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Journal : Jurnal Mantik

Analysis of Service Quality and Product Quality on Customer Purchase Decisions in CV. Surya Indah Jaya Medan with Price as a Variable Intervention Reiwines Reiwines; Ferry Hidayat
Jurnal Mantik Vol. 5 No. 4 (2022): February: Manajemen, Teknologi Informatika dan Komunikasi (Mantik)
Publisher : Institute of Computer Science (IOCS)

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Abstract

This study aims to determine the effect of service quality and product quality on customer purchase decision in CV. Surya Indah Jaya Medan with price as a variable intervention. This type of research is explanatory research. The population in this study were all customers of CV. Surya Indah Jaya, totaling 7,311 customers. The technique of determining the sample is to use the 10% significant slovin technique so that as many as 99 samples are obtained. In the study which will be distributed with questionnaires measured by a Likert scale. The data analysis used multiple linear regression analysis and the coefficient of determination as well as simultaneous test and partial test. The results showed that service quality and product quality have a significant effect on customer purchase decision in CV. Surya Indah Jaya Medan with price as a variable intervention.
Analysis of Factors Affecting the Work Discipline of Employees CV. Golden Seafresh Medan Intan Permatasari Gojali; Ferry Hidayat
Jurnal Mantik Vol. 5 No. 4 (2022): February: Manajemen, Teknologi Informatika dan Komunikasi (Mantik)
Publisher : Institute of Computer Science (IOCS)

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Abstract

This study aims to determine the effect of compensation, leadership and supervision on the work discipline of employees of CV. Golden Seafresh Medan. This type of research is explanatory research. The population in this study were all employees of CV. Golden Seafresh has 59 employees. The technique of determining the sample uses a saturated sample. In this study, the questionnaire will be distributed as measured by a Likert scale. Data analysis used multiple linear regression analysis and coefficient of determination as well as simultaneous and partial tests. The results showed that compensation, leadership, and supervision partially or simultaneously had a positive and significant effect on employee work discipline on CV. Golden Seafresh. Based on the results of this study, the implication for management is to be able to adjust compensation, leadership style and implementation of better supervision.