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All Journal Journal of Community Service and Engagement Greenation International Journal of Tourism and Management
Wikrama Wardana
Universitas Pramita Indonesia, Indonesia
Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Other

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Peningkatan Kualitas Produk dengan Pelatihan ISO 9001:2015 Sistem Manajemen Mutu Pada Industri Packaging di Tangerang Agus Purwanto; Masduki Asbari; Dewiana Novitasari; Yoyok Cahyono; Wikrama Wardana; Popong Suryani; Khaerul Fahmi; Ali Mustofa; Imbuh Rochmad; Indah Sri Wahyuni
Journal of Community Service and Engagement Vol. 1 No. 02 (2021): October 2021
Publisher : CV. AGUSPATI RESEARCH INSTITUTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.9999/jocosae.v1i02.12

Abstract

Peningkatan kualitas produk merupakan hal yang utama dalam sebuah industri manufaktur. Aktivitas Pengabdian kepada masyarakat ini berupa Pelatihan ISO 9001:2015 Sistem Manajemen Mutu Pada Industri Packaging di Tangerang ini bertujuan untuk memberikan pelatihan peningkatan pengetahuan kepada karyawan industri Packaging di Tangerang. Kegiatan pelatihan ini secara offline atau tatap muka dilaksanakan pada tanggal 14 Juni 2019 dan diikuti oleh 89 orang karyawan industri Packaging di Tangerang, sedangkan pemateri berjumlah 1 orang, Materi yang disampaikan mengacu pada judul agenda pelatihan . Metode pelatihan berupa pemberian materi secara tatap muka, peserta dapat bertanya secara langsung tanpa perlu berkumpul. Pada akhir kegiatan dilakukan dengan sesi tanya jawab dan ujian tertulis sebagai bentuk evaluasinya. Hasil setelah mengikuti pelatihan, para peserta dapat memahami persyaratan dan ISO 9001:2015 Sistem Manajemen Mutu di tempat kerja masing-masing.Nilai evaluasi pretest sebelum pelatihan rata rata sebesar 21% sedangkan setelah pelatihan nilai post test sebesar rata rata 92%
Product and Channel Difference Mofel Distribution in Increasing Customer Loyalty Sri Rezeki; Lili Suryati; Wikrama Wardana; Desamen Simatupang; Marihot Simanjuntak; Brenhard Tampubolon; Mauritz Sibarani
Greenation International Journal of Tourism and Management Vol. 1 No. 2 (2023): (GIJTM) Greenation International Journal of Tourism and Management (June - Augu
Publisher : Greenation Research & Yayasan Global Resarch National

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/gijtm.v1i2.33

Abstract

This study aims to determine the effect of product differentiation on customer loyalty at CV. Makmur Auto Sejahtera Medan, knowing the effect of distribution channels on customer loyalty at CV. Makmur Auto Sejahtera Medan, and knowing the effect of product differentiation and distribution channels on customer loyalty at CV. Prosperous Auto Prosperous Medan. The population in this study are regular customers of CV. Prosperous Auto Sejahtera Medan as many as 62 regular customers. The sampling technique in this study used a saturated sample. Thus, the number of research samples used is 62 regular customers. Data were analyzed using multiple linear regression analysis method. The results of the analysis give the equation Customer Loyalty = 0.108 + 0.249 Product Differentiation + 0.383 Distribution Channels + e. The results of the research partially show that product differentiation has a positive and significant effect on customer loyalty CV. Prosperous Auto Prosperous Medan. This is evidenced by the acquisition of tcount 4.834 > ttable 1.67065 and a significant value of 0.000 <0.05 and distribution channels have a positive and significant effect on customer loyalty CV. Prosperous Auto Prosperous Medan. This is evidenced by the acquisition of a tcount of 4.818 > ttable of 1.67065 and a significant value of 0.000 <0.05. Simultaneously, product differentiation and distribution channels simultaneously have a positive and significant effect on customer loyalty CV. Prosperous Auto Prosperous Medan. This is evidenced by the acquisition of an Fcount of 30.308 > ttable of 3.15 and a significant value of 0.000 <0.05.
A new Model for Improving Employee Productivity Peni Cahyati; Nazifah Husainah; Wikrama Wardana; April Gunawan Malau; Marihot Simanjuntak; Laresen Barasa; Lenggogeni Lenggogeni
Greenation International Journal of Tourism and Management Vol. 1 No. 2 (2023): (GIJTM) Greenation International Journal of Tourism and Management (June - Augu
Publisher : Greenation Research & Yayasan Global Resarch National

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/gijtm.v1i2.40

Abstract

The reason of this think about was to decide the level of impact of the execution of existing instruction and preparing programs on the work efficiency of gracious hirelings. Based on the comes about of information preparing, it is known that the components of the execution of instruction and preparing programs that must be considered and progressed are as takes after: Preparing Materials, Non-Formal Instruction, Preparing Plans, Educators Neighborliness, Preparing Varieties, Preparing Strategies, and Preparing Manuals. Whereas the components of actualizing instruction and preparing programs that must be kept up are as takes after:Formal Instruction, Teachers Aptitudes, Educators Capacity, Preparing Framework Offices, Preparing Educational programs, Preparing Assessment. The execution of instruction and preparing programs influences the work efficiency of gracious hirelings and the impact of the usage of preparing programs is more overwhelming, this is often so since the execution of preparing programs is more frequently done and more applicable even in spite of the fact that it still appears hypothetical within the work of respectful workers. In this manner an suitable instruction and preparing program will have an affect on expanding the efficiency of its representatives.
Co-Authors Agus Purwanto Ali Mustofa April Gunawan Malau Brenhard Tampubolon Desamen Simatupang Dewiana Novitasari Imbuh Rochmad Indah Sri Wahyuni Khaerul Fahmi Laresen Barasa Lenggogeni Lenggogeni Lili Suryati Marihot Simanjuntak Masduki Asbari Mauritz Sibarani Nazifah Husainah Peni Cahyati Popong Suryani Sri Rezeki Yoyok Cahyono