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All Journal Journal of Tropical Life Science : International Journal of Theoretical, Experimental, and Applied Life Sciences Indonesian Journal of Tropical and Infectious Disease MES: Journal of Mathematics Education and Science Jurnal Layanan Masyarakat (Journal of Public Service) JURNAL CURERE Journal of Community Service Journal of Education Technology and Inovation
Ratna Wahyuni
eprosy Study Group, Institute of Tropical Disease, Airlangga University, Surabaya, Indonesia
Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Mathematics Medicine & Pharmacology Public Health Social Sciences Other

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Journal : JURNAL CURERE

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PENERAPAN METODE POLINOM NEWTON GREGORY MAJU DAN POLINOM NEWTON GREGORY MUNDUR DENGAN METODE HAMILTON-PERRY DALAM MEMPREDIKSI JUMLAH PENDUDUK SUMATERA UTARA. Ratna Wahyuni; Indah Simamora
JURNAL CURERE Vol 3, No 2 (2019): VOL 3 NO 2 TAHUN 2019
Publisher : Universitas Quality

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36764/jc.v3i2.248

Abstract

Population data needs are absolute things that must be met by BPS, but the most complete source of population data comes from population census results. Meanwhile, the implementation of the population census is only once every 10 years because it requires cost, time, and energy. Population prediction in the following year in each census period needs to be done to determine the difference in population growth in that year. Therefore, researchers are interested in studying the "Application of the Advanced Newton Gregory Polynomic Method and the Newton Gregory Backward Polynomic with the Hamilto-Perry Method in Predicting the Population of North Sumatra." this case the researcher will analyze between the three census periods. The purpose of this study is to obtain effective results from the three methods so that it can be used as an alternative application for the Central Statistics Agency (BPS) of North Sumatra province to predict the population in the year between the census. For Hamilton-perry, the application of the method is easy to do because the calculation process is uncomplicated and the data used as prediction material is very minimal, but the predicted value produces a non-rounded value so it needs to be rounded but when the value has been rounded there is a difference between the value not rounded to the rounded value aggressively. Therefore we need an adjustment to the value of rounding results based on the value not rounded. Then based on an aggregate trial of population prediction using the Hamilton-Perry method it produces a value that is higher than the actual value. For the advanced newton gregory polynomic method and the backward newton gregory polynomic each obtained total relative error isΣ????????=0,31412327 and Σ????????=0,3522818. From the two relative errors it is known that the total error for the advanced Newtonton polynomial method is smaller than the total error for the backward Newtonian polynomial method. Thus the Newton Newton method of advanced polynomial has better accuracy
IMPLEMENTASI METODE FUZZY SERVQUAL DAN QUALITY FUNCTION DEPLOYPMENT TERHADAP KUALITAS LAYANAN BPJS KESEHATAN RSUP H. ADAM MALIK Indah Simamora; Ratna Wahyuni
JURNAL CURERE Vol 3, No 2 (2019): VOL 3 NO 2 TAHUN 2019
Publisher : Universitas Quality

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36764/jc.v3i2.244

Abstract

Along with the increase in the number of human population and economic conditions that are increasingly advanced, the public awareness of health is increasing. In addition, currently access to services for the Social Security Administering Agency (BPJS) is getting wider, the hospital must be able to add capacity to existing facilities and improve the quality of services. This study aims to implement the Fuzzy Servqual method and Quality Function Deployment on the quality of BPJS Health services in H. Adam Malik Hospital and determine which attributes are priority improvements. Data processing based on the criteria of the Fuzzy-Servqual method by determining fuzzy sets, fuzzyfication and defuzzyfication. determine the Gap and determine the priority of improvement using the Quality Function Deployment method. The results of this study indicate that all 19 BPJS service attributes provided by applying the Fuzzy Servqual method still do not meet patient expectations, because the value of patient satisfaction with services is still lower than the expectation value. Attributes that must be prioritized to improve their quality, namely: Revelation Attribute of Q2 with a gap value -3.68, Revelation Attribute of Q7 with a gap value of -1.58., Revelation Attribute of Q12 with a gap value of -1.58. The technical response that became the main target was the Procurement of Excellent Training Services, the addition of AC Fan in the inpatient room, making improvements to the facilities and infrastructure.
Co-Authors Abdullah, Salsabilla Putri Kinanti Amalia Ajrina Bimo Aksono Cita Rosita Sigit Prakoeswa Deby Julianda Reulina Sitepu DINAR ADRIATY Eti Muliani Indah Simamora INDROPO AGUSNI Iswahyudi Iswahyudi Iswahyudi Laura Navika Yamani M. Rudy Sumiharsono Medhi Denisa Alinda, Medhi Denisa Muljono Muljono Puput Ade Wahyuningtyas Shinzo Izumi Simbolon, Novi Tari Syamsiar, Syamsiar Taufiqurrahman Sidqi Toetik Koesbardiati Yessica Sinabariba