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All Journal EKOMBIS REVIEW: Jurnal Ilmiah Ekonomi dan Bisnis Jurnal Ilmiah Raflesia Akuntansi Jurnal Fokus Manajemen Jurnal Multidisiplin Dehasen (MUDE) Jurnal Akuntansi, Manajemen dan Bisnis Digital Jurnal Dehasen Untuk Negeri Jurnal Akuntansi, Bisnis dan Ekonomi Indonesia (JABEI) Jurnal Ekonomi, Manajemen, Bisnis dan Akuntansi Review Jurnal Ekonomi, Manajemen, Akuntansi dan Keuangan Journal of Indonesian Management
Abdul Rahman
Universitas Dehasen Bengkulu
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Journal : journal of indonesian management

 1 
A Community Satisfaction Index on Health Services in Siti Aisah Hospital of Lubuk Linggau Kardila Kardila; Sri Handayani; Abdul Rahman
Journal of Indonesian Management Vol. 1 No. 2 (2021): June
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/jim.v1i2.124

Abstract

This study aims to determine the index of community satisfaction in health services in Siti Aisyah Hospital of Lubuk Linggau. The analytical method used is the Community Satisfaction Index (CSI) with 9 service elements in accordance with The Minister of State Apparatus Empowerment Regulation and Bureaucratic Reform No. 14 of 2017. The sample in this study amounted to 80 respondents. The results showed that service satisfaction in Siti Aisyah Hospital of Lubuk Linggau was good, it could be seen that the high of the Community Satisfaction Index score was 82,672 which included in the service quality category was "B", which means the service quality was good of the nine service elements used. Cost/tariff is the service element with the highest index value with a CSI value of 3.53 with a CSI conversion value of 88.13 with a good performance category. While the element with the lowest index value is the behavior of the implementer with an IKM value of and low indicator with an average value of 3.06, the CSI conversion value of 76.56 is found in the behavior of the implementer with a good category.
The Influence of Leadership, Motivation and Work Environment on Employee Performance at the Regional Inspectorate of Kaur Regency Putri Madalena; Eska Prima Monique Damarsiwi; Abdul Rahman
Journal of Indonesian Management Vol. 1 No. 2 (2021): June
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/jim.v1i2.139

Abstract

The purpose of this study is to determine the influence of leadership, motivation and work environment on employee performance at the Regional Inspectorate of Kaur Regency. The sample in this study was 31 civil servants at the Regional Inspectorate of Kaur Regency. The data collection used a questionnaire and the analytical methods used were multiple linear regression, determination test and hypothesis testing. The multiple regression results show the equation Y = 0.678+0.287X1+0.373 X2+0.354X3, The result of regression direction is positive so it means that the variables of leadership, motivation and work environment will also increase. The value of the coefficient of determination is 0.640. This means that X1 (leadership), X2 (motivation), X3 (work environment) has a contribution to performance (Y) of 64% while the remaining 36% is influenced by other variables not examined in this study. Overall, the results of the t test have a significant value less than 0.05, so it can be interpreted that X1 (leadership), X2 (motivation), X3 (work environment) have a significant influence on performance (Y) partially or individually. The results of the F test have a significance value of 0.000 < 0.05. Because the significance level below 0.05 indicates that together X1 (leadership), X2 (motivation), X3 (work environment) have a significant influence on performance (Y).
The Factors Affecting Performance of Employee at the Semidang Alas Maras Sub-District Office Seluma Regency Sekuan Efendi; Ida Angriani; Abdul Rahman
Journal of Indonesian Management Vol. 1 No. 4 (2021): December
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/jim.v1i4.330

Abstract

This research is an article that raises the performance of employees. In this study, it focuses more on what factors affect employee performance at the Semidang Alas Maras Sub-district Office, Seluma Regency, especially for individual factors, psychological factors and organizational factors. The research method uses quantitative methods and data analysis with multiple linear regression test with SPSS for windows version 23 application. The results of data processing prove that there is a significant influence for individual factors, psychological factors and organizational factors on the performance of the employees of the Semidang Alas Maras Subdistrict Office, Seluma Regency. The effect on the performance of the employees of the Semidang Alas Maras Sub-district Office, Seluma Regency, is seen from the beta coefficient value, namely the psychological factor has a standard beta coefficient value of 0.201, then followed by organizational factors which have a standard coefficient value of beta 0.129 while for individual factors has a standard coefficient value of beta 0.074 . From the analysis of the data produced, it can be concluded that psychological factors are the dominant factors that have the greatest influence on the tendency of employee performance at the Semidang Alas Maras Subdistrict Office, Seluma Regency.
Pengaruh Kualitas Produk, Lokasi Dan Kualitas Pelayanan Terhadap Keputusan Pembelian Pada Kedai Seblak Mama Tuti Kota Bengkulu Desti Hendayani; Nia Indriasari; Abdul Rahman
Journal of Indonesian Management Vol. 3 No. 4 (2023): Desember
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/jim.v3i4.1573

Abstract

Kedai Seblak Mama Tuti, Bengkulu City, is one of the culinary businesses in the city of Bengkulu and is currently developing and is in great demand by consumers. The aim of this research is to determine the influence of product quality, location and service quality on purchasing decisions at Kedai Seblak Mama Tuti, Bengkulu City. The sample in the research was 70 consumers who purchased seblak at Mama Tuti's Seblak Store, Bengkulu City. Data were collected using a questionnaire and the analysis methods used were multiple linear regression, determination tests and hypothesis tests. The results of the regression analysis show Y = 7.749 + 0.257X1 + 0.370 X2 + 0.205X3. This illustrates a positive regression direction, meaning that there is a positive influence between X1 (product quality), X2 (location) and X3 (service quality) on purchasing decisions (Y). This means that if the variables of product quality, location and service quality increase, it will increase purchasing decisions at the Seblak Mama Tuti shop, Bengkulu City. The coefficient of determination is 0.570. This means that X1 (product quality), X2 (location) and X3 (service quality) influence purchasing decisions (Y) by 57%. Meanwhile, the remaining 43% is influenced by other variables not examined in this research. The results of the t test at a significance level of 0.05 explain that partially (individually) the variables location, product quality and service quality have a significant influence on the purchasing decision variable because the significant value is smaller than 0.05. The results of the F test at a significance level of 0.05 explain that the variables location, product quality and service quality have a simultaneous (together) influence on purchasing decisions because the significant value is smaller than 0.05.
Co-Authors Adhitya Al Fikri Ahmad Soleh Aisyah putri utami Aji Sudarsono Aldi Syafitra Anwari Annisa Rahma Damarsiwi, Eska Prima Monique Desti Hendayani Dewi Harwini Dhea Arghisa Eko Satrea Ade Putra Elkana Perangin Angin Elsi Apriliani Engki Yovanda Evi Harlinda Fanda Bahari Haqil Rajaliu Harsen Jenizar Heri Yeni Susanti Herlin Herlin Herwin Susanto Hidayah, Nenden Restu Hilen Albert Ida Anggriani Ida Nur Safitri Kardila Kardila Karona Cahya Susena Kiemas Kurniawan Leza Kurniati Likhatus Sakdah Lisi Rahmadayanti M. Ramandika Okta Merri Anitasari Miki Asrayani Monika Ahmelia Muhammad Roky Pratama Neri Susanti Ngatimin Ngatimin Nia Indriasari Oni Yulianti Putri Madalena Rika Wulandari Rita Resmaini Sekuan Efendi Selly Marselina Selvia Depita Sari Siswanto Siswanto Siti Hanila Sri Handayani Sulisti Afriani Tania Hasibuan Tinsi Afriani Vita Purnama Sari Wagini Wedo Handika Saputra Wijaya, Ermy Windiana Hastuti Yun Fitriano Yuni Widiyanti Zulkarnain