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All Journal Jurnal Ilmiah Mahasiswa FEB Indonesian Journal of Tropical and Infectious Disease JIET (Jurnal Ilmu Ekonomi Terapan) Economic Education Analysis Journal English Education Journal Jurnal Layanan Masyarakat (Journal of Public Service) Jurnal Ilmiah Bisnis dan Perpajakan (Bijak) Bengawan :Jurnal Pengabdian Masyarakat J+Plus: Jurnal Mahasiswa Pendidikan Luar Sekolah
Wahyu Setyorini
Unknown Affiliation
Humanities Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Environmental Science Health Professions Languange, Linguistic, Communication & Media Medicine & Pharmacology Public Health Social Sciences Other

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HOUSEWIVES EMPOWERMENT THROUGH WASTE RECYCLE BAGS TRAINING Ajija, Shochrul Rohmatul; Rumayya; Rahmawati, Yessi; Munawaroh, Siti; Fitriyana, Zidna; Setyorini, Wahyu; Alif, Pevi; Sellawati, Mei
Jurnal Layanan Masyarakat (Journal of Public Services) Vol. 8 No. 2 (2024): JURNAL LAYANAN MASYARAKAT
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/jlm.v8i2.2024.148-161

Abstract

The Garbage Bank is a strategy for implementing the Reduce, Reuse, Recycle (3R) principles in waste management in society. Airlangga University through the community program held a Garbage Bank activity located in RT 20 Tanah Kali Kedinding Village. This activity was attended by ten participants from housewives in the area. Since 2020, the Garbage Bank in this area has been carried out, however it still needs a follow-up community service programs so that the Garbage Bank becomes more representative and productive. The Surabaya City Government's policy that prohibits the use of plastic bags in shops/malls provides an opportunity for the Kali Kedinding Land Waste Bank Manager to process inorganic waste into useful and economically valuable items such as shopping bags. In this regard, housewives as waste bank managers also have a strong will to manage inorganic waste. However, there are several problems related to the development of expertise in making shopping bags from inorganic household waste. Not all housewives have a good understanding of using inorganic waste and processing it into shopping bags that have a sale value. Based on these problems, this community service program is directed at providing training on sewing bags from inorganic household waste, training on selling products online through marketplaces, training on business financial management, and training on business organizational governance. The training was conducted in four meetings with a different topic each week. It is hoped that this program can increase awarness about waste management and improve the community's economy.  This is in accordance with the indicators of the Sustainable Development Goals (SDGs), namely increasing economic growth, productive employment opportunities, and decent work for the community, and focusing on the efficient use of resources, minimizing waste, and increasing the production of recycled waste in the environment.
Pengaruh Penerapan Customer Relationship Management PT. Telkomsel terhadap Pelanggan KartuHALO di Kota Malang Setyorini, Wahyu; Hadiwidjoyo, Djumillah
Jurnal Ilmiah Mahasiswa FEB Vol. 1 No. 2
Publisher : Fakultas Ekonomi dan Bisnis Universitas Brawijaya

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Abstract

Today, a lot of changes caused by the era of globalization. A rapid change and dynamic on all sides as in the field of technology, culture, economy, social, and others create a  tight pattern competition.  In technology, mobile phones or commonly called a cell phone while this is no longer goods expensive which can only be owned by certain society. An high interested public to a cell phone can be an opportunity for the provider telecommunication operator service providers to compete. In the condition of the competition marketing strategies that which concerns 4 P not easily used to clinch a share of the market because of competitors will also do the same thing so that the strategy tending to able to eat the high fees. Hence the need of innovation strategy practiced  by the business doers provider to be able to stand before competition PT. Telkomsel can get a great benefit when its customers are large amounts of these loyal on its products, but the threat also wide open if Telkomsel cannot keep the credibility of its service to customers and company. Hence, customer relationship management strategy implemented by  PT. Telkomsel to maintain credibility products and services to customers. To nurture and facilitate relations between Telkomsel and customers then company build a customer service offices Telkomsel named GraPARI that is short for of graha pari sraya. Besides as service offices, focusing to serve clients grapari also provides the sale of their products.Keywords : Customer Relationship Management, Identify, Differentiate, Interact, Customize, and Loyality
Co-Authors Alif, Pevi Alif, Pevi Fitria Kartika Djumillah Hadiwidjoyo Fitriyana, Zidna Kuntaman Kuntaman Kusumantoro Kusumantoro, Kusumantoro Kusumowati, Dewi Noviani, Wulan Suci Rahmawati, Nanda Marifah Rudi Hartono Rumayya Sellawati, Mei Setiyanto, Riyan Shochrul Rohmatul Ajija Siti Munawaroh Siti Nur Aisyah Soekoyo, Agusta Reny Sulistiawati Sulistiawati Yessi Rahmawati