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Journal : Jurnal Komputer Teknologi Informasi Sistem Komputer (JUKTISI)

Mapping SPBE Challenges in Indonesia: Systematic Review by Architecture Domain Rahma Aulia, Virdha; Ramadhani Mukhlis, Iqbal; Rahmawati, Rafika; Indayanti Sugata, Tri Luhur; Karunia Farista Ananto, Prasasti; Rinjeni, Tri Puspa; Sembilu, Nambi
Jurnal Komputer Teknologi Informasi Sistem Informasi (JUKTISI) Vol. 4 No. 1 (2025): Juni 2025
Publisher : LKP KARYA PRIMA KURSUS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62712/juktisi.v4i1.368

Abstract

Growing disparities in digital governance readiness across Indonesia highlight the urgency of strengthening the nation's Electronic-Based Government System (SPBE). This study conducts a systematic literature review of 34 recent studies to identify key factors that influence SPBE implementation across six architecture domains: Business (Organizational) Architecture, Data Architecture, Application Architecture, Infrastructure Architecture, Security Architecture, and Service Architecture. Drawing on the PRISMA methodology, the review uncovers recurring obstacles such as governance misalignment, fragmented system development, infrastructure limitations, inadequate data management, weak cybersecurity, and inconsistent service delivery. While these challenges inform the analysis, the proposed conceptual framework reframes each domain as a positive construct—suggesting that stronger performance in these areas contributes to greater SPBE implementation success. This framework provides policymakers with a structured lens to guide targeted digital transformation efforts. The study emphasizes the importance of policy coherence, inter-agency collaboration, human resource capacity, and integrated digital ecosystems, and invites future empirical research to validate and refine the framework through quantitative testing and in-depth case studies, particularly focusing on governance and people-centered factors.
Analysing User Reviews with ETL using Pentaho Data Integration Sugata, Tri Luhur Indayanti; Rafika Rahmawati; Tri Puspa Rinjeni; Virdha Rahma Aulia; Prasasti Karunia Farista Ananto; Iqbal Ramadhani Mukhlis
Jurnal Komputer Teknologi Informasi Sistem Informasi (JUKTISI) Vol. 4 No. 2 (2025): September 2025
Publisher : LKP KARYA PRIMA KURSUS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62712/juktisi.v4i2.403

Abstract

User reviews are a crucial element in guiding the continuous improvement of mobile applications for developers. This research aims to utilize Extract, Transform, Load (ETL) techniques using Pentaho Data Integration to analyze user reviews of government mobile applications which is ‘Sentuh Tanahku’, focusing on improving service quality through actionable data insights. The ETL process involves collecting and cleaning data from the Google Play Store to derive valuable insights that inform recommendations for app improvement. After data extraction, text preprocessing steps, such as cleansing, case folding, and keyword filtering, were applied to prepare the data for analysis. By categorizing user reviews into key aspects such as user interface, performance, bug fixes, security, compatibility and feature development this research enables the identification of most frequently discussed and complained about by users. The output of this research includes a structured dataset in Excel format. By demonstrating the effectiveness of ETL and text analysis in transforming unstructured user reviews into strategic insights, this research contributes to utilizing Pentaho Data Integration as an alternative and effective tool for processing and analyzing user reviews.