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All Journal Industrial and Systems Engineering Assessment Journal (INASEA) REKAYASA JMM (Jurnal Masyarakat Mandiri) Jurnal Teknik Industri Terintegrasi (JUTIN) JURMATIS : Jurnal Manajemen Teknologi dan Teknik Industri Jurnal Pengabdian UNDIKMA Community Empowerment Jurnal AbdiMas Nusa Mandiri International Journal of Research in Community Services Prima Abdika: Jurnal Pengabdian Masyarakat Industrika : Jurnal Ilmiah Teknik Industri Jurnal Abdiraja Jurnal Abdimas Ekonomi dan Bisnis Prosiding Seminar Nasional Teknologi Informasi dan Bisnis Jurnal Pengabdian Masyarakat Charitas Metris: Jurnal Sains dan Teknologi Prosiding Seminar Nasional Manajemen Industri dan Rantai Pasok
Feliks Prasepta Sejahtera Surbakti
Program Studi Teknik Industri, Fakultas Teknik, Universitas Katolik Indonesia Atma Jaya
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Digital Safety Education for the Constituents of West Nusa Tenggara Electoral District 2 Surbakti, Feliks Prasepta Sejahtera
Jurnal Pengabdian UNDIKMA Vol. 6 No. 3 (2025): August
Publisher : LPPM Universitas Pendidikan Mandalika (UNDIKMA)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33394/jpu.v6i3.16374

Abstract

This community service aims to provide the public with practical knowledge and skills in cybersecurity, focusing on securing digital devices, digital identities, and managing digital footprints. The method used involved interactive seminar-based training and case simulations. Participants were trained to understand various types of cyber threats, recognize digital scams, and implement security measures such as using strong passwords, two-factor authentication, full encryption, and antivirus software. Additionally, participants were encouraged to manage their digital footprints responsibly to minimize the risk of privacy violations. To evaluate the effectiveness of the program, a structured instrument in the form of pre-test and post-test questionnaires was used. The instrument measured participants’ understanding of key cybersecurity concepts and safe digital practices. The data collected were analyzed using descriptive statistics, specifically by comparing the average scores before and after the training to determine the extent of knowledge improvement. The results of this program showed a significant improvement of 35% in participants’ awareness and understanding of digital security. In conclusion, this program successfully enhanced participants’ digital literacy in cybersecurity and contributed to building a safer digital ecosystem in Indonesia.
Pengabdian Masyarakat sebagai Narasumber dalam Webinar Ngobrol Bareng Legislator Untuk Peningkatan Kesadaran Perlindungan Data Pribadi Surbakti, Feliks Prasepta Sejahtera
Jurnal Pengabdian Masyarakat Charitas Vol. 4 No. 02 (2024): Jurnal Pengabdian Masyarakat Charitas
Publisher : Program Studi Teknik Industri, Fakultas Teknik, Universitas Katolik Indonesia Atma Jaya Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25170/charitas.v4i02.5950

Abstract

With the growing digital transformation, ensuring cybersecurity has become crucial, especially concerning personal data protection. This event, titled "Jangan Asal Sebar Data Pribadi," aimed to raise awareness about the legal framework and best practices for safeguarding personal data in Indonesia. The discussion, held on March 1, 2023, covered key regulations such as the Personal Data Protection Law (UU No. 27 of 2022), which sets strict penalties for unauthorized dissemination of personal information. The session also introduced the "8 Digital Safety Indicators," which include managing privacy on social media, reporting misuse, disabling geographic tracking, and adopting strong password practices. These steps, along with utilizing antivirus software and twofactor authentication, are essential in protecting individuals from phishing, malware, and data theft. The event concluded with actionable solutions to mitigate common cyber threats like fake APK files sent through messaging apps. This seminar underscored the importance of digital literacy and vigilance in maintaining cybersecurity and emphasized the need for individuals and organizations to implement robust data protection strategies. The discussion highlighted the growing importance of safeguarding personal data to prevent security breaches and protect privacy.
Risk Mitigation on Metalworking Oil & Fluids Business Process by Integrated House Of Risk (HOR) and Fishbone Diagram Approach Natalia, Christine; Oktavia, Chendrasari Wahyu; Silaban, Sonia Artha Ria; Surbakti, Feliks Prasepta Sejahtera
Metris: Jurnal Sains dan Teknologi Vol. 22 No. 02 (2021): Desember
Publisher : Prodi Teknik Industri, Fakultas Teknik - Universitas Katolik Indonesia Atma Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25170/metris.v22i02.3040

Abstract

Business processes take an essential role in creating strategic goals for every company. However, It is not easy things in current condition. In the business process, every company has many vulnerable activities to risk. This research was conducted in the company engaged in the manufacturing industry that produces and supplies metalworking oils & fluids. So far, the company has experienced risk events such as late production and late delivery. This research aims to analyse and design the risk mitigation strategies of the company’s supply chain by using House of Risk and Fishbone Diagram approaches. By integrating these two methods, the root of the risk agent can be specifically identified and make it easier to design risk mitigation strategies. The purpose of this research is to analyse and design a risk mitigation strategy using the integrated HOR and Fishbone Diagram approach in the supply chain of a metalworking oils & fluids company. This research indicates twenty risk events, six priority risk agents, sixteen root of risk agents, and six priority mitigation strategies. The six priority mitigation strategies include implementing reward and punishment for better SOP, starting with briefing every day before activities, providing regular training to the employees, hiring great employees, establishing employee performance appraisal effectively, and maintaining machines preventively.
Understanding Effective Use of Big Data: Challenges and Capabilities (A Management Perspective) Surbakti, Feliks Prasepta Sejahtera
Metris: Jurnal Sains dan Teknologi Vol. 23 No. 01 (2022): Juni
Publisher : Prodi Teknik Industri, Fakultas Teknik - Universitas Katolik Indonesia Atma Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25170/metris.v23i01.3274

Abstract

While prior research has provided insights into challenges and capabilities related to effective Big Data use, much of this contribution has been conceptual in nature. The aim of this study is to explore such challenges and capabilities through an empirical approach. Accordingly, this paper reports on a multiple case study approach, involving eight organizations from the private and public sectors. The study provides empirical support for capabilities and challenges identified through prior research and identifies additional insights viz. problem-driven approach, time to value, data readiness, data literacy, data misuse, operational agility, and organizational maturity assessment.
The Application of Sentiment Analysis on Customers Responses in Social Media (Case Study: Indihome and First Media Internet Service Provider) Surbakti, Feliks Prasepta Sejahtera; Ginting, Andi Arifta
Metris: Jurnal Sains dan Teknologi Vol. 23 No. 02 (2022): Desember
Publisher : Prodi Teknik Industri, Fakultas Teknik - Universitas Katolik Indonesia Atma Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25170/metris.v23i02.4150

Abstract

The development of technology in industry 4.0 era leads to a digitalization process which is marked by the emergence of the internet as one of the important enablers. Indihome and Firstmedia are the most popular Internet Service Providers) ISPs in Indonesia in providing internet services. These two companies certainly have competition in winning the hearts of customers. One of the important factors in this business competition is customer response in the form of reviews which are usually done through social media tools such as Twitter. For this reason, it is important to study how the customer responds in the form of a given sentiment. Sentiment analysis can be a way to study customer responses to products and services. Sentiment Analysis is a method that is part of Big Data in Data Science which is useful for assessing sentiment in the form of positive or negative sentiments. The data collected was 1000 tweets for each ISP which will be processed with the help of Rstudio. The processing results obtained 177 positive tweets, 489 neutral, and 334 negative tweets for indihome while firstmedia obtained 620 positive tweets, 222 neutral tweets, and 158 negative tweets. The result is firstmedia ISPs get a better positive response and the number of complaints is less than indihome. Internet service providers (ISPs) can improve product and service quality by creating a single database system and also implementing the service design blueprint.
Edukasi Keamanan Siber Berdigital dengan Aman Surbakti, Feliks Prasepta Sejahtera
Prima Abdika: Jurnal Pengabdian Masyarakat Vol. 4 No. 4 (2024): Volume 4 Nomor 4 Tahun 2024
Publisher : Program Studi Pendidikan Guru Sekolah Dasar Universitas Flores Ende

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37478/abdika.v4i4.4967

Abstract

The rapid development of digital technology in Indonesia has heightened the need for cybersecurity education to safeguard individuals against prevalent digital fraud. This community service initiative, titled "Cybersecurity: Safe Digital Practices," aims to raise awareness and educate participants about key aspects of digital security. The program covers the fundamentals of cybersecurity, including digital fraud detection, device security, identity protection, and understanding digital footprints. The implementation involved interactive workshops that addressed common cyber threats and equipped participants with practical strategies for safe digital engagement. Methodologies included presentations on real-life cyber-attack cases, discussions on digital fraud tactics such as phishing, pharming, and sniffing, and hands-on sessions for using security tools like two-factor authentication, fingerprint authentication, and device tracking. Participants were encouraged to engage actively, allowing for the immediate application of learned strategies. Results indicate an increased awareness and capability among participants to recognize and counteract digital fraud. Through post-program evaluations, participants reported a significant improvement in their confidence and ability to protect personal information and secure digital devices. In conclusion, this program effectively enhanced the cybersecurity skills of the participants. It is recommended that future programs expand to include more advanced topics, such as cybersecurity for small businesses and data privacy laws. Continued collaboration with educational institutions and community organizations can further disseminate cybersecurity knowledge across broader demographics, ensuring safer digital practices at the community level.
People Development Dengan Metode Business Process Improvement (Studi Kasus: PT. XYZ) Surbakti, Feliks Prasepta Sejahtera; Alfonso, Pedro
Jurnal Teknik Industri Terintegrasi (JUTIN) Vol. 6 No. 4 (2023): Oktober
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jutin.v6i4.19430

Abstract

PT. XYZ intends to create a Human Resources Information System (HRIS), requiring HR master data. During the formation of HR master data, many errors were found in the business processes within it, necessitating corrections. The numerous errors in HR business processes have hindered the creation of the Human Resources Information System (HRIS) system. Business process improvements are carried out in the recruitment and people development modules. Improving business processes is the initial step in creating master data to be used in the Human Resources Information System (HRIS) system. Business process improvements begin with the identification of business processes, evaluation of business processes, and proposing business process improvements. The evaluation of business processes is done using the business process improvement method and the ESIA (Eliminate, Simplify, Integrate, Automate) technique. The proposed business processes for recruitment and people development show significant differences in the number of activities and the flow of processes performed
Edukasi Tantangan Transformasi Digital di Dunia Bisnis pada Masyarakat Dapil Sumatera Selatan 2 Sejahtera Surbakti, Feliks Prasepta
Jurnal Abdimas Ekonomi dan Bisnis Vol. 4 No. 2 (2024): Jurnal Abdimas Ekonomi dan Bisnis
Publisher : LPPM Universitas Bina Sarana Informatika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31294/abdiekbis.v4i2.5769

Abstract

Digital transformation has become an essential aspect of economic development and modern society, especially in Indonesia, which is currently a leading player in the ASEAN digital economy. A 2022 study by Google Temasek Bain & Company showed that Indonesia contributes around 40% of the total value of digital economy transactions in ASEAN. One of the challenges of digital transformation in Indonesia lies in the use of information and communication technology in business processes and community activities. This community service project aims to analyze the main challenges in digital transformation in Indonesia's business sector, particularly in utilizing information and communication technology to improve business efficiency. The method used is a national webinar-based community service involving legislators, academics, and practitioners, with an awareness-raising approach through presentations and interactive discussions. The results of this activity show that public awareness of the challenges of digital transformation increased by 70%, with participants gaining a better understanding of the importance of strategies in utilizing digital technologies, such as social media, data analytics, and artificial intelligence (AI). In conclusion, digital transformation is an urgent necessity to enhance business competitiveness in the digital economy era, with the involvement of diverse stakeholders being key to addressing these challenges.
PENINGKATAN LITERASI DIGITAL UNTUK PELESTARIAN BUDAYA INDONESIA Feliks Prasepta Sejahtera Surbakti
JMM (Jurnal Masyarakat Mandiri) Vol 9, No 5 (2025): Oktober
Publisher : Universitas Muhammadiyah Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31764/jmm.v9i5.34219

Abstract

Abstrak: Pelestarian budaya Indonesia menghadapi tantangan besar di era digital akibat derasnya arus informasi dan dominasi budaya global seperti Korean Wave. Rendahnya literasi digital masyarakat menyebabkan misinformasi dan berkurangnya apresiasi terhadap budaya lokal. Kegiatan pengabdian masyarakat ini bertujuan untuk meningkatkan soft skill kesadaran kritis (seperti kemampuan memverifikasi informasi dan memahami konteks budaya) serta hardskill teknis (seperti pengaturan privasi digital dan produksi konten kreatif) guna melestarikan identitas budaya Indonesia. Metode pelaksanaan meliputi observasi awal, pre-test, pelatihan literasi digital, webinar nasional, dan post-test. Webinar bertema “Menjaga Budaya Indonesia dengan Bijak di Era Digital” melibatkan akademisi, legislator, dan praktisi, dengan partisipasi 130 peserta. Hasil menunjukkan adanya peningkatan signifikan dalam pemahaman peserta mengenai pentingnya verifikasi informasi, konteks budaya, dan penghormatan nilai tradisional saat berbagi konten daring sebesar 70%. Kesimpulannya, pelestarian budaya Indonesia di era digital memerlukan literasi digital yang kuat, kolaborasi multipihak, serta optimalisasi media digital sebagai sarana edukasi budaya.Abstract: The preservation of Indonesian culture faces major challenges in the digital era due to the overwhelming flow of information and the dominance of global cultures such as the Korean Wave. The low level of digital literacy in society often leads to misinformation and a decline in appreciation for local culture. This community service program aims to enhance critical awareness soft skills (such as the ability to verify information and understand cultural context) as well as technical hard skills (such as managing digital privacy and producing creative content) in order to preserve Indonesia’s cultural identity. The implementation methods included initial observation, pre-test, digital literacy training, a national webinar, and post-test. The webinar, themed “Preserving Indonesian Culture Wisely in the Digital Era,” involved academics, legislators, and practitioners, with the participation of 130 attendees. The results showed a significant improvement in participants’ understanding of the importance of information verification, cultural context, and respect for traditional values when sharing online content, with an increase of 70%. In conclusion, preserving Indonesian culture in the digital era requires strong digital literacy, multi-stakeholder collaboration, and the optimization of digital media as a means of cultural education.
KEGIATAN PENGABDIAN MASYARAKAT INTERNASIONAL MELALUI PEMBELAJARAN “DESIGN THINKING FOR INNOVATION WITH AI TOOLS” Surbakti, Feliks Prasepta Sejahtera
JMM (Jurnal Masyarakat Mandiri) Vol 9, No 6 (2025): Desember
Publisher : Universitas Muhammadiyah Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31764/jmm.v9i6.35647

Abstract

Abstrak: Kegiatan pengabdian masyarakat internasional ini dilatarbelakangi oleh kebutuhan untuk meningkatkan literasi inovasi dan kemampuan mahasiswa dalam memanfaatkan kecerdasan buatan (AI) sebagai bagian dari proses desain modern. Urgensi kegiatan terletak pada semakin pentingnya integrasi AI dalam pendidikan tinggi untuk mendukung kesiapan mahasiswa menghadapi tantangan industri berbasis digital. Program ini diikuti oleh mahasiswa program teknologi informasi dan desain, yang berpartisipasi dalam perkuliahan interaktif, diskusi kelompok, serta penugasan proyek berbasis design thinking dengan dukungan alat AI. Evaluasi dilakukan melalui pretest posttest pemahaman konsep serta survei kepuasan peserta. Hasilnya menunjukkan peningkatan pemahaman rata-rata sebesar 78% dan tingkat kepuasan mencapai 95%. Kegiatan ini berkontribusi pada penguatan kapasitas mahasiswa dalam inovasi berbasis AI serta mendukung perluasan jejaring akademik dan kolaborasi internasional dalam pendidikan tinggi.Abstract: This international community engagement program was motivated by the need to enhance students’ innovation literacy and their ability to utilize artificial intelligence (AI) as part of modern design processes. The urgency of this initiative lies in the growing importance of integrating AI into higher education to prepare students for challenges in digitally driven industries. The program was attended by students from information technology and design disciplines, who participated in interactive lectures, group discussions, and project-based assignments grounded in design thinking supported by AI tools. Evaluation was conducted through pretest posttests of conceptual understanding and a participant satisfaction survey. The results showed an average improvement of 78% in understanding and a satisfaction rate of 95%. This activity contributed to strengthening students’ capacity for AI-driven innovation and supported the expansion of academic networks and international collaboration in higher education.
Co-Authors Agnes Natalia Alfonso, Pedro B.Wahju, Marsellinus Billie Tiandri, Bernardus Chendrasari Wahyu Oktavia Christine Natalia E Yosephan Christanto Milano Ferdian Suprata Ginting, Andi Arifta Kane, Evan Lucas Lucky Maria Magdalena Wahyuni Inderawati Martinus Tukiran Peter Bradley Riofenta , Ignatius Galviandra Salsabila, Syafira Silaban, Sonia Artha Ria Stephanus Ivan Goenawan TIUAJ, Yanto Wibawa Prasetya YANTO YANTO