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All Journal Ekonomi Bisnis Journal of Business Studies and Management Review Jurnal Ilmiah Manajemen dan Kewirausahaan Jurnal Pengabdian Masyarakat Unama
Laras Sabrina, Hanan
Universitas Dinamika Bangsa
Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Social Sciences

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ONLINE COSTUMER BEHAVIOR IN FOOD TOURISM Hanan Laras Sabrina; Arina Rahmi
Journal of Business Studies and Management Review Vol. 3 No. 1 (2019): JBSMR Vol. 3 No.1, December 2019
Publisher : Management Department, Faculty of Economics and Business, Universitas Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (137.246 KB) | DOI: 10.22437/jbsmr.v3i1.8519

Abstract

The development of technology that is very fast and dynamic, can be utilized by businesses for their business development. Entrepreneurs and costumers can use technology through the internet to get any information needed without distance and time limit. Social media is one of the many online media that is a favorite of businesses because this media provides a way to get closer to costumers. In the food industry, business people keep up with using social media as a forum for the promotion of food products. Furthermore, the food products offered, especially traditional foods of an area, can be one of the efforts for the development of tourism, especially culinary tourism. From the findings of previous literature by (Blanca Garcia Henche, 2018) it is known that social media can be used as a communication strategy in tourism deals in this case regarding food tourism as a form of the tourist experience. This study aims to examine social media marketing in tourist destinations and online customer behavior in food and food tourism into a destination. This study uses a systematic literature review to identify customer behavior in marketing through social media on food products to be a choice in determining tourist destinations
Peran Media Sosial terhadap Kinerja Bisnis Pada UMKM fortechcomputer.id yosi fahdillah; Mira Gustiana Pangestu; Vivi Usmayanti; Hanan laras Sabrina; Muhammad haris saputra; Wahya Iffa Lubis; Febby Nanda Utami; yossinomita; Nia Rahayu
Jurnal Ilmiah Manajemen dan Kewirausahaan (JUMANAGE) Vol 2 No 2 (2023): Volume 2 Nomor 2 Juli 2023
Publisher : LPPM Universitas Dinamika Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33998/jumanage.2023.2.2.816

Abstract

Perkembangan teknologi yang demikian cepat,turut mempengaruhi pola pikir atau wawasan masyarakat. Masyarakat memegang peranan penting dalam berbagai bidang. Salah satunya dalam meningkatkan perekonomian negara melalui wirausaha, saat ini banyak bermunculan usaha-usaha baru khususnya usaha kecil dan menegah bahkan banyak yang berhasil, Penelitian ini bertujuan untuk menjelaskan Peran media sosial untuk meningkatkan kinerja Bisnis Produk Umkm Studi Deskriptif Pada UMKM Fortechcomputer.id. Penelitian ini merupakan penelitian dengan kualitatif dengan metode fenomenologi. Hasil dari penelitian menunjukkan bahwa Adanya peran Peran media sosial untuk meningkatkan Kinerja Bisnis Produk Umkm Studi Deskriptif Pada UMKM Fortechcomputer.id Kata kunci : Media soaial, kinerja Bisnis, UMKM  
DECISION MODEL FOR SUBSIDY HOME PURCHASE THROUGH FACILITIES MODERATED BY CORPORATE IMAGE (STUDY ON SUBSIDIZED HOUSE CONSUMERS IN JAMBI CITY) Anggia Agustini Saputri; Syahmardi Yacob; Tona Aurora Lubis; Hanan Laras Sabrina
JOURNAL OF BUSINESS STUDIES AND MANGEMENT REVIEW Vol. 6 No. 2 (2023): JBSMR, Vol. 6 No.2, June 2023
Publisher : Management Department, Faculty of Economics and Business, Universitas Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22437/jbsmr.v6i2.26243

Abstract

This study aims to identify and analyze facilities in improving purchasing decisions with the corporate image as a moderating variable for consumers of subsidized housing in Jambi City. This study has a sample of 140 consumers using a purposive sampling method. The data measurement scale used in this study is the ordinal scale. The data analysis used is quantitative data analysis with data analysis tools using SMART PLS 3.0. This study provides the following conclusions: Facilities have a direct influence on purchasing decisions. Those good facilities will increase consumers to make purchasing decisions. Likewise, an increase in the corporate image can increase purchasing decisions. Vitra company as a moderation is able to increase the effect of facilities on purchasing decisions for consumers of subsidized housing in Jambi City
IMPACT OF ONLINE CUSTOMER REVIEWS AND RATINGS ON ELECTRONIC PRODUCT PURCHASES: A TOKOPEDIA PLATFORM SURVEY AMONG PRODUCTIVE AGE CONSUMERS IN JAMBI CITY Feyza Muhammad Ikhsan; Syahmardi Yacob; Dede Suleman; Hanan Laras Sabrina
JOURNAL OF BUSINESS STUDIES AND MANGEMENT REVIEW Vol. 7 No. 1 (2023): JBSMR, Vol 7 No.1 December 2023
Publisher : Management Department, Faculty of Economics and Business, Universitas Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22437/jbsmr.v7i1.27980

Abstract

This research aims to elucidate the impact of Online Customer Reviews and Online Customer Ratings on the decision-making process for online purchases on the E-Commerce platform Tokopedia. The study focuses on residents of Jambi City who are of productive age. A purposive sampling method was employed to select 100 respondents as the sample size for this study. Data collection was conducted through a survey questionnaire, and this primary data was analysed using multiple linear regression techniques, utilising the SPSS software for Windows. The findings of this analysis reveal that Online Customer Reviews positively influence purchasing decisions. In contrast, Online Customer Ratings were found to have no significant effect on these decisions. This suggests that while the content of customer reviews plays a crucial role in shaping consumer behaviour and choices on the Tokopedia platform, the numerical ratings assigned by customers do not significantly sway purchasing decisions. These results offer valuable insights into consumer behaviour in the digital marketplace, particularly in the context of e-commerce platforms like Tokopedia, and can inform strategies for online retailers and marketers in optimising customer engagement and sales conversion.
SYNERGY OF STORE ATMOSPHERE AND BRAND IMAGE: ANALYSIS OF ITS INFLUENCE ON CONSUMER PURCHASING DECISIONS AT SOCIOLLA JAMBI CITY Mira Gustiana Pangestu; Yosi Fahdillah; Hanan Laras Sabrina
JOURNAL OF BUSINESS STUDIES AND MANGEMENT REVIEW Vol. 7 No. 2 (2024): JBSMR, Vol 7 No.2 June 2024
Publisher : Management Department, Faculty of Economics and Business, Universitas Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22437/jbsmr.v7i2.35233

Abstract

The changing landscape of e-commerce businesses is the result of rapid technological advancements and changes in customer behavior. One of the largest beauty e-commerce businesses in Indonesia, PT Socio Bella, also known as Sociolla, is a platform that faces intense competition to develop and retain its online consumers to offline consumers in stores. This study aims to see how the influence of store atmosphere and brand image on consumer purchasing decisions partially and simultaneously. This study uses quantitative research methodology with an associative approach to see the effect of store atmosphere and brand image on purchasing decisions at Sociolla in Jambi City. The population used in this study were consumers who had made purchases or visited Sociolla in Jambi City while the sampling method used in the process was purposive sampling which involved a total of 100 respondents using the Lemeshow formula. The results showed that at Sociolla Jambi City, store atmosphere has a significant and positive influence on purchasing decisions and brand image has a significant and positive influence on purchasing decisions while both have a simultaneous effect on consumer purchasing decisions. So it can be concluded that these two factors go hand in hand with the emergence of consumer purchasing decisions at Sociolla Jambi City.
EXPLORING THE IMPACT OF CELEBRITY ENDORSEMENT AND BRAND AWARENESS ON CONSUMER BEHAVIOR: A CASE STUDY OF ES TEH INDONESIA IN KOTA BARU JAMBI Hanan Laras Sabrina; Yosi Fahdillah; Mira Gustiana Pangestu
JOURNAL OF BUSINESS STUDIES AND MANGEMENT REVIEW Vol. 7 No. 2 (2024): JBSMR, Vol 7 No.2 June 2024
Publisher : Management Department, Faculty of Economics and Business, Universitas Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22437/jbsmr.v7i2.35234

Abstract

This For entrepreneurs, the internet is useful for promoting their business to consumers. The development of digital technology and the growth of the business world in the current era is increasingly heading towards a global direction which makes a company required to establish the right marketing strategy in order to win marketing and be able to compete competitively with competitors. The purpose of this study was to determine the effect of celebrity endorsement and brand awareness on purchasing decisions for Indonesian iced tea, Kota Baru Jambi branch. The population of this study were consumers of Indonesian iced tea, Kota Baru Jambi branch with a sample size of 100 respondents using the lameshow formula. The sampling technique used purposive sampling technique using several criteria. This study uses quantitative methods and the data source used is primary data and data collection using a questionnaire distributed via google form. While the scale in this study uses a Likert scale. The data processing method uses multiple linear regression analysis, determination coefficient, partial t test and simultaneous F test. The results showed that celebrity endorsement had a significant positive effect on purchasing decisions at the Indonesian iced tea branch of the new city of Jambi.Brand awareness has a significant positive effect on purchasing decisions at the Indonesian iced tea branch of the new city of Jambi. And simultaneously celebrity endorsement and brand awareness have an effect on purchasing decisions on Indonesian iced tea in the new city branch of Jambi.
STRATEGI KEUNGGULAN BERSAING UMKM BROWNMIX: INTEGRASI MEDIA SOSIAL DAN INOVASI PRODUK DALAM STUDI DESKRIPTIF Sabrina, Hanan Laras; Fahdillah, Yosi; Pangestu, Mira Gustiana; Kartika, Yulia Dwi; Yacob, Syahmardi
Jurnal Ilmiah Ekonomi Bisnis Vol 29, No 2 (2024)
Publisher : Universitas Gunadarma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35760/eb.2024.v29i2.10587

Abstract

Penelitian ini mengungkap bagaimana media sosial dan inovasi produk menjadi kunci keunggulan bersaing bagi UMKM Brownmix. Dengan metode deskriptif, studi ini menggali pemanfaatan media sosial untuk pemasaran dan promosi, serta efek inovasi produk dalam diferensiasi pasar.  Fokus khusus  diberikan  pada  strategi  media  sosial  Brownmix  dalam menggaet audiens lebih luas, serta bagaimana inovasi produknya, termasuk ice cheesecake, memperkaya nilai tambah bisnis. Hasilnya menunjukkan kualitas produk superior, penggunaan efektif media sosial dalam branding, dan pelayanan pelanggan yang memuaskan, semua berkontribusi pada posisi kompetitif Brownmix di pasar.
PELATIHAN DESAIN DENGAN CANVA UNTUK MENINGKATKAN PROMOSI PADA UMKM TUKU SAMBAL (FOCUS GROUP DISCUSSION) fahdillah, yosi; Haris Saputra, Muhammad; Gustiana Pangestu, Mira; Laras Sabrina, Hanan; Rahayu , Nia
Jurnal Pengabdian Masyarakat UNAMA Vol 3 No 1 (2024): JPMU Volume 3 Nomor 1 April 2024
Publisher : LPPM Universitas Dinamika Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33998/jpmu.2024.3.1.1592

Abstract

Abstrak Digital Marketing Pengabdian ini bertujuan untuk memberikan pelatihan kepada Usaha Mikro, Kecil, dan Menengah (UMKM) yang beroperasi di sektor makanan dan minuman dengan fokus pada peningkatan pemasaran melalui pelatihan desain menggunakan platform Canva. Metode yang digunakan dalam pengabdian ini adalah Focus Group Discussion (FGD). Tujuan utamanya adalah untuk meningkatkan keterampilan UMKM dalam merancang materi pemasaran yang menarik dan profesional menggunakan Canva, sebuah platform desain grafis yang user-friendly. Melalui diskusi kelompok, pelaku usaha diberikan panduan tentang penggunaan alat desain Canva, pembuatan visual yang menarik, pemilihan warna dan elemen desain yang tepat, serta cara memadukan elemen-elemen tersebut untuk meningkatkan daya tarik visual produk mereka. Diharapkan pelatihan ini akan membantu UMKM Tuku Sambal dalam meningkatkan kualitas tampilan pemasaran mereka, sehingga dapat menarik lebih banyak konsumen dan meningkatkan penjualan produk. Dalam kegiatan PKM ini akan berfokus pada sosialisasi mengenai Pelatihan Desain Dengan Canva Untuk Meningkatkan Promosi Pada Umkm Tuku Sambal (Focus Group Discussion) UMKM Tuku sambal sendiri bergerak dibidang kuliner dengan menjual sambal botol dengan berbagai rasa dan ayam geprek bakar beserta paketnya Oleh karena itu, penting untuk memberikan pelatihan dalam pengoptimalisasian marketingnya dalam proses pemasaran UMKM, dikarenakan Tuku Sambal masih belum mengoptrimalkan Desain melalui canva sebagai sarana dalam pemasaran produknya dalam aktivitas pemasaran sehari-hari.Metode yang dipakai dalam kegiatan ini adalah pelatihan dengan langkah-langkah sebagai berikut 1) Memberikan pemahaman mengenai promosi pada kelompok UMKM Tuku Sambal , 2) Pemaparan teori, berupa praktek dalam cara pemakaian pembuatan desain dengan menggunakan canva sebagai media promosi. 3) mengaplikasikan desain dari canva dalam pemasaran produk UMKM, 4) Monitoring selama 1 bulan, 5) Evaluasi. Keywords: Promosi, canva, UMKM Abstract Digital This service aims to provide training to Micro, Small and Medium Enterprises (MSMEs) operating in the food and beverage sector with a focus on improving marketing through design training using the Canva platform. The method used in this service is Focus Group Discussion (FGD). The main goal is to improve MSME skills in designing attractive and professional marketing materials using Canva, a user-friendly graphic design platform. Through group discussions, businesses are given guidance on using the Canva design tool, creating attractive visuals, choosing the right colors and design elements, and how to combine these elements to increase the visual appeal of their products. It is hoped that this training will help Tuku Sambal MSMEs improve the quality of their marketing displays, so that they can attract more consumers and increase product sales.In this PKM activity, the focus will be on socializing design training with Canva to increase promotions for Tuku Sambal SMEs (Focus Group Discussion). Tuku Sambal UMKM itself operates in the culinary sector by selling bottled chili sauce with various flavors and grilled fried chicken and its packages. Therefore, it is important to provide training in optimizing its marketing in the MSME marketing process, because Tuku Sambal still has not optimized Design via Canva as a means of marketing its products in daily marketing activities. The method used in this activity is training with the following steps: 1) Providing an understanding of promotion to the Tuku Sambal MSME group, 2) Presentation of theory, in the form of practice in how to use design creation using Canva as a promotional medium. 3) applying designs from Canva in marketing MSME products, 4) Monitoring for 1 month, 5) Evaluation. Keywords: Promotion, Canva, MSMEs
PELATIHAN DESAIN DENGAN CANVA UNTUK MENINGKATKAN PROMOSI PADA UMKM TUKU SAMBAL (FOCUS GROUP DISCUSSION) fahdillah, yosi; Haris Saputra, Muhammad; Gustiana Pangestu, Mira; Laras Sabrina, Hanan; Rahayu , Nia
Jurnal Pengabdian Masyarakat UNAMA Vol 3 No 1 (2024): JPMU Volume 3 Nomor 1 April 2024
Publisher : LPPM Universitas Dinamika Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33998/jpmu.2024.3.1.1592

Abstract

Abstrak Digital Marketing Pengabdian ini bertujuan untuk memberikan pelatihan kepada Usaha Mikro, Kecil, dan Menengah (UMKM) yang beroperasi di sektor makanan dan minuman dengan fokus pada peningkatan pemasaran melalui pelatihan desain menggunakan platform Canva. Metode yang digunakan dalam pengabdian ini adalah Focus Group Discussion (FGD). Tujuan utamanya adalah untuk meningkatkan keterampilan UMKM dalam merancang materi pemasaran yang menarik dan profesional menggunakan Canva, sebuah platform desain grafis yang user-friendly. Melalui diskusi kelompok, pelaku usaha diberikan panduan tentang penggunaan alat desain Canva, pembuatan visual yang menarik, pemilihan warna dan elemen desain yang tepat, serta cara memadukan elemen-elemen tersebut untuk meningkatkan daya tarik visual produk mereka. Diharapkan pelatihan ini akan membantu UMKM Tuku Sambal dalam meningkatkan kualitas tampilan pemasaran mereka, sehingga dapat menarik lebih banyak konsumen dan meningkatkan penjualan produk. Dalam kegiatan PKM ini akan berfokus pada sosialisasi mengenai Pelatihan Desain Dengan Canva Untuk Meningkatkan Promosi Pada Umkm Tuku Sambal (Focus Group Discussion) UMKM Tuku sambal sendiri bergerak dibidang kuliner dengan menjual sambal botol dengan berbagai rasa dan ayam geprek bakar beserta paketnya Oleh karena itu, penting untuk memberikan pelatihan dalam pengoptimalisasian marketingnya dalam proses pemasaran UMKM, dikarenakan Tuku Sambal masih belum mengoptrimalkan Desain melalui canva sebagai sarana dalam pemasaran produknya dalam aktivitas pemasaran sehari-hari.Metode yang dipakai dalam kegiatan ini adalah pelatihan dengan langkah-langkah sebagai berikut 1) Memberikan pemahaman mengenai promosi pada kelompok UMKM Tuku Sambal , 2) Pemaparan teori, berupa praktek dalam cara pemakaian pembuatan desain dengan menggunakan canva sebagai media promosi. 3) mengaplikasikan desain dari canva dalam pemasaran produk UMKM, 4) Monitoring selama 1 bulan, 5) Evaluasi. Keywords: Promosi, canva, UMKM Abstract Digital This service aims to provide training to Micro, Small and Medium Enterprises (MSMEs) operating in the food and beverage sector with a focus on improving marketing through design training using the Canva platform. The method used in this service is Focus Group Discussion (FGD). The main goal is to improve MSME skills in designing attractive and professional marketing materials using Canva, a user-friendly graphic design platform. Through group discussions, businesses are given guidance on using the Canva design tool, creating attractive visuals, choosing the right colors and design elements, and how to combine these elements to increase the visual appeal of their products. It is hoped that this training will help Tuku Sambal MSMEs improve the quality of their marketing displays, so that they can attract more consumers and increase product sales.In this PKM activity, the focus will be on socializing design training with Canva to increase promotions for Tuku Sambal SMEs (Focus Group Discussion). Tuku Sambal UMKM itself operates in the culinary sector by selling bottled chili sauce with various flavors and grilled fried chicken and its packages. Therefore, it is important to provide training in optimizing its marketing in the MSME marketing process, because Tuku Sambal still has not optimized Design via Canva as a means of marketing its products in daily marketing activities. The method used in this activity is training with the following steps: 1) Providing an understanding of promotion to the Tuku Sambal MSME group, 2) Presentation of theory, in the form of practice in how to use design creation using Canva as a promotional medium. 3) applying designs from Canva in marketing MSME products, 4) Monitoring for 1 month, 5) Evaluation. Keywords: Promotion, Canva, MSMEs
EDUKASI PENINGKATAN BRAND DAN PEMASARAN DIGITAL PADA UMKM WARUNG PALOMA DI TELANAIPURA JAMBI Sabrina, Hanan Laras; R, Mardiana; Hassandi, Irfan; Saputra, Muhammad Haris; Fadillah, Yosi; Kadar, Melani
Jurnal Pengabdian Masyarakat UNAMA Vol 3 No 2 (2024): JPMU Volume 3 Nomor 2 Oktober 2024
Publisher : LPPM Universitas Dinamika Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33998/jpmu.2024.3.2.1778

Abstract

Peningkatan brand dan pemasaran digital memegang peran kunci dalam mengangkat profil dan daya saing Usaha Mikro, Kecil, dan Menengah (UMKM), khususnya pada sektor warung makan. Pada era digital ini, transformasi teknologi telah membuka peluang baru bagi UMKM untuk meningkatkan visibilitas mereka melalui strategi pemasaran online yang efektif. Kegiatan pengabdian ini memiliki tujuan utama memberikan pengetahuan baru untuk UMKM warung makanan yang ada di sekitar telanaipura dan khususnya Warung Makan Paloma. Pengabdian ini dihadiri oleh 6 dosen dan 2 mahasiswa dari Universitas Dinamika Bangsa Jambi serta diikut oleh 23 partisipan. Kegiatan berjalan dengan lancar, dan pemilik Warung Paloma pun berharap agar pelatihan manajemen brand dan pemasaran digital harus lebih banyak lagi terutama untuk UMKM di Kota Jambi
Co-Authors Anggia Agustini Saputri Arina Rahmi Dede Suleman Fadhillah, Yosi Fadillah, Yosi Fahdillah, Yosi Febby Nanda Utami Feyza Muhammad Ikhsan Irfan Hassandi Johni Paul Karolus Pasaribu Kadar, Melani Kartika, Yulia Dwi Mira Gustiana Pangestu Muhammad Haris Saputra Nia Rahayu R, Mardiana Rahayu , Nia Ramadhan, Raihan Fajri Septiawan Syaputra , Alfito syahmardi yacob Syahmardi Yacob Vivi Usmayanti Wahya Iffa Lubis Yosi Fahdillah yosi fahdillah Yossinomita