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Evaluasi Cobit dan Perancangan IT Balanced Scorecard untuk Perbaikan Penerapan System Development Chandra, Mohamad; Suroso, Arif Imam; Hermadi, Irman
Jurnal Manajemen Teknologi Vol 14, No 3 (2015)
Publisher : SBM ITB

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (7372.661 KB) | DOI: 10.12695/jmt.2015.14.3.1

Abstract

Abstrak. Prosedur system development life cycle (SDLC) mempunyai peranan penting dalam proses pengembangan sistem di Divisi Teknologi Sistem Informasi (TSI) Bank BRI. Penelitian ini bertujuan untuk memilih proses IT COBIT yang digunakan sebagai fokus area evaluasi penerapan SDLC, menilai maturity level dari penerapan SDLC, memberikan rekomendasi perbaikan penerapan SDLC, dan merancang kerangka kerja IT balanced scorecard (IT BSC) tentang perbaikan penerapan SDLC. Metode pengambilan sampel menggunakan purposive sampling dan maturity model COBIT 4.1 sebagai alat assessment untuk mengukur maturity level dari penerapan SDLC melalui sebuah survei. Data hasil survei dianalisa dengan analisis maturity level dan analisis gap. Hasil penelitian menunjukkan bahwa Divisi TSI berada pada maturity level 3 (Defined Process). Analisis gap menghasilkan rekomendasi perbaikan berdasarkan detail control objective (DCO) COBIT yang tidak memenuhi expected maturity level (EML). Akhirnya rekomendasi perbaikan disajikan dalam bentuk kerangka kerja IT BSC.Kata kunci: system life cycle development, IT balanced scorecard, COBIT 4.1, detail control objective, maturity levelAbstract. System development life cycle (SDLC) procedures has an important role in the process of system development in BRI Information Systems Technology (TSI) Division. This research aims to select the COBIT IT processes that are used as evaluation focus area of SDLC implementation, assess the maturity level of SDLC implementation, provide recommendations for improvement of SDLC implementation, and design a framework IT balanced scorecard (IT BSC) about improvement of SDLC implementation. The sampling method using purposive sampling and maturity models COBIT 4.1 as an assessment tool to measure the maturity level of SDLC implementation through a survey. Survey data were analyzed with a maturity level analysis and gap analysis. The results showed that the TSI Division is at maturity level 3 (Defined Process). Gap analysis generates recommendations for improvements based on detailed control objectives (DCO) COBIT that has not reached the expected maturity level (EML). Finally recommendations for improvement of SDLC implementation presented in the form of framework IT BSC.Keywords: system life cycle development, IT balanced scorecard, COBIT 4.1, detail control objective, maturity level
EVALUASI TATA KELOLA SISTEM INFORMASI BUSINESS INTELLIGENCE PADA PERUSAHAAN MINUMAN RINGAN Rizki, Yanis Aulia; Suroso, Arif Imam; Ramadhan, Arief
Jurnal Manajemen Teknologi Vol 15, No 3 (2016)
Publisher : SBM ITB

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12695/jmt.2016.15.3.5

Abstract

Abstrak. Implementasi Sistem Informasi Business Intelligence (BI) berperan untuk memenuhi kebutuhan informasi yang lengkap, berkualitas, dan sesuai kebutuhan dari setiap tingkatan dan fungsi unit bisnis sehingga dapat meningkatkan kualitas pengambilan keputusan manajemen. Penelitian ini bertujuan untuk mengevaluasi tata kelola BI pada satu perusahaan penyedia minuman ringan di Indonesia (PMRI). Evaluasi melalui investigasi sumber daya sistem informasi dengan metode kualitatif deskriptif, analisis tingkat kematangan dengan menggunakan maturity model COBIT framework 4.1 serta analisis kualitas sistem, kualitas informasi dan kualitas layanan yang variabelnya diambil dari model DeLone dan McClane serta di analisis menggunakan Importance Performance Analyst (IPA). Hasil penelitian menunjukkan hasil investigasi sumber daya sistem informasi mendukung implementasi BI namun perlu dilakukan peningkatan. Berdasarkan pengukuran maturity model secara keseluruhan proses sudah mengikuti kaidah-kaidah yang baik dan benar sesuai dengan COBIT framework dan Maturity Level-nya berada diantara level: 2 - Repeatable dan level: 4 â?? Managed. Selanjutnya, berdasarkan analisis IPA, kualitas sistem yang kinerjanya rendah dan menjadi perioritas perbaikan bagi PMRI adalah keandalan sistem, kecepatan akses serta efisiensi, sedangkan kinerja yang rendah pada kualitas informasi yaitu atribut akurasi dan tepat waktu, sedangkan kinerja yang rendah pada kualitas layanan yaitu atribut keandalan dan responsif. Perbaikan fokus pada peningkatan kinerja, perencanaan dan pengelolaan BI. Kata kunci: Perusahaan minuman ringan, tata kelola TI, business intelligence, COBIT framework 4.1, maturity level, importance performance analysis (IPA)Abstract. Implementation of Business Intelligence (BI) can fulfil complete information needs, qualified, and suitable for each business unit levels to improve the quality of management decision making. This study aimed to evaluate the governance of BI on one of soft drinks company in Indonesia (PMRI). The evaluation consist of investigation resources information system with descriptive qualitative method, analysis level of maturity by using maturity models COBIT framework 4.1 and analysis of system quality, information quality and service quality which the variabel adapted from DeLone and McClane Model and analysed with Importance Performance Analyst (IPA) analysis. Based on the results of investigation resources information system already support the implementation of BI but it needs to improve. Based on the result of overall measurement maturity process is already followed the correct rules with COBIT framework and level Maturity is between level: 2 - Repeatable and level: 4 - Managed. Furthermore, based on IPA analysis, low-performance quality system and become priorities for the improvement of PMRI is reliability, accessibility and efficiency, and for the low performance in the quality of information is attribute accuracy and timeliness, and for the low performance in the quality of service is an attribute of reliability and responsiveness. Improvements focus on enhancement of BI performance, planning and management. Keywords: soft drinks company, IT governance, business intelligence, COBIT framework 4.1, maturity level, importance performance analysis (IPA)
Evaluasi Keberhasilan Sistem Informasi Akademik dengan Pendekatan Model DeLone dan McLean Meilani, Lala; Suroso, Arif Imam; Yuliati, Lilik Noor
JSINBIS (Jurnal Sistem Informasi Bisnis) Vol 10, No 2 (2020): Volume 10 Nomor 2 Tahun 2020
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21456/vol10iss2pp137-144

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Development of academic management needs will increasingly complex, therefore the development of academic information systems must be oriented to user satisfaction as a way to measure the success of the information system. This study aims to analyze the performance of the quality of academic information systems (SIAKAD) and analyze the factors that influence the use, user satisfaction and net benefits of SIAKAD at Sultan Ageng Tirtayasa University. The respondents used in this study consisted of three groups totaling 400 people. The model used in this research is the information system success model from DeLone and McLean. Descriptive analysis is used to explain respondents' perceptions and evaluations of the successful implementation of SIAKAD. SEM PLS analysis is used to analyze the factors that influence the successful implementation of SIAKAD at Sultan Ageng Tirtayasa University. SIAKAD users rated success at the semantic level and technical level included in the good category, while the success at the effectiveness level was still in the good enough category. Hypothesis testing results indicate that the quality of information system quality and service quality has a significant positive effect on the use and satisfaction of users, the use of a significant positive effect on user satisfaction, and the use and satisfaction of users has a positive and significant effect on the net benefits of SIAKAD.
Annual Equivalent Value, Benefit Cost Ratio, and Composite Performance Index as Valuation Appraisal Support of Teakwood Plantation Sugiharto Soeleman; Endang Gumbira Sa'id; Heny Kuswanti Suwarsinah Daryanto; Arif Imam Suroso
Jurnal Manajemen Hutan Tropika Vol. 20 No. 1 (2014)
Publisher : Institut Pertanian Bogor (IPB University)

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (659.183 KB) | DOI: 10.7226/jtfm.20.1.58-65

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Teak (Tectona grandis L.f) is a premium high-value hardwood species being viewed as the most preferred species for investment opportunity. Recently, there has been a gradual move away from state control of teakwood plantation toward the participation of private enterprises. Several enterprises offer investment opportunity of teakwood plantation in which one of the main selling points being offered is a quick harvesting schedule. A quick harvesting time, however, might not provide the best outcome to the investors. This research exercise and compare the valuation appraisal of different harvesting schedules. The research focused on project planning, enterprise budget, financial projection, and valuation measurements to arrive at overall appraisal. To avoid any possible bias of individual investor's preference on common valuation criteria such as total investment, net cash flow (NCF), net present value (NPV), internal rate of return (IRR), profit on investment (P/I), and payback period (PBP), 3 otherS criteria namely benefit cost ratio (BCR), annual equivalent value (AEV), and composite performance index (CPI) have been applied to arrive at a more fair valuation. It is concluded that the longer the harvesting schedule, the better valuation outcome could be achieved, and therefore, investors should critically review any investment proposal in accordance to their preference on valuation criteria.
Website Content Analysis Using Clickstream Data and Apriori Algorithm Supriyadi Supriyadi; Yani Nurhadryani; Arif Imam Suroso
TELKOMNIKA (Telecommunication Computing Electronics and Control) Vol 16, No 5: October 2018
Publisher : Universitas Ahmad Dahlan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12928/telkomnika.v16i5.7573

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Clickstream analysis is the process of collecting, analyzing, and reporting data of visited pages by visitor at the time of mouse clicks. Clickstream data are generally stored on a web server in the access.log file including IP Address data, reference pages, and access time. This study aims to analyze clickstream data by converting into the form of a comma sparated value (csv) so that the string inside of it could be grouped and stored in a database. The important information in the database was processed and retrieved by using one of the techniques in web mining called apriori algorithm analysis. Apriori algorithm implementation was done at the time of reading the database and table query analysis on the software developed. Results of this study were the statistics describing the level of access to web pages that were very helpful for web developers to develop web sites.
ERP Selection Using Fuzzy-MOGA Approach: A Food Enterprise Case Study Joko Ratono; Kudang Boro Seminar; Yandra Arkeman; Arif Imam Suroso
TELKOMNIKA (Telecommunication Computing Electronics and Control) Vol 13, No 3: September 2015
Publisher : Universitas Ahmad Dahlan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12928/telkomnika.v13i3.1494

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Selection of Enterprise Resource Planning (ERP) system is a complex decision-making process and one of the critical success factors (CSFs) in ERP adoption life cycle. Many ERP implementation failures are caused by improper package selection. Various approaches have been used, but not using optimization techniques. This study developed a Fuzzy-Multiobjective Genetic Algorithm (Fuzzy-MOGA) approach to optimize the quality of ERP selection criteria that complies with ISO25010 quality standard and cost. A case study was conducted on an agro-industrial company. The result shows the approach of Fuzzy-MOGA with NSGA-II method facilitate a complex decision-making for ERP selection optimally.
ANALISIS SEGMEN PASAR DAN PERILAKU NASABAH TERHADAP BANK SYARIAH DI WILAYAH DKI JAKARTA RR. Kathrin Irviana; Rita Nurmalina; Arif Imam Suroso
Jurnal Manajemen & Agribisnis Vol. 5 No. 2 (2008): Vol. 5 No. 2 Oktober 2008
Publisher : School of Business, Bogor Agricultural University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (720.463 KB) | DOI: 10.17358/jma.5.2.87-97

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The purpose of this research is for identifying market segment and customer behavior toward Islamic Banking and its marketing implications in all regions of DKI Jakarta. The research was conducted on August – October 2008 in East, West, North, South and Central of Jakarta. The survey was conducted by doing face to face interview and questionaires distribution to 120 proportional responden. The analytical tools applied are analysis of cluster, factor & descriptive and using SPSS version 11.5 as the statistic’s tool. The result of this research for segmentation aspect showed the characteristics and size of each market segment of Islamic banks. The market segment consists of syariah loyalist, floating mass and conventional loyalist. From this research, floating mass segment has been showed that this segment is the most potential segment among others in DKI Jakarta regions due to it has the largest target market compared to syariah loyalist and conventional loyalist segments. However responden with Islam as their religion are still priority target market for Islamic banks since floating mass responden have been collected from Islamic’s responden dominantly with employees and entrepreneurs as the occupations.  Further, market segment will be analyzed in relation with customers’ category, region of geography, religion and occupation. In customer behavior side, customers preferences and information resources toward Islamic banks will be the important factors which could influence customers behavior when choosing Islamic banks. The four factors influence customers in choosing Islamic banks are  building physical’s appearance, ATM network, variety of products and profit rate. Both results of market segmentation and consumer behavior toward Islamic Banking are important factors for Islamic Banking in formulating marketing strategy.
ANALISIS FAKTOR-FAKTOR YANG MEMPENGARUHI KEPUASAN PELANGGAN ONLINE Amru Sahmono Boang Manalu; Ujang Sumarwan; Arif Imam Suroso
Jurnal Manajemen & Agribisnis Vol. 4 No. 2 (2007): Vol. 4 No. 2 Oktober 2007
Publisher : School of Business, Bogor Agricultural University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (675.209 KB) | DOI: 10.17358/jma.4.2.67-80

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The objectives of this study  are to (1) analyze customer satisfaction with online shopping (2) determine factors influencing customer satisfactions with online shopping; (4) formulate strategies to increase customer satisfaction with online shopping. Data were collected from 150 respondents. The research used Structural Equation Modelling (SEM) and the software LISREL for the data processing. The result of SEM analysis reflected that all variables significantly correlated to each dimension of modified WebQual instrument and significantly influenced online customer satisfaction. There were six dimensions that were measured. They were usefulness, ease of use, entertainment, complementary relationship, customer service, and buyer-seller interaction. Satisfactions were measured through overall satisfaction and recommendation. Secured transaction was the most significant factor influencing  customer satisfaction.
PENGARUH STRES DALAM PEKERJAAN TERHADAP KINERJA KARYAWAN: STUDI KASUS DI PERUSAHAAN AGRIBISNIS PT NIC Arif Imam Suroso; Rotua Siahaan
Jurnal Manajemen & Agribisnis Vol. 3 No. 1 (2006): Vol. 3 No. 1 Maret 2006
Publisher : School of Business, Bogor Agricultural University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (6882.765 KB) | DOI: 10.17358/jma.3.1.19-30

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This study was aimed at finding out the existence of stress in work towards employees’ performance, and knowing the indicators of each shaper element of that influencing the employees’ performance of plant department of agribusiness industry at PT. NIC. The method of this study is case study involving 155 respondents. Using the Structural Equation Modelling (SEM), it is known that the influence of stress in work towards employees’ performance is significantly negative. It means that the advance of stress in work can take the employees’ performance down. The advance of stress in work was stimulated by stressor, in this case are job pressure and lack of support. The relationship between stressor and stress in work is positively significant. Lack of support is the most influence indicator of stressor variable instead of job pressure. This study concludes that stress in work significantly influence the employees’ performance. Generally, stress in work at plant department of PT. NIC is in low category (41.9%) and the performance is in high/good category (60.6%). It means that the existence of stress in work at this time have positive characteristics because it has played the role as motivator to work.
PENGEMBANGAN TERMINAL AGRIBISNIS VIRTUAL BERBASIS WEB Arif Imam Suroso; I Gusti Ayu Indira Maharani; Marimin Marimin
Jurnal Manajemen & Agribisnis Vol. 2 No. 1 (2005): Vol. 2 No. 1 Maret 2005
Publisher : School of Business, Bogor Agricultural University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (9842.45 KB) | DOI: 10.17358/jma.2.1.17-28

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This study was conducted to develop the prototype of web based virtual agribusiness center as an instrument to increase the scope of marketing channel of agribusiness products in Indonesia.  Using web engineering approach, this virtual agribusiness center information which conceptually has the same role as wholesaler marketing center was developed and tested using one month data of fruits and vegetables prices in traditonal market. There are tree main components of the system: catalog online, cart, and order tracking.  To ensure the quality of the system, the system was tested using Pressman approach and evaluation was done based on its functionality, usability, and reliability . 
Co-Authors Abdul Mufti Adler Haymans Manurung Agustian, Fajar Aida Vitayala Hubeis Aji Hermawan Akbar, M Lucky Alfy Sukma Amru Sahmono Boang Manalu Andi Tenri Abeng Anggraini Sukmawati Anggraini, Raden Isma Arief Ramadhan Arief Ramadhan Arif Wicaksono Arkeman, Yandra Arsyanur, Mustika Retno Asep Nurhalim Azka Bazil Danish Rahmat Bachtiar, Muchamad Bambang Juanda Bandono, Bayu Bernadus, Benny Bimo Andono Budi Setiawan Chandra, Mohamad Citra, Suryati Oka Dewi Suryani Dewi, Nina Kurnia Dharmawan, Rafi Dirdjosaputro, Sukiswo Edi Suryanto Eko Agus Prasetio Eko Agus Prasetio Eko Agus Prasetio Endang Gumbira Sa'id Erliza Noor Euis Sunarti Fadhil Muhammad Fahrillah, Ahmad Ariq Fajar Agustian Febriyana, Alfonsia Ferdi Novalendo Fety Nurlia Muzayanah Hadiwidjaja, Rini Dwiyani Hafizh, Muhammad Damar Hanindipto, Fasa Aditya Hansen Tandra Hansen Tandra Hariandja, Nancy Megawati Haryono, Adi Hendro Sasongko Heny Kuswanti Suwarsinah HERMANTO SIREGAR Hermanto Siregar Hilda Puspita Pratyaharani I Gusti Ayu Indira Maharani Idqan Fahmi Ilham Ananto Yuwono Illah Sailah Irman Hermadi Iyung Pahan Jaman, Jajam Haerul Joko Ratono Joko Ratono Joko Ratono, Joko Juniar Prayogi Juniar Prayogi Khairiyah Kamilah Kudang B. Seminar Kudang Boro Seminar Lilik Noor Yuliati Loeis, Minaldi Lukman M. Baga M, Misbahudddin M. Syamsul Maarif Maesaroh, Syti Sarah Marimin , Meilani, Lala Meta, Fildza Shabrina Meuthia Rachmaniah Misbahuddin Mohammad Syamsul Maarif Muhamad Syukur Mukhamad Najib MULYANI Musa Hubeis Neni Seliana Ninuk Purnaningsih Nugraha, Herry Nugraha, Windy Maudy Atiah Putri Nur Adhita Rahmawati NUR HASANAH Nur Hasanah Nur Hasanah Nurhidayat, Ridwan Pahan, Iyung Permasih, Desta Popong Nurhayati Prabantarikso, Mahelan Pramadia Satriawan Priastuti, Dila Rahmana, Adhitya Rahmanto, Mohamad Ridwan Rini Dwiyani Hadiwidjaja Rinova Budiman Rita Nurmalina Rivira Yuana Rivira Yuana Rizal Broer Bahaweres Rizal Syarief Rizal Syarief Rizal Syarief Rizal Syarief Rizal Syarief Rizki, Yanis Aulia Rokhani Hasbullah Romayah, Siti Rotua Siahaan RR. Kathrin Irviana Ruth Johana Angelina Saiful Bahri Seliana, Neni Setiadi Djohar Setiadi Djohar Setyo Wibowo Shalihati, Fithriyyah Siti Jahroh Siti Romayah Suci Ramadhani, Suci Sufrin Hannan Sugiarto, Anto Tri Sugiharto Soeleman Suprehatin Suprehatin Supriyadi Supriyadi Sutriono Edi Tandra, Hansen Tendy Arya Pranata Trias Andati Ujang Sumarwan Utami, Yulistiana Endah Widhiani, Anita Primaswari Widia Citra Anggundari Yamin, Fadhilah Bt Mat Yandra Arkeman Yandra Arkeman Yandra Arkeman Yani Nurhadryani YELLY REFITA Yuana, Rivira Yuni Sugiarti, Yuni Yunus Triyonggo Yunus Triyonggo, Yunus Yusman Syaukat Zahid, Rifqi Az