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ANALISIS WAKTU TUNGGU PELAYANAN APOTIK BPJS RAWAT JALAN DI RUMAH SAKIT X TANJUNGPINANG Yonrizon Yonrizon; Renatalia Fika; Putri Buana Ningrum
Journal Pharma Saintika Vol. 8 No. 2 (2025): Jurnal Pharma Saintika
Publisher : Program Studi DIII Farmasi Akademi Farmasi Dwi Farma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51225/jps.v8i2.69

Abstract

Abstract: The quality of prescription services plays a crucial role in determining patient satisfaction with pharmaceutical services. Waiting time is one of the indicators of prescription service quality, as patients tend to feel satisfied when the waiting time for prescription services is not excessively long and meets the established standards. This study is descriptive observational in nature, focusing on a specific sample of outpatient prescriptions at RS X Tanjungpinang. Data were collected through observations during both peak and non-peak hours and analyzed using statistical analysis methods. The results indicate that the average waiting time for non-compounded prescription services during peak and non-peak hours is 8 minutes and 10 seconds. This suggests that RS X Tanjungpinang meets the waiting time standards for prescription services as outlined in Minister of Health Regulation No. 34 of 2016.
TINGKAT KEPUASAN PASIEN TERHADAP PELAYANAN OBAT ANTIHIPERTENSI PADA PASIEN RAWAT JALAN DI RS X PEKANBARU Muhajri Agusfina; Renatalia fika; Ainun Naim; Mevy Trisna; Ahmad Asrawi
Journal Pharma Saintika Vol. 8 No. 2 (2025): Jurnal Pharma Saintika
Publisher : Program Studi DIII Farmasi Akademi Farmasi Dwi Farma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51225/jps.v8i2.72

Abstract

Abstract: Pharmacy personnel play a role in providing accurate, clear and up-to-date information to patients. Providing drug information to patients is important so that patients receive the right and proper treatment. This study aims to determine the level of patient satisfaction with drug services for outpatients at X Hospital. This study is an observational/survey study with a descriptive research design. Based on the results of the study conducted on the level of public satisfaction with drug services by pharmacy personnel at X Hospital, Pekanbaru, the level of satisfaction was obtained in the Satisfied category (67%). This result is an average of 5 dimensions of satisfaction, namely reliability 59% in the quite satisfied category, responsiveness 70% in the satisfied category, attention (empathy) 68% in the very satisfied category, assurance 69% in the satisfied category, tangible facilities 69% in the satisfied category. The level of patient satisfaction with drug services at X Hospital from the five dimensions of satisfaction does not have a very satisfied category.
BIOAKTIFITAS ANTIINFLAMASI EKTRAK METANOL RIMPANG SIJANGKANG (Hornstedtia scyphifera var. Fusiformis Holttum) TERHADAP TIKUS PUTIH JANTAN Mevy Trisna; Renatalia Fika; Ilza Fitri Handayani; Ainun Naim; Muhajri Agusfina
Journal Pharma Saintika Vol. 8 No. 2 (2025): Jurnal Pharma Saintika
Publisher : Program Studi DIII Farmasi Akademi Farmasi Dwi Farma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51225/jps.v8i2.78

Abstract

An investigation examined the anti-inflammatory effects of the methanol extract from the Sijangkang rhizome (Hornstedtia scyphifera var. Fusiformis Holttum) on male albino rats that were induced with 1% carrageenan at a volume of 0.2 ml/rat. The tool used in this test is a Plethysmometer with a working principle using Archimedes' law. A Plethysmometer is a tool used to measure edema volume. The way it works is based on measuring the volume of fluid due to the immersion of the organ whose degree of inflammation is measured into mercury liquid. The working principle is that if an object is dipped into a liquid, the object will get an upward pressure equal to the liquid that is pushed by the object. From the results of the research that has been done, it can be concluded that the methanol extract of sijangkang rhizome has anti-inflammatory activity. The research conducted is an experimental study using 12 test animals consisting of 4 treatment groups, namely 1 negative control group (aquadest), and 3 groups of test substances methanol extract of sijangkang rhizome. The doses used were 2 mg/200 g BW/5 ml, 4 mg/200 g BW/5 ml, and 8 mg/g BW/5 ml. The negative control group and the test group with doses of 4 mg/200 g BW and 2 mg/200 g BW showed a very high and continuously increasing percentage of edema formation. This was due to the fact that the negative control group received only distilled water, while the test group was administered a small amount of the test substance that failed to prevent edema formation. In contrast, the test substance, at a dose of 8 mg/200 g body weight/5 ml, exhibited anti-inflammatory properties.