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All Journal Ecotrophic, Journal of Environmental Science JURNAL SISTEM INFORMASI BISNIS Indonesian Journal of Business and Entrepreneurship (IJBE) JTERA (Jurnal Teknologi Rekayasa) JITTER (Jurnal Ilmiah Teknologi Informasi Terapan) Jurnal Pengabdian Masyarakat AbdiMas JOURNAL OF SCIENCE AND SOCIAL RESEARCH Community Development Journal: Jurnal Pengabdian Masyarakat eProceedings of Engineering Community Service Seminar and Community Engagement (COSECANT) Journal of Production, Enterprise, and Industrial Applications
Putra Fajar Alam
Universitas Telkom
Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Mechanical Engineering Public Health Social Sciences Other

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Journal : JURNAL SISTEM INFORMASI BISNIS

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Usability Evaluation Aplikasi Berbasis Website dengan Menggunakan Metode Importance Performance Analysis Fajar Alam, Putra; Wulandari, Sari
JSINBIS (Jurnal Sistem Informasi Bisnis) Vol 10, No 1 (2020): Volume 10 Nomor 1 Tahun 2020
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21456/vol10iss1pp122-130

Abstract

The Ministry of Environment and Forestry provides an appeal to waste banks to use online systems in managing waste bank activities. The online system referred to is the online waste management system through the banksampah.id account. However, the level of activity of garbage banks in using the online system is relatively low (36.46%). Besides, in 2019, the Bandung City DLH has used banksampah.id as an application in evaluating the performance of waste banks. Therefore, this study was conducted aiming to evaluate the level of usability of banksampah.id so that it can be known aspects of banksampah.id that need to be improved. Evaluation of usability level is carried out using the Importance Performance Analysis (IPA) method. The usability evaluation results show that there are 7 usability attributes in the "Concentrate Here" category, 10 usability attributes in the "Keep Up The Good Work" category, 8 usability attributes in the "Low Priority" category and 9 usability attributes in the "Possible Overkill" category. Improvements to usability banksampah.id focus on 7 attributes categorized as "Concentrate Here" namely (1) availability of procedures for the use of various applications, (2) procedures for using applications that have been available easily understood by users, (3) completeness of customer profile, (4) availability of up-to-date customer data, (5) speed in data processing, (6) availability of communication features between Garbage Banks, and (7) availability of communication features between Garbage Banks and collectors.
Co-Authors Addie Anugrah Pratama Adikara, Fransiskus Agus Achmad Suhendra Aji Pamoso Amar Maulana Andrieta Shintia Dewi Anggy Ariadini Rasyid Anik Hanifatul Azizah Ari Yanuar Ridwan Arsyadi, Muhammad Giga Rizky Asti Amalia Nur Fajrillah Astiwiguna, I Made Agung Sagita Defri Hidayat Ekky Novriza Alam Endang Budiasih Fransiskus Tatas Dwi Atmaji Frizka Egiawan G N Kresna Adiputra Ghina Atha Hilman Fauzi, Hilman Ilham Ramadiargo Irfan Darmawan Jannah, Putri Miftahul Khalil Qibran One Listrianto, Redi Isman Litasari Widyastuti, Litasari Meldi Rendra Mulyana, Luthfi Faqihuddin Nur Aulia Faridiyah Rafika Sari Oktafiani, Venia Pangestu Titan Mahayasa Sabilla Nadine Ayudya Salim, La Ode Agus Sandfreni, Sandfreni Sari Wulandari Soni Fajar Gumilang Teuku Muhammad Raza Iqbal Tieka Trikartika Gustyana Tien Fabrianti Kusumasari Vany Octaviany Yanti, Suci Dwi Yunita, Kurnia Sri