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Suriyani BB
Universitas Halu Oleo
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Environmental Science Languange, Linguistic, Communication & Media Social Sciences

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ANALISIS PENGELOLAAN DANA DESA DALAM PELAKSANAAN PEMBANGUNAN TAHUN ANGGARAN 2020 (STUDI PADA DESA WAMBOULE KABUPATEN BUTON UTARA) Suriyani BB; Liwaul Liwaul; Gita Listafila
Journal Publicuho Vol 5, No 1 (2022): February - April
Publisher : Universitas Halu Oleo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35817/jpu.v5i1.23791

Abstract

This study aims to describe the management of village funds in the village of Wamboule, North Buton Regency and to describe the implementation of the development of the village of Wamboule, North Buton Regency. The data analysis method used in this research is descriptive qualitative. This study uses data sourced from primary and secondary data. The results of this study state that the management of village funds in Wamboule village, North Buton Regency can be said to be good based on three indicators, namely planning, implementation and accountability in accordance with the mandate of Government Regulation of the Republic of Indonesia Number 8 of 2016 concerning the second Amendment to Government Regulation of the Republic of Indonesia Number 60 of 2014 concerning Village Funds sourced from the State Budget and Expenditure Revenue. The implementation of the development of the Wamboule village, North Buton Regency in 2020 is going well based on the aspect of development and the use of the budget in accordance with the plan. In the implementation of development, the Wamboule village government always involves the community in both physical and non-physical development.
OPTIMALISASI PELAYANAN PUBLIK SECARA ONLINE PADA KANTOR WILAYAH KEMENTERIAN HUKUM DAN HAM PROVINSI SULAWESI TENGGARA Suriyani BB; Suci Amalya Widiastuti
Journal Publicuho Vol 4, No 4 (2021): November - January
Publisher : Universitas Halu Oleo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35817/jpu.v4i4.23234

Abstract

This study aims to determine and describe optimizing public services online at the regional office of the Ministry of the Law and Human Rights in Southeast Sulawesi, this study uses descriptive qualitative methods to 5 informants determined by snowball sampling technique, data analysis techniques consist of data collection, data reduction, presentation data, drawing conclusions/verification, the data obtained were analyzed qualitatively and described in descriptive form. The results of this study indicate that public services carried out online at the regional office of the Ministry of Law and Human Rights in Southeast Sulawesi are very good, this can be seen from the implementation of services with standard operating procedures that apply during the pandemic and the handling that is in accordance with what has been determined at the regional office of the Ministry of Law and Human Rights by upholding the values of professionalism, accountability, synergy, transparency, and innovation. Based on the research, one form of research on optimizing public services is the existence of a digital-based service system that makes it easier for the public to receive services, supporting facilities, and infrastructure, as well as services provided quickly and responsively at the region of the Ministry of Law and Human Rights in Southeast Sulawesi.
DIGITALISASI LAYANAN SAMSAT: Peningkatan Kepatuhan Pajak Kendaraan Bermotor Melalui e-Samsat di Kabupaten Muna Suriyani BB; La Ode Agus Said; Astriana Syaqira
Journal Publicuho Vol. 7 No. 4 (2024): November - January - Journal Publicuho
Publisher : Halu Oleo University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35817/publicuho.v7i4.573

Abstract

The purpose of this study is to determine the DIGITALIZATION OF SAMSAT SERVICES: Increasing Motor Vehicle Tax Compliance Through e-Samsat in Muna Regency. This research method is qualitative research with a descriptive approach. The research informants consisted of 9 people. Data collection techniques through interviews, direct observation, and documentation. Qualitative descriptive research is research that aims to describe events or phenomena that occur in the field and present data systematically, factually, and accurately regarding the facts or phenomena that occur in the field. The results of the analysis of the implementation of the e-SAMSAT system in Muna Regency first have not been fully implemented properly such as the content dimension, in addition, the dimensions of timeliness and ease of use are effective. However, this system has not had a major influence on taxpayer compliance. There are still obstacles in the implementation of the e-SAMSAT system in paying taxes, including Cultural or historical reasons, Lack of information or counselling by the Government to taxpayers and Individual Atmosphere. Gradual and comprehensive socialization is needed from related officials, namely the Muna Regency SAMSAT Public Relations Team in public places by opening stands to introduce the existence of the e-SAMSAT system service so that taxpayers can be aware of their obligations.
PELAKSANAAN TERTIB ADMINISTRASI DALAM MENINGKATKAN KUALITAS PELAYANAN PUBLIK PADA KANTOR LURAH NAMBO KECAMATAN NAMBO KOTA KENDARI Suriyani BB; La Ode Muhammad Elwan; Iwan P; Usman
Journal Publicuho Vol. 8 No. 3 (2025): August - October - Journal Publicuho
Publisher : Halu Oleo University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35817/publicuho.v8i3.903

Abstract

This study aims to analyse the implementation of administrative order in improving public service quality at the Nambo Village Office, Nambo District, Kendari City. This research uses a descriptive qualitative approach, with data collection techniques through observation, interviews, and documentation. The study's results show that, although the Nambo Village Office has made efforts to implement administrative orders through a structured system, staff training, and the use of technology in data management, several challenges still affect public service quality. These challenges include complex procedures, long processing times, limited human resources, and a lack of transparency in budget management. On the other hand, the quality of public service at the Nambo Village Office is generally good, with adequate facilities, reliable service, and a commitment from the office to provide fast, efficient, and transparent services. However, there are issues with inconsistent staff responsiveness, limited facilities, and technical challenges that affect the public's comfort. Therefore, this study recommends improvements in efficiency, transparency, and the enhancement of professionalism and responsiveness of staff to improve the quality of public service at the Nambo Village Office.
Co-Authors Astriana Syaqira Azwar Azwar Gita Listafila Iwan P La Ode Agus Said, La Ode Agus La Ode Muhammad Elwan Liwaul Liwaul Muh Yusuf Suci Amalya Widiastuti Usman