome someone's stress in academic life in the campus environment. This training method is given in several sessions to students which contain a variety of knowledge and carry out role plays to apply previously obtained knowledge. The training session will close with an implementation questionnaire
The Relationship Between Workload and Job Stress on Employee Turnover Intention at CV XYZ Putri, Haerunisa Nanda; Nuradina, Kartika; Bernadus, Benny
International Journal of Marketing & Human Resource Research Vol. 7 No. 1 (2026): International Journal of Marketing and Human Resource Research
Publisher : Training & Research Institute - Jeramba Ilmu Sukses

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47747/ijmhrr.v7i1.3351

Abstract

The high rate of employee turnover has become a major challenge for retail companies, including CV XYZ, as it affects productivity, cost efficiency, and organizational stability. This condition emphasizes the need to examine psychological factors that drive employees’ intention to leave their jobs. The present research explores how workload and job stress are associated with turnover intention among employees of CV XYZ. This research employed a quantitative methodology using multiple correlation. The sample comprised 90 respondents selected via stratified random sampling from a total population of 530 employees. The research instruments included the workload scale (NASA–TLX), job stress scale (Parker & DeCotiis, 1983) and turnover intention scale (Mobley, 1977). Data were analyzed using Spearman’s Rho correlation and multiple regression techniques. The findings reveal that workload and job stress are positively and significantly associated with turnover intention (p < 0.001, r = 0.603). These results are consistent with the Job Demands–Resources framework, Cognitive Appraisal Theory, and the Conservation of Resources approach, which suggest that stress and turnover intention result from an imbalance between work demands and available personal resources. Results are expected to provide insights for management in balancing workload, strengthening social support, and improving employees’ psychological well-being.
Co-Authors Arif Imam Suroso Dadan Abdul Aziz Mubarok Dadan Abdul Aziz Mubarok Damara Sastri, Prinska Detya Wiryany M. Syamsul Maarif Meilia Azzahra, Sandra Ningsing Handayani Halawa, Wien Nuradina, Kartika Oktaviani, Fitriana Prameswari Putri Djaelani, Bella Putri, Haerunisa Nanda Rifqi Farisan Akbar Sastri, Prinska Damara Setiadi Djohar Sofiati, Nunung Ayu Syarif, Devyanthi