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Digitalization of Police Services as Public Service Innovation: A Case Study of the Parepare Police Ahmad, Jamaluddin; Nurjannah Nonci; Zainuddin, Abdul Majid; Astuti, Yayuk; Gafur, Abdul
Journal of Local Government Issues Vol. 9 No. 1 (2026): March
Publisher : Universitas Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/logos.v9i1.43348

Abstract

This study investigates the digitalization of police services through the Polri Super App at the Parepare Police Department, focusing on efficiency, accessibility barriers, accountability and transparency, and institutional challenges. The research aims to analyze how digital policing contributes to more efficient and accountable service delivery while also identifying the limitations constraining its implementation. Using a qualitative case study approach, data were collected through in-depth interviews, observations, and document analysis. They were processed using NVivo software to generate thematic coding, word frequency visualization, and a matrix coding query. The findings reveal that the application significantly improved efficiency by reducing waiting times and streamlining administrative processes. It also enhanced accountability through digital trails that minimized manipulation and unofficial payments. However, the study highlights persistent barriers, particularly for older citizens with limited digital literacy, as well as institutional challenges such as inadequate staff training and frequent system downtime. From a theoretical standpoint, the results confirm the relevance of the Technology Acceptance Model (TAM) and the Unified Theory of Acceptance and Use of Technology (UTAUT). At the same time, the New Public Service (NPS) framework emphasizes the importance of accountability and inclusivity in digital reforms.
Penguatan Karakter Cinta Pertanian Sejak Dini melalui Edukasi Budidaya Tanaman Berbasis Praktik bagi Siswa Sekolah Dasar Aksal Mursalat; Ahmad Mustanir; Sunandar Said; Nurjannah Nonci; Muliani Samiri; Muhammad Rais Rahmat Razak; Muhammad Faisal Saade; Jamaluddin Ahmad; Nuraini Kasman; Muhammad Hanafi; Syamsu Tang; Andi Astinah Adnan
ASPIRASI : Publikasi Hasil Pengabdian dan Kegiatan Masyarakat Vol. 4 No. 4 (2026): Juli : ASPIRASI : Publikasi Hasil Pengabdian dan Kegiatan Masyarakat
Publisher : Asosiasi Periset Bahasa Sastra Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/aspirasi.v4i4.2886

Abstract

The declining interest of younger generations in the agricultural sector has become a major challenge to ensuring sustainable farmer regeneration in Indonesia. Therefore, introducing agriculture at an early age through experiential learning is essential to foster positive attitudes toward farming. This community service program aimed to strengthen elementary school students' agricultural appreciation through practice-based plant cultivation education. The program was implemented at SD Negeri 3 Betao, Sidenreng Rappang Regency, involving 23 students. A participatory approach based on the learning by doing concept was applied through three stages: preparation, educational sessions integrated with hands-on plant cultivation activities, and monitoring and evaluation. Program effectiveness was assessed using pre-test and post-test questionnaires to measure changes in students' agricultural appreciation. The results demonstrated active participation from all students throughout the program. The average pre-test score increased from 52.1% to 92.6% in the post-test, representing an average improvement of 40.5%. Improvements were observed across all evaluation indicators, including enjoyment of planting activities, willingness to care for plants, appreciation of the farming profession, responsibility for maintaining planted crops, and interest in participating in future agricultural activities. These findings indicate that practice-based plant cultivation education is an effective approach to fostering agricultural appreciation among elementary school students and may contribute to supporting future farmer regeneration.