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Beyond language deficiency: Students’ code-switching in International Program of Vocational Higher Education in Indonesia Hilda Cahyani; Isnaini Nur Safitri
Jurnal Pendidikan Humaniora Vol 9, No 1: MARCH 2021
Publisher : Pascasarjana UM

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Abstract: Code-switching (switching in-and-out from one language to another) has been an international debate whether it is a simply language avoidance or a communication strategy. It is thus crucial to see in what way and in what situations students made use code-switching in the classroom. The study was conducted in an English Medium Instruction at vocational tertiary level in East Java, Indonesia involving six students in the classroom observation and semi-structured interview in three content-subject classrooms. This study reported that students’ code-switching functioned for transmitting information to their peers, managing their interaction and building interpersonal relations. This study argues that code-switching is not merely done due to a language deficiency rather is an intentional strategy to make a meaningful communication. Students’ code-switching also showed a collectivist behaviour among the participants when their switching into a particular language for showing solidarity and concern to their peers. Key Words: students’ code-switching; international program; vocational higher education; Indonesia Abstrak: Alih kode atau yang disebut peralihan bahasa satu telah menjadi perdebatan untuk membuktikan apakah alih kode ini merupakan pengalihan karena ketidakpampuan dalam berbahasa ataukah strategi dalam berkomunikasi. Sangat penting untuk mengkaji dengan cara apa dan dalam situasi apa siswa menggunakan alih kode di dalam kelas. Penelitian ini dilakukan di kelas bilingual pada satu perguruan tinggi vokasi di Jawa Timur, Indonesia dengan melibatkan enam mahasiswa untuk observasi di kelas dan wawancara semi-terstruktur di tiga kelas bilingual. Studi ini melaporkan bahwa alih kode mahasiswa berfungsi untuk bertukar informasi dengan teman sebayanya, melakukan interaksi diantara mereka dan menjalin hubungan interpersonal. Temuan studi ini menunjukkan bahwa alih kode tidak semata-mata dilakukan karena keterbatasan dalam berbahasa, melainkan merupakan strategi dalam berkomunikasi. Penelitian ini melaporkan bahwa alih kode yang dilakukan mahasiswa juga menunjukkan perilaku kolektivis di antara mereka. Menariknya alih kode tertentu dilakukan untuk menunjukkan solidaritas dan kepedulian kepada teman sejawat mereka.Kata Kunci: alih kode mahasiswa; program internasional; perguruan tinggi vokasi; Indonesia

Students' Perception on the Use of 'Writing 3' Materials to Prepare Final Project Report Writing Isnaini Nur Safitri; Pritantina Yuni Lestari; Prima Beauty Kartikasari
Jurnal Pendidikan Bahasa Vol 11, No 2 (2022): Jurnal Pendidikan Bahasa
Publisher : IKIP PGRI Pontianak

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31571/bahasa.v11i2.4529

This paper aims to identify the second-year undergraduates’ perceptions on their experience in an academic writing course, ‘Writing 3’. This is the advanced writing module offered in the fourth semester after they completed ‘Writing 1’ and ‘Writing 2’. The research was conducted at the English Department of State Polytechnic of Malang. The study used a mixed method as the approach. First, it used a survey method towards approximately 42 English-major students from Diploma 3 of English for Translation and Hospitality Industry. Then, it was followed by a written interview with students. The results reveal that the students have good perception in the use of ‘Writing 3’ materials. The materials are also beneficial for them in preparing their final report writing and meet their need for scientific writing topics. Moreover, the components of each chapter/topic helped the students to write the report precisely since the materials are taken from the trusted resources and the exercises given helped them to explore their writing ability. It also shows that the students understand language features and format in each part in scientific writing.

Peningkatan Kemampuan Bahasa Inggris Bidang Hospitality Untuk Waiter dan Waitress di The Shalimar Boutique Hotel Malang Isnaini Nur Safitri; Alvin Nouval; Eka Listianing Rahayu; Pritantina Yuni Lestari; Prima Beauty Kartikasari; Tri Astuti Handayani
Jurnal Pengabdian Kepada Masyarakat (J-ABDIMAS) Vol 9 No 2 (2022): JURNAL PENGABDIAN KEPADA MASYARAKAT 2022
Publisher : Publisher UPT P2M Politeknik Negeri Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33795/jabdimas.v9i2.204

This community service is intended to accommodate the needs of the hotel in improving English language skills in the hospitality sector for its employees, especially for waiters and waitresses, through English language training. The participants of this training were waiters and waitresses from The Shalimar Boutique Hotel, Malang. This activity is expected to be able to improve the quality of human resources at the Shalimar Hotel by enhancing the English skills of the waiters and waitresses, which will then be implemented to provide services and assist restaurant visitors and hotel guests from outside Indonesia. This activity was carried out in five stages, namely planning (to determine the number of participants who were involved and the materials needed in training), coordination with the hotel (to ensure that the plans made are in accordance with their needs), preparation of teaching materials/materials, implementation of training, and evaluation (providing questionnaires to training participants regarding the implementation and training materials).

PENINGKATAN KEMAMPUAN BAHASA INGGRIS BIDANG PARIWISATA UNTUK GURU SMK PUTIKECWARA BATU Kun Mustain; Zubaidi Zubaidi; Eka Listianing Rahayu; Isnaini Nur Safitri; Pritantina Yuni Lestari
Jurnal Pengabdian kepada Masyarakat Vol. 8 No. 2 (2021): JURNAL PENGABDIAN KEPADA MASYARAKAT 2021
Publisher : P3M Politeknik Negeri Malang

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This community service aims to accommodate the needs of tourism vocational school teachers in improving English language skills, especially English for hospitality and tourism industry through online English language training. The participants are tourism English teachers at SMK Putikecwara Batu. This activity is expected to improve the quality of learning at the SMK Putikecwara Batu through improving the English language skills of the teachers, which will then be implemented in the classroom and help students improve their English language skills in the tourism sector, especially hospitality and tourism industry. This activity is carried out in four stages, namely planning (to determine the number of participants who will be involved and the materials needed in the training), surveys to schools (to ensure that the plans made are in accordance with the needs), training implementation, and evaluation (giving questionnaires to the participants related to the implementation and training materials).

Peningkatan Kemampuan Bahasa Inggris Bidang Hospitality Untuk Waiter dan Waitress di The Shalimar Boutique Hotel Malang Isnaini Nur Safitri; Alvin Nouval; Eka Listianing Rahayu; Prima Beauty Kartikasari; Pritantina Yuni Lestari; Tri Astuti Handayani
Jurnal Pengabdian kepada Masyarakat Vol. 9 No. 2 (2022): JURNAL PENGABDIAN KEPADA MASYARAKAT 2022
Publisher : P3M Politeknik Negeri Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33795/jabdimas.v9i2.204

This community service is intended to accommodate the needs of the hotel in improving English language skills in the hospitality sector for its employees, especially for waiters and waitresses, through English language training. The participants of this training were waiters and waitresses from The Shalimar Boutique Hotel, Malang. This activity is expected to be able to improve the quality of human resources at the Shalimar Hotel by enhancing the English skills of the waiters and waitresses, which will then be implemented to provide services and assist restaurant visitors and hotel guests from outside Indonesia. This activity was carried out in five stages, namely planning (to determine the number of participants who were involved and the materials needed in training), coordination with the hotel (to ensure that the plans made are in accordance with their needs), preparation of teaching materials/materials, implementation of training, and evaluation (providing questionnaires to training participants regarding the implementation and training materials).

PENGELOLAAN DAN MONITORING DATABASED PELANGGAN DENGAN LITERASI FITUR MS. EXCEL PADA UMKM KRIPIK TEMPE SANAN RIZKY BAROKAH DI KOTA MALANG Sanita Dhakirah; Hilda Cahyani; Isnaini Nur Safitri; Aisyah Vanadia Rubianto; Novitasari
Jurnal Pengabdian kepada Masyarakat Vol. 10 No. 2 (2023): JURNAL PENGABDIAN KEPADA MASYARAKAT 2023
Publisher : P3M Politeknik Negeri Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33795/abdimas.v10i2.4512

In this modern era, doing business requires a marketing strategy to market a product. One good marketing method is to utilize a customer database. A database is a collection of data or information stored systematically. Meanwhile, the customer database is data that contains customer personal information, such as name, email, telephone number, age, gender, product search history, transaction history and other demographic and psychographic data. This database can be used to build and maintain a business, as well as establishing good relationships with customers. As Micro, Small and Medium Enterprises (MSMEs), the hope is that they can keep up with developments by becoming familiar with data. When you are data literate, it will make it easier for MSMEs to develop their business in this digital era. The customer database will help MSMEs reach more consumers. Utilizing data coupled with knowledge in processing customer databases is one of the keys to successfully managing a business. As an MSME actor, you must also be able to use data optimally. The Sanan tempeh chips center, as one of the areas in Malang City, is the center of a home industry that produces tempeh chips that are still surviving in this global era. The aim of this research is to help MSMEs to manage customer databases, business actors know and of course create the best business strategies

PELATIHAN PENGELOLAAN DAYA TARIK WISATA ALAM SUMBERINGIN DI DESA WRINGINSONGO, KECAMATAN TUMPANG Isnaini Nur Safitri; Tiara Estu Amanda; Asa Wisesa Betari; Ardian Wahyu Setiawan; Mariana Ulfah Hoesny
Jurnal Pengabdian kepada Masyarakat Vol. 11 No. 2 (2024): JURNAL PENGABDIAN KEPADA MASYARAKAT 2024
Publisher : P3M Politeknik Negeri Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33795/abdimas.v11i2.6609

This community service is aimed at accommodating the needs of the management of the Sumberingin natural tourist attraction in improving the ability to manage natural tourist attractions and tourism potential in the Wringinsongo village area by involving tourism business actors (travel agents) to increase tourist visits, both local and foreign. Participants in this training are tourist attraction managers, especially Sumberingin tourist attraction managers and Wringinsongo village managers, Tumpang District, Malang Regency. This activity is expected to improve the quality of human resources for tourist attraction managers by increasing the ability to manage tourist attractions, which will then be implemented as an effort to increase local and foreign tourist visits. This activity was carried out in some stages, namely planning (to find out the number of participants who were involved and the materials needed for the training), coordination with the related parties (representative of partner village members, travel agent, and tour guide) to ensure the plans made are in accordance with the needs, preparation of Focused Group Discussion (FGD) materials, survey to the exact location in the partner village to ensure the prepared materials are suitable with the condition of the village, doing FGD with the, and evaluation which is giving questionnaires to the participants regarding the implementation and materials.

PELATIHAN PENGELOLAAN DAN PEMASARAN PRODUK UMKM SEBAGAI PENDUKUNG USAHA KAWASAN PARIWISATA DI DESA DUWET, KECAMATAN TUMPANG, KABUPATEN MALANG Pritantina Yuni Lestari; Prima Beauty Kartikasari; Hilda Cahyani; Isnaini Nur Safitri; Aulia Nourma Putri; Siti Rohani
Jurnal Pengabdian kepada Masyarakat Vol. 11 No. 2 (2024): JURNAL PENGABDIAN KEPADA MASYARAKAT 2024
Publisher : P3M Politeknik Negeri Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33795/abdimas.v11i2.6610

This community service is aimed at accommodating the needs of tourism area business actors in Duwet Village in improving the management and marketing of MSME products through Focused Group Discussion (FGD). Participants in this activity are business actors in the tourism area in Duwet village, Malang. This activity is expected to improve the quality of MSME products in Duwet Village through product management and marketing, which then can be implemented to provide better services to visitors to the Duwet Village tourism area. This activity was carried out in some stages, namely planning (to find out the number of participants who were involved and the materials needed for the training), coordination with the related parties (representative of partner village members, travel agent, and tour guide) to ensure the plans made are in accordance with needs, preparation of Focused Group Discussion (FGD) materials, survey to the exact location in the partner village to ensure the prepared materials are suitable with the condition of the village, doing FGD with the, and evaluation which is giving questionnaires to the participants regarding the implementation and materials.

PELATIHAN PEMANDU ACARA UNTUK MENDUKUNG PENYELENGGARAAN EVENT WISATA DI DESA TULUS BESAR Hilda Cahyani; Alvin Nouval; Pritantina Yuni Lestari; Mariana Ulfa Hoesny; Isnaini Nur Safitri
Jurnal Pengabdian kepada Masyarakat Vol. 13 No. 1 (2026): JURNAL PENGABDIAN KEPADA MASYARAKAT 2026
Publisher : P3M Politeknik Negeri Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33795/abdimas.v13i1.9008

This community service program aimed to enhance the public speaking and event-guiding skills of local residents in Tulus Besar Village, Tumpang District, Malang Regency. The village holds significant natural and cultural tourism potential but lacks trained human resources capable of effectively promoting and managing tourism events. The program was carried out in five stages: planning, coordination with partners, interactive training, evaluation, and publication. A participatory approach involving discussions, simulations, and role-play activities was applied to improve the participants’ practical communication skills. The results indicated an increase in participants’ confidence and speaking competence in tourism contexts, despite several challenges, including limited participant numbers, basic technical facilities, and scheduling constraints. Based on the evaluation and literature review, the training proved effective in supporting community-based tourism development. Further action is recommended through advanced training, facility improvement, and integration with local art and cultural programs to ensure sustainability.

PELATIHAN PENGELOLAAN EVENT KESENIAN TARI DI DESA TULUS BESAR Isnaini Nur Safitri; Pritantina Yuni Lestari; Candrika Citra Sari; Tri Astuti Handayani; Hilda Cahyani; Titien Indrianti
Jurnal Pengabdian kepada Masyarakat Vol. 13 No. 1 (2026): JURNAL PENGABDIAN KEPADA MASYARAKAT 2026
Publisher : P3M Politeknik Negeri Malang

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This community service is aimed at accommodating the needs of the Tulus Besar Village community, Tumpang District, in increasing their knowledge regarding dance event management in Tulus Besar Village by involving dance artists in Tulus Besar Village through the Dance Event Management Training. With this training, it is hoped that it can improve the quality of dance performances and the skills of dance artists in Tulus Besar Village in planning and managing performances sustainably. Participants in this training are dance artists and Tulus Besar village officials. Through this activity, it is hoped that there will be an increase both in knowledge also the economic value of tourism and arts potential. In addition, it is also hoped that the quality of human resources of dance artists and village officials can improve, especially in terms of the ability to manage sustainable dance performances. This activity will be carried out in seven stages, namely planning (to find out the number of participants and the materials needed), preparation and coordination with the proposing team and the village, socialization, event management training, periodic event mentoring, monitoring and evaluation (to get feedback and information from training participants), and the last is publication.

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