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All Journal JURNAL SISTEM INFORMASI BISNIS Jurnal Teknologi dan Manajemen Informatika Jurnal Kedokteran dan Kesehatan : Publikasi Ilmiah Fakultas Kedokteran Universitas Sriwijaya Jurnal Online Mahasiswa (JOM) Bidang Keguruan dan Ilmu Pendidikan Biomedical Journal of Indonesia Indonesian Journal of Obstetrics and Gynecology (Majalah Obstetri dan Ginekologi Indonesia) Bioscientia Medicina : Journal of Biomedicine and Translational Research Jurnal Ilmu Kesejahteraan Sosial Humanitas Bioscientia Medicina : Journal of Biomedicine and Translational Research
Kms Yusuf Effendi
Division Of Reproductive Endocrinology And Infertility, Department Of Obstetrics And Gynecology, Faculty Of Medicine, Universitas Sriwijaya/Dr. Mohammad Hoesin General Hospital, Palembang, Indonesia
Biochemistry, Genetics & Molecular Biology Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Health Professions Immunology & microbiology Medicine & Pharmacology Neuroscience Public Health Social Sciences

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Development of a Mikrotik API-Based Leaderboard System for Monitoring ISP User Activity Yutanto, Hariadi; Effendi, Yusuf; Supriyanto, Gaguk
Jurnal Sistem Informasi Bisnis Vol 15, No 3 (2025): Volume 15 Number 3 Year 2025 (Publication in Progress)
Publisher : Diponegoro University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/vol15iss3pp300-309

Abstract

The digital transformation has significantly increased the demand for fast, stable, and transparent internet access. The surge in internet users, particularly in the post-COVID-19 era, has made internet services a primary necessity. PT Olean Telematika as an Internet Service Provider (ISP) utilizing Fiber To The Home (FTTH) technology, needs to implement a monitoring system capable of displaying customer activity in real time as a form of service transparency. This study aims to develop and evaluate a leaderboard system based on Mikrotik API that presents bandwidth usage rankings of ISP customers. The system was developed using the Waterfall model and integrated with PHP and MySQL to manage customer upload and download activity dat. Rankings are visually displayed through a web-based interface. This paper evaluated the system using the System Usability Scale (SUS) instrument with 30 active users, resulting in an average score of 75.63, which falls into the “good” category. These results indicate that the system is not only functional but also positively received by users. The leaderboard system is effective in enhancing service transparency and supporting data-driven decision-making by ISPs to improve customer satisfaction.
Co-Authors ', Ramadi Abdullah Sahab Adenan Abadi Adnan Abadi Adnan Abadi Aria Indrabrata Awan Nurtjahyo Cindy Kesty Dwiana Ocviyanti Efrieni Yusuf Fatimah Usman Ferry Yusrizal Hariadi Yutanto Hartati Hartati Heriyadi Manan Iskandar Zulqarnain Kautsar Riza Salman Legiran Legiran Lukman Zaman Marlisa, Ade Mirzah Tindar Mufida Muzakkie Muhammad Irsan Saleh Ni Putu Nita Wijayanti Radiyati Umi Partan Rafika Novianti Ramzi Amin, Ramzi Rizani Amran Romi Ilham, Romi Safyudin Selly Rizany Selvy Apriani Siti Chodijah Supriyanto, Gaguk Theodorus Theodorus Theodorus Theodorus Theodorus Tindar, Mirzah Vicela Patricia Virgyna Yosi Kristian Zen Hafy