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Perlindungan Konsumen dalam Transaksi Pemesana Hotel Melalui Platform Digital: Analisis Normatif terhadap Kasus Penolakan Layanan oleh Pihak Hotel Indonesia Pekalongan Joshua Walker Siregar; Thea Farina; Nuraliah Ali; Joanita Jalianery
Jurnal Hukum Lex Generalis Vol 7 No 4 (2026): Tema Hukum Perdata dan Kenotariatan
Publisher : Himpunan Ilmu Hukum dan Ilmu Hukum Islam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56370/jhlg.v7i4.3051

Abstract

This study aims to analyze consumer protection in hotel booking transactions through digital platforms, focusing on a service refusal case involving a hotel in Pekalongan, Indonesia. The research uses a normative approach by examining relevant regulations, including the Consumer Protection Act and provisions governing the rights and obligations of consumers and business actors in digital transactions. The findings show that hotels must act in good faith, provide honest, proper and non-discriminatory services and deliver accurate information. Both the hotel and Traveloka are responsible for consumer losses through full refunds. This study contributes to developing more effective consumer protection policies.
Tinjauan Yuridis Disharmoni Perlindungan Hukum Antara Hak Cipta dan Hak Merek terhadap Objek yang Sama: Studi Putusan Nomor 40/Pdt.Sus-Hak Cipta/2024/Pn.Niaga.Jkt.Pst. Alda Paramita Azhara; Thea Farina; Elin Sudiarti; Nuraliah Ali
Jurnal Hukum Lex Generalis Vol 7 No 4 (2026): Tema Hukum Perdata dan Kenotariatan
Publisher : Himpunan Ilmu Hukum dan Ilmu Hukum Islam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56370/jhlg.v7i4.3078

Abstract

Intellectual Property Rights (IPR) protection in Indonesia, as regulated in Law No. 28 of 2014 concerning Copyright and Law No. 20 of 2016 concerning Trademarks and Geographical Indications, is a fundamental basis in ensuring legal certainty for creators and business actors. However, in reality, legal disharmony often occurs when an object has a dual function as both a work of art and a commercial distinguishing mark (trademark). This normative conflict is triggered by a conflict of registration principles, namely the declarative principle of copyright versus the constitutive principle (first-to-file) of trademark rights, which often leads to overlapping protection claims. This study aims to analyze the resolution of legal disharmony between copyright and trademark rights over the same object by referring to Decision Number 40/Pdt.Sus-Hak Cipta/2024/PN.Niaga.Jkt.Pst. The research method used is normative juridical with a statute approach and a case approach. The results of the analysis show that the Panel of Judges resolved the disharmony by applying the originality test as a benchmark. The findings of the study confirm that when an object has been registered and used as a trademark first, the subsequent registration of that object as copyright is considered to not meet the criteria of originality. Harmonization of protection can be achieved through the synchronization of originality testing.