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All Journal Jurnal Manajemen Bisnis Jurnal EMT KITA Management and Economics Journal (MEC-J) Jurnal Samudra Ekonomi dan Bisnis J-Dinamika: Jurnal Pengabdian Kepada Masyarakat Community Engagement and Emergence Journal (CEEJ) Jurnal Bina Manajemen JEMSI (Jurnal Ekonomi, Manajemen, dan Akuntansi) COMSERVA: Jurnal Penelitian dan Pengabdian Masyarakat Jurnal Abdimas Prakasa Dakara Journal of Business Studies and Management Review Jurnal Indonesia Sosial Teknologi Journal Research of Social Science, Economics, and Management IIJSE International Journal of Economics, Business and Innovation Research Indonesian Journal of Economics, Business, Accounting, and Management Jurnal Pengabdian Masyarakat Indonesia
Dessy Isfianadewi
Fakultas Bisnis Dan Ekomoika, Universitas Islam Indonesia, Yogyakarta
Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Health Professions Industrial & Manufacturing Engineering Law, Crime, Criminology & Criminal Justice Social Sciences Other

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Designing Supply Chain Management (SCM) Strategies To Reduce Operational Risks At PT. Mitra Tirta Andalan Muhamad Hanafii Afnan; Dessy Isfianadewi
International Journal of Economics, Business and Innovation Research Vol. 4 No. 01 (2025): International Journal of Economics, Business and Innovation Research( IJEBIR)
Publisher : Cita konsultindo

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

PT Mitra Tirta Andalan is a trading company specializing in cast metal products using a Make-To-Order (MTO) approach. The company collaborates with several production partners to meet customer demands. However, it faces two key challenges: delays in production schedules from partners causing late deliveries, and machinery or facility breakdowns at partner companies. This study aims to develop a Supply Chain Management (SCM) strategy to address these operational risks. One key solution is supplier diversification and a more structured supplier selection process. This approach helps the company reduce dependency on a single partner and enhances flexibility in dealing with production challenges. The findings reveal that supplier diversification improves operational continuity, maintains customer satisfaction, and strengthens the company’s position within the supply chain. Recommendations include adding new supplier partnerships, optimizing digital marketing strategies, and expanding product offerings to support future business growth.
Collaboration and Integration Role in Mediating the Effect of Trust and Commitment on Supply Chain Performance Fakhrian, M Bintang; Isfianadewi, Dessy
MEC-J (Management and Economics Journal) Vol 9, No 1 (2025)
Publisher : Faculty of Economics, State Islamic University of Maulana Malik Ibrahim Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18860/mec-j.v9i1.29838

Abstract

The rise of the coffee shop business there is fierce competition in this industry. To remain competitive and succeed in the market, specific strategies are essential for achieving a competitive advantage. One common approach businesses use is to secure lower prices for raw materials to boost profits. To implement this strategy, supply chain management is necessary to help companies organize resource utilization and ensure that production is conducted in an efficient and balanced manner. The purpose of this study was to analyze the effect of trust and commitment on supply chain performance through collaboration and integration in coffee shops in Sleman Regency. The respondents involved in this study were 125 and analyzed using the SmartPLS3 application with non-probability convenience sampling techniques. The results of the analysis that has been carried out show that trust has a positive effect on collaboration, integration, and supply chain performance. Commitment has a positive effect on collaboration, integration, and supply chain performance. Collaboration has a positive effect on supply chain performance. Integration has no positive influence on supply chain performance. The results of this study can be taken into consideration for coffee shop businesspeople to realize the importance of trust, commitment, collaboration, and integration in supply chain performance.
Pendampingan Praktik Pemasaran melalui Pengenalan dan Pengoperasian Media Sosial bagi Pelaku Usaha Batik Ciwaringin Kabupaten Cirebon Suratman, Andriyastuti; Isfianadewi, Dessy; Tsani, Achmad Faza; Rachman, Muhammad Fajrul; Nurmauliana, Ninggita; Azizah, Rusina Aulia; Nadia, Humaira Kiyani; Darmawan, Arief; Piper, Ivan
Jurnal Abdimas Prakasa Dakara Vol. 5 No. 1 (2025): Inovasi Edukatif dan Teknologi Partisipatif untuk Pemberdayaan Komunitas dalam
Publisher : LPPM STKIP Kusuma Negara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37640/japd.v5i1.1860

Abstract

Kegiatan pengabdian ini dilatarbelakangi oleh rendahnya pemanfaatan media digital dalam pemasaran produk batik oleh pelaku UMKM di Sentra Batik Ciwaringin, Kabupaten Cirebon. Tujuan kegiatan ini adalah untuk meningkatkan literasi digital dan kemampuan operasional pelaku usaha dalam menggunakan media sosial sebagai sarana promosi. Metode pelaksanaan meliputi observasi, diskusi kelompok terfokus (FGD), pelatihan klasikal, dan pendampingan langsung maupun jarak jauh dalam pengelolaan akun media sosial, pembuatan katalog produk, serta desain kemasan dan logo. Hasil kegiatan menunjukkan meningkatnya pemahaman dan keterampilan pelaku usaha dalam menggunakan platform digital untuk promosi, serta adanya kesadaran akan pentingnya visualisasi produk yang menarik. Kesimpulannya, pendampingan ini berhasil memperkuat kesiapan UMKM batik Ciwaringin dalam menghadapi tantangan transformasi digital dan memperluas jangkauan pasar melalui strategi pemasaran berbasis media sosial.
The Mediating Role of A Learning Organization On The Relationship Between Total Quality Management and Operational Performance Pratama, Wiraditya Gusti; Isfianadewi, Dessy
Journal Research of Social Science, Economics, and Management Vol. 3 No. 2 (2023): Journal Research of Social Science, Economics, and Management
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jrssem.v3i02.373

Abstract

This research was carried in order to have a deeper comprehension of the role that learning organizations play in mediating the relationship that exists between Total Quality Management and operational performance. This research was carried out at leather SMEs in the Garut Regency. In this study, quantitative research methods are used, and a questionnaire is used to collect the data. The individuals responsible for Leather SMEs in Garut Regency make up the population that was used for this study, and there were a total of 106 responses. The data from this study are analyzed using descriptive analysis and SEM analysis. The analysis is done with the help of the SmartPLS program. The findings of this study show that Total Quality Management has a significant and positive effect on learning organizations. The learning organization then has a significant and positive impact on the operational performance of the business. And learning organization has a significant and positive influence on the mediation of the relationship between Total Quality Management and operational performance.
Innovation Capability, Absorptive Capacity, and Collaborative Networks as Determinants of Competitive Advantage in the SME Laundry Sector Faiz, Rayhan; Isfianadewi, Dessy; Sudrajat, Yusuf
Jurnal EMT KITA Vol 10 No 2 (2026): APRIL 2026
Publisher : Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET) - Lembaga KITA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/emt.v10i2.5622

Abstract

Grounded in the Resource-Based View and Dynamic Capabilities Theory, this study examines how internal and relational capabilities shape competitive advantage among small and medium-sized enterprises (SMEs) in the service sector. The research investigates the influence of innovation capability and absorptive capacity on competitive advantage, with collaborative networks tested as a mediating variable. Previous studies have reported inconsistent results regarding these relationships, particularly within resource-constrained SME contexts. To address this gap, data were collected from 113 SME owners and managers in the laundry service industry using a structured questionnaire with a five-point Likert scale. Data were analyzed using Partial Least Squares-Structural Equation Modeling (PLS-SEM) with SmartPLS to assess both the measurement and structural models. The findings reveal that innovation capability (β = 0.456, p < 0.001) and absorptive capacity (β = 0.439, p < 0.001) significantly enhance competitive advantage. Both variables also positively influence collaborative networks, which in turn have a significant effect on competitive advantage (β = 0.286, p = 0.001). Moreover, collaborative networks partially mediated the relationship between absorptive capacity and competitive advantage (β = 0.109, p = 0.048), but not between innovation capability and competitive advantage (β = 0.141, p = 0.062). These findings confirm that innovation and knowledge absorption are strategic resources that drive competitiveness, while collaboration provides conditional benefits depending on firm capabilities. Managers are encouraged to institutionalize regular customer feedback systems and strengthen partnerships with local suppliers to enhance innovation outcomes. The study clarifies inconsistencies in prior research and provides practical insights for improving SME competitiveness through balanced internal and external capability development.  
Bertahan dan Berkembang : Strategi 3 Pilar Sukses KWT Puspa Gemari di Era Digital Rosita Rosita; Dessy Isfianadewi; Dekar Urumsah; Reni Yendrawati
JURNAL PENGABDIAN MASYARAKAT INDONESIA Vol. 4 No. 2 (2025): Juni : Jurnal Pengabdian Masyarakat Indonesia (JPMI)
Publisher : Politeknik Pratama Purwokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jpmi.v4i2.5417

Abstract

Women Farmers Group (KWT) has a strategic role in women's economic empowerment and agricultural-based product development. However, KWT Puspa Gemari in Bantul, Yogyakarta, still faces obstacles in calculating production costs, unattractive packaging design, and limited marketing. This community service initiative aims to enhance the sustainability of herbal medicine businesses through training on production cost analysis, packaging design, and digital marketing. Methods include observation, training, Focus Group Discussion (FGD), and mentoring. Results show improved member understanding of product costing (from 5 to 12 members), upgraded packaging (from plastic bottles to glass bottles with professional labels), and expanded marketing via digital platform with a Purchasing Order (PO) system. Significant impacts include production efficiency, product competitiveness, and market expansion. These activities demonstrate that an integrated approach to production management and digital marketing can strengthen the sustainability of women-led micro-businesses. Future recommendations include continuous mentoring, product diversification, and digital technology optimization to enhance KWT's market position.
LAPORAN PRAKTIK INVESTASI DI CABANG BARU MARTABAK MINI KAJEK DI JALAN KALIURANG Bea Headystya Wildan Taufiq; Dessy Isfianadewi; Anas Hidayat
Jurnal Indonesia Sosial Teknologi Vol. 6 No. 9 (2025): Jurnal Indonesia Sosial Teknologi
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jist.v6i9.9106

Abstract

The research method used in this business practice report is descriptive qualitative with a case study approach at the Martabak Mini Kajek business branch on Jalan Kaliurang. Data were collected through direct observation at the outlet, interviews with the owner, employees, and consumers, documentation in the form of sales records and promotional media, and literature studies related to MSME business strategies. All data were analyzed descriptively analytically by comparing the actual conditions of the business with business management theory, and using SWOT analysis and Porter's Five Forces to identify the strengths, weaknesses, opportunities, threats, and competitive position of Martabak Mini Kajek in the local culinary market.
The Effect of Digital Technology on the Operational Performance of MSMEs on E-Commerce Platforms Through the Mediating Role of Supply Chain Integration Setyahadi, Ramadhani Naufal; Isfianadewi, Dessy
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 9 No 1 (2026): Sharia Economics
Publisher : Universitas KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/iijse.v9i1.9069

Abstract

This study aims to analyze the impact of digital technology on the operational performance of Micro, Small, and Medium Enterprises (MSMEs) on e-commerce platforms with supply chain integration mediation. The digital technologies referred to include the Internet of Things (IoT) and Artificial Intelligence (AI), which play a role in improving the efficiency and effectiveness of business processes. This study uses a quantitative approach with a survey method of 198 MSME players in Indonesia who run their businesses through e-commerce platforms. Data analysis was performed using the Partial Least Square-Structural Equation Modeling (PLS-SEM) method through SmartPLS software. The results show that digital technology has a positive impact on supply chain integration, both internally, with suppliers, and with customers. Supply chain integration has also been proven to have a significant impact on improving the operational performance of MSMEs. In addition, the supply chain integration variable acts as a mediator between digital technology and operational performance. These findings confirm that the application of digital technology supported by strong supply chain integration can drive increased efficiency, responsiveness, and competitiveness of MSMEs in the digital era.
Aligning IT Strategy with Operational Performance: A Case Study of the Semarang-Demak Toll Road Project Nurcholis Kurniawan; Dessy Isfianadewi
JEMSI (Jurnal Ekonomi, Manajemen, dan Akuntansi) Vol. 12 No. 2 (2026): April 2026
Publisher : Sekretariat Pusat Lembaga Komunitas Informasi Teknologi Aceh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/jemsi.v12i2.6295

Abstract

This study aims to provide an in-depth understanding of how Information Technology (IT) strategies are aligned with operational performance at PT PP Semarang Demak (PPSD), specifically regarding the implementation of the RFID-based Lajur Otomatis (LOS) system. Motivated by the need to manage traffic fluctuations and enhance service efficiency, the research employs a qualitative case study approach. Data were collected through in-depth interviews with key stakeholders from the Engineering, Operations, and Finance divisions, supplemented by direct field observations conducted between February and June 2024. The findings indicate that while the IT strategy is highly congruent with operational needs significantly reducing congestion and accelerating transaction speeds the integration process is hindered by technical and organizational barriers. Key challenges identified include limited human resource competency, environmental disruptions, and the financial risk of technology mismatch. The study concludes that sustainable alignment requires more than technical adoption; it demands rigorous validation mechanisms, such as Proof of Concept (PoC), and continuous investment in human capital. These insights offer valuable strategic implications for the construction and infrastructure sector regarding the effective management of digital transformation.  
Optimalisasi Rantai Pasokan Biomassa dan Sustainability di PT. Bakti Energi Sejahtera Muhamad Aripin Amri; Dessy Isfianadewi; Yusuf Ahmad Sudrajat
Community Engagement and Emergence Journal (CEEJ) Vol. 7 No. 1 (2026): Community Engagement & Emergence Journal (CEEJ)
Publisher : Yayasan Riset dan Pengembangan Intelektual

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/ceej.v7i1.11538

Abstract

Penelitian ini mengevaluasi efektivitas manajemen rantai pasok biomassa pada PT. Bakti Energi Sejahtera (PT BEST) dalam mendukung program co-firing di PLTU sebagai bagian dari transisi energi terbarukan. Pengelolaan biomassa menghadapi berbagai tantangan, seperti ketidakstabilan pasokan bahan baku, perbedaan standar kualitas, kadar air yang tinggi, serta kendala logistik darat dan laut. Penelitian ini bertujuan mengidentifikasi hambatan utama dan merumuskan strategi untuk meningkatkan kontinuitas pasokan serta efisiensi operasional. Penelitian menggunakan pendekatan integrated mixed-method dengan desain studi kasus deskriptif analitis. Analisis dilakukan terhadap alur rantai pasok PT BEST dan mitra pemasok utama, PT. Semesta Rahayu Lestari. Data kuantitatif berupa target volume RKAP dan spesifikasi teknis PLN EPI dibandingkan dengan data kualitatif hasil observasi lapangan serta wawancara mendalam dengan informan kunci dari pihak perusahaan dan pemasok. Hasil penelitian menunjukkan adanya ketidaksesuaian antara target tahunan perusahaan dengan kondisi operasional pemasok yang dipengaruhi faktor musiman. Pada musim penghujan, proses pengeringan biomassa terganggu sehingga kadar air meningkat dan menyebabkan penolakan pengiriman. Selain itu, hambatan transportasi menyebabkan keterlambatan distribusi dan ketidakseimbangan persediaan. Meskipun menghadapi kendala, rantai pasok biomassa mampu menciptakan ekosistem ekonomi sirkular yang memberi manfaat bagi masyarakat. Penelitian ini menawarkan strategi adaptive agility melalui pembagian risiko persediaan yang adil, standardisasi pemeriksaan mutu pemasok, penyediaan buffer time logistik, serta transparansi kebutuhan kuota jangka panjang. Strategi tersebut diharapkan meningkatkan efisiensi bisnis sekaligus mendukung pencapaian target net zero emissions.
Co-Authors Ade Jakaria Anas Hidayat, Anas Andriyastuti Suratman, Andriyastuti Anjar Priyono, Anjar Arief Darmawan Azizah, Rusina Aulia Azka Ainnur Rizki Bea Headystya Wildan Taufiq Berliandika, Beata Dekar Urumsah Faiz, Rayhan Fakhrian, M Bintang Hafidz Ummay Muhammad Johan, Ahmad Lak Lak Nazhat El Hasanah Libaihaqy Maulidka, Roes Aldi Asaddiari Mochamad Fauzan Muhamad Aripin Amri Muhamad Hanafii Afnan Muhammad Aji Farhan Naja Muhammad Hasan Ar Rizqi Nadia, Humaira Kiyani Nurcholis Kurniawan Nurmauliana, Ninggita Piper, Ivan Pratama, Wiraditya Gusti Purnama, Muzzamil Putra Rachman, Muhammad Fajrul Reni Yendrawati Rosita Rosita Setyahadi, Ramadhani Naufal Sudrajat, Yusuf Tezza Adriansyah Anwar Tsani, Achmad Faza Wulan Dari Yusuf Ahmad Sudrajat Yusvita Amalia