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All Journal SPEKTRUM INDUSTRI Journal The Winners Journal of Engineering and Management in Industrial System Jurnal IPTEK PROZIMA (Productivity, Optimization and Manufacturing System Engineering) Jurnal Pengabdian Pada Masyarakat EKONOMIS : Journal of Economics and Business Tibuana : Journal of Applied Industrial Engineering Jurnal Teknologi Dan Sistem Informasi Bisnis Indonesian Journal of Cultural and Community Development Indonesian Journal of Law and Economics Review Industrika : Jurnal Ilmiah Teknik Industri Indonesian Journal of Innovation Studies PELS (Procedia of Engineering and Life Science) Proceedings of The ICECRS Prosiding SEMNAS INOTEK (Seminar Nasional Inovasi Teknologi) Jurnal Pengabdian Masyarakat dan aplikasi Teknologi Journal for Technology and Science IJOT

Wiwik Sulistiyowati

Universitas Muhammadiyah Sidoarjo

Author-ID : 3040978

Aerospace Engineering Agriculture, Biological Sciences & Forestry Humanities Automotive Engineering Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Materials Science & Nanotechnology Mathematics Mechanical Engineering Social Sciences Transportation Other

Published : 44 Documents Claim Missing Document

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Implementasi Service Quality pada Pelayanan Distribusi Ikan di Kabupaten Sidoarjo Sulistiyowati, Wiwik; Hartati, Verani; Fitrani, Arief Senja
Jurnal IPTEK Vol 19, No 2 (2015): December
Publisher : LPPM Institut Teknologi Adhi Tama Surabaya (ITATS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31284/j.iptek.2015.v19i2.4

Dengan meningkatnya kebutuhan akan ikan segar bagi masyarakat Sidoarjo dan sekitarnya, maka dinas terkait yaitu Dinas Perikanan dan Kelautan Kabupaten Sidoarjo berusaha memperbaiki kualitas pelayanan distribusi dari produsen yaitu petani UKM Ikan yang berada di Sidoarjo sampai kepada tangan konsumen akhir yaitu rumah tangga. Kualitas merupakan faktor kunci yang membawa keberhasilan bisnis, pertumbuhan, dan peningkatan posisi bersaing. Tujuan dari penelitian ini adalah untuk mengetahui tingkat kualitas pelayanan distribusi ikan di Pasar Ikan dan atribut yang mempunyai nilai negatif tertinggi.Sehingga untuk mengetahui kualitas pelayanan distribusi ikan di pasar ikan tersebut dengan menggunakan atribut Physical Distribution Service Quality. Service Quality (kualitas layanan) merupakan upaya pemenuhan kebutuhan dan keinginan pelanggan serta ketepatan penyampaiannya untuk mengimbangi harapan pelanggan.Hasil penyebaran kuesioner didapatkan data atribut yang mempunyai nilai negatif tertinggi adalah atribut Atribut A.2 yaitu penyediaan informasi mengenai ketersediaan ikan yang terdapat pada dimensi availability sebesar -0.04269.

Risk Indicators in Business Processes in Creative Economy to Improve Product Competitiveness Sulistiyowati, Wiwik; Rodiyah, Isnaini; Astutik, Ikaratna Indra
Tibuana Vol 5 No 01 (2022): Tibuana
Publisher : UNIPA PRESS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36456/tibuana.5.01.5113.56-59

In the era of the industrial revolution 4.0, we are in an age where the concept of an online system (cyber-physical system), the concept of the internet for everything or IoT (Internet of Things), and the concept of networking (networks). The creative economy must be the backbone of the Indonesian economy. In the era of the industrial revolution 4.0, we are in an age where the concept of an online system (cyber-physical system), the idea of the internet for everything or IoT (Internet of Things), and the idea of networking (networks). The creative economy must be the backbone of the Indonesian economy. This research aims to measure risk so that risk indicators in business processes in the Creative Economy will be known. The method of carrying out this research is by distributing questionnaires or questionnaires. Then do validation and reliability and calculate the indicators that have the highest level of risk. The results of this study are the demand risk variable with an indicator of the presence of business competitors with a value of 3.2 points which means that the risk is very high faced by business actors, and the raw material risk variable with an indicator of insufficient supply of raw materials with a value of 2.93 which means high risk faced by business actors.

PERBAIKAN DESAIN SISTEM DISTRIBUSI IKAN DENGAN MENGINTEGRASIKAN METODE PHYSICAL DISTRIBUTION SERVICE QUALITY (PDSQ) DAN LEAN SIX SIGMA PADA DISTRIBUSI IKAN DI KABUPATEN SIDOARJO Wiwik Sulistiyowati
Journal of Engineering and Management in Industrial System Vol 3, No 1 (2015)
Publisher : Badan Penerbit Jurnal, Faculty of Engineering, Universitas Brawijaya

Abstract The fresh fish demand increase in the Sidoarjo district can be seen from the fish production amount increase which could be found in the fish market. The fish market became a fresh fish distribution center from fish farmers to customers. To keep the qualities of fish and its distribution services, designing the system design of fish distribution is need to be conducted. The aim of this research is to design a system design of fish distribution by integrating physical distribution service quality (PDSQ ) methods and lean six sigma methods at a fish market in Sidoarjo. This research is conducted to give a suggestion for fisheries and maritime department of Sidoarjo in providing services to public. This research began by measuring the quality of service by using the PDSQ method, then the highest of negative gap value would be identified to find “the waste” by lean method during the distribution process from producer to consumer which affects the quality of service, and than measured capability process using the six sigma method. By using both methods in implementing the system design improvement of fish distribution in Sidoarjo, the results show that the quality of services has increased the distribution of fish by the presence of some improvements facilities. These can be seen from the value of fish qualities which has increased in the reckoning of customer satisfaction from the gap value of each dimensions namely timeline of -2.08 becomes -0.81, availability dimension of -3.36 becomes -1.7, and condition dimension of -1.96 becomes -1.17, and scores of process capabilities of 4.11 becomes 4.43. The improvement of system design from this existing condition is by involving integrated service unit (UPT) of fish market as a control of the quality of fish and its distribution process to increase the customer satisfaction.

PENENTUAN PRIORITAS PERBAIKAN KUALITAS LAYANAN KESEHATAN DENGAN METODE SERVQUAL Hana Catur Wahyuni; Wiwik Sulistiyowati
Journal of Engineering and Management in Industrial System Vol 3, No 1 (2015)
Publisher : Badan Penerbit Jurnal, Faculty of Engineering, Universitas Brawijaya

Abstract The quality of health services is required by the health implementing-organization as a strategy to win the competition. In order to improve the quality of health services, there should be a sustainable improvement in all aspects of quality. This study aims to perform the identification of the quality of the existing services and determine the priorities for resolving the problem and improving the customer satisfaction. It applies Servqual method with five dimensions: tangible, responsiveness, reliable, assurance and empathy; and 25 research attributes. The questionnaires given to the respondents consist of three things: a questionnaire for the identification of the respondents, of the level of customer perception and of the level of customer expectation. The research results that the highest gap between the consumer perception and the consumer expectation found in the dimension of empathy and the attributes of the medical workers’ patience and amiability during health examination with the value of -1.05. These results indicate that the priority of health care quality improvement is by increasing the medical workers’ ability in doing health examinations with patience and amiability.

Implementasi Service Quality pada Pelayanan Distribusi Ikan di Kabupaten Sidoarjo Wiwik Sulistiyowati; Verani Hartati; Arief Senja Fitrani
Jurnal IPTEK Vol 19, No 2 (2015)
Publisher : LPPM Institut Teknologi Adhi Tama Surabaya (ITATS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31284/j.iptek.2015.v19i2.4

Redesign of Dust Filter Tools in Small and Medium Industries (IKM) by Integrating Reverse Engineering and Root Cause Analysis (RCA) Ika Sasmita Sari; Wiwik Sulistiyowati
PROZIMA (Productivity, Optimization and Manufacturing System Engineering) Vol 3 No 1 (2019): Juni
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/prozima.v3i1.1264

Gerandong crackers are different types of crackers with other crackers, the main ingredients gerandong crackers derived from the ready-made crackers, gerandong crackers production process consists of several stages one of which is the dust filter stage. At this stage use the filter tool. In terms of use, this tool is working properly. However, this tool is still not effective, it needs to be redesigned on the tool to improve. The results of this study include: Improving the design of dust filters in the process of making gerandong crackers in terms of how to use reverse engineering methods. From design that can be expected can be repaired from dust filter tool. Recommendations to reduce air pollution are less effective. The Efforts to improve the design of dust filter equipment in this study using reverse engineering methods assisted by CAD (Computer Aided Design), in this case solidwork software and will be integrated with Root Cause Analisys. The result of this research is a new design of dust filter tool that is practical and effective, practically not doing a lot of arrangement and switching tool when will production, effective in reducing dust when production and output yielded cleaner than before

Optimization of Pipe Production Scheduling in Line 18 Using First Come First Serve (Fcfs), Earlier Due Date (Edd), Short Process Time (Spt) Methods (Case Study: Pt Wtur) Mohamad Rizal Fadli; Wiwik Sulistiyowati
PROZIMA (Productivity, Optimization and Manufacturing System Engineering) Vol 3 No 2 (2019): Desember
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/prozima.v3i2.1268

For machine line 18, is intended to produce PVC pipe with a 5 ", 6" and 8 "with each contained item type AW and type D with a turn of the cycle a certain schedule. From the turn of this cycle, there are a couple of the impact is too long good finish duration of vacant stock in the Warehouse Production (GHP) pipe. The impact of the long duration of the good stock of empty finish unachieved impact on consumer demand (in this case the agent). By not reaching the consumer demand impact on service level SCM & Delivery. The purpose of this study to determine the optimal level of machine line 18 so that the products PVC size 5 ", 6" and 8 "are produced to meet the buffer stock storage. Thus, this research is expected to make a production schedule to meet the stock warehouse to the fullest, can meet the needs of consumers (agent) to the maximum but not over. From the data and data analysis using the First Come First Serve (FCFS), Earlier Due Date (EDD), Short Process Time (SPT), the SPT method is the most optimal method by having an average completion time of 4,10 days with 36,75% utility, then the average number of jobs 2,77 work, and delays the average occupation is 0,42 days.

Minimize Defects in 5 Liters Jerry Cans by Using Statistical Quality Control and Root Cause Analysis Bayu Bisma Nanda; Wiwik Sulistiyowati
PROZIMA (Productivity, Optimization and Manufacturing System Engineering) Vol 4 No 2 (2020): Desember
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/prozima.v4i2.1302

PT. DS2 is one of the producers of household appliances, kitchen utensils, and children's toys to bottles and jerry cans, to produce 5 liters of jerry using 2 Blow Molding machines that can produce an average jerry of 6750 / plastic jerry per day. In the production process there are defects found in 5 liter jerry products. This study aims to determine the cause of defect, what factors cause defect. Method used in this research is SQC and RCA in an effort to determine the defect in the 5 liter jerry production process. From the results of research that has been done, the highest value of disability is PL bloom defect with 1686 pcs with a cumulative percentage of 41%. Based on the analysis using the control p chart that all percentages of defective pruduct are still in the control chart and declared safe.

Penentuan Faktor – Faktor Berpengaruh Terhadap Kualitas Kuat Tekan Bata Ringan Dengan Metode Statistical Process Control (SPC) Dan Metode Taguchi Bayu Arif Wicaksono; Wiwik Sulistiyowati
PROZIMA (Productivity, Optimization and Manufacturing System Engineering) Vol 1 No 1 (2017): June
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/prozima.v1i1.706

PT.Viccon Modren Industries is a company engaged in the brick industry light . Problems often arise during the process of making light brick is a lightweight brick compressive strength is not in accordance with company standards for ˃3,50 N / mm² , so the quality is not optimal light brick . In an effort to overcome these problems , it is necessary to control the production of Online Quality Control with Statistical Process Control methods to identify the root of the problems that occur in the production of lightweight brick . Statistical tools in Statistical Process Control methods include check sheets , Pareto charts , cause-effect diagrams , and maps control p . Then the data Statistical Process Control is integrated with the Taguchi method as Offline Quality Control to be used as a parameter in determining the factors that have significant influence in the optimization of compressive strength of lightweight brick. Based on the research showed that the factors significantly influence the light brick compressive strength is the amount of cement and gypsum number . Combination level of the factors that resulted in the average value and variance of compressive strength of lightweight brick that is optimal is the same , namely the setting factor water volume at level 2 for 150 Liter ( A2 ) , factor the amount of silica sand on level 2 of 550 Kg ( B2 ), cement jumalah factor on level 3 of 350 Kg ( C3 ) , as well as gypsum julah factor on level 3 of 300 Kg ( D3 ).

Production Forecasting with Multiple Linear Regression Method Sulistyono Sulistyono; Wiwik Sulistiyowati
PROZIMA (Productivity, Optimization and Manufacturing System Engineering) Vol 1 No 2 (2017): December
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/prozima.v1i2.1350

Dengan banyaknya pembangunan gedung-gedung, merupakan peluang besar yang bagus untuk industri mesin pendingin. Untuk memenuhi terhadap permintaan mesin pendingin diperlukan peramalan yang tepat dalam pengambilan keputusan dalam proses produksi. Peramalan produksi merupakan bentuk pembuatan keputusan yang dijadikan sebagai landasan dibanyak industri manufaktur dan industri pelayanan. Tujuan dilakukan penelitian ini adalah untuk meramalkan jumlah produksi sehingga dapat menentukan jumlah produksi mesin pendingin dalam 12 periode dimasa yang akan datang. Analisis regresi merupakan analisis yang bertujuan untuk menentukan model yang paling sesuai untuk pasangan data serta dapat digunakan untuk membuat model dan menyelidiki hubungan antara dua variabel atau lebih. Hasil persamaan matematika regresi yang mempengaruhi jumlah produksi adalah variabel kerusakan mesin (KM) dan harga bahan baku (HBB) serta jumlah tenaga kerja (JTK) nilai konstanta 500.308 menyatakan bahwa jika tidak ada variabel kerusakan mesin, harga bahan baku dan jumlah tenaga kerja, maka jumlah produksi sebesar 500.300. Dengan mengasumsikan diabaikannya variabel independen lainnya, jika kedua variabel (X1_KM) bernilai positif sebesar 47.869 dan (X2_HBB) bernilai positif sebesar 7.2700000, maka jumlah produksi meningkat sebesar 1%, dan jika variable (X3_JTK) bernilai negatif -3.460, jumlah produksi mengalami penurunan 1%, sebesar 3.640.

Co-Authors A Faisal Burhanuddin Afandi, Nanang Krisna Anggitha Listyo Utomo Anjasmoro Bagas Prastyo ardiansyah, faris ardiansyah Arief Senja Fitrani Arief Senja Fitrani, Arief Senja Aula Fajar Iman Sakti Bayu Arif Wicaksono Bayu Bisma Nanda Billy Yhovizmiaji Boy Isma Putra C, Udisubakti Cahyana , Atikha Sidhi dedy dedy, dedy Fajrin, Moch. Teguh Fulvian Rokhman Hakim Hadiah Fitriyah Hana Catur Wahyuni Hanifa, Muhammad Hardianto, Achmad Davit Hastian, Jovanka Roy Ida Agustini Saidi Ika Ratna Indra Astutik Ika Sasmita Sari Ima Faizah Isnaini Rodiyah Izza Anshori K, Putu Dana Moch. Teguh Fajrin Mohamad Rizal Fadli Muchammad Yusuf Muchsinin Mudji Astuti Muhamad Adi Sungkono Musyahadah, Bahrul Nihlatul Qudus SN Novan Andi Ansyah Nur Aniqotus Zanubah Ovi Miru Sunandi Pamungkas, Rion Prihans Prasetyo, Mochammad Eko Pratama, Muchammad Ikbal Putu Dana K Putu Dana K Ribangun Bamban Jakaria Rita Ambarwati Rita Ambarwati Sukmono Rizky, Naufal Rusandi, Kurniawan Eka Setiawan, Ardhi Wahyu Setyo Pradana, Eka Shinta Nuriyanti Slamet, Mukhammad Sulistyono Sulistyono Sungkono, Muhamad Adi Syamsiar, Syamsiar Tedjo Sukmono Udisubakti C Udisubakti C Verani Hartati Wahyu Setiawan, Ardhi Wardatul Maulia Wulandari, Indah Aprilia Sari Yhovizmiaji, Billy Yoshanda, Agung Andana Yus’Ady, Tiva Hendra

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