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Hubungan Kualitas Pelayanan Kesehatan dengan Tingkat Kepuasan Pasien Jamkesmas di Puskesmas Sedayu I Kabupaten Bantul Wardhana, Hendra; Sutisna, Endang; Sumardiyono, .
Nexus Kedokteran Komunitas Vol 3, No 1 (2014): Nexus Kedokteran Komunitas
Publisher : Fakultas Kedokteran Universitas Sebelas Maret Surakarta

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Background : Jamkesmas (Public Health Insurance) patients as the customers who used health care service in puskesmas need a high-quality health service to cure the diseases they suffer from and to generate satisfaction with the health service they receive from the personnel of puskesmas. As we know, puskesmas is one form of comprehensive health service organizations encompassing health promotion, prevention, curing and recovery aspects for all people so that the society will get a high-quality and affordable health service. The preliminary study shows that there is a relationship between health service quality and the satisfaction level of Jamkesmas (Public Health Insurance) patient. The higher the quality of health service, the higher is the satisfaction level received by the Jamkesmas patient. The bad health service given by the health service provider will decrease the satisfaction level of Jamkesmas patients. This study aimed to find out and to analyze the relationship between health service quality and the satisfaction level of Jamkesmas patients in Puskesmas Sedayu I of Bantul Regency. Methods : This study was an analytical observational research with cross-sectional approach. Thirty subjects of research selected using purposive quota sampling technique were the participants of Jamkesmas who had had them examined in Puskesmas Sedayu I of Bantul Regency and met the inclusion criteria. The data collection was carried out through direct interview with the patients using questionnaire. The data of research was analyzed using Chi Square test. Results : This study showed that the Quality of Health Service was related significantly to the Satisfaction Level of Jamkesmas Patient (p = 0.003). Conclusions : There was a statistically significant relationship between Health Service Quality and the Satisfaction Level of Jamkesmas patients of 52.80%. Keywords:Jamkesmas, Service Quality, Satisfaction.Â

Association Between Exclusive Breastfeeding and the Risk of Tonsilitis in Children Under Five in Demak, Central Java Wardhana, Hendra; Kharisman, Ibnu; Stella, Paramita
Indonesian Journal of Medicine Vol 3, No 2 (2018)
Publisher : Masters Program in Public Health, Universitas Sebelas Maret, Indonesia

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Background: Upper respiratory infection (URI) remains one of the primary causes of child mortality in Indonesia. Some studies have shown that exclusive breastfeeding can prevent various infectious diseases including URI. However, in some places the incidence of tonsilitis is still high although target of exclusive breastfeeding coverage has been met. This study aimed to determine association between exclusive breastfeeding and the risk of tonsillitis in children under five in Demak, Central Java.Subjects and Method: This was a cross sectional study conducted at 3 Community Health Centers, Demak, Central Java, from March to April 2017. A sample of 35 children under five years old were selected for this study. The dependent variable was the incidence of tonsillitis. The independent variable was history of exclusive breastfeeding. The data were collected by questionnaire. Tonsillitis was determined by history taking and physical examination. The data were analyzed by Fisher exact test.Results: Children without history of exclusive breastfeeding had an increased risk of contracting tonsillitis (OR= 9.58; p= 0.015) compared to those with history of exclusive breastfeeding.Conclusion: Provision of exclusive breastfeeding is associated with lower risk of tonsilitis in children under five.Keywords: tonsillitis, exclusive breastfeeding, children under fiveCorrespondence:Paramita Stella. Indonesian Doctor Internship Program, Bagas Waras Hospital, Klaten, Central Java.Indonesian Journal of Medicine (2018), 3(2): 71-76https://doi.org/10.26911/theijmed.2018.03.02.02

Hubungan Kualitas Pelayanan Kesehatan dengan Tingkat Kepuasan Pasien Jamkesmas di Puskesmas Sedayu I Kabupaten Bantul Hendra Wardhana; Endang Sutisna; . Sumardiyono
Nexus Kedokteran Komunitas Vol 3, No 1 (2014): Nexus Kedokteran Komunitas
Publisher : Fakultas Kedokteran Universitas Sebelas Maret Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (80.408 KB)

Background : Jamkesmas (Public Health Insurance) patients as the customers who used health care service in puskesmas need a high-quality health service to cure the diseases they suffer from and to generate satisfaction with the health service they receive from the personnel of puskesmas. As we know, puskesmas is one form of comprehensive health service organizations encompassing health promotion, prevention, curing and recovery aspects for all people so that the society will get a high-quality and affordable health service. The preliminary study shows that there is a relationship between health service quality and the satisfaction level of Jamkesmas (Public Health Insurance) patient. The higher the quality of health service, the higher is the satisfaction level received by the Jamkesmas patient. The bad health service given by the health service provider will decrease the satisfaction level of Jamkesmas patients. This study aimed to find out and to analyze the relationship between health service quality and the satisfaction level of Jamkesmas patients in Puskesmas Sedayu I of Bantul Regency. Methods : This study was an analytical observational research with cross-sectional approach. Thirty subjects of research selected using purposive quota sampling technique were the participants of Jamkesmas who had had them examined in Puskesmas Sedayu I of Bantul Regency and met the inclusion criteria. The data collection was carried out through direct interview with the patients using questionnaire. The data of research was analyzed using Chi Square test. Results : This study showed that the Quality of Health Service was related significantly to the Satisfaction Level of Jamkesmas Patient (p = 0.003). Conclusions : There was a statistically significant relationship between Health Service Quality and the Satisfaction Level of Jamkesmas patients of 52.80%. Keywords:Jamkesmas, Service Quality, Satisfaction.

Differences Levels of Sodium, Potassium, Calcium, and Magnesium Before and After Cisplatin Administration in Child with Osteosarcoma Wardhana, Hendra; Riza, Muhammad; Umma, Husnia Auliyatul
Journal of Maternal and Child Health Vol. 7 No. 5 (2022)
Publisher : Masters Program in Public Health, Universitas Sebelas Maret, Indonesia

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Background: Cisplatin is one of the most commonly used cytostatic chemotherapy agents, especially in patients with solid tumors such as osteosarcoma. The exact mechanism of whether and how cisplatin causes electrolyte disturbances is still unclear. This study aims to determine the differences in levels of sodium, potassium, calcium, and magnesium with the administration of cisplatin in children with osteosarcoma.Subjects and Method: This was an analytical retrospective study using secondary data in the form of medical records. The sample size in this study was calculated by the single proportion for

The Role of Social Media Platforms as a Means of Digital Marketing Innovation for Startups in Indonesia Widjaja, Trees Nia Sari; Putri, Melati Triani; Renatasari, Distya Ayu; Wardhana, Hendra; Redjeki, Finny
RIGGS: Journal of Artificial Intelligence and Digital Business Vol. 4 No. 2 (2025): Mei - Juli
Publisher : Prodi Bisnis Digital Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/riggs.v4i2.1933

This study explores the role of social media platforms as an innovative digital marketing tool for startups in Indonesia. With the growing number of digital startups and internet penetration, social media has become a strategic platform to build brand awareness, engage customers, and enhance business growth. The research adopts a qualitative literature review approach, analyzing various studies and cases in the Indonesian startup ecosystem. Findings suggest that platforms like Instagram, TikTok, Facebook, and LinkedIn significantly contribute to marketing innovation by enabling low-cost promotions, real-time customer interaction, and viral campaigns. The paper also identifies challenges including algorithm changes, content saturation, and limited human resources. Strategic recommendations are provided for startups to optimize their social media presence.

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