Garuda - Garba Rujukan Digital

p-Index From 2021 - 2026

3.096

P-Index

This Author published in this journals

All Journal Prosiding Seminas Competitive Advantage Journal of Indonesian Applied Economics Media Trend: Berkala Kajian Ekonomi dan Studi Pembangunan JURNAL EKONOMI AKUNTANSI DAN MANAJEMEN Jurnal Ilmu Ekonomi dan Pembangunan Health Notions al-Uqud : Journal of Islamic Economics Jurnal Istiqro' IJEBD (International Journal Of Entrepreneurship And Business Development) SELAPARANG: Jurnal Pengabdian Masyarakat Berkemajuan Multidiciplinary Journal Bisma: Jurnal Bisnis dan Manajemen MABIS: Manajemen dan Bisnis LOYALITAS: Jurnal Pengabdian Kepada Masyarakat International Journal of Health, Economics, and Social Sciences (IJHESS) Wiga : Jurnal Penelitian Ilmu Ekonomi Journal of International Conference Proceedings Jurnal Ekuilibrium Panggung Kebaikan : Jurnal Pengabdian Sosial eJEBA

Sebastiana Viphindrartin

Economics Department, Faculty Of Economics And Business, University Of Jember, Indonesia

Author-ID : 2974689

Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Dentistry Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Medicine & Pharmacology Nursing Public Health Social Sciences Other

Published : 40 Documents Claim Missing Document

Claim Missing Document

Articles

Title

Preparation of Tariff Based on Unit Cost of Surgical Action in Balung Hospital Using Activity Based Costing (ABC) Sri Wahyuni; Sri Hernawati; Sebastiana Viphindrartin
Health Notions Vol 2, No 2 (2018): February
Publisher : Humanistic Network for Science and Technology (HNST)

RSD Balung is a BLUD hospital, but the tariff determination had not been based on unit cost including the operation in the Installation of Hospital Operation Room Service Operations continue to show an increased, so operational expenses were increased. In JKN, there were several surgical actions that have a tariff difference that harms the hospital. The tariff claimed by hospital to BPJS was not as expected because the nominal tariff was less. The purpose of this research was to arrange tariff based on unit cost of operation cost action of room installation room of RSD Balung with Activity Based Costing (ABC) method. This research was a descriptive quantitative. The unit of analysis of this research was the Operation Room in RSD Balung by looking at the cost and service component of the service or the action to be done the operational action tariff analysis. Respondent was taken by pusposive sampling. The number of respondents in this study were 13 people. At the service of BPH, SC, and cataract in Operation Room RSD Balung there were difference of tariff either from BLUD tariff, tariff based on unit cost, and INA CBGs tariff. This difference was particularly evident from BPH services. This service was harming RSD Balung. While in SC and Cataract service, unit cost tariff was lower than BLUD tariff. Keywords: Unit cost, Tariff, BLUD, Operation room, INA-CBG’s

Effects of Service Quality on Word of Mouth through Satisfaction in Outpatient at Sakinah Islamic Hospital in Mojokerto Regency Nurul Agustin; Sri Hernawati; Sebastiana Viphindrartin
Health Notions Vol 2, No 3 (2018): March
Publisher : Humanistic Network for Science and Technology (HNST)

Hospital is health service institution organizing individual health service. In an increasingly competitive environment, hospitals should be increasingly aware of the importance of providing the best quality service for the patients. In Sakinah Islamic Hospital showed the decrease of the number of outpatient patient visits, on 2014 until 2016, decreasing by 697 patients. This research aimed to analyze the effects of service quality on word of mouth through patient satisfaction. This was quantitative research with observational analytic approach. The samples of this research were 90 outpatients using multistage sampling technique. The data analysis was conducted by using Partial Least Square. Based on the testing result, it was found the effects of service quality on word of mouth through satisfaction, with t-statistic value by 2.039 (t-statistic > t table of 1.96). It means that the better service quality provided, the higher the level of patient satisfaction and increase the word of mouth as well. Sakinah Islamic Hospital needs to improve the quality and quantity of the human resources, equip facilities infrastructure and conduct maintenance and repair to support the service continuity for the patients, therefore, they will be satisfied and encouraged to do word of mouth and increase the number of patient visits. Keywords: Service quality, Satisfaction, Word of mouth.

The Service Compensation of National Health Insurance and The Performance of Health Workers Robiatud Daniyah; Ancah Caesarina Novi Marchianti; Sebastiana Viphindrartin
Health Notions Vol 2, No 2 (2018): February
Publisher : Humanistic Network for Science and Technology (HNST)

Public health center is primary facilities service which owned by a government. Complains which occurs in society, such as the procedures of National Healthcare Insurance (JKN) that more complicated, start from gradual administration, participants data validation that need much time was though more convoluted and customer services that given by health workers wasn’t done in a good standard and unsatisfied, so the patients will not willingly come back in public health center. The result data of performance measurement of public health in 2016 showed was less; under 80%. The aim of this research was to analyze the influence of service compensation of JKN on health worker performance. This research was quantitative with observational analytical approach. Sample of this research were 36 health workers in Kalisat, 32 health workers in Jelbuk, and 32 health workers in Andongsari public health center who taken by simple random sampling. Partial Least Square (PLS) using smart PLS software was used as method to analyze data. Based on the test result there was positive influence of service compensation on performance, T statistic was 7.730 (t statistic > t table significant 1.96) it meant that the higher an expected performance, it will produce optimal health care service for society. Health workers can do some efforts in improving performance, so it can improve service compensation that given for society. Government need to review about performance assessment that is currently used, such as SKP so the performance assessments were more effective in evaluating. Keywords: National Health Insurance, Service compensation, Performance, Public Health Center

Co-Authors - Zainuri A I Restiawan Achmad Fawaid Hasan Aditya Purnomo Agil Al Ramadhan Ahmad Ahsin Kusuma Mawardi Ahmad Roziq Akhmad Munir Ancah Caesarina Novi Marchianti Anugrah, Muhammad Zilmi Ayu Novita Budi Nurhardj Danu Hadi Basito Debby Marantika Dewi Prihatini Duwi Yunitasari Dya Ayu Fitaloka Candra Kartika Endah Kurnia Lestari Fiqi Hidayatu Ulfa Haris Gratianus Edwi Nugrohadi Hanifatul Afdholatu Ridho'ah Herman Cahyo Diartho Ignatia Martha Hendrati Ilham Imamudin Ilham Imamudin Imro'atul Husna Afriani Kartika, Dya Ayu Fitaloka Candra Kiky Asmara Lina Ariani Margaretha Ardhanari Moehammad Fathorrazi Moh. Adenan Mohamad Rifqi Fathoni Mohammad Henri Wahyono Muhammad Ivan Fadillah Muhammad Rivai Muhammad Zilmi Anugrah Nanda Mutya Atmasari Nanik Istiyani Nurul Agustin Nurul Hazizah Nuruni Ika KW Okyviandi Putra Erlangga Ra'iyatu Imadidin Rachmania Nurul Fitri Amijaya Rachmania Nurul Fitri Amijaya Rafael Purtomo Rafael Purtomo Somaji Regina Niken W Regina Niken Wilantari Riniati Ritna Ilmala Sari Robiatud Daniyah Shofiah, Rizkiy Siti Komariyah Sri Hernawati Sri Wahyuni Suryaning Bawono Taufan Muhamad Arif Teguh Hadi P Teguh Hadi Priyono Wilantari, Regina Niken Zainuri Zainuri Zainuri Zainuri zainuri Zainuri Zainuri Zudella Tria Oktavani

Title Search

Found 3 Documents Search Journal : Health Notions

Abstract

Abstract

Abstract

Title

Found 3 Documents
Search
Journal : Health Notions