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All Journal Ekonomi Bisnis International Humanities and Applied Science Journal IJEBD (International Journal Of Entrepreneurship And Business Development) Jurnal Bisnis dan Kewirausahaan Maker: Jurnal Manajemen JURNAL LENTERA BISNIS International Journal of Economics, Business and Accounting Research (IJEBAR) Jurnal USAHA
Pratami Wulan Tresna
Universitas Padjadjaran
Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Library & Information Science Social Sciences

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Pengaruh Etnosentrisme Konsumen terhadap Minat Beli Serial Film Superhero Bumilangit Cinematic Universe Ilham Ramadhan; Arianis Chan; Pratami Wulan Tresna
Jurnal Bisnis dan Kewirausahaan Vol 16 No 3 (2020): JBK-Jurnal Bisnis dan Kewirausahaan
Publisher : P3M Politeknik Negeri Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31940/jbk.v16i3.2086

Abstract

Kemudahan distribusi film superhero impor di pasar nasional membuat film superhero domestik menjadi terancam. Hal ini diperlihatkan dengan jumlah penonton yang relatif rendah pada film superhero domestik dibandingkan dengan film superhero impor, sehingga penelitian ini memiliki tujuan untuk mengetahui pengaruh etnosentrisme konsumen terhadap minat beli seri seri film superhero dalam negeri. Penelitian ini dilakukan terhadap 115 pengguna TIX ID di Kota Bandung dengan menggunakan metode purpossive sampling. Hipotesis diuji dengan menggunakan regresi linier sederhana melalui program statistical program for social science (SPSS). Hasil penelitian memperlihatkan bahwa konsumen di Indonesia memiliki etnosentrisme yang tinggi. Tingginya etnosentrisme konsumen tersebut dibangun oleh lima konstruksi, yaitu prosociality, cognition, insecurity, reflexiveness, dan habituation. Pada penelitian ini memperlihatkan bahwa konsumen memiliki minat beli yang tinggi terhadap Bumilangit Cinematic Universe. Hasil perhitungan juga menjelaskan bahwa etnosentrisme konsumen memiliki pengaruh positif signifikan terhadap minat beli serial film superhero domestik. Hal ini memberikan implikasi terhadap keputusan pembelian konsumen dalam menonton serial film domestik yang menyebabkan tingginya jumlah penonton yang diperoleh Bumilangit Cinematic Universe sehingga mampu bersaing dengan film superhero impor di pasar film nasional.
The Impact of Big Five Personality towards Impulsive Buying Behavior Firda Deviyana Rizki; Arianis Chan; Cecep Safa’atul Barkah; Pratami Wulan Tresna
IJEBD (International Journal of Entrepreneurship and Business Development) Vol 5 No 2 (2022): March 2022
Publisher : LPPM of NAROTAMA UNIVERSITY

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (596.646 KB) | DOI: 10.29138/ijebd.v5i2.1733

Abstract

Purpose: This research aims to determine which type of The Big Five Personality impacted the impulsive buying behavior of TnT Rajut’s customers. Design/methodology/approach: This research proposes two strategies based on TnT Rajut’s SWOT analysis, social media activation and bundling price strategy. Findings: Based on the calculated data from respondents, it is shown that Openness to Experience, Extraversion, and Agreeableness impacted the impulsive buying behavior. Research limitations/implications: Meanwhile, Conscientiousness and Neuroticism didn’t impact impulsive buying behavior. Originality/value: This paper is original Paper type: Research Paper
ANALISIS MOTIVASI KONSUMEN DALAM MELAKUKAN PEMBELIAN DI DEILICIOUS KITCHEN SEBAGAI UPAYA PERBAIKAN STRATEGI PRODUK DAN HARGA Erika Larasati Fajrina; Cecep Safa'atul Barkah; Arianis Chan; Pratami Wulan Tresna
JURNAL MANAJEMEN MAKER STIE SULTAN AGUNG Vol 7, No 1 (2021): Volume 7 Nomor 1 Tahun 2021
Publisher : Sekolah Tinggi Ilmu Ekonomi Sultan Agung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37403/mjm.v0i0.213

Abstract

Tujuan yang ingin dicapai dari penelitian ini adalah untuk mengetahui motivasi konsumen dalam melakukan pembelian makanan di Deilicious Kitchen. Motivasi konsumen dalam penelitian ini akan dikelompokkan berdasarkan motif pembelian konsumen, yaitu motif pembelian rasional dan motif pembelian emosional. Hasil dari penelitian ini akan dijadikan dasar untuk memperbaiki strategi produk dan harga di Deilicious Kitchen agar dapat berkembang dan bertahan di tengah-tengah persaingan. Penelitian ini menggunakan metode penelitian kuantitatif dengan teknik analisis deskriptif. Metode pengambilan sampel yang digunakan adalah simple random sampling. Sampel dalam penelitian ini adalah 88 konsumen Deilicious Kitchen. Hasil penelitian menunjukkan bahwa terdapat empat motif pembelian yang paling dominan dalam mendorong atau merangsang konsumen untuk melakukan pembelian makanan di Deilicious Kitchen, yaitu: variasi menu dengan nilai rata-rata 4,43; kualitas produk dengan nilai rata-rata 4,38; harga dengan nilai rata-rata 4,07; dan penampilan produk dengan nilai rata-rata 3,78. Empat motif yang paling dominan ini kemudian disarankan untuk menjadi prioritas dari bisnis Deilicious Kitchen dalam perbaikan strategi produk dan harga.  Kata kunci: motivasi konsumen, motif rasional, motif emosional
ANALYZE THE EFFECTIVENESS OF TWITTER AS AN EWOM MEDIA (STUDY ON TENSAYAA'S GROUP ORDER) Sekar Nathasya Hermawan; Cecep Safa'atul Barkah; Arianis Chan; Pratami Wulan Tresna
International Journal of Economics, Business and Accounting Research (IJEBAR) Vol 6, No 1 (2022): IJEBAR
Publisher : LPPM ITB AAS INDONESIA (d.h STIE AAS Surakarta)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/ijebar.v5i4.3947

Abstract

Electronic word of mouth is a form of marketing with a high credibility because it comes from consumers who have experience with related products. Electronic word of mouth is also quite effective because one individual with another individual does not need to meet face to face and can be easily found on any media. The purpose of this research is to find out how effective Twitter is as an electronic word of mouth media for Tensayaa group order business and what marketing strategies are suitable to increase Tensayaa group order electronic word of mouth on Twitter. The method in this research is descriptive quantitative, with purposive sampling, where the population of this research is the Twitter followers of Tensayaa group order, and a sample of 227 respondents was found with the minimum determination of respondents is determined using the slovin formula. This research was also tested for validity, reliability, and descriptive statistics. The results of this research show that Twitter is an effective social media for conducting electronic word of mouth processes in the Tensayaa group order business by being reviewed through seven measurement dimensions.
ANALISIS GAYA KEPEMIMPINAN DALAM SEKTOR BISNIS PROPERTI DI MASA PANDEMI COVID-19 Hasan Al Farisi; Bambang Hermanto; Pratami Wulan Tresna
Jurnal USAHA Vol 3, No 1 (2022): Juni
Publisher : Universitas Indraprasta PGRI Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30998/juuk.v3i1.868

Abstract

 Penelitian ini bertujuan untuk mengedentifikasi gaya kepemimpinan yang digunakan oleh pengusaha sukses di sektor bisnis properti serta dampak gaya kepemimpinannya dalam menghadapi pandemi Covid-19 bagi karyawan-karyawannya. Penelitian ini menggunakan metode kualitatif serta data primer yaitu data yang diperoleh berasal dari narasumber utama yang diwawancarai untuk menjawab secara eksplisit permasalah yang diangkat di dalam penelitian ini. Hasil penelitian menunjukkan bahwa gaya kepemimpinan demokratis dan transaksional digunakan oleh narasumber sebagai cara untuk menghadapi pandemi Covid-19 dan menjaga agar perusahaan tetap dalam kondisi baik walau lingkungan sedang tidak baik-baik saja. Kesimpulan menunjukkan bahwa gaya kepemimpinan demokrasi dapat dijadikan metode yang ideal dalam menyelesaikan persoaalan yang tak terduga seperti Covid-19 sehingga seluruh elemen anggota perusahaan terlibat dalam pencarian solusi terbaik bersama-sama.
INFLUENCE AND STRATEGY OF CUSTOMER RELATIONSHIP MANAGEMENT ON CUSTOMER SATISFACTION AND CUSTOMER LOYALTY IN MICRO AND MEDIUM ENTERPRISES Sania Imalia Qalbi; Arianis Chan; Cecep Safa'atul Barkah; Pratami Wulan Tresna
Jurnal Ilmiah Ekonomi Bisnis Vol 27, No 3 (2022)
Publisher : Universitas Gunadarma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35760/eb.2022.v27i3.5438

Abstract

A good and growing business is a business that has loyal customers. Loyal customers are one of the reasons why businesses can grow rapidly and stay long standing. Loyal customers are not only about repeat purchases, but with satisfaction and referring to others is also a form of loyal customers. This is felt by Benari, a local fashion brand that is currently developing. Even though they have experienced it, Benari still feels that customer loyalty in Benari is still low. Therefore, it is studied through Customer Loyalty analysis and looking for strategies to increase Customer Loyalty. The analytical method of this research uses a quantitative descriptive approach, with data sources through Focus Group Discussion, questionnaires with 152 respondents, and literature review. The results of this study indicate that customer loyalty in Benari is very good, but still requires a strategy to increase customer loyalty. This strategy can be pursued through flash sales and cross selling strategies. By implementing this strategy, it is hoped that Benari can increase customer loyalty and sales 
ELECTRONIC WORD OF MOUTH MARKETING STRATEGY ANALYSIS ON SOCIAL MEDIA INSTAGRAM NANINE.ID Nina Lestari; Cecep Safa'atul Barkah; Pratami Wulan Tresna; Arianis Chan
International Humanities and Applied Science Journal Volume 5, Issue 2, 2022
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The purpose of this research is to determine the dimension of electronic word-of-mouth (eWOM) consisting of intensity, the valence of opinion, and content applied in social media Instagram nanine.id. The population in this study is Instagram users who have visited nanine.id Instagram profile and heard about or used eWOM to get information about buying nanine.id products. Sampling technique to determine the sample to be used in this study using non-probability sampling technique, namely purposive sampling. Data collection techniques were carried out through in-depth interviews, questionnaires, and Forum Group Discussions (FGD). The data analysis method used is a descriptive statistical analysis technique. The result shows that the three dimensions of electronic word of mouth are already implemented with a very high category on Instagram nanine.id. The intensity dimension has an average score of 4.28, the valence of opinion has an average score of 4.25, and content has an average score of 4.56. To maintain and increase e-WOM through Instagram social media, there are several strategies proposed by the author, including consistently maintaining product and service quality, providing incentives, and creating interactive content.
MOTIVASI EWOM PADA KONSUMEN KHALIFAH TOUR BANDUNG Ghassani Salsabil Fasya Hikmat; Arianis Chan; Pratami Wulan Tresna
JURNAL LENTERA BISNIS Vol. 13 No. 2 (2024): JURNAL LENTERA BISNIS, Mei 2024
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/jrlab.v13i2.1075

Abstract

In the digital era, communication and information sharing have undergone a significant transformation. This has also impacted Word of Mouth (WOM), evolving from traditional methods to Electronic Word of Mouth (eWOM). Khalifah Tour, as an Umrah and Hajj travel company, utilizes the internet for promotion and encourages eWOM from its consumers. This study aims to identify the conditions and determine the most dominant motivations for consumers to send eWOM regarding Khalifah Tour. The research employs a descriptive quantitative method with 95 respondents from a population of 1695 individuals. Data were collected through questionnaires and analyzed using descriptive statistics and confirmatory factor analysis (CFA). The result of this research, Khalifah Tour consumers exhibit motivations for eWOM such as altruism and venting feelings. However, the most dominant motivation is self-enhancement. Khalifah Tour consumers demonstrate diverse motivations for engaging in eWOM, with self-enhancement being the most dominant, indicating a desire to portray their positive image to others. Key words: Electronic Word of Mouth, eWOM Motivation, Sending eWOM
PENGARUH INOVASI PRULINK NEXTGEN TERHADAP ATTITUDE (STUDI PADA KONSUMEN PT PRUDENTIAL LIFE ASSURANCE CABANG XYZ) Annette Zaneta Zaluchu; Arianis Chan; Pratami Wulan Tresna
JURNAL LENTERA BISNIS Vol. 13 No. 2 (2024): JURNAL LENTERA BISNIS, Mei 2024
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/jrlab.v13i2.1078

Abstract

Innovation in the insurance industry fundamentally aims to meet consumer needs and expectations while adhering to existing regulations. This research aims to investigate the influence of PRULink NextGen innovation on consumer attitudes at PT Prudential Life Assurance Branch XYZ. This type of research is quantitative research with a simple linear regression analysis method. The data used are sourced from questionnaires as primary data, and interviews as well as literature studies as secondary data sources. The population of this research is customers or potential customers who have been prospected about PRULink NextGen by marketing staff of PT Prudential Life Assurance Branch XYZ. This research uses purposive sampling technique as a non-probability sampling technique with a sample size of 100 people. Testing and data analysis are conducted using SPSS 25.0. The results of this research indicate a significant influence of PRULink NextGen innovation on consumer attitudes at PT Prudential Life Assurance. Key words: innovation, attitude, PRULink NextGen
ANALISIS COMPETITIVE ADVANTAGE DAN POTENSI WISATA KAWASAN AGROWISATA (STUDI PADA KAWASAN WISATA CIWIDEY) Rani Sukmadewi; Herwan Abdul Muhyi; Arianis Chan; Pratami Wulan Tresna
JURNAL LENTERA BISNIS Vol. 13 No. 2 (2024): JURNAL LENTERA BISNIS, Mei 2024
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/jrlab.v13i2.1133

Abstract

Competitive strength in the tourism sector is a crucial factor for destinations. This study aims to analyze the competitive advantage and tourism potential of the agrotourism area in Ciwidey, Indonesia. By utilizing existing models and frameworks to evaluate tourism competitiveness, this research identifies key determinants that contribute to the competitive advantage of specific tourism destinations. The research methods include interviews, observations, documentation, and focus group discussions. Data were collected from three villages in Ciwidey District, namely Lebakmuncang, Panundaan, and Rawa Bogo, during the period of December 2023 to February 2024. The results indicate that agrotourism and culture are the main potentials to be developed. This research provides valuable insights for policymakers, tourism stakeholders, and local communities to support sustainable development and tourism expansion in the region.
Co-Authors Annette Zaneta Zaluchu Arianis Chan Bambang Hermanto Cecep Safa'atul Barkah Cecep Safa'atul Barkah Cecep Safa’atul Barkah Erika Larasati Fajrina Firda Deviyana Rizki Ghassani Salsabil Fasya Hikmat Hasan Al Farisi Herwan Abdul Muhyi Ilham Ramadhan Livvya Laksmitha Cahyaningtyas Nina Lestari Nurillah Jamil Achmawati Novel Rani Sukmadewi Sania Imalia Qalbi Sekar Nathasya Hermawan