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ANALISIS KUALITAS PELAYANAN PUBLIK DALAM PERSPEKTIF DIGITAL GOVERNANCE (STUDI KASUS DI DESA KEPULUNGAN KECAMATAN GEMPOL) Khoiriyah, Amanatul; Aminullah, Aminullah
Jurnal Kepemimpinan dan Pengurusan Sekolah Vol. 10 No. 2 (2025): June (Regular Issue)
Publisher : STKIP Pesisir Selatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34125/jkps.v10i2.605

Abstract

The Pasuruan Regency Government created a program for Direct Electronic Population Administration Services (e-Pak Ladi Kiosk). The e-Pak Ladi Kiosk was established based on Pasuruan Regent Regulation Number 11 of 2021 concerning Population Administration and Civil Registration Services. The e-Pak Ladi Kiosk is an innovation in population administration services designed to facilitate the community in accessing various services, such as the creation of Family Cards (KK), Identity Cards (KTP), Child Identity Cards (KIA), birth certificates, and death certificates that are technology-based. However, in practice, it is still not optimal. This research aims to analyze the quality of services of the e-Pak Ladi program. The research method used in this study is qualitative and descriptive. The results of this study indicate a low understanding among the community, particularly among the elderly, regarding the digital service system, which leads to a gap in information access and service utilization. Misunderstandings about the concept of 'digital' as an all-in-one fast service also trigger disappointment when technical disruptions occur, such as slow servers or routine app updates almost every month. Socialization strategies through community forums and approaches to students have been implemented, but have not yet reached all layers of society.
EFEKTIVITAS IMPLEMENTASI PENANGANAN LAPORAN MALADMINISTRASI DI OMBUDSMAN RI PERWAKILAN JAWA TIMUR Firdaus, Muhammad Rizqy; Aminullah, Aminullah
Jurnal Kepemimpinan dan Pengurusan Sekolah Vol. 10 No. 2 (2025): June (Regular Issue)
Publisher : STKIP Pesisir Selatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34125/jkps.v10i2.609

Abstract

Maladministration in public service delivery remains a critical issue in establishing a responsive and accountable bureaucracy. The Indonesian Ombudsman serves as an oversight institution tasked with addressing public complaints related to suspected administrative misconduct. This study adopts a descriptive qualitative approach, utilizing data collection techniques such as observation, interviews, and documentation. The research was conducted at the East Java Regional Office of the Indonesian Ombudsman. Field findings indicate that the effectiveness of maladministration complaint handling still encounters several challenges, including limited resources, low public participation, and suboptimal coordination among related institutions. The study applies the implementation framework proposed by Sanford and Moulton, which emphasizes three key indicators: the context of change, core program design, and technical-adaptive challenges. The analysis reveals that although the implementation of complaint handling has shown progress, its overall effectiveness has yet to reach its full potential. This research aims to analyze the effectiveness of maladministration complaint handling and to identify the barriers encountered during its implementation at the East Java Office of the Indonesian Ombudsman.
DINAMIKA PERUBAHAN KEBIJAKAN DALAM PERUBAHAN APBDES NO. 5 TAHUN 2024 (STUDI DIDESA COWEK KECAMATAN PURWODADI KABUPATEN PASURUAN) Sefiya, Helmi; Aminullah, Aminullah
Jurnal Kepemimpinan dan Pengurusan Sekolah Vol. 10 No. 2 (2025): June (Regular Issue)
Publisher : STKIP Pesisir Selatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34125/jkps.v10i2.623

Abstract

This study analyzes the dynamics of the formulation of changes to the Village Revenue and Expenditure Budget (APBDes) Number 5 of 2024 in Cowek Village, Purwodadi, Pasuruan. The background is the importance of quality village governance, especially with the existence of village funds from Law Number 6 of 2014. APBDes must be managed in a transparent, accountable, and participatory manner, as well as in an orderly manner. Changes to the APBDes are influenced by responses to local needs, government policies, regulations, and economic conditions. The purpose of this study is to understand the process and identify supporting and inhibiting factors for changes to the APBDes. Using qualitative descriptive methods, this study analyzes the influencing factors, implementation challenges, development impacts, the process of preparation and ratification, and transparency and accountability. Data were obtained through interviews and direct observations with village officials and the BPD, supported by secondary data. The results of the study show that changes to the 2024 APBDes are driven by adjustments to fund allocations according to community needs and new policies, as well as responses to evaluations. The process is transparent and participatory through village deliberations. The 2024 allocation priorities focus on physical development (piping, roads, paving, bridges), waste management, and livestock food security.
Dynamics of Banyumili Tourism Management Policy from the Principal-Agent Perspective Aminullah
Best Journal of Administration and Management Vol 3 No 4 (2025): Best Journal of Administration and Management
Publisher : International Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56403/bejam.v3i4.281

Abstract

This research aims to analyze the dynamics of the relationship between village government (principal) and the Tourism Awareness Group (Pokdarwis) as agents in managing the Banyumili Tourism Village, Kolursari, Bangil, Pasuruan. Using a qualitative case study approach, data were collected through in-depth interviews, participatory observation, document analysis, and focus group discussions. The results of the study indicate the presence of information asymmetry and potential moral hazard in the principal-agent relationship, caused by the lack of formal contracts and effective incentive mechanisms. Additionally, community participation and collaboration among stakeholders remain limited, hindering sustainable tourism management. The implications of these findings emphasize the importance of drafting clear contracts, strengthening the capacity of Pokdarwis, and enhancing community participation and multi-stakeholder collaboration. The limitation of this study lies in its focus on a single case study, so the results may not be generalizable to other contexts.
Pentahelix Model to Create Shared Value in Empowering the People of Winong Village, Gempol District, Pasuruan Regency Aminullah, Aminullah; Wusko, Any Urwatul
Global Review of Tourism and Social Sciences Vol. 1 No. 2 (2025): Global Review of Tourism and Social Sciences
Publisher : Yayasan Ghalih Pelopor Pendidikan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53893/grtss.v1i2.348

Abstract

This study addresses the gap in understanding how such policies influence local economies, specifically in Winong Village. The research introduces a novel application of the pentahelix model, focusing on private actors' role in fostering "Creating Shared Value" (CSV), an evolution of Corporate Social Responsibility (CSR). Unlike traditional CSR initiatives, CSV emphasizes collaborative value creation that benefits both businesses and communities. This qualitative descriptive research aims to explore and develop collaboration among pentahelix actors—government, private sector, academia, media, and society—who play pivotal roles in economic development. Through in-depth analysis of social realities, the study identifies the unique characteristics and potential of the pentahelix model in enhancing community economic empowerment. Field findings reveal that the pentahelix model, integrated with the CSV approach, effectively supports sustainable economic growth in Winong Village. These results highlight the importance of fostering public-private partnerships and innovative strategies for post-pandemic economic recovery, offering valuable insights for broader applications in similar contexts.
Toward Transparent Village Tourism Governance: Insights from Banyumili’s Principal-Agent Dilemma Aminullah, Aminullah
Global Review of Tourism and Social Sciences Vol. 1 No. 3 (2025): Global Review of Tourism and Social Sciences
Publisher : Yayasan Ghalih Pelopor Pendidikan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53893/grtss.v1i3.411

Abstract

This study explores governance dynamics within Banyumili Tourism Village in Pasuruan Regency, Indonesia, through the lens ofprincipal-agent theory. Using a qualitative case study design, data were collected from 31 stakeholders including 22 Pokdarwis managers, 3 local government officials, 3 private sector actors, and 3 academics through in-depth interviews, field observations, and a Focus Group Discussion (FGD). Thematic analysis using Atlas.ti revealed five central themes: unequal partnership structures, information asymmetry, moral hazard, adverse selection, and weak collaborative mechanisms. The findings highlight howPokdarwis’ dominant position in information control led to deviations from agreed tourism plans, exclusion of key stakeholders, and challenges in ensuring transparency and accountability. The study contributes to tourism governance literature by emphasizing the need for contract clarity, participatory oversight, and stronger checks to align community-based tourism with inclusive and sustainable development goals. Future research should examine comparative models of tourism partnership governance insimilar rural contexts.
Germany’s Leadership Role in the European Union: An Analysis Through Theoretical Perspectives and Contemporary Political and Economic Challenges Abuzar Khpalwak Zazai; Aminullah Mohammadi; Ismail Roshangar
Journal of International Islamic Law, Human Right and Public Policy Vol. 3 No. 3 (2025): September
Publisher : PT. Radja Intercontinental Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59733/jishup.v3i3.146

Abstract

This research paper examines Germany’s leadership role within the European Union, drawing on European Leadership Theory alongside complementary perspectives from Neoliberalism and Neorealism. As the EU’s largest economy and a founding member, Germany occupies a pivotal position requiring the balancing of national priorities with broader European integration goals. The study aims to analyze how Germany’s leadership shapes and responds to the evolving political and economic challenges facing the Union. Employing a systematic literature review, the research analyzes secondary data collected from reputable academic databases such as JSTOR, Scopus, Web of Science, and official EU documentation portals, covering publications from 1990 to 2024. Using qualitative content analysis, the study explores Germany’s role through three theoretical lenses: the promotion of institutional cooperation and economic interdependence (Neoliberalism); power dynamics and strategic positioning within a competitive international system (Neorealism); and culturally sensitive, participative leadership that reflects European values of inclusivity and cohesion (European Leadership Theory). The findings reveal Germany’s leadership as multidimensional and adaptive, effectively combining soft and hard power to navigate contemporary challenges such as the Eurozone crisis, rising populism, Euroscepticism, and energy security issues intensified by the Ukraine conflict. Germany’s strategic engagement with EU mechanisms, including the European Stability Mechanism, underscores its commitment to stability and integration. In conclusion, the paper argues that Germany’s ability to integrate these theoretical frameworks into a cohesive leadership model is vital for sustaining EU unity, promoting deeper integration, and securing the long-term resilience of the European project.
AI Literacy, Digital Self-Efficacy, and Learning Resilience as Predictors of Academic Success Across Urban and Rural Students Dewi, Erni Ratna; Alam, Andi Aminullah
Journal of Educational Science and Technology (EST) Volume 11 Number 2 August 2025
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/est.v11i2.75877

Abstract

The COVID-19 pandemic accelerated the adoption of AI-driven learning technologies in Indonesia, yet digital disparities particularly between urban and rural students persist. While prior studies have explored AI literacy, self-efficacy, or resilience separately, little is known about how these psychological and digital competencies interact to support academic success across diverse socio-geographic settings in Indonesia. This study investigates how AI literacy and digital self-efficacy influence academic performance, with learning resilience as a mediator and school location as a moderator. A quantitative, cross-sectional survey was conducted with 452 university students selected through convenience sampling. Data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) and Multi-Group Analysis (MGA). Results show that AI literacy (β = 0.33, p < 0.05) and digital self-efficacy (β = 0.41, p < 0.01) significantly enhance learning resilience, which in turn predicts academic performance (β = 0.35, p < 0.01). Mediation was confirmed via bootstrapping, indicating that learning resilience fully mediates the effect of both predictors on GPA. MGA results show that these effects are significantly stronger among urban students. The findings highlight the need to strengthen psychological and digital capacities, especially in rural settings. By linking student adaptability to academic success, this study directly supports the Merdeka Belajar policy’s emphasis on differentiated, technology-supported learning and reinforces the urgency of targeted interventions for equitable education in the AI era.