Claim Missing Document
Check
Articles

Found 13 Documents
Search

Analisis Electronic Service Quality pada Aplikasi Gojek (Studi pada Masyarakat Kota Garut) Mohamad Habib Alkadri; Mukaram Mukaram
Applied Business and Administration Journal Vol. 1 No. 3 (2022): Applied Business in MSME
Publisher : Ebiz Prima Nusa

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Gojek is the pioneer of transportation in the first network in Indonesia which has been operating since 2010. The various online transportation services provided by Gojek are very diverse. The variety of services offered by Gojek makes the Gojek application have a lot of electronic services in it. The response of application users is not always positive with the existing electronic services in the Gojek application, but there is the possibility of a negative response given by users to the Gojek application. This phenomenon became the focus of research to determine the Quality of Electronic Services on the Gojek Application, by taking a study of the people of Garut City. In this study using quantitative descriptive analysis method, with the basis of the analysis is the calculation of the mean (average), standard deviation, maximum and minimum values. Respondents are Gojek application users in Garut City. Collecting data using an online questionnaire, namely Google Form with 104 respondents. The results of this study conclude that the quality of electronic services on the Gojek application is included in the Good criteria. The dimension that gets the highest score is the Efficiency dimension, while the dimension that gets the lowest score is Compensation.
PERANCANGAN SISTEM INFORMASI AKUNTANSI PENERIMAAN KAS DARI SEWA KAMAR MENGGUNAKAN GOOGLE SPREADSHEET PADA DEPARTEMEN KEUANGAN PT CIHAMPELAS CERDAS MANDIRI Anne Prisillia; Mukaram Mukaram
Applied Business and Administration Journal Vol. 2 No. 1 (2023): Second Edition
Publisher : Ebiz Prima Nusa

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

PT Cihampelas Cerdas Mandiri is an accommodation company or business entity engaged in accommodation services or room rentals. The cash income system for renting rooms at PT Cihampelas Cerdas Mandiri is still done manually, while PT Cihampelas Cerdas Mandiri has established two hotels, namely Cihampelas Hotel 1 and Cihampelas Hotel 2, with the head office located at Cihampelas Hotel 2. This raises various problems. Companies often face problems with cash income systems from room rentals that are less effective and efficient, so that it can affect the achievement of the Daily Income Report. In this context, a computerized and online cash income accounting information system has been created to facilitate the verification process of calculating cash income from room rentals, as well as reducing the frequency of errors in calculating cash income from room rentals. The purpose of this final report is to improve performance in calculating cash income from room rent to be more effective and efficient in the future. In addition, this Final Project report is a solution for companies in the process of calculating cash income from room rentals computerized using Google Spreadsheets.
ANALISIS EFEKTIFITAS SISTEM PERFORMANCE APPRAISAL PADA PT PATRA BADAK ARUN SOLUSI Hanum Faza; Mukaram Mukaram
Applied Business and Administration Journal Vol. 2 No. 1 (2023): Second Edition
Publisher : Ebiz Prima Nusa

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The effectiveness of the performance appraisal system is a unit consisting of interrelated elements with goals as a measuring tool to assess the properties of work, individual characteristics, and the final result of how productive the individual is in handling his work, which is then used to achieve optimal results, according to organizational goals. In measuring the effectiveness of the performance appraisal system, five dimensions are used, namely relevance, sensitivity, reliability, practicality, and acceptability. The purpose of this study was to determine the effectiveness of the performance appraisal system of PT Patra Badak Arun Solusi. Sampling amounted to 102 people using incidental sampling techniques. The data collection technique was by distributing a questionnaire containing 10 statements distributed to employees as a measure of the effectiveness of the performance appraisal system at PT Patra Badak Arun Solusi. After that, the data was processed using the SPSS version 22 application, which was then analyzed. Descriptive analysis shows the effectiveness of the performance appraisal system for employees at PT Patra Badak Arun Solusi is effective. The mean is 3.89