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Analisis Kualitas Pelayanan Publik di Kantor Camat Ladongi Kabupaten Kolaka . Jamal
e-JKPP Vol 1, No 1 (2015): April
Publisher : Universitas Bandar Lampung (UBL)

Problem of this research that is : ( 1) What will be public service quality in Office of Subdistrict of Ladongi of Regency Kolaka? (2) Factors of what pursuing public service quality in Office of Subdistrict of Ladongi of Regency Kolaka? Pursuant to background of problem and research target, hence this research approach use the research type qualitative with the descriptive analysis method. All data obtained is direct the than informan in field by using data interview conducted by through informal interview and structure do not by utilizing guidance interview as hold and observation.Pursuant to research result, that service in Office of Subdistrict of Ladongi of Regency Kolaka, have been executed properly, but its result not yet optimal, this matter is menunjukan that officer attitude not yet full improve the service quality in Office of Subdistrict of Ladongi of Regency Kolaka, according to service dimension that is : (1) Human Resource Ability, relative the lack of ability, resulting less be its his optimal is officer in running public service (2) column Freshment in course of service, in Office of Subdistrict of Ladongi of Regency Kolaka, relative facility less so that society managing letter in Office of Subdistrict Ladongi feel less be balmy, (3) service Quality of Office of Subdistrict of Ladongi of Regency kolaka, not yet been conducted maximally by entangling all aparat, but only entangle the certain people, so that this matter make [do] not all aparat own the initiative to submit the suggestion and or idea as input in course of service in order to make-up of service quality.

PELAKSANAAN KERJA PELAYANAN WORK FROM HOME DAN IMPLIKASINYA TERHADAP PENILAIAN PRODUKTIVITAS KERJA PEGAWAI PADA DINAS PENANAMAN MODAL DAN PELAYANAN TERPADU SATU PINTU KOTA KENDARI Reski Melyana Melamba; Jamal Bake; Erni Qomariyah
Journal Publicuho Vol 4, No 4 (2021): November - January
Publisher : Universitas Halu Oleo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35817/jpu.v4i4.23587

The implementation of work from home certainly has a positive and negative impact on employee work productivity, this paper provides a description of whether or not the work system needs to be continued after the pandemic ends or an evaluation is required considering the emergence of a deadly new type of covid 19 virus variant, it is very possible for government organizations to carry out WFH, this study aims to describe the implementation of work from home and explain its implications,The dimensions of feasibility, availability, speed of response, physical environment, data security, office equipment, and technical support have not been effective, whereas work supervision has been running quite effectively, if there are several employees who experience a decrease in work productivity while working from home, this is based on an assessment of the ability to carry out tasks, work enthusiasm, and motivation to develop oneself, as w workplace. compatible, domestic disturbances in households, the absence of standard operating procedures that touch on technical issues, operating hours restrictions, a lack of conducive communication between superiors and subordinates, and a growing mindset that work from home is perceived as only an appeal/temporary recommendation During an emergency,it is not a binding regulation

OPTIMALISASI PENGAWASAN INSPEKTORAT DAERAH DALAM PELAKSANAAN ANGGARAN DI MASA PANDEMIK COVID-19 DI SULAWESI TENGGARA La Ode Ampera; Eka Suaib; Jamal Jamal
Journal Publicuho Vol 4, No 4 (2021): November - January
Publisher : Universitas Halu Oleo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35817/jpu.v4i4.23251

This study aims to find out the form of optimizing the supervision of the Southeast Sulawesi regional inspectorate on budget implementation during the Covid-19 pandemic and to find out the results of the Southeast Sulawesi Regional Inspectorate's supervision of budget implementation during the Covid-19 pandemic. The method used in this study used a qualitative descriptive method. The results of this study indicate that the optimization of the supervision of the Southeast Sulawesi Province Inspectorate on the implementation of the use of the Covid-19 budget, shows that the Inspectorate's supervision on the management of the Covid-19 budget is going quite well. This can be seen from the development of the results of the supervision carried out during the evaluation period until the follow-up, there was an increase in findings from 3 recommendations to 10 administrative compliances. The results of the Supervision of Refocussing and Reallocating the Regional Budget to the Southeast Sulawesi Provincial Government showed that at the evaluation stage carried out by the Inspectorate, there were still many administrative and material negligence carried out by the Southeast Sulawesi government. The results of the Supervision of the Implementation and Designation of Handling in the Health Sector, Social Sector, and the Handling Economic Impact Sector from the Aspects of Timeliness, Quantity, and Quality, still found negligence in the implementation, this resulted in several recommendations that needed to be followed up immediately.AbstrakPenelitian ini bertujuan untuk mengetahui bentuk optimalisasi pengawasan inspektorat daerah Sulawesi Tenggara terhadap pelaksanaan anggaran dimasa Pendemik Covid-19 dan untuk mengetahui hasil pengawasan Inspektorat Daerah Sulawesi Tenggara terhadap pelaksanaan anggaran dimasa Pendemik Covid -19. Metode yang digunakan dalam penelitian ini menggunakan metode deskriptif kualitatif. Hasil penelitian ini menunjukan bahwa Optimalisasi pengawasan Inpektorat Provinsi Sulawesi Tenggara terhadap pelaksanaan penggunaan anggaran Covid-19, menunjukan bahwa pengawasan Inspektorat pada pengelolaan anggaran Covid-19 berjalan cukup baik. Hal ini, terlihatan dari pengembangan hasil pengawasan yang dilakukan pada masa evaluasi sampai pada tindak lanjut terjadi penambahan temuan dari 3 rekemndasi menjadi 10 kelalayan admnistrasi. Hasil Pengawasan Refocussing dan Realokasi APBD pada Pemerintah Provinsi Sultra menunjukan bahwa pada tahapan evaluasi yang dilakukan Inspektorat masih banyak menemukan kelalaian secara administrasi dan materil yang dilakukan oleh pemerintah Sulawesi Tenggara. Hasil Pengawasan terhadap Pelaksanaan dan Peruntukan Penanganan Bidang Kesehatan, Bidang Sosial, dan Bidang Penanganan Dampak Ekonomi dari Aspek Ketepatan Waktu, Jumlah, dan Kualitas, masih ditemukan kelalaian dalam pelaksanaannya hal ini mengakibatkan beberapa rekomendasi yang perlu segera ditindak lanjuti.

IMPLEMENTASI KEBIJAKAN PEMANFAATAN SUMBER DAYA KEHUTANAN DI KABUPATEN KONAWE SELATAN Sri Muliati; Jamal Bake; Adrian Tawai
Journal Publicuho Vol 1, No 3 (2018): August - October
Publisher : Universitas Halu Oleo

The purpose of this study is to analyze the implementation of forestry resource utilization policies, and the factors that influence the successful implementation of forestry resource utilization policies in Konawe Selatan District. This study uses a qualitative research approach to investigate and analyze three pillars of the implementation process, namely the elaboration of policies, organizing the implementing apparatus, and budgeting and spending; and the influence of resource factors, implementing organization characteristics, implementing attitudes, and the conditions of the target group, on the implementation process. Primary and secondary data were collected by interview, observation, and document study methods, then analyzed by interactive analysis procedures which included data reduction, data presentation, and conclusions/verification.The results of the study indicate that the implementation of the policy on the utilization of forestry resources which includes the elaboration of policies, the organizing of the implementing apparatus, and the preparation of budgets and expenditures, has not run effectively. In these three processes there are still gaps so that the achievement of policy objectives seen from the perspective of household welfare, the policy objectives have not been achieved well. The gap in the implementation of forestry resource utilization policies occurs because of the influence of budgetary resource factors that are lower than needed, implementing organizations that do not yet have adequate service standards and human resource competencies, implementation who do not understand the basic tasks and functions of the organization, and target groups who are still depressed by poverty and low education.

POLA DAN ESENSI KORDINASI DALAM PELAYANAN eKTP DI KOTA KENDARI Jamal Bake; La Ode Mustafa; Zulfiah Larisu; Akbar Wahbi
Journal Publicuho Vol 5, No 1 (2022): February - April
Publisher : Universitas Halu Oleo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35817/jpu.v5i1.27250

The research question is how to implement coordination in the electronic Resident Card or eKTP service in Kendari City.The study used a qualitative approach, collecting data by interviewing selected informants, studying documents from relevant agencies and other sources, and analyzed descriptively according to the Miles and Huberman interaction model. In conclusion, the implementation of coordination in eKTP services internally involves all elements and parts of the Kendari City Population and Civil Registration Service organization, vertically involving leaders and subordinates and horizontally involving various fields within the organization, between sections with other sections, as well as coordination among fellow employees. staff individually in each section. Externally, vertical coordination involves the Department of Population and Civil Registration with the Director General of Population of the Ministry of Home Affairs, the Provincial Office of Population and Civil Registration, horizontally involving the Central Bureau of Regency Statistics and Bappeda City of Kendari as planners and program makers related to eKTP services, population administration and civil registration, and The diagonal involves the sub-district government, village and sub-district governments in the Kendari City government area.

Identifikasi Peluang Bisnis Usaha Kecil Pada Wilayah Sekitar Industri Kelapa Sawit PT. Damai Jaya Lestari di Kecamatan Polinggona Kabupaten Kolaka Sulawesi Tenggara efa syahra; jamal bake; akhyar abdullah
Business UHO: Jurnal Administrasi Bisnis Vol 4, No 2 (2019): Business UHO: Jurnal Administrasi Bisnis
Publisher : Universitas Halu Oleo

This study aims to find out the Opportunities for Small Business in the Palm Oil Industry Development Area of PT. Damai Jaya Lestari in Polinggona District, Kolaka Regency, Southeast Sulawesi. The research informants consisted of company elements, community elements and local observers in Polinggona District. Data collection uses: interviews, observation and documentation. Data analysis uses analysis of data reduction, data presentation and verification.The results of this study indicate that: Identified business opportunities in Polinggona Sub-District there are 9 micro businesses, namely credit business, electricity tokens, workshops, photocopies, basic food stores, pest / fertilizer poisons, clothing sellers, brown sugar making, food stalls, tempeh factories and tofu. With the implementation of these opportunities, people can think creatively or take advantage of these opportunities optimally by knowing several opportunities sources such as self-awareness, the surrounding environment, changes that occur, consumers, other people's ideas, and information obtained, so that it can be said small businesses that have an impact on the industry in the Polinggona Subdistrict, Kolaka District.ABSTRAK Penelitian ini bertujuan untuk mengetahui Peluang Bisnis Usaha Kecil Pada Wilayah Pengembangan Industri Kelapa Sawit PT. Damai Jaya Lestari Di Kecamatan Polinggona Kabupaten Kolaka Sulawesi Tenggara. Informan penelitian terdiri dari unsur perusahaan, unsur masyarakat dan tokoh pengamat setempat di Kecamatan Polinggona. Pengumpulan data menggunakan: wawancara, observasi dan dokumentasi. Analisis data menggunakan analisis reduksi data, penyajian data dan verifikasi. Hasil penelitian ini menunjukkan bahwa : Teridentifikasi peluang usaha di Kecamatan Polinggona ada 9 usaha mikro yaitu bisnis pulsa, token listrik, bengkel, fotocopy, toko sembako, racun hama/pupuk, penjual pakaian, pembuatan gula merah, warung makan, pabrik tempe dan tahu. Dengan terlaksananya sebuah peluang tersebut masyarakat dapat berfikir secara kreatif atau memanfaatkan peluang tersebut secara optimal dengan mengetahui beberapa sumber peluang berupa kesadaran diri sendiri, lingkungan sekitar, perubahan yang terjadi, konsumen, gagasan orang lain, dan informasi yang di peroleh, sehingga dapat dikatakan bahwa adanya usaha kecil yang berdampak pada bedirinya industri pada wilayah Kecamatan Polinggona Kabupaten Kolaka.

ANALISIS KEPUASAN KERJA DAN LOYALITAS KARYAWAN DIVISI LAUNDRY PADA CV. PUTRA SENAYAN GROUP KENDARI ni nyoman tri astuti; jamal bake; la ode muh. elwan
Business UHO: Jurnal Administrasi Bisnis Vol 5, No 1 (2020): Business UHO: Jurnal Administrasi Bisnis
Publisher : Universitas Halu Oleo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52423/bujab.v5i1.12373

Penelitian ini dilakukan dengan tujuan untuk menganalisis kepuasan kerja karyawan divisi laundry pada CV. Putra Senayan Group Kendari, dan untuk menganalisis loyalitas karyawan divisi laundry Pada CV. Putra Senayan Group Kendari.Jumlah informan dalam penelitian ini adalah pimpinan CV. Putra Senayan Group, karyawan pada Green Line Laundry (3 orang), karyawan pada Line Up Laundry (3 orang), karyawan pada Fresh Line Laundry (3 orang).Metode yang dipakai dalam penelitin ini adalah kualitatif. Pengumpulan data dilakukan dengan menggunakan Wawancara, observasi, dan dokumentasi. Hasil penelitian menunjukkan bahwa Kepuasan kerja karyawan pada CV.Putra Senayan Group Kendari cukup tinggi hal ini dapat dilihat dari cara kerja karyawan dalam menyelesaikan tugas yang dibebankan kepada mereka dapat diselesaikan dengan tepat waktu. Adapun mengenai faktor-faktor loyalitas karyawan yang mempengaruhi kepuasan kerja karyawan pada divisi laundry pada CV. Putra Senayan Group Kendari yaitu pertama faktor kepribadian yang mengenai kenyamanan ruang kerja yang masih belum cukup nyaman dan tentang keakraban hubungan antar rekan kerja terjalin dengan cukup baik, kedua faktor rasional yang mengenai kecukupan gaji yang di terima kinerja yang di terima karyawan sudah cukup memuaskan, ketiga faktor emosional yang menegenaipekerjaan yang menantangdi lingkungan kerja yang mendukung, dimana para karyawan saling mendukung antara karyawan.Kata kunci : Kepuasan Kerja, Loyalitas Karyawan

STRATEGI PENINGKATAN PENDAPATAN RETRIBUSI DAERAH DI KOTA KENDARI Jamal Bake; Muh. Yusuf; Akbar Wahbi
Journal Publicuho Vol. 5 No. 4 (2022): November - January - Journal Publicuho
Publisher : Halu Oleo University

One source of local revenue that has the potential to be developed to support regional fiscal capacity is revenue from regional levies. The purpose of this writing is to find out the strategy for increasing regional retribution revenue in Kendari City, Southeast Sulawesi Province. The results of the study found that the intensification strategy through improving the quality of public services and reforming the collection system, improving the quality of management staff, using technology, and increasing supervision, as well as the extensification strategy through updating rules, creating new regulations and establishing new sources of fees as well as increasing citizen awareness in Paying user fees is a strategy of the Kendari City government in an effort to increase local revenue.

Analisis Efektivitas Kerja Pemungutan Pajak Daerah Berbasis Daring pada Badan Pendapatan Daerah Kabupaten Kolaka Nur Alam Syah; Jamal Jamal; Jopang Jopang
PAMARENDA : Public Administration and Government Journal Vol 1, No 1 (2021): Edisi Juli
Publisher : Program Studi Ilmu Pemerintahan, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Halu O

Penelitian ini bertujuan untuk mengetahui dan menganalisis efektivitas kerja pemungutan pajak daerah berbasis daring dalam meningkatkan pendapatan asli daerah pada Badan Pendapatan Daerah Kabupaten Kolaka dan Untuk mengetahui dan menganalisis faktor-faktor yang mempengaruhi efektivitas kerja pemungutan pajak daerah berbasis daring dalam meningkatkan pendapatan asli daerah pada Badan Pendapatan Daerah Kabupaten Kolaka. Penelitian ini menggunakan pendekatan kualitatif dengan informan yang dipilih secara purposive sampling yang berjumlah sebanyak 10 orang. Hasil penelitian ini menunjukkan bahwa pemungutan pajak daerah berbasis daring dalam meningkatkan pendapatan asli daerah pada Badan Pendapatan Daerah Kabupaten Kolaka dapat dikatakan efektif yang dilihat dari pencapaian tujuan, integrasi dan adaptasi sehingga jumlah realisasi pendapatan asli daerah dari sektor pajak restoran, pajak hiburan dan pajak hotel mampu melampaui target yang telah ditetapkan. Adapun faktor pendukung terhadap efektivitas kerja pemungutan pajak daerah berbasis daring dalam meningkatkan pendapatan asli daerah pada Badan Pendapatan Daerah Kabupaten Kolaka terdiri dari waktu, tugas, produktivitas, motivasi dan evaluasi kerja. Sedangkan faktor penghambat terhadap efektivitas kerja pemungutan pajak daerah berbasis daring dalam meningkatkan pendapatan asli daerah pada Badan Pendapatan Daerah Kabupaten Kolaka terdiri dari Pengawasan, lingkungan kerja, perlengkapan dan fasilitas. Kata kunci : Efektivitas, Pemungutan, Pajak, Daring

PEMBAGIAN TUGAS, IKLIM KERJA, TAMBAHAN PENGHASILAN PEGAWAI DAN PENGARUHNYA TERHADAP KINERJA PEGAWAI: (Kasus Pada Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu Provinsi Sulawesi Tenggara) Akbar Wahbi; Jamal Bake; Malik; Syamsul Alam
Journal Publicuho Vol. 6 No. 1 (2023): February - April - Journal Publicuho
Publisher : Halu Oleo University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35817/publicuho.v6i1.137

The purpose of this study was to find out and analyze the effect of division of tasks, work climate and additional employee income on employee performance. The research uses a quantitative approach, involving 37 respondents taken randomly from 58 employees who make up the study population. The questionnaire uses a Likert scale, (1-5), data analysis uses a multiple regression model with SPSS version 26.0 facilities and hypothesis testing uses an alpha of 0.05. Research results 1) The division of tasks, work climate and provision of TPP have a significant effect on employee performance. The three variables show a significant positive effect on employee performance, meaning that the better the division of tasks, the conducive work climate and the fair provision of TPP, the higher the employee performance; 2) The results of the partial test also prove that the division of tasks has a significant effect on employee performance, the effect is positive and significant, meaning that a proportional division of tasks increases employee performance; 3) Work climate has a significant and positive effect on employee performance, meaning that the more conducive the work climate is, the higher the employee performance in carrying out their duties; 4) Provision of TPP has a significant and positive effect on employee performance, meaning that the fairer the TPP is, the employee's performance will also increase.

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