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Peran E-HRM dalam Meningkatkan Praktik Green HRM: Studi tentang Kinerja Organisasi Berkelanjutan di Era Digital Yoki Muchsam; Galih Respati; Mulfi Sandi Yuda; Mochamad Afrizal Maulana
E-Bisnis : Jurnal Ilmiah Ekonomi dan Bisnis Vol 18 No 2 (2025): JURNAL ILMIAH EKONOMI DAN BISNIS
Publisher : LPPM Universitas Sains dan Teknologi Komputer

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51903/e-bisnis.v18i2.2602

Abstract

Digital transformation and sustainability demands are driving the need for the integration of E-HRM and Green HRM to achieve sustainable organizational performance. This integration serves as a solution to the challenges of resource efficiency, carbon footprint reduction, and enhanced employee engagement in the digital era. This research aims to analyse the role of E-HRM in enhancing Green HRM practices and its impact on sustainable organizational performance. The research methodology employs a Systematic Literature Review (SLR), utilising the Scopus database, with selection based on inclusion-exclusion criteria, data extraction, and thematic analysis of selected journals. The anticipated impact of E-HRM is its support for Green HRM through the digitalization of HR processes that reduce resource usage, the establishment of digital platforms for environmental awareness, and data-driven impact measurement. The integration of both significantly enhances sustainable performance across three dimensions: environmental (a 20-30% reduction in carbon footprint), economic (15-25% cost savings), and social (30-40% increase in employee engagement). Key implementation factors include technological readiness, management commitment, and alignment with ESG strategies. This research contributes a conceptual framework for the integration of E-HRM and Green HRM, along with practical recommendations for achieving sustainable competitive advantage in the digital age.
Pengaruh Reputasi Merek dan Kualitas Pelayanan terhadap Kepuasan Pelanggan Miss U Project Wedding Planner Sukabumi Mela Suranti; Mochamad Afrizal Maulana
MANABIS: Jurnal Manajemen dan Bisnis Vol. 5 No. 1 (2026): Maret 2026
Publisher : Yayasan Pendidikan Penelitian Pengabdian Algero

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54259/manabis.v5i1.7168

Abstract

  The Indonesian wedding planning industry is growing rapidly, but Miss U Project Wedding Planner Sukabumi experienced a decline in customer numbers from 2021 to 2024, which raises questions about the extent to which brand reputation and service quality influence customer satisfaction. The research method used a quantitative approach with an associative design, involving the entire population of 74 respondents through a questionnaire that was tested for validity and reliability, then analyzed using multiple linear regression using SPSS 31. The results showed that 1) Brand reputation does not have a significant effect on customer satisfaction. 2) Service quality has a positive and significant effect on customer satisfaction. 3) Simultaneously, brand reputation and service quality significantly influence customer satisfaction at Miss U Project. These findings highlight that service quality is the primary factor in building customer satisfaction, while brand reputation is not a decisive factor in this context. This research contributes theoretically to the development of service marketing studies and provides practical implications for Miss U.