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All Journal Jurnal Ilmiah Universitas Batanghari Jambi Jurnal Informatika dan Rekayasa Komputer Jurnal Manajemen Sistem Informasi
HERRY MULYONO
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Agriculture, Biological Sciences & Forestry Civil Engineering, Building, Construction & Architecture Computer Science & IT Economics, Econometrics & Finance Education Law, Crime, Criminology & Criminal Justice

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Analisis dan Perancangan Sistem Informasi Manajemen Layanan Pelanggan pada PDAM Tirta Mayang Kota Jambi Zulfikri Akbar; Herry Mulyono
Jurnal Manajemen Sistem Informasi Vol 2 No 2 (2017): Jurnal Manajemen Sistem Informasi
Publisher : LPPM Universitas Dinamika Bangsa

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Abstract

Customer satisfaction towards PDAM Tirta Mayang Jambi services is associated with the level of servicequality of service provided. The use of IT can help to improve the quality of services at PDAM TirtaMayang Jambi and is viewed as a strategic asset that helps to determine business strategies of PDAMTirta Mayang Jambi. This research was conducted with the aim to design information system of PDAMTirta Mayang ITSM Jambi. Data collection method used is through interview, observation anddocumentation, as the data and information obtained were analyzed which resulted in an analysis of thecondition of the running system. The system is designed in the form of protitipe which its design followseach stage of ITIL version 3 area service operation, namely: the process of event management, incidentmanagement (incident identification, incident logging, incident categorization, incident prioritization,initial diagnosis, incident escalation, investigation and diagnosis, resolution and recovery, incidentclosure), request fulfillment, problem management, and access management. The results of this study is inthe form of an information system design ITSM on PDAM Tirta Mayang Jambi City designed basedframework ITIL version 3 service operation area.
Analisis Dan Pengembangan Sistem Informasi Penerimaan Mahasiswa Baru Berbasis Web Pada Pascasarjana Universitas Jambi Andry Almustaqim; Herry Mulyono
Jurnal Manajemen Sistem Informasi Vol 2 No 2 (2017): Jurnal Manajemen Sistem Informasi
Publisher : LPPM Universitas Dinamika Bangsa

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Abstract

Information system of admission new college student based web at Pascasarjana Universitas Jambi stillfound many weaknesses for instance. The aplplicants who did the process of registration and the won’tchange the data because the can’t login into the system, the form of registration only can printed once, soif lost hte applicants can’t print out anymore and should inform to the staff. Administrator and program ofstudy can’t monitored the listed of how many applicants who verified. Form this matter the researcherdeveloping of system with waterfall method for admission new college student at PascasarjanaUniversitas Jambi. It could beasier for the applicants to correcting of data and to print the form ofregistration, administrator and program of study can monitored the listed of how many applicants whoverified. The development of this system can solve all the problem so far
ANALISIS DAN PERANCANGAN SISTEM INFORMASI PENJUALAN DAN PEMESANAN PLYWOOD BERBASISKAN WEB PADA PT. KUMPEH KARYA LESTARI JAMBI Leni Kardila Deti; Herry Mulyono
Jurnal Manajemen Sistem Informasi Vol 2 No 1 (2017): Jurnal Manajemen Sistem Informasi
Publisher : LPPM Universitas Dinamika Bangsa

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Abstract

Kumpeh Karya Lestari Jambi company is an enterprise which moves in selling venneer standart materialin doing the marketing and selling process using manual way. It means from person to person or from onecompany to another company. In the beginning, this company only produces the product to be sold tolocal area or only in jambi. To enlarge in selling the the product, the writer try to make on line sellingapplication or based on web. Through this aplication, the subscriber can buy the product whithour sellingthe seller face by face the transaction whichis done using website should give the ease to many peopleand the subscriber in having an access to do this, use programming language MySQL and PHP (HipertextPrepocessor). The result from using website in selling is hoped to be able to give the ease in doing theinformation quickly accurately and properly, and also give the ease and security to the subcriber in doingtransaction.
Analisis Dan Perancangan Sistem Informasi Penilaian Kinerja Karyawan Pada PT. BPR Universal Sentosa Bixon Natanael; Herry Mulyono
Jurnal Manajemen Sistem Informasi Vol 2 No 1 (2017): Jurnal Manajemen Sistem Informasi
Publisher : LPPM Universitas Dinamika Bangsa

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Abstract

PT BPR Universal Sentosa yet have information technology systems performance appraisal computerized to facilitatethe assessment of performance and data processing employees. In the performance appraisal process is done using theperformance appraisal form be paper. To know the development of an assessment of employee performance, Ministryof HRD must recapitulate the results of the assessment of each period using office excel. The authors aim to analyzeand design information systems by implementing the performance appraisal system of performance evaluation ofweb-based information. The framework of this study consisted of a literature review, data collection, data analysis,system development, and report generation. System development method the authors do design use case, activitydiagrams, class diagrams as well as the waterfall model and prototype. Employee performance evaluation informationsystem can perform the performance appraisal process and manage data employees well in order to streamline andstreamline the performance appraisal process and accelerate time and minimize error rates when entering data. Theauthor also expects the system is the development of more and officials who can be responsible in operating thesystem to prevent fraud.
ANALISIS DAN PERANCANGAN SISTEM INFORMASI PEMASARAN BERBASIS WEB PADA TOKO BILLY Noni Rahmawati; Herry Mulyono
Jurnal Manajemen Sistem Informasi Vol 1 No 2 (2016): Jurnal Manajemen Sistem Informasi
Publisher : LPPM Universitas Dinamika Bangsa

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Abstract

Saat ini pemasaran yang ada pada Toko Billy dilakukan secara manual yaitu melaluin telpon, sms dandatang langsung ke rumah kepelanggan untuk menawarkan produk/barang yang ditawarkan, sehinggadapat menghemat waktu (pemasaran 24jam) dan mengurangin biaya sehingga dapat menambah omsetpendapatan toko billy. Adapun tujuan penelitian ini penulis Menganalisis serta merancang sisteminformasi pemasaran berbasis web pada Toko Billy untuk meningkatkan pemasaran. Metode yangdigunakan dalam penelitian ini yaitu metode prototype sesuai judul yang diambil yaitu analisis danperancangan sistem informasi pemasaran pada toko Billy. Sistem pemasaran berbasis web / Onlineadalah salah satu fasilitas layanan pemasaran yang harus digunakan secara terus menerus oleh pihakToko agar tercapainya pemasaran produk yang baik, sesuai kemajuan teknologi informasi, dimana userdapat mengetahui informasi pemasaran secara langsung tentang produk yang dipasarkan toko tersebut.Untuk peneliti selanjutnya disarankan menambah jumlah link, gambar produk pemasaran untuk menarikpengunjung dan menggunakan jasa advertising marketing.
ANALISIS DAN PERANCANGAN SISTEM INFORMASI PENJUALAN EMAS PADA PT. PEGADAIAN CABANG MALL KAPUK JAMBI Rendy Ariestian; Herry Mulyono
Jurnal Manajemen Sistem Informasi Vol 1 No 1 (2016): Jurnal Manajemen Sistem Informasi
Publisher : LPPM Universitas Dinamika Bangsa

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Abstract

PT Pegadaian Cabang Mall Kapuk Jambi belum memiliki teknologi sistem informasi penjualan emasyang berbasiskan website untuk mempermudah dalam pengolahan data produk, pemasaran dan transaksionline. Dalam melakukan promosi pemasaran dan penyampaian informasi berupa surat, telepon, smsdan brosur. Untuk mengetahui informasi harga emas, proses pendaftaran pengisian formulir pembelianemas, dan pembayaran baik secara tunai maupun angsuran kredit masih secara manual yaitu nasabahdatang secara langsung. Maka penulis bertujuan untuk menganalisa dan merancangan sistem informasipenjualan emas dengan menerapkan sistem informasi penjualan berbasis web diharapkan dapatmemperluas daerah pemasaran serta meningkatkan penjualan, Kerangka kerja penelitian ini terdiri daristudi literatur, pengumpulan data, analisis data, pengembangan sistem, dan pembuatan laporan. Metodepengembangan sistem penulis melakukan rancangan use case, activity diagram, class diagram sertamodel waterfall dan prototype sistem yang mengacu pada bidang ilmu rekayasa perangkat lunak (RPL).Sistem informasi penjualan ini dapat mengelola data produk emas dengan baik agar mengefektifkan danmengefisiensikan kinerja dan mempercepat waktu serta meminimalisasi tingkat kesalahan saatmemasukkan data.Penulis juga mengharapkan sistem ini adanya pengembangan lagi dan petugas yangdapat bertangung jawab dalam mengoperasikan sistem untuk mencegah fraud.
Do People Believe in Refilled Water? Effiyaldi Effiyaldi; Vivi Usmayanti; Eddy Suratno; Johni Paul Karolus Pasaribu; Herry Mulyono
Jurnal Ilmiah Universitas Batanghari Jambi Vol 23, No 3 (2023): Oktober
Publisher : Universitas Batanghari Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33087/jiubj.v23i3.3864

Abstract

Currently, Jambi residents still believe in refilling drinking water products made by themselves and sold freely in Jambi. Still, there is no data on the factors that cause / influence residents' high confidence in these products. This research aims to identify the factors that influence residents' confidence in repeated refilling drinking water in the city of Jambi. The research results show that the factors that affect people's confidence in refilled drinking water are; aspects of fairness, experience, empathy, ability in science, trust, attention, received energy, fulfillment, reliability in managing the refilled drinking water business. This research uses an aspect analysis procedure, with 434 respondents who live in the city of Jambi. Result in this study showed that the factors that influence people's trust in refilling drinking water in Jambi are; Fairness, Experience Four, Ability to Knowledge, Faith, Attention, Acceptance, Fulfillment, and Reliability. Meanwhile, the most substantial factor dominated by forming people's trust in refilled drinking water in the city of Jambi is the Fairness Factor.
Analisis Dan Perancangan Sistem Informasi Pemesanan Tiket Berbasis Web Pada CV.Bima Sakti Mandiri Arlina, Lisa; Setiawan Asegaff; Herry Mulyono
Jurnal Informatika Dan Rekayasa Komputer(JAKAKOM) Vol 4 No 2 (2024): JAKAKOM Vol 4 No 2 September 2024
Publisher : LPPM Universitas Dinamika Bangsa

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Abstract

Technological advances enable companies to increase operational efficiency, expand market reach, and improve customer experience. However, CV. Bima Sakti Mandiri in Jambi is still facing problems in the offline-based ticket ordering process, such as errors in assigning seat numbers, inaccurate departure information, and customer difficulties in obtaining reschedule information. This research aims to analyze problems at CV. Bima Sakti Mandiri and designed a web-based ticket booking information system as a solution to these problems. This research uses the UML modeling method, which includes Use Case Diagrams, Class Diagrams, and Activity Diagrams, as well as flowcharts to design the system. The research results show that CV. Bima Sakti Mandiri experienced problems in ordering tickets, such as incorrect information from officers and rescheduling management. The information system designed produces a prototype that makes it easier for users to order tickets, view real-time seat availability, departure schedules, reschedules, ticket prices, order history, e-wallet payment methods, manage customer data and reports. The results of the analysis and design of this system can be a solution to the obstacles faced as well as a reference for developing a web-based ticket ordering information system. To increase security, CV. Bima Sakti Mandiri must implement SSL encryption, the latest security protocols, firewalls, two-factor authentication (2FA), and a strict privacy policy. Researchers further suggest adding features such as real-time tracking services, reviews and ratings, as well as developing a system using mobile-based technology.
Analisis Dan Perancangan Sistem Electronic Customer Relationship Management (E-Crm) Berbasis Web Pada CV. Megatama Elektronik Muchlis, Rafi Akbar; Setiawan Assegaff; Herry Mulyono
Jurnal Informatika Dan Rekayasa Komputer(JAKAKOM) Vol 4 No 2 (2024): JAKAKOM Vol 4 No 2 September 2024
Publisher : LPPM Universitas Dinamika Bangsa

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Abstract

CV. Megatama Elektronik adalah salah perusahaan yang menjual barang elektronik dari berbagai merek . Dimana pada sistem yang sedang berjalan terdapat beberapa masalah dalam memperoleh pelanggan baru, meningkatkan hubungan dengan pelanggan, dan mempertahankan pelanggan. Berdasarkan permasalahan yang ada CV. Megatama Elektronik mememerlukan sebuah sistem Customer Relationship Management (E-CRM) berbasis web yang dapat membantu pihak CV. Megatama Elektronik maupun Customer dalam menjalin hubungan baik. Tujuan penelitian ini adalah menganalisis hubungan layanan antara perusahaan dengan pelanggan dan merancang prototype sistem Electronic Customer Relationship Management (E-CRM) berbasis web untuk menciptakan hubungan yang lebih baik antara perusahaan dengan pelanggan melalui fitur-fitur dalam website. Penulis melakukan perancangan yang berorientasi object mencakup use case diagram, activity diagram, class diagram, rancangan tampilan, tabel struktur database. Hasil penelitian ini adalah prototype sistem E-CRM yang berbasis web yang dapat membantu menyelesaikan masalah-masalah yang terutama pada masalah layanan pelanggan ada pada CV. Megatama Elektronik sehingga E-CRM dapat berjalan dengan baik
Co-Authors Andry Almustaqim Arlina, Lisa Bixon Natanael Eddy Suratno Effiyaldi, Effiyaldi Johni Paul Karolus Pasaribu Leni Kardila Deti Muchlis, Rafi Akbar Noni Rahmawati Rendy Ariestian Setiawan Asegaff Setiawan Assegaf Vivi Usmayanti Zulfikri Akbar