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All Journal Al-Mustashfa Journal of Communication Sciences (JCoS) International Journal of Economics, Business and Accounting Research (IJEBAR) Jurnal Investasi Jurnal CENDEKIA Jaya Barakuda 45 Al-Mustashfa: Jurnal Penelitian Hukum Ekonomi Syariah DIMASEJATI:Jurnal Pengabdian Kepada Masyarakat
Erna Erna
Universitas 17 Agustus 1945 Cirebon
Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences Other

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PENGARUH KEPEMIMPINAN KEPALA DINAS TERHADAP KINERJA PEGAWAI PADA DINAS PENDIDIKAN KABUPATEN CIREBON: The Influence of the Head of Department’s Leadership on Employee Performance at the Education Office of Cirebon Regency Toppan Samudra; Erna Erna; Ade Setaidi
Jurnal Investasi Vol. 11 No. 4 (2025): Jurnal Investasi Vol. 11 No 4
Publisher : Universitas Wiralodra

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31943/investasi.v11i4.363

Abstract

Leadership is a key factor determining the success of public organizations in achieving goals, carrying out government functions, and providing effective public services. In local government bureaucracies, the role of leaders is not only related to strategic decision-making but also to mobilizing and motivating staff to maintain work commitment, discipline, and high performance. Employee performance issues remain a common issue in government agencies, including the Cirebon Regency Education Office. Initial observations indicate suboptimal performance indicators, such as a lack of employee initiative, low task completion rates, and ineffective implementation of superior instructions. This situation suggests the need for a study on how the Head of Office's leadership contributes to improving overall employee performance. This study aims to analyze the influence of the Head of Office's leadership on employee performance at the Cirebon Regency Education Office. The research method used was a quantitative method with an explanatory survey approach. The study population consisted of 54 employees of the Cirebon Regency Education Office, all of whom served as respondents. The research instrument was a Likert-based questionnaire that underwent validity and reliability testing. Data analysis techniques used simple linear regression, t-test, F-test, and coefficient of determination (R²) to examine the influence of leadership on employee performance. The results showed that the leadership of the Department Head had a positive and significant influence on employee performance at the Cirebon Regency Education Department. The coefficient of determination (R²) was 0.638, meaning that the leadership variable explained 63.8% of the variation in employee performance, while other factors such as motivation, work culture, and reward systems contributed 36.2%. This research provides theoretical contributions to the development of public administration science regarding the relationship between leadership and employee performance, as well as practical implications for government agencies to strengthen participatory leadership styles, strategic supervision, and employee development to increase the productivity of public organizations..
PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN PESERTA BPJS SEKTOR MANDIRI: ANALISIS JALUR DAN REGRESI BERGANDA PADA BPJS KETENAGAKERJAAN CABANG SERANG, PROVINSI BANTEN: Service Quality and Its Impact on Independent BPJS Participants’ Satisfaction: A Path Analysis and Multiple Regression Study at BPJS Employment, Serang Branch, Banten Province Sudarwoto Sudarwoto; Erna Erna; Agus Hendarto
Jurnal Investasi Vol. 11 No. 4 (2025): Jurnal Investasi Vol. 11 No 4
Publisher : Universitas Wiralodra

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31943/investasi.v11i4.364

Abstract

Service quality is a crucial factor determining participant satisfaction with social security institutions. This study aims to examine the direct and indirect influence of service quality on participant satisfaction of the Independent Sector BPJS Ketenagakerjaan (BPJS Ketenagakerjaan) at the Serang Branch Office, Banten Province. The analysis was conducted using multiple regression and path analysis. Various indicators of participant dissatisfaction—such as lengthy service processes, unclear information provided, and low staff responsiveness—demonstrate the need for an empirical assessment of service quality elements based on the five dimensions of SERVQUAL: tangibles, reliability, responsiveness, assurance, and empathy. This study employed a quantitative approach, involving 100 respondents from the independent sector selected through purposive sampling. The research instrument was a structured questionnaire that was tested for validity and reliability to ensure data accuracy and consistency. The results of the multiple regression analysis indicate that each dimension of service quality has a positive and significant influence on participant satisfaction, both individually and collectively. The path analysis found that the dimensions of reliability and responsiveness had the strongest direct contribution to satisfaction. Meanwhile, the empathy dimension has an indirect influence through participant perceptions of service assurance. The coefficient of determination indicates that service quality explains most of the variation in participant satisfaction, with the remainder influenced by other factors such as perceptions of service costs, the organizational culture of the provider, and participants' previous experiences receiving services. Overall, this study confirms that improving overall service quality is a strategic step to strengthen the satisfaction and trust of BPJS Ketenagakerjaan participants in the independent sector. Recommendations resulting from this study include improving the effectiveness of the service information system, developing staff competencies, and establishing consistent and easily accessible service time standards for participants.
PENGARUH IMPLEMENTASI PERMENDAGRI NO. 7/2024 TENTANG PENGELOLAAN BARANG MILIK DAERAH TERHADAP EFEKTIVITAS KERJA DAN PENINGKATAN PENDAPATAN ASLI DAERAH DI KABUPATEN INDRAMAYU: Impact of Implementing Minister of Home Affairs Regulation No. 7/2024 on Regional Asset Management, Work Effectiveness, and Regional Revenue in Indramayu Regency Rio Somantri; Erna Erna; Agus Hendarto
Jurnal Investasi Vol. 11 No. 4 (2025): Jurnal Investasi Vol. 11 No 4
Publisher : Universitas Wiralodra

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31943/investasi.v11i4.365

Abstract

Penelitian ini bertujuan menganalisis pengaruh implementasi Peraturan Menteri Dalam Negeri (Permendagri) Nomor 7 Tahun 2024 tentang Pedoman Pengelolaan Barang Milik Daerah (BMD) terhadap efektivitas kerja serta kontribusinya dalam meningkatkan Pendapatan Asli Daerah (PAD) di Kabupaten Indramayu. Penelitian menggunakan pendekatan kuantitatif dengan metode survei terhadap aparatur Badan Keuangan dan Aset Daerah (BKAD). Instrumen penelitian berupa kuesioner skala Likert yang telah diuji validitas dan reliabilitasnya. Analisis data dilakukan melalui regresi linier berganda dan uji parsial serta simultan untuk mengetahui pengaruh implementasi kebijakan terhadap efektivitas dan kinerja peningkatan PAD. Hasil penelitian menunjukkan bahwa implementasi Permendagri No. 7/2024 berpengaruh positif dan signifikan terhadap efektivitas kerja aparatur, terutama pada aspek kepatuhan prosedur, ketepatan waktu pengelolaan aset, serta transparansi administrasi. Selain itu, implementasi kebijakan berkontribusi terhadap peningkatan PAD melalui optimalisasi pencatatan aset, pemanfaatan aset idle, dan peningkatan nilai aset daerah. Koefisien determinasi menunjukkan bahwa variabel implementasi kebijakan menjelaskan sebagian besar variasi efektivitas kerja, sementara faktor lain seperti kompetensi aparatur, teknologi informasi, dan budaya organisasi juga turut memengaruhi. Secara keseluruhan, penelitian ini menegaskan bahwa implementasi Permendagri No. 7/2024 menjadi instrumen yang penting dalam memperkuat tata kelola aset daerah, meningkatkan efektivitas kinerja aparatur, serta mendorong optimalisasi pendapatan daerah.
IMPLEMENTASI KEBIJAKAN APBD DALAM MENINGKATKAN KINERJA KEUANGAN DAERAH DI KABUPATEN INDRAMAYU TAHUN 2020-2024: Implementation of Regional Budget (APBD) Policies in Improving Regional Financial Performance in Indramayu Regency During 2020–2024 Sri Tresnaningsih; Rohadin Rohadin; Erna Erna
Jurnal Investasi Vol. 12 No. 2 (2026): Jurnal Investasi Vol. 12 No. 2
Publisher : Universitas Wiralodra

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31943/investasi.v12i2.399

Abstract

This study analyzes the implementation of the Regional Revenue and Expenditure Budget (APBD) policy in improving the financial performance of the Indramayu Regency Government during 2020-2024. The analysis focuses on five regional financial ratios, namely independence, effectiveness, efficiency, activity, and growth ratios, as well as on the factors affecting regional financial management and the strategic plans formulated to improve future performance. The research applies a qualitative case study approach. Data were collected from APBD documents and budget realization reports for 2020-2024 and were enriched through interviews with officials of the Regional Finance and Asset Agency, the Regional Development Planning Agency, the Inspectorate, and members of the Regional House of Representatives. Data were analyzed through data reduction, categorization, interpretation of financial ratios, and triangulation between documentary and interview evidence. The findings show that APBD policy implementation has maintained very strong revenue effectiveness, with average revenue realization above 95 percent. The efficiency ratio ranges from 92 to 95 percent, indicating relatively efficient expenditure management. However, the independence ratio remains low because local own-source revenue contributes less than 20 percent of total regional revenue, leaving the regency highly dependent on transfers from central and provincial governments. The activity ratio reveals that operational spending still dominates, although the share of capital expenditure increased from 17.5 percent in 2020 to 20.2 percent in 2024. The growth ratio is positive, yet the pace of growth remains modest. Factors affecting regional financial management include limited own-source revenue, planning quality, inter-agency coordination, the dominance of operational expenditure, central government regulations, economic dynamics, and leadership commitment. The study concludes that improving Indramayu's financial performance requires optimization of local revenue, expenditure reorientation, stronger planning and internal control, and broader digitalization of regional financial management.
Pendampingan Kelompok Usaha Kerupuk Rajungan Sebagai Upaya Pemberdayaan Masyarakat Di Kawasan Pesisir Pantai Utara Cirebon Ria Adriyani; Erna Erna; Agus Siswanto; Rachmat Indrianto
Dimasejati: Jurnal Pengabdian Kepada Masyarakat Vol. 2 No. 1 (2020)
Publisher : Universitas Islam Negeri Siber Syekh Nurjati Cirebon

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70095/dimasejati.v2i1.6653

Abstract

Masyarakat Desa Citemu yang berada di pesisir pantai utara Kabupaten Cirebon kehidupannya tergolong rentan secara sosial ekonomi karena tidak memiliki penghasilan yang tetap, mayoritas sebagai nelayan dengan penghasilan tidak menentu. Persoalan sulitnya memperoleh penghasilan bagi keluarga nelayan menjadi pemikiran pengabdian masyarakat bagaimana menggali potensi yang ada di wilayah tersebut agar masyarakat memiliki sumber penghasilan tambahan. Program pemberdayaan masyarakat ini dilaksanakan dengan skema pemberdayaan (1) membentuk kelompok usaha kecil yang memanfaatkan  sampingan olahan hasil laut berupa telur atau lemi rajungan sebagai bahan baku produk usaha kecil kerupuk rajungan,(2) merintis usaha secara berkelompok dan bekerjasama dalam kelompok usaha kecil (3) memproduksi kerupuk dalam skala kecil / industri rumahan (4) membuat kerupuk yang berkualitas baik sehingga memiliki nilai jual (5) dipasarkan kepada konsumen sehingga memberikan penghasilan bagi masyarakat. Pemberdayaan masyarakat dengan metode pendampingan yang menjadi (1) fasilitator, (2) komunikator, (3) motivator dan (4) dinamisator. Berkat pendampingan kepada kelompok usaha para perempuan yang dilaksanakan melalui program pemberdayaan masyarakat ternyata berhasil memberi semangat dan dorongan yang positif, terbentuk kelompok masyarakat para ibu yang membuat cemilan khas daerah pesisir berupa kerupuk rajungan. Keberhasilan program ini adalah masyarakat mampu menjalankan usaha kerupuk rajungan secara mandiri dan berproduksi secara kontinu sehingga masyarakat bisa memiliki usaha kecil serta memperoleh income generic.
Pendampingan Implementasi Kebijakan Perikanan Terukur, Pembuatan Pakan Ikan, dan Pemanfaatan Digital Marketing Erna Erna; Ria Adriyani; Andi Perdana Gumilang
Dimasejati: Jurnal Pengabdian Kepada Masyarakat Vol. 5 No. 2 (2023)
Publisher : Universitas Islam Negeri Siber Syekh Nurjati Cirebon

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70095/dimasejati.v5i2.15197

Abstract

Desa Muara merupakan desa yang terletak di Provinsi Jawa Barat memiliki wilayah potensial dalam usaha pengembangan perikanan tangkap di perairan pantai pesisir Jawa. Nelayan di Desa Muara tergabung dalam kelompok nelayan, Kelompok Usaha Bersama "Muara Bahari" dalam memanfaatkan sumber daya perikanan laut hingga mendaratkan hasil tangkapannya di Pelabuhan Perikanan Bondet. Namun demikian kegiatan penangkapan ikan yang dilakukan masih bersifat tradisional dan belum mengimplementasi kebijakan penangkapan ikan terukur sebagai bagian blue economy, hal ini berdampak pada kurang terjaganya keberlanjutan sumberdaya ikan. Proses penanganan hasil tangkapan yang dilakukan belum memperhatikan aspek nilai tambah perikanan. Hasil tangkapan sampingan belum diolah secara maksimal sehingga menimbukan limbah hasil perikanan yang terbuang tanpa diamanfaatkan sepenuhnya khususnya menumpuknya limbah cangkang kerang. Pemahaman mitra mengenai teknik pemasaran juga masih terbatas karena sistem penjualan hasil tangkapan masih dilakukan bergantung atau terjerat pada tengkulak sehingga kurang mendukung dunia industri yang saat ini sudah berada di era digitalisasi.Berdasarkan hal tersebut, pemberdayaan berbasis masyarakat ini menjadi urgen dalam mengatasi permasalahan mitra. Kami dari tim Program Pemberdayaan Kemitraan Masyarakat Universitas 17 Agustus 1945 Cirebon, berdasarkan masalah yang dihadapi mitra menawarkan solusi berupa 1) Pelaksanaan kegiatan sosialisasi dan pendampingan Implementasi Kebijakan Penangkapan Ikan Terukur sesuai Peraturan Pemerintah RI Nomor 11 Tahun 2023 tentang Penangkapan Ikan Terukur yang telah dilaksanakan tanggal 31 Agustus 2023, 2) Pelatihan keterampilan usaha hasil perikanan melalui digital marketing pemanfaatan WA business yang dilaksanakan tanggal 7 September 2023. Kegiatan tersebut dilakukan dengan berbagai metode diantaranya diskusi, pelatihan dan praktik, pendampingan, monitoring, serta evaluasi..  
Co-Authors Ade Setaidi Adriyani, Ria Agus Hendarto Andi Perdana Gumilang Eliyawati Eliyawati Fatin Hamamah Fatin Hamamah, Fatin Hamamah, Fatin Heru Purwanto Kurniawan, Zuki Marhendi Marhendi Marhendi, Marhendi Munaji Munaji Munaji, Munaji Pengelola Jurnal CENDEKIA Jaya Rachmat Indrianto Rio Somantri Rohadin Rohadin Siswanto, Agus Sri Tresnaningsih Sudarwoto Sudarwoto Sukama Sukama Sukama, Sukama Sukama, Sukama Sumaryono Sumaryono Sumaryono Sumaryono Toppan Samudra