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All Journal IAES International Journal of Artificial Intelligence (IJ-AI) dCartesian: Jurnal Matematika dan Aplikasi MATEMATIKA Jurnal Ilmu Lingkungan Jurnal Ilmiah Teknik Elektro Komputer dan Informatika (JITEKI) Indonesian Journal of Mathematics and Natural Sciences Kreano, Jurnal Matematika Kreatif-Inovatif Jurnal Teknologi Informasi dan Ilmu Komputer JUITA : Jurnal Informatika International Journal of Advances in Intelligent Informatics Khazanah Informatika: Jurnal Ilmu Komputer dan Informatika Jurnal Fourier JOIN (Jurnal Online Informatika) Science and Technology Indonesia JOIV : International Journal on Informatics Visualization Jurnal RESTI (Rekayasa Sistem dan Teknologi Informasi) Desimal: Jurnal Matematika BAREKENG: Jurnal Ilmu Matematika dan Terapan Pendas : Jurnah Ilmiah Pendidikan Dasar JTAM (Jurnal Teori dan Aplikasi Matematika) International Journal on Emerging Mathematics Education SJME (Supremum Journal of Mathematics Education) Jurnal Nasional Pendidikan Teknik Informatika (JANAPATI) Journal on Education Jambura Journal of Mathematics ComTech: Computer, Mathematics and Engineering Applications KAIBON ABHINAYA : JURNAL PENGABDIAN MASYARAKAT Jurnal Abdi Insani Indonesian Journal of Electrical Engineering and Computer Science Jurnal Sains dan Edukasi Sains Jurasik (Jurnal Riset Sistem Informasi dan Teknik Informatika) SPEKTA (Jurnal Pengabdian Kepada Masyarakat : Teknologi dan Aplikasi) Jurnal Teknik Informatika (JUTIF) Journal of Science and Science Education International Journal of Community Service Jurnal Ilmiah Sains Prosiding Konferensi Nasional Penelitian Matematika dan Pembelajarannya d'Cartesian: Jurnal Matematika dan Aplikasi JuTISI (Jurnal Teknik Informatika dan Sistem Informasi) SJME (Supremum Journal of Mathematics Education) Lontar Komputer: Jurnal Ilmiah Teknologi Informasi
Hanna Arini Parhusip
Universitas Kristen Satya Wacana
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Journal : Jurnal Fourier

 1 
Analisis Sistem Antrian dengan Simulasi di Puskesmas Cebongan Kota Salatiga Puput Retno Muninggar; Lilik Linawati; Hanna Arini Parhusip
Jurnal Fourier Vol. 8 No. 2 (2019)
Publisher : Program Studi Matematika Fakultas Sains dan Teknologi UIN Sunan Kalijaga Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14421/fourier.2019.82.57-64

Abstract

Tujuan dari penelitian ini adalah untuk mendapatkan model sistem antrian, mengetahui karakteristik sistem antrian, dan mendapatkan hasil analisis simulasi pada sistem antrian di Puskesmas Cebongan Kota Salatiga. Pengumpulan data dilakukan dengan metode observasi langsung pada bagian Pendaftaran, bagian Cek Tekanan Darah dan bagian Periksa di Poliklinik Umum, dan bagian Pengambilan Obat. Hasil penelitian diperoleh masing-masing model antrian di bagian Pendaftaran, bagian Cek Tekanan Darah, dan bagian Pengambilan Obat adalah (G/G/1) : (FIFO/?/?), dimana waktu antar kedatangan dan waktu pelayanan berdistribusi general, jumlah server 1, disiplin antrian FIFO, kapasitas sistem dan kapasitas kedatangan yang tidak terbatas. Model antrian di bagian Periksa yaitu (G/G/2) : (FIFO/?/?), yaitu waktu antar kedatangan dan waktu pelayanan berdistribusi general, jumlah server 2, disiplin antrian FIFO, kapasitas sistem dan kapasitas kedatangan yang tidak terbatas. Kesesuaian hasil simulasi setiap pelayanan sudah mendekati kondisi nyatanya, namun pada bagian Cek Tekanan Darah dan Pengambilan Obat terdapat beberapa karakteristik yang belum sesuai dengan kondisi nyata. Hasil simulasi rata-rata jumlah pasien dalam antrian dan rata-rata waktu pasien dalam antrian pada bagian Cek Tekanan Darah dan bagian Pengambilan Obat lebih besar dari kondisi nyata. [The purpose of this study are to obtain a queuing system model, find out the characteristics of the queuing system, and obtain the results of simulation analysis on the queuing system in Cebongan Health Center, Salatiga City. Data collection is done by direct observation method in the Registration section, the Blood Pressure Check section and the Check section in the General Polyclinic, and the Drug Collection section. The results of the study were obtained by each queue model in the Registration section, the Blood Pressure Check section, and the Drug Extraction section is (G/G/1) : (FIFO/?/?), where the time of arrival and service time are generally distributed, the number of servers 1, FIFO queue discipline, unlimited system capacity and arrival capacity. The queue model in the Check section is (G/G/2) : (FIFO/?/?), which is the time between arrival and general distribution service time, number of servers 2, FIFO queue discipline, unlimited system capacity and arrival capacity. The suitability of the simulation results for each service is close to the actual conditions, but in the Checking Blood Pressure and Drug Taking section there are several characteristics that are not in accordance with the real conditions. The simulation results of the average number of patients in the queue and the average time of patients in the queue at the Blood Pressure Check and Drug Extraction section are greater than the real conditions.]
Co-Authors A.A. Ketut Agung Cahyawan W Adi Setiawan Adi Setiawan Adrianus Herry Heriadi Alfagustina, Yumita Cristin ALOYSIUS JOAKIM FERNANDEZ Ariany Mahastanti, Linda Atyanta Nika Rukmasari Bambang Susanto Bambang Susanto Beni Utomo Bernadus Aryo Adhi Wicaksono Carolina Febe Ronicha Putri Denny Indrajaya Denny Indrajaya Didit Budi Nugroho Djoko Hartanto Djoko Hartanto Endang Warsiki Fachrurrozi Fachrurrozi Faldy Tita Fetriks Theo Sarita Fika Widya Pratama Fitri, Nirmala Ayu Andika Gede Sutresna Wijaya Goni, Abdiel Wilyar Hariadi, Adrianus Herry Heriadi, Adrianus Herry Hindriyanto Dwi Purnomo Indrajaya, Denny Isman Mulyadi Triatmoko, Isman Mulyadi Istiarsi Saptuti Sri Kawuryan Istiarsih Saputri Sri Kawuryan Jane Labadin Johanes Dian Kurniawan Johanes Dian Kurniawan Karina Bianca Lewerissa Kristoko Dwi Hartomo Kurniawan, Johanes Dian Larasati, Mitchella Sinta Lea, Lea Leopoldus Ricky Sasongko Lilik Linawati Linda Ariany Mahastanti Mauliddha Rachmi Mitha Febby R. Donggori Mitha Febby R. Donggori Nafisah Riskya Hasna Nugroho Dwi Susanto Obed Christian Dimitrio Om Prakash Vyas Parung, Ratu Anggriani Tangke Petrus Priyo Santosa Pradani, Wynona Adita Puput Retno Muninggar Purwoko, Agus Puspasari, Magdalena Dwi Rudhito, Andy Santosa, Petrus Priyo Sari, Devina Intan Sri Kawuryan, Istiarsi Saptuti Sri Suryasatriya Trihandaru Susetyo, Yosia Adi Theo Sarita, Fetriks Titilias, Y A Veny M Ningtyas Wijaya, Melina Tito Wijayanti, Yunita Puput Winarto, Eduardus Albert Wulandari, Nadya Putri Yohanes Sardjono Yohanes Sardjono Yohanes Sardjono, Yohanes Yohannes Sardjono Yusuf Kurniawan