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All Journal JUSIFO : Jurnal Sistem Informasi Sistemasi: Jurnal Sistem Informasi Tech-E JOURNAL OF INFORMATICS AND TELECOMMUNICATION ENGINEERING JOURNAL OF APPLIED INFORMATICS AND COMPUTING Technomedia Journal Jurnal Sistem Cerdas JIPI (Jurnal Ilmiah Penelitian dan Pembelajaran Informatika) CCIT (Creative Communication and Innovative Technology) Journal Journal of Social Science Jurnal Teknik Informatika (JUTIF) Jurnal Abmas Negeri (JAGRI) Naratif : Jurnal Nasional Riset, Aplikasi dan Teknik Informatika Jurnal Algoritma Journal of Social Science IWJ : Inland Waterways Journal ITIJ The Indonesian Journal of Computer Science Indonesia Berdampak: Jurnal Pengabdian Kepada Masyarakat
Nouval Trezandy Lapatta
Universitas Tadulako
Religion Humanities Automotive Engineering Chemistry Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Immunology & microbiology Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Physics Social Sciences Transportation Other

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Journal : CCIT (Creative Communication and Innovative Technology) Journal

 1 
Business Process Analysis in the Financial System of PT. Oti Eya Abadi With Business Process Modelling and Notation (BPMN) Method Hanama, Ikhsan Wahyudin; Pratama, Septiano Anggun; Joefrie, Yuri Yudhaswana; Lapatta, Nouval Trezandy
CCIT (Creative Communication and Innovative Technology) Journal Vol 18 No 2 (2025): CCIT JOURNAL
Publisher : Universitas Raharja

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33050/ccit.v18i1.3487

Abstract

Every company certainly needs an information system for ease of work management in a company organization. As in the problems faced by the company PT. Oti Eya Abadi who needs an information system that can create and print company cash as efficiently as possible so that leaders and employees who manage the company's financial cash do not make manual formats in excel anymore and obtain cash data formats automatically from the information system. In order to achieve a sequential but still efficient system flow in the use of information systems, an analysis is made related to the business process flow of the information system with a description in the form of Business Process Modelling and Notation (BPMN). By describing BPMN, the creation of an information system can be made more directed in each access feature so that when the information system is completed it can be used with access that is easier for users to understand and more efficient in using an information system, including the financial information system of PT. Oti Eya Abadi.
Usability Analysis of The Student Service Information System at The Faculty of Engineering Tadulako University Using Heuristic Evolution and The System Usability Scale (SUS) Noviantika, Noviantika; Syahrullah, Syahrullah; Laila, Rahma; Lapatta, Nouval Trezandy; Wirdayanti, Wirdayanti
CCIT (Creative Communication and Innovative Technology) Journal Vol 18 No 1 (2025): CCIT JOURNAL
Publisher : Universitas Raharja

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33050/ccit.v18i1.3532

Abstract

The Student Service Information System is defined as a system designed to assist students, faculty, and administration at Tadulako University's Faculty of Engineering in managing various academic aspects. This research identifies issues or obstacles users face while utilizing the website. The usability evaluation employs the Heuristic Evaluation method and the System Usability Scale (SUS). Based on the research conducted with 100 respondents, all active students at Tadulako University, the usability measurements revealed significant findings. According to the Heuristic Evaluation method, which utilizes 10 principles, areas requiring improvement were identified in qualifications B1.2, B3.3, B8.2, B10.2, and B10.3. Recommendations for enhancements include adding a notification feature, ensuring the search function is easily discoverable, selecting appropriate color combinations, and improving the placement of the user guide. The System Usability Scale yielded a score of 50, categorizing the website as "OK" on the adjective scale, "D" on the grade scale, and "Marginal" on the acceptability scale, with a net promoter score indicating a "Passive" reception.
Application of Webqual 4.0 and Importance Performance Analysis Methods in Analyzing The Quality of Information Technology SIPENDEKAR Services Kartika, Rina; Syahrullah, Syahrullah; Rasmita, Hajra; Rinianty, Rinianty; Yanti, Wirda; Lapatta, Nouval Trezandy
CCIT (Creative Communication and Innovative Technology) Journal Vol 18 No 1 (2025): CCIT JOURNAL
Publisher : Universitas Raharja

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33050/ccit.v18i1.3569

Abstract

Information technology plays a very important role, especially in the field of education, one of which is through the use of websites. The Department of Information Engineering at Tadulako University is one of the universities that utilizes websites, one of which is the information system for administrative services and final assignments (SIPENDEKAR). Sipendekara is designed to facilitate the submission of titles, guidance, and proposal exams, final exams, and thesis exams. But so far, there has been no research that measures the quality of the sipendekar website based on perceptions of usability, information quality, and service interaction quality using the IPA method. This study aims to determine the quality of Sipendekar services using the webqual 4.0 method as the basis for determining the questionnaire. Then the Importance Performance Analysis method to analyze questionnaire data to identify attributes that have met and have not met user expectations. The results showed an average level of conformity of 92.63%. The average gap analysis result is -0.33. The results of the Cartesian quadrant there are 4 attributes in the first quadrant that are prioritized for improvement and there are 9 attributes that achieve a high level of satisfaction and only need to maintain quality.
CNN Algorithm for Herbal Leaf Classification Using MobileNetV2 and ResNet50V2 Pagiu, Harry T.; Kasim, Anita Ahmad; Lapatta, Nouval Trezandy; Pratama, Septiano Anggun; Laila, Rahma
CCIT (Creative Communication and Innovative Technology) Journal Vol 18 No 2 (2025): CCIT JOURNAL
Publisher : Universitas Raharja

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33050/ccit.v18i2.3776

Abstract

Indonesia is home to over 30,000 types of herbal plants, with approximately 1,200 species utilized as raw materials for alternative and traditional medicine. Leaves play a crucial role in herbal medicine preparation. However, many people struggle to identify different herbal leaves due to their similar appearances, making classification difficult. Each leaf possesses unique characteristics such as shape, size, midrib, stalk, blade, and type, which can be used for differentiation. To assist in identifying herbal leaves, a classification system based on image recognition is essential. Convolutional Neural Networks (CNN) are deep learning algorithms designed for processing two-dimensional image data. Model performance can be enhanced through transfer learning, with MobileNetV2 and ResNet50V2 being widely used architectures. These pretrained models have been trained to recognize images with high accuracy. This study focuses on classifying herbal plants based on leaf shape using CNN architectures from MobileNetV2 and ResNet50V2. The evaluation results show that the MobileNetV2 architecture, with a 90%:10% data split, achieved an accuracy of 98.51%, precision of 98.92%, recall of 98.51%, and an F1-score of 98.56%. These findings indicate that CNN with transfer learning can effectively classify herbal leaves with high accuracy.
Analysis and Design of Food Price Data Processing Information System Priska, Salsa Dilah; Syahrullah, Syahrullah; Nugraha, Deny Wiria; Lapatta, Nouval Trezandy; Lamasitudju, Chairunnisa Ar
CCIT (Creative Communication and Innovative Technology) Journal Vol 19 No 1 (2026): CCIT JOURNAL
Publisher : Universitas Raharja

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33050/ccit.v19i1.3904

Abstract

Food prices have an important role in maintaining economic stability and public welfare, as price fluctuations can have a direct impact on purchasing power and inflation. The manual process of recording and reporting food price data at the Department of Agriculture and Food Security of Palu City leads to inefficiencies, data inaccuracies, and difficulties in tracking historical information. These limitations highlight the need for a structured system that can support accurate and efficient data management. This study applies a prototyping method to develop a web-based information system tailored to the needs of the institution. The development process involves continuous interaction between users and developers to ensure the system meets practical requirements. Data were collected through interviews, observations, and documentation. System functionality was tested using black box testing, while usability was assessed using the System Usability Scale (SUS) questionnaire. The results indicate that the system's features, including daily price input, automatic average calculations, report submission, and approval workflows, function correctly. Users are able to interact with the system efficiently, and the SUS results show that the system falls into the acceptable usability category, indicating that it is easy to use. In conclusion, the development of this web-based information system improves the efficiency and accuracy of food price data processing and reporting. It provides a reliable tool for managing information within the department and supports better operational performance.
Evaluating IT Service Capability of Palu BPS Website Using COBIT 5 Framework Ningsih, Alief Surya; Lapatta, Nouval Trezandy; Laila, Rahmah; Kasim, Anita Ahmad; Joefrie, Yuri Yudhaswana; Anshori, Yusuf
CCIT (Creative Communication and Innovative Technology) Journal Vol 19 No 1 (2026): CCIT JOURNAL
Publisher : Universitas Raharja

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33050/ccit.v19i1.3909

Abstract

This research assesses the IT service capability of the official website of the Palu City Central Bureau of Statistics (BPS) by applying the COBIT 5 framework. The assessment is centered on four key processes from the Deliver, Service, and Support (DSS) as well as Monitor, Evaluate, and Assess (MEA) domains—namely DSS01 (Manage Operations), DSS02 (Manage Service Requests and Incidents), DSS06 (Manage Business Process Controls), and MEA01 (Monitor, Evaluate, and Assess Performance and Conformance). Data were collected through structured interviews, observation sessions with website administrators, and an analysis of supporting documents to determine the current capability levels and compare them with the desired target level of 3. The results show that DSS01 and MEA01 have reached capability level 2, indicating that the processes are defined but not consistently standardized. Meanwhile, DSS02 and DSS06 remain at level 1, indicating reactive operations with limited documentation. The average capability level of 1.5 suggests that there is room for significant improvement in terms of documentation, process formalization, and the use of enabling technologies. Based on these findings, this study recommends targeted improvements to enhance the overall performance and reliability of digital public services, as well as to support better IT governance and e-government practices.
Co-Authors ., Rezki Abdillah Sani, Ilham Abdul Mahatir Najar Abdullah Abdullah Adhira Putri, Dhivanny Agung Stiven Cahyati Angely Ain, Moch. Zukhruf Amriana Amriana Amriana Amriana Andhyka, Andhyka Andi Hendra Andi Hendra Angraeni, Dwi Shinta Anita Ahmad Kasim Anita, Ayu Arsita, Tiara Juli Ar Lamasitudju, Chairunnisa Asriani Asriani, Asriani Ayu Hernita Ayu Hernita Bakri Chairunnisa Ar. Lamasitudju Chandra, Ferri Rama Darojah, Murtafiatun Delia, Fenita Deni Luvi Jayanto Deny Wiria Nugraha Dessy Santi Djohari, Riyandi Dwitama Dwi Shinta Angreni Dwimanhendra, Muhammad Rifaldi Fahlevi, Mohammad Fazrin Fajar, Moh Fajriyah, Nurul Faldiansyah, Faldiansyah Firzatullah, Raden Muhamad Hajra Rasmita Ngemba Hamid, Odai Amer Hanama, Ikhsan Wahyudin Ihalauw, Sahron Angelina Ihwan, Abib Raifmuaffah Karnita Sumbaluwu, Harlin Feby Kartika, Rina Laila, Rahma Lamadjido, Moh. Raihan Dirga Putra Lamasitudju, Chairunnisa Mandra Maulana, Muhammad Syahputra Mohamad Irfan, Mohamad Mohammad Yazdi Pusadan Muhammad Akbar Muhammad Akbar Mutiara Sari Ngemba, Hajra Ningsih, Alief Surya Noel Marcell Jonathan Wongkar Noviantika, Noviantika Nurhikmah Supardi Nursiana Zasqia, Andi Nirina Pagiu, Harry T. Priska, Salsa Dilah Putra, Adhitya Pramana Qofifa, Sitti Nurlaili Rahmah Laila Rasmita Ngemba, Hajra Rasmita, Hajra Rinianty Rinianty Rinianty, Rinianty Rizka Ardiansyah Rizky, Moh Taufiq Ryfial Azhar Ryfial Azhar, Ryfial Saada, Rahmadian A. Sabarudin Saputra Septiano Anggun Pratama Setiawan, Dita Widayanti Siti Rahmawati Sri Khaerawati Nur Sukirman Sukirman Syahrullah Syahrullah Syahrullah Syahrullah Syahrullah Syaiful Hendra Wirdayanti Wirdayanti Wirdayanti Wongkar, Noel Marcell Jonathan Yanti, Wirda Yudhaswana, Yuri Yuri Yudhaswana Joefrie Yusuf Anshori Zulkifli Zulkifli