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Sinergi Motivasi dan Komitmen Organisasi terhadap Kepuasan Kerja Pengajar TPQ Kecamatan Tajinan Anafi Akhadiyah; Mariana Puspa Dewi
Jurnal Ragam Pengabdian Vol. 3 No. 1 (Spesial Issue) (2026): "Dharma Samudera"
Publisher : Lembaga Teewan Journal Solutions

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62710/nrvv4k24

Latar belakang penelitian ini didasarkan pada pentingnya peran guru TPQ dalam pendidikan agama nonformal, yang seringkali dihadapkan pada keterbatasan fasilitas, dukungan finansial, dan pengakuan sosial. Kondisi-kondisi tersebut menuntut adanya motivasi intrinsik dan komitmen organisasi yang kuat agar para guru tetap merasa puas dan terus menjalankan perannya. Penelitian ini bertujuan untuk menganalisis sinergi antara motivasi dan komitmen organisasi terhadap kepuasan kerja guru TPQ di Kecamatan Tajinan. Penelitian ini menggunakan pendekatan kuantitatif dengan teknik pengumpulan data melalui kuesioner skala Likert dengan populasi sebanyak 122 orang yang diidentifikasi melalui koordinasi langsung dengan pengelola TPQ setempat, yang kemudian didistribusikan kepada 92 guru TPQ dari 8 lembaga TPQ yang dipilih melalui purposive sampling. Analisis data dilakukan dengan menggunakan regresi linier berganda untuk menguji pengaruh masing-masing variabel serta pengaruh simultannya terhadap kepuasan kerja. Hasil penelitian menunjukkan bahwa motivasi dan komitmen organisasi berperan dalam meningkatkan kepuasan kerja guru TPQ, baik secara parsial maupun simultan. Komitmen organisasi merupakan faktor yang lebih dominan dalam membentuk kepuasan kerja guru, terutama melalui keterikatan emosional, rasa memiliki terhadap lembaga, dan kesediaan untuk terus berkontribusi dalam kegiatan pendidikan agama. Motivasi berbasis nilai dan spiritualitas juga memperkuat kepuasan kerja karena guru memandang pengajaran sebagai bentuk ibadah dan kontribusi sosial. Dengan demikian, sinergi antara motivasi dan komitmen organisasi merupakan faktor penting dalam menjaga keberlanjutan guru sukarelawan dan meningkatkan kualitas pendidikan TPQ.

Penerapan Penghargaan, Pelatihan, dan Komunikasi Internal Meningkatkan Kinerja Pegawai BTPN Syariah Wlingi Blitar Vinola Ria Ifani; Mariana Puspa Dewi
Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah Vol. 7 No. 5 (2025): Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/alkharaj.v7i5.7669

Employee performance plays a vital role in achieving organizational goals and maintaining competitive advantage in the banking industry. In BTPN Syariah Wlingi Blitar, challenges related to employee motivation, skill development, and effective communication have been identified as key factors affecting performance. This study explores the implementation of rewards, training programs, and internal communication as a strategic approach to improving employee performance in BTPN Syariah Wlingi Blitar. This study uses a qualitative method with a case study approach to analyze the implementation of rewards, training, and internal communication to improve employee performance in BTPN Syariah Wlingi Blitar. The implementation of rewards, training, and internal communication in BTPN Syariah Wlingi Blitar has been proven to have a positive impact on improving employee performance. Rewards in the form of financial and non-financial incentives can motivate employees to work more optimally. Training conducted periodically improves employee competence and ability in carrying out their duties, especially in providing quality service to customers. Effective internal communication creates a harmonious work environment, minimizes miscommunication, and strengthens collaboration between employees.

Model Hubungan antara Citra Merek, Kualitas Layanan, dan Kepuasan Pelanggan pada PT Sejahtera Surya Intramedika Noval Maula Ramadhan; Mariana Puspa Dewi
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol. 7 No. 2 (2026): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v7i2.11286

This study aims to empirically examine and analyze the influence of Brand Image and Service Quality on Customer Satisfaction at PT Sejahtera Surya Intramedika within the context of a Business-to-Business (B2B) pharmaceutical distributor. This research is crucial given the intensifying competition in the healthcare industry and the mandatory compliance with strict drug distribution regulations. Employing a quantitative causality approach, this study collected data from 101 customer respondents (pharmacies) determined through a multistage sampling technique combining cluster and purposive sampling based on operational area criteria including Blitar City, Kediri, Tulungagung, and Pare, as well as a specific minimum transaction volume. Data analysis was conducted using multiple linear regression methods assisted by SPSS software to test the hypotheses. Statistical test results indicate that partially, Brand Image has a positive and significant effect on customer satisfaction with a regression coefficient of 0.347. Service Quality was also proven to have a positive and significant effect, and was identified as the most dominant variable with a coefficient of 0.620. Simultaneously, both variables contributed 69.6% influence to the variation in customer satisfaction, as validated by the calculated F-value of 112.166. This study concludes that the synergy between a professional brand image and responsive service quality is a fundamental key to company success. Practical implications suggest that management should prioritize investment in logistics reliability and personnel competence to strengthen strategic partnerships and ensure sustainable customer satisfaction amidst the dynamics of the competitive pharmaceutical market.

Pengembangan Jiwa Kepemimpinan dan Manajemen Organisasi Bagi Siswa SMA di Era Digital Mariana Puspa Dewi; Mulyaningtyas; Pipit Rosita Andarsari
Journal of Applied Community Engagement Vol. 6 No. 1 (2026): Journal of Applied Community Engagement (JACE)
Publisher : ISAS (Indonesian Society of Applied Science)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52158/1t9jf713

Perkembangan era digital telah membawa perubahan signifikan dalam pola interaksi, cara belajar, serta dinamika organisasi, termasuk di lingkungan pendidikan menengah. Siswa SMA sebagai generasi digital native dituntut tidak hanya memiliki kemampuan akademik, tetapi juga jiwa kepemimpinan dan keterampilan manajemen organisasi yang adaptif, kolaboratif, dan beretika. Kegiatan Pengabdian kepada Masyarakat ini bertujuan untuk mengembangkan jiwa kepemimpinan dan kemampuan manajemen organisasi siswa SMA agar mampu berperan aktif dan produktif dalam organisasi sekolah di era digital. Metode pelaksanaan kegiatan meliputi pendekatan partisipatif melalui pelatihan, diskusi interaktif, studi kasus, simulasi kepemimpinan, serta pemanfaatan media digital sebagai sarana pembelajaran. Materi yang diberikan mencakup konsep dasar kepemimpinan, peran dan fungsi manajemen organisasi, komunikasi efektif, pengambilan keputusan, kerja tim, serta pemanfaatan teknologi digital dalam pengelolaan organisasi. Kegiatan ini diikuti oleh siswa SMA yang tergabung dalam organisasi intra sekolah dengan tingkat antusiasme dan partisipasi yang tinggi. Hasil kegiatan menunjukkan adanya peningkatan pemahaman peserta terhadap konsep kepemimpinan dan manajemen organisasi, serta meningkatnya kesadaran akan pentingnya sikap tanggung jawab, disiplin, dan etika digital dalam berorganisasi. Selain itu, peserta juga menunjukkan kemampuan awal dalam merancang kegiatan organisasi yang lebih terstruktur dan berbasis kolaborasi. Kegiatan pengabdian ini diharapkan dapat memberikan kontribusi nyata dalam membentuk karakter kepemimpinan siswa SMA yang berdaya saing, adaptif terhadap perkembangan teknologi, serta siap menghadapi tantangan organisasi di masa depan.

Model Hubungan antara Citra Merek, Kualitas Layanan, dan Kepuasan Pelanggan pada PT Sejahtera Surya Intramedika Noval Maula Ramadhan; Mariana Puspa Dewi
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol. 7 No. 2 (2026): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v7i2.11286

This study aims to empirically examine and analyze the influence of Brand Image and Service Quality on Customer Satisfaction at PT Sejahtera Surya Intramedika within the context of a Business-to-Business (B2B) pharmaceutical distributor. This research is crucial given the intensifying competition in the healthcare industry and the mandatory compliance with strict drug distribution regulations. Employing a quantitative causality approach, this study collected data from 101 customer respondents (pharmacies) determined through a multistage sampling technique combining cluster and purposive sampling based on operational area criteria including Blitar City, Kediri, Tulungagung, and Pare, as well as a specific minimum transaction volume. Data analysis was conducted using multiple linear regression methods assisted by SPSS software to test the hypotheses. Statistical test results indicate that partially, Brand Image has a positive and significant effect on customer satisfaction with a regression coefficient of 0.347. Service Quality was also proven to have a positive and significant effect, and was identified as the most dominant variable with a coefficient of 0.620. Simultaneously, both variables contributed 69.6% influence to the variation in customer satisfaction, as validated by the calculated F-value of 112.166. This study concludes that the synergy between a professional brand image and responsive service quality is a fundamental key to company success. Practical implications suggest that management should prioritize investment in logistics reliability and personnel competence to strengthen strategic partnerships and ensure sustainable customer satisfaction amidst the dynamics of the competitive pharmaceutical market.

The Work Engagement as a Mediator between Workload, Work Environment, and Generation Z Job Performance Akbar Fahrurrohman Fiqanda Cuseno Romi; Mariana Puspa Dewi
Journal of Educational Management Research Vol. 5 No. 2 (2026)
Publisher : Al-Qalam Institue

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61987/jemr.v5i2.1882

This study aims to examine the mediating role of work engagement in the relationship between workload, work environment, and Generation Z employee performance. A quantitative approach was employed using purposive sampling, involving 100 Generation Z employees working in the service sector. Data were collected through structured questionnaires and analyzed using Partial Least Squares–Structural Equation Modeling (PLS-SEM) with SmartPLS software. The analysis procedures included tests of construct validity and reliability, structural model evaluation, and mediation analysis using the bootstrapping method. The results indicate that workload and work environment have positive and significant effects on Generation Z employee performance. The work environment also shows a significant positive effect on work engagement, whereas the effect of workload on work engagement is moderate. Furthermore, work engagement partially mediates the relationship between work environment and employee performance but does not mediate the effect of workload on performance. The R² value of 0.649 demonstrates that the proposed model explains 64.9% of the variance in Generation Z employee performance. These findings highlight the importance of fostering a supportive work environment and managing workload effectively to enhance work engagement and performance among Generation Z employees.

The Effect of Qris Transaction Volume and Nominal Value on Indonesia's Economic Growth for the Period 2020-2024 Annisa Desfikasari; Vicy Andriany; Mariana Puspa Dewi; Mohammad Aliman Shahmi
Jurnal Manajemen dan Profesional Vol. 7 No. 1 (2026): Jurnal JPRO
Publisher : Program Studi Manajemen Institut Teknologi dan Bisnis Asia Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32815/jpro.v7i1.2934

This study examines the effect of QRIS transaction volume and nominal value on Indonesia's economic growth from 2020 to 2024. The rapid increase in QRIS usage, reaching 6.24 billion transactions worth IDR 659.9 trillion in 2024, motivated this research. A quantitative field research approach was employed, using documentation techniques from Bank Indonesia, ASPI, and BPS annual reports. Multiple linear regression analysis with SPSS 25 was conducted. The results show that QRIS transaction volume and nominal value do not have a significant effect on Indonesia's economic growth during the study period. The R-square value of 0.045 indicates that only 4.5% of economic growth variation can be explained by both variables, while 95.5% is influenced by other factors. These findings suggest that the substitution effect dominates QRIS transactions, primarily relocating existing transactions rather than creating new economic activity.

Trainer Competence as a Key Driver of Member Performance in Digital Live-Streaming Work Riska Nuraini; Mariana Puspa Dewi
Journal of Educational Management Research Vol. 5 No. 5 (2026)
Publisher : Al-Qalam Institue

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61987/jemr.v5i5.3021

This study aims to analyze the effects of training and trainer competence on member performance. A quantitative approach using a survey method was employed. The population consisted of 57 members, all of whom were selected as the sample using a saturated sampling technique. Data were collected through a Likert-scale questionnaire and analyzed using multiple linear regression with IBM SPSS Statistics version 27. The results indicate that training has no significant effect on member performance, as shown by a t-value of 0.766, lower than the t-table value of 2.005, with a significance level of 0.448 (>0.05). In contrast, trainer competence has a positive and significant effect, with a t-value of 3.889 and a significance level of 0.001 (<0.05). Simultaneously, training and trainer competence significantly affect member performance, with an F-value of 27.323 and significance <0.001. Trainer competence has the stronger influence. The Adjusted R-square of 0.534 indicates that 53.4% of the variance in member performance is explained by the two variables. These findings imply that improving trainer competence should be prioritized to enhance member performance.

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