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Transformasi Digital Dan Kinerja: Kajian Peran Budaya Organisasi, Kompetensi Digital, Strategi Bisnis Di Bisnis Telekomunikasi Muhammad Riduan; Firdaus, M. Riza
Jurnal Maneksi (Management Ekonomi Dan Akuntansi) Vol. 13 No. 1 (2024): Maret
Publisher : Politeknik Negeri Ambon

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31959/jm.v13i1.2065

Abstract

This research aims to analyze the influence of digital organizational culture, digital competencies, and business strategies on the performance of civil servants (ASN) within the environment of PT. Telekomunikasi Indonesia Tbk in the South Kalimantan Telecommunication Region, with digital transformation as an intervening variable. The study employed a population of 67 employees working at PT. Telekomunikasi Indonesia Tbk in the South Kalimantan Telecommunication Region, with a saturated sampling method, meaning the entire population was used as the research sample. Hypothesis testing was conducted using the Partial Least Square-Structural Equation Modeling (PLS-SEM) method with bootstrapping in SmartPLS 3.0. The results of the study indicate that digital organizational culture, digital competencies, and business strategies have an impact on performance through digital transformation as an intervening variable. Digital transformation partially mediates the influence of digital organizational culture on performance. Furthermore, digital transformation fully mediates the impact of digital competencies, and business strategies on performance.
Keberlanjutan UMKM Berdasarkan Potensi Risiko Dan Perlakuan Risiko Di Daerah Lahan Basah Kota Banjarmasin Sufi Jikrillah; Laila Refiana Said; Fifi Swandari; Riza Firdaus; Widyarfendhi Widyarfendhi; M Ziyad
INOBIS: Jurnal Inovasi Bisnis dan Manajemen Indonesia Vol. 7 No. 3 (2024): INOBIS: Jurnal Inovasi Bisnis dan Manajemen Indonesia
Publisher : Forum Inovasi Bisnis dan Manajemen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31842/jurnalinobis.v7i3.326

Abstract

Tujuan dari penelitian ini adalah untuk penentuan potensi risiko dalam kondisi ketidakpastian, melakukan penilaian terhadap risiko yang kemungkinan muncul dan melakukan analisa perlakuan strategi yang akan dilakukan oleh UMKM dalam menangani ataupun mengelola risiko tersebut. Metode penelitian dilakukan sesuai dengan proses manajemen risiko (ISO 31000:2018) yaitu identifikasi potensi risiko, analisis risiko, evaluasi risiko dan perlakuan risiko, sehingga UMKM dapat berdaya saing baik dipasar dalam negeri maupun pasar luar negeri. UMKM yang menjadi obyek penelitian adalah UMKM dengan jenis usaha yang berbeda berbeda yaitu UMKM pengrajin Purun, UMKM pengrajin Ketupat dan UMKM pengrajin Sasirangan. Pada penelitian ini menggunakan Sampling Sensus yaitu metode penarikan sampel bila semua anggota populasi dijadikan sebagai sampel adalah sebanyak 50 UMKM yang berada di pesisir sungai Martapura di Kota Banjarmasin. Hasil penelitian risiko permodalan, risiko pemasaran dan risiko hukum termasuk dalam kategori Unacceptable (merah), yaitu perlakuan risiko harus segera dilakukan walaupun biaya mahal karena menyangkut kelangsungan perusahaan sehinga risiko permodalan, risiko pemasaran dan risiko hukum menjadi fokus utama. Risiko produksi masuk dalam kategori Issue (Kuning) maka perlakuan risiko perlu dilakukan agar risiko tersebut menjadi minimal sedangkan risiko sumber daya manusia masuk kategori Acceptable (hijau tua) maka risiko dianggap kecil dan perlakuan risiko tidak diperlukan
Pengaruh Kualitas Pelayanan Produk, Promosi, Harga Dan Distribusi Terhadap Minat Beli Kembali Pelanggan Dengan Kepuasan Pelanggan Sebagai Variabel Mediasi Sujana, Cecep; Firdaus, M. Riza; Ahmad Rifani
JWM (JURNAL WAWASAN MANAJEMEN) Vol. 12 No. 3 (2024)
Publisher : Universitas Lambung Mangkurat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20527/jwm.v12i3.305

Abstract

The main objective of this research is to test and analyze the influence of service quality, product, promotion, price and distribution on customer repurchase interest with customer satisfaction as a mediating variable. The data analysis method used is Partial Least Square (PLS), with the help of SmartPLS3.0 progam. The results of this research show that the variables that have a significant influence on satisfaction are Service Quality and Product. Meanwhile, Promotion, Price and Distribution do not have a significant direct effect on Customer Satisfaction. Apart from that, service quality, products, promotions, distribution and customer satisfaction have a direct and significant influence on repurchase interest. Meanwhile, price has no significant effect on repurchase interest
Pengembangan Kapasitas UMKM Kelompok Perajin Purun melalui Pelatihan Literasi Keuangan Digital Jikrillah, Sufi; Firdaus, M. Riza; Widyarfhendi, Widyarfhendi; Ziyad, M.
Jurnal Pengabdian ILUNG (Inovasi Lahan Basah Unggul) Vol 4, No 3 (2025)
Publisher : Universitas Lambung Mangkurat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20527/ilung.v4i3.14275

Abstract

The issues faced by the "Purun Cantik" Handicraft Group MSMEs can be addressed through the utilization of digital technology, which is currently trending in Indonesia. Financial technology (Fintech) can assist MSMEs in financial areas such as funding, cashless transactions, payments, and more. The aim of this community service is to enhance the knowledge, understanding, and skills in digital finance for the members of the "Usaha Sejahtera Bersama" Purun Handicraft Group. If the Purun Cantik Handicraft Group possesses strong digital financial understanding and skills, it can improve their performance, business growth, and competitiveness. This mentoring activity begins with introductory materials on the digital transformation that MSME actors, especially those with a digital focus, must adopt. For digital-based MSME actors, the utilization of digital tools is essential to ensure continuous growth. The use of digital tools provides significant benefits for MSME actors in developing their businesses.
Transformasi Digital Dan Kinerja: Kajian Peran Budaya Organisasi, Kompetensi Digital, Strategi Bisnis Di Bisnis Telekomunikasi Muhammad Riduan; Firdaus, M. Riza
Jurnal Maneksi (Management Ekonomi Dan Akuntansi) Vol. 13 No. 1 (2024): Jurnal Maneksi (Management Ekonomi Dan Akuntansi)
Publisher : Politeknik Negeri Ambon

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31959/jm.v13i1.2065

Abstract

This research aims to analyze the influence of digital organizational culture, digital competencies, and business strategies on the performance of civil servants (ASN) within the environment of PT. Telekomunikasi Indonesia Tbk in the South Kalimantan Telecommunication Region, with digital transformation as an intervening variable. The study employed a population of 67 employees working at PT. Telekomunikasi Indonesia Tbk in the South Kalimantan Telecommunication Region, with a saturated sampling method, meaning the entire population was used as the research sample. Hypothesis testing was conducted using the Partial Least Square-Structural Equation Modeling (PLS-SEM) method with bootstrapping in SmartPLS 3.0. The results of the study indicate that digital organizational culture, digital competencies, and business strategies have an impact on performance through digital transformation as an intervening variable. Digital transformation partially mediates the influence of digital organizational culture on performance. Furthermore, digital transformation fully mediates the impact of digital competencies, and business strategies on performance.
ANALYSIS OF LEADERSHIP STYLES IN THE ANTASARI KOREM 101 ENVIRONMENT Ari Aryanto; Ahmad Ahmad; M. Riza Firdaus
INTERNATIONAL JOURNAL OF SOCIETY REVIEWS Vol. 2 No. 12 (2025): INTERNATIONAL JOURNAL OF SOCIETY REVIEWS (INJOSER)
Publisher : Adisam Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Leadership is the process of influencing organized group activities to achieve goals. The success and failure of a leader is determined by the nature and style of leadership in directing the dynamics. Group. Through the leadership style of a leader, he will transfer several values such as group emphasis, support from people/employees, tolerance to risk, wage criteria and etc. This article aims to analyze the leadership style in Korem 101 Antasari. The method used in this study is a qualitative descriptive method. Participants in this study are 5 Kodim Commanders in Korem 101 Antasari Banjarmasin who are determined using purposive sampling with the consideration that they have served as Kodim Commanders in Korem 101/Antasari with a term of office of more than2 years.Data were collected through telephone interviews and analyzed using qualitative descriptive methods.Based on the research results, it can be concluded that theleadership style applied at Korem 101 Antasari Banjarmasin is a combination of Transformational, Strategic, Humanistic, humble, and Banjar culture-based leadership.
THE INFLUENCE OF DIGITAL BANKING SERVICES ON CUSTOMER SATISFACTION AT PT BANK PERMATA BANJARMASIN Minarti Limantara; M. Riza Firdaus; Akhmad Supriyanto; Yeni Susanty
Journal of Artificial Intelligence and Digital Economy Vol. 1 No. 7 (2024): Journal of Artificial Intelligence and Digital Economy
Publisher : PT ANTIS INTERNATIONAL PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61796/jaide.v1i7.745

Abstract

This research aims to determine the effect of digital banking services on customer satisfaction at PT Bank Permata Banjarmasin. The method used in literature review research is traditional literature review. The article source comes from Google Scholar. There is a screening stage in selecting a journal which consists of 3 stages, namely screening 1 selecting paid and unpaid journals, screening 2 reviewing the title and abstract, screening 3 reviewing the background, methods, results and discussion. The research results show that digital banking customers in North India are completely satisfied with the quality of services provided by digital banking. In addition, 'reliability' has the strongest risk factor impact on customer satisfaction, followed by 'tangibility' and 'responsiveness'. Reliability, tangibility, responsiveness and guarantee have a positive influence on customer satisfaction (P-value 0.05). The study also recommends that the regulatory body responsible for administering financial regulations in Malaysia should provide standard guidelines and encourage all banks in the country to properly implement digital service quality improvements. Banks should invest in DBC and develop it because DBC is a key determinant in increasing customer satisfaction through higher levels of adoption/diversification, improved service quality, and greater benefits