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All Journal Jurnal Ilmiah Matrik Jurnal ULTIMA InfoSys Komputasi: Jurnal Ilmiah Ilmu Komputer dan Matematika Jurnal Muara Sains, Teknologi, Kedokteran dan Ilmu Kesehatan Journal of Information Systems and Informatics G-Tech : Jurnal Teknologi Terapan Computer Science and Information Technologies Warta Pengabdian Andalas: Jurnal Ilmiah Pengembangan Dan Penerapan Ipteks Indonesian Community Journal
Jansen Wiratama
Sistem Informasi, Universitas Multimedia Nusantara
Agriculture, Biological Sciences & Forestry Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Energy Engineering Environmental Science Medicine & Pharmacology Public Health Social Sciences Other

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Journal : Jurnal ULTIMA InfoSys

 1 
Analysis and Design of Web-Based Information System for Church Congregations Case Study: Church BNKP Pewarta Jansen Wiratama; Ririn Ikana Desanti
ULTIMA InfoSys Vol 12 No 2 (2021): Ultima Infosys : Jurnal Ilmu Sistem Informasi
Publisher : Universitas Multimedia Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31937/si.v12i2.2403

Abstract

During the COVID-19 pandemic, worship activities at the Church were limited. The lack of preparation and data collection on the congregations who visit to worship regularly every week increases the risk of transmission. It needs to be minimized and anticipated. One effort that can be made to reduce this risk is to collect data on the health condition of the congregation who will attend worship. The data collection process is recorded in writing on the attendance list. This requires an iterative approach to be updated and creates a build-up to the attendance record. In addition, media information about the BNKP Pewarta Church activities is not yet available. To overcome this problem, a congregational data collection information system is needed to store congregation data and provide general information about the BNKP Pewarta Church. In designing this Congregation Data Collection Information System, the design method used is the Web Development Life Cycle (WDLC). This information system website design can store Church congregation data and present general Church information.
Analysis and Design of an Web-Based Ticketing Service Helpdesk at Food and Packaging Machinery Company Jansen Wiratama; Fenina Adline Twince Tobing
ULTIMA InfoSys Vol 13 No 1 (2022): Ultima InfoSys : Jurnal Ilmu Sistem Informasi
Publisher : Universitas Multimedia Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31937/si.v13i1.2656

Abstract

PT Putra Chandra Sentosa is a company engaged in food and packaging machinery. In the business process that runs in the customer service division, the process of recording service submissions by customer service is carried out using word processing software which has the potential for data accumulation and the search for information on service submissions to be slower. Customer service has difficulty dividing technicians' duties due to service status updates that are not real-time, and they have to wait for technicians to submit a letter of assignment after the visit. In addition to using conventional data processing, customers who complain about service results or technician attitudes make management feel they need feedback reports regarding customer satisfaction. This study aims to design a website that is useful to facilitate the search for service information, perform a balanced division of technician tasks and assist management in seeing customer satisfaction in the form of reports. The Helpdesk Ticketing website in this study has been developed using Website Development Life Cycle (WDLC) model with the Hypertext Preprocessor (PHP) programming language, Unified Modeling Language (UML) notation and MySQL database. The PHP programming language is used in this research because various operating systems can run it via a browser. This research produces a Helpdesk Ticketing website that can answer the needs of the company PT Putra Chandra Sentosa. This research also proves that the website can optimize business processes in recording service submissions compared to using word processing software
The Development of Web-based Sales Reporting Information Systems using Rapid Application Development Method Suryasari Suryasari; Jansen Wiratama; Ririn Ikana Desanti
Ultima InfoSys : Jurnal Ilmu Sistem Informasi Vol 13 No 2 (2022): Ultima InfoSys : Jurnal Ilmu Sistem Informasi
Publisher : Universitas Multimedia Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31937/si.v13i2.3005

Abstract

Many studies can be used as references regarding the application of information systems in companies that can optimize business processes. Information Systems can be designed according to the needs of each company. Concerning the company, PT Artindo Pratama Sejahtera is a private company engaged in paint production. One of the problems in business processes at the company is when the sales report activity from the salesperson to the warehouse admin section needs to be recorded in the database because it still uses the short message/chat application media. In addition, the short messages/chats often pile up. Based on the literature review that has been done from previous research, these problems can be overcome by implementing an information system. The purpose and contribution of this research are to optimize business processes in reporting activities so that they become integrated. The output of this research is a website-based Sales Reporting Information System. Before the Information System was implemented at PT Artindo Pratama Sejahtera, functionality testing was carried out by system users using the User Acceptance Test (UAT) method with the black box testing model and obtaining results according to company needs so that they could overcome the problems described earlier.
Co-Authors Adreas Sigit Fitrianto Agus Sulaiman Antonius Sony Eko Nugroho Axel Lionel Raphael Budiyanto, Hendro Clairence Fanny Johan Fenina Adilne Twince Tobing Fenina Twince Tobing Hari Santoso Hari Santoso Heru Soetanto Putra Hery Hery Johan Setiawan Kenrick Filbert Siman Monika Evelin Johan Muhamad Calvin Syah Putra Muhammad Raihan Gifari Qowindra Paulus Leonardo Rayhan Dhiya Rista Raymond Sunardi Oetama Raymond Sunardi Oetama Regant Fernando Rian Ririn Ikana Desanti Ririn Ikana Desanti Ririn Ikana Desanti Robben Setiadi Rudi Sutomo Rudi Sutomo Ryang Agung Samuel Ady Sanjaya Samuel Ady Sanjaya Samuel Ady Sanjaya Santo Fernandi Wijaya Sobiyanto Steven Chandra Suryasari Suryasari Suryasari Suryasari Theodore Frederick Verri Kuswanto Victor Ilyas Sugara Wella Willsen Wijaya Wiracayana Ratanaghara Jayamangala