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Development of Digital-Based Job Training Methods at the Regional Library and Archives Service of West Java Province Ika Hasillah; Lia Muliawaty; Taqwaty Firdausijah
Journal Of Data Science Vol. 4 No. 01 (2026): Journal Of Data Science, 2026
Publisher : Sean Institute

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Abstract

Digital transformation in the library sector demands increased human resource competency to provide effective, efficient, and adaptive public services to technological developments. However, the on-the-job training methods implemented at the West Java Provincial Library and Archives Service are still dominated by conventional approaches, thus not fully supporting the development of employee digital competencies. This study aims to analyze and develop a digital-based on-the-job training model that aligns with organizational needs and the demands of modern library services. The study employed a qualitative approach with descriptive methods. Data were collected through observation, literature review, and in-depth interviews with informants. Data analysis was conducted through data reduction, data presentation, and conclusion drawing. The results indicate that developing a digital-based on-the-job training method requires integrating on-the-job and off-the-job training methods with the use of digital technology through a Learning Management System (LMS), virtual service simulations, knowledge sharing, role-playing, simulations, professional forums, and strengthening cross-divisional coordination. The developed model can improve employee technical and managerial competencies, strengthen adaptability to digital transformation, and support improvements in the quality of library and archives services. This research also yielded three novelties: the Digital Competency Integration Method, the Workload-Based Local E-Learning Module Method, and the Train-of-Trainer (ToT) Method as a model for continuous competency development. These three methods are expected to enhance the professionalism of civil servants, accelerate digital transformation, and achieve excellent service at the West Java Provincial Library and Archives Service.
Penguatan Komunikasi Kelembagaan dan Peningkatan Kapasitas Aparatur dalam Mewujudkan Pelayanan Publik Kolaboratif Ferdyansyah Wicaksono; Taqwaty Firdausijah; Iwan Satibi; Ade Irawan; Yayu Purwati
Dharma: Jurnal Pengabdian Masyarakat Vol. 6 No. 2 (2026): Juni
Publisher : LPPPM STAI Darul Hikmah Bangkalan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35309/dharma.v6i2.645

Abstract

This community service program aimed to strengthen collaborative public services through capacity building of public officials and enhanced communication among community institutions in Kelurahan Nyengseret, Bandung City. The program involved 80 participants, including village officials, neighborhood leaders, Posyandu cadres, youth organizations, and community empowerment institutions. The method employed collaborative training and mentoring through participatory discussions, reflective learning, case simulations, and focus group discussions. The results indicated improved understanding of service-oriented work culture, inter-institutional communication, and public service as a shared responsibility. Several strategic issues were identified, including limited human resources, increasing service demands, gaps between public expectations and service capacity, and insufficient integration of community institutions. The program outputs included a stronger service mindset, increased awareness of service consistency, and the utilization of community-based communication. The findings highlight that a collaborative public service approach is an effective strategy for improving sustainable service quality at the village level.
A Policy Implementation Model for State Civil Apparatus Talent Management (A Case Study of Ciamis Regency Government) Ai Rusli Suargi; Iwan Satibi; R. Taqwaty Firdausijah
International Journal of Taklimat Science Review Vol. 1 No. 2 (2026): May : International Journal of Taklimat Science Review
Publisher : CV. Sutan Mandiri Sejahtera

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Abstract

There is an empirical gap in the implementation of State Civil Apparatus talent management policy in Ciamis Regency, which received the highest category of public service quality assessment from the Indonesian Ombudsman and demonstrated excellent performance of BKPSDM, but the implementation of State Civil Apparatus talent management policy is not optimal. This study attempts to fill the theoretical gap related to the limitations of studies on the implementation of talent management in the public sector, especially in the context of local governments in developing countries, as well as the need to understand the factors that influence the success of the policy implementation. This study aims to develop a model for the implementation of State Civil Apparatus talent management policy based on empirical findings in Ciamis Regency. This study uses a qualitative approach with a case study method. Data were obtained through in-depth interviews, observations, and documentation studies. Data validation was tested through source triangulation, method triangulation, member checking, audit trail, and peer debriefing. The research analysis uses Van Meter and Van Horn's policy implementation theory which includes six dimensions, namely policy standards and objectives, resources, inter-organizational communication and strengthening activities, characteristics of implementing agencies, social, economic, and political conditions, and the disposition of policy implementers. The research results indicate that the development of a model for implementing State Civil Apparatus talent management policies that integrates digital governance as a connecting mechanism that complements the six dimensions of policy implementation by Van Meter and Van Horn. The developed model provides theoretical contributions to the study of public policy implementation as well as practical contributions for local governments in strengthening the integration of talent management information systems, increasing the capacity of apparatus in digital governance, and building organizational commitment in implementing State Civil Apparatus talent management.