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All Journal Jurnal Ilmu Sosial dan Humaniora JURNAL KOLABORASI JPM (Jurnal Pemberdayaan Masyarakat) ASRO JOURNAL - STTAL JPP IPTEK (Jurnal Pengabdian dan Penerapan IPTEK) Jurnal Ilmiah Manajemen Publik dan Kebijakan Sosial Dinamika Governance : Jurnal Ilmu Administrasi Negara Aplikasi Administrasi: Media Analisa Masalah Administrasi Asketik: Jurnal Agama dan Perubahan Sosial MIMBAR : Jurnal Sosial dan Pembangunan JPMP

Lunariana Lubis

Fakultas Sosial Dan Ilmu Politik, Universitas Hang Tuah, Surabaya, Indonesia

Author-ID : 2979518

Religion Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Medicine & Pharmacology Social Sciences Other

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KNOWLEDGE COMPETENCY ANALYSIS OF HEALTH WORKERS AT SURABAYA COASTAL AREA PRIMARY HEALTH CENTER Wildan Taufik Raharja; Lunariana Lubis; Agus Wahyudi
JOURNAL ASRO Vol 10 No 3 (2019): International Journal of ASRO
Publisher : Indonesian Naval Technology College - Sekolah Tinggi Teknologi Angkatan Laut - STTAL

The quality of services at the Primary Health Center (Puskesmas) and the level of utilization of Puskesmas services are closely related to the competency of human resources providing services to the community. Quality health services can provide satisfaction to patients in accordance with the average level of satisfaction of the population as well as procedures for conducting them according to established professional and ethical standards.The purpose of this study to map the competency of knowledge of health workers at Surabaya Coastal Area Primary Health Center. The location of this research is at Puskesmas located in the North Coast of Surabaya, namely Sidotopo Primary Health Center and Sawah Pulo Primary Health Center. This research uses a qualitative approach with a case study research strategy. Then the technique for determining the informant was done using purposive sampling and snowball sampling. This study analyzed the competency of health workers' knowledge with 3 indicators, namely general knowledge, special knowledge and typical knowledge.The results in this study are knowledge competency of health workers at Surabaya coastal area health center is still not good. The majority of health workers do not have special knowledge or specialization. Human resource development is needed by the relevant agencies.Keywords: Competence, Community Satisfaction

THE MANAGEMENT OF SUSTAINABLE COMMUNAL IPAL IN SIMOKERTO SUB-DISTRICT, SURABAYA Lunariana Lubis; Agus Wahyudi; Deasy Arieffiani
JOURNAL ASRO Vol 12 No 01 (2021): International Journal of ASRO
Publisher : Indonesian Naval Technology College - Sekolah Tinggi Teknologi Angkatan Laut - STTAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37875/asro.v12i01.370

IPAL is the development program of wastewater management installation. It is a community-based communal and presumed to prioritize physical development without paying attention to the readiness of human resources at the local level so that some cases in the facilities construction have failed or they are unsustainable. This is a qualitative research by using a case study approach that aims to discuss the community’s participation in supporting the implementation of sustainability in communal management of IPAL in RT 01 RW 01, Simokerto sub-district, Surabaya. The data collection technique is conducted through the interview, direct observation, and documentation. The findings are obtained by using sustainable analysis in three aspects, namely economic, environmental, and socio-cultural aspects. The result indicates that in terms of the socio-cultural aspect, communal IPAL is unsustainable. The cause is the component condition of communal IPAL which has less advantage due to non-routine maintenance activities. Keywords: Sustainability, Sanitation facilities, Communal IPAL

A MODEL SERVPERF IN SURGICAL TREATMENT SERVICES FOR “BPJS” NON ARMY PATIENTS AT THE NAVAL HOSPITAL DR. RAMELAN SURABAYA Agusta Murphy Tarigan; Agus Subianto; Sudibyo Sudibyo; Lunariana Lubis
JOURNAL ASRO Vol 10 No 2 (2019): International Journal of ASRO
Publisher : Indonesian Naval Technology College - Sekolah Tinggi Teknologi Angkatan Laut - STTAL

This article discusses national health insurance-based medical services for the community in patient surgery for Social Security Administrator Board (BPJS) non army at the Naval Hospital Dr. Ramelan in Surabaya. The main problem is whether Tangibles factors; Reliability; Responsiveness; Assurance; Empathy; Expertise; Outcome contributed to the surgical treatment of “BPJS” non army patients at the Naval Hospital Dr. Ramelan. The main focus of this analysis is the use of SERVPERF's Services Quality Model to analyze the factors that support and hinder the service of surgery for “BPJS” non army patients at the Naval Hospital Dr. Ramelan. The research was carried out in a descriptive case-based quantitative study with in-depth interview, documentation and questionnaire techniques, to assess service quality class intervals based is used on the mean and standard deviation. The results of the study show that surgical treatment services in 2015-2016 found a tendency of the increasing number of surgery mainly on major surgery and special surgery, because hospitals can respond to public trust in the sense that medical service employees are able to implement excellent services for “BPJS” non army patients so that patients are satisfied with services provided. The findings that still need to be improved are the Assurance factor in line with the development of science and technology as an effort to increase the competitiveness of human resources and the availability of facilities equivalent to international hospitals. Keywords: SERVPERF model, “BPJS” Non Army, Surgical Treatment Services

THE IMPLEMENTATION OF PORT MANAGEMENT POLICY IN PELINDO III TANJUNG PERAK SURABAYA Sony Kunila; Budi Rianto; Viv Djanat Prasita; Lunariana Lubis
JOURNAL ASRO Vol 11 No 2 (2020): International Journal of ASRO
Publisher : Indonesian Naval Technology College - Sekolah Tinggi Teknologi Angkatan Laut - STTAL

Research on the implementation of the Port Implementation policy at Pelindo III Tanjung Perak Surabaya (Case study of the Implementation of the Minister of Transportation's Regulation Number: PM 146 of 2016 concerning changes to the Minister of Transportation's regulation PM Number 51 of 2015 concerning the Implementation of Seaports) aims to analyze the implementation of Port Operational Policies at Pelindo III Tanjung Perak Surabaya. In addition, to analyze the factors that support and hinder the successful implementation of the Port Management in Pelindo III Tanjung Perak Surabaya. This research uses a qualitative method with a case study approach. Data collection is done through interviews, observations and documentation and then analyzed through data reduction, data presentation and conclusions. The results show that Port Management Policy in Pelindo III has been implemented between Pelindo III, Syahbandar, and other stakeholders, even though there are some inhibiting factors, such as the lack of human resource quality, the complexity of the bureaucracy in handling export and import documents and ship waiting time at port. Keywords: Implementation, Policy, Port

Co-Authors Agus Subianto Agus Subianto Agus Wahyudi Agusta Murphy Tarigan Agustian, Anditiya Tri ARIE AMBARWATI Atha Nabila Raharjo Atyah, Umi Azmi, Muh Ulul Budi Rianto Deasy Arieffiani Deasy Arieffiani, Deasy Deasy Arieffiany Dewi Casmiwati Fandy Putra Agustyawan Gading Berlian Wati Nur Kumala Jarot Prianggoro M. Husni Tamrin Mas Roro Lilik Ekowati Mega Selvina Agusta Moh. Musleh Nabila, Atha Nani Azizah Nauval, Muh Nur Kumala, Gading Berlian Wati Prasetio, Muchammad Andika Raharja, Wildan Taufik Rahmat Teddy Hariadi Rini Fatmawati Satyas, Farhan Ramadani Sony Kunila Sri Hartati Sri Umiyati Sudibyo Sudibyo Sudirman Sudirman Sudirman Syafira Dyah Anggaraini Taufik, Wildan Viv Djanat Prasita Yuliansyah Zainal Abidin Achmad

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