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All Journal Jurnal Manajemen Teknologi Journal of Business and Management The Indonesian Journal of Business Administration KURVA S JURNAL MAHASISWA Gadjah Mada International Journal of Business EKOMBIS REVIEW: Jurnal Ilmiah Ekonomi dan Bisnis The Asian Journal of Technology Management (AJTM) AGRIMOR Jurnal Mirai Management Jurnal Manajemen Indonesia Syntax Literate: Jurnal Ilmiah Indonesia Journal of Economic, Bussines and Accounting (COSTING) SEIKO : Journal of Management & Business International Journal of Supply Chain Management The International Journal of Business Review (The Jobs Review) Dinasti International Journal of Education Management and Social Science Al-Kharaj: Journal of Islamic Economic and Business Community Engagement and Emergence Journal (CEEJ) Journal of Economics and Business UBS Journal of Research in Social Science and Humanities International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) The South East Asian Journal of Management International Journal of Management, Entrepreneurship, Social Science and Humanities (IJMESH) Eduvest - Journal of Universal Studies Amkop Management Accounting Review (AMAR) Jurnal Bisnis dan Pemasaran Digital Studi Akuntansi dan Bisnis Indonesia
Dermawan Wibisono
School Of Business And Management Institut Teknologi Bandung
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Journal : The Asian Journal of Technology Management (AJTM)

 1 
Design of Corporate Performance Management System : Case Study at PT X IN INDONESIA Wibisono, Dermawan; Hoa, Hong Mee; Untea, Pungkas
The Asian Journal of Technology Management (AJTM) Vol 1, No 1 (2008)
Publisher : School of Business and Management Institut Teknologi Bandung

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Abstract

This paper focus on design of company performance management for corporate level of XCompany that produces food ingredient to supply instant noodle, snack and processed meatindustries. The framework of proposed performance measurement systems is combining of theBalanced Scorecard (BSC) and Malcolm Baldrige National Quality Award (MBNQA). Fourperspectives that are Financial, Customer, Internal Process, and Learning & Growth are based onthe BSC framework in which in every perspective several variables are developed using the BSC aswell as the MBNQA approaches. In the Financial Perspective there are three indicators focusesnamely Shareholder Satisfaction, Direct Profit Contribution and Asset Utilization. In the CustomerPerspective consist of Customer Satisfaction, Market Share and Based Customer. In the InternalBusiness Process perspective consist of four indicators namely New Product Development, SupplyChain Management, Productivity and Quality System. Learning & Growth perspective consists ofthree indicators namely Leadership Quality and Employer’s Competency, Organization Developmentand Employer’s Retention, and Information & Technology System.Keywords: Performance Management, the Balanced Scorecard, Malcolm Baldrige National QualityAward
Co-Authors , Akhiyar , Akhyar . Meiliza, . Adrian Pasca Agung Sukma Hardana agus Purwadi Ahmad Kemal Arsyad Alpha Nur Setyawan Pudjono Alpha Pudjono Amanah Pasaribu Anugia, Zakie Arief Andhella Aries F Firman Asbah, Zuhwan Assydik, Muhammad Handeriyan Bagus Budianto Bangun, Madju Yuni Ros Berlit Deddy Setiawan Binti Hassan, Radiah Chairuna, Dina Cornell, Axel William Darusulistyo, Sidik Durio Etgar Durio Etgar Firmanto, Andri Budhiman Habsoro, Moh Akhim Bayu Hadiyanto, Haris Halim, Didi Kurniadi Harimukti Wandebori Hasibuan, Fabian Zaki Geraldy Herry Hudrasyah Hibban, Laksamana Naufal Hoa, Hong Mee Husodo, Widodo Kukuh Sujatmiko I Nyoman Sardjana Ima Fatima Ima Fatima Ima Fatima, Ima Izhar Rahman Dwiputra Jonathan, Ivan Kaff, Ahmad Auva Nadiyyi Kukuh M Rahardjo Lase, Putri Vaerina Maulanda, Fadrian Dwiki Meita Annisa Nurhutami Mohammad Wisaksono Mohammad Zaki Mubarok, Mohammad Zaki Mohammed K. Khan Mohammed K. Khan Muhammad Handeriyan Assydik Muhammad Shidqi, Roza Mursyid Hasan Basri Mustika Sufiati Purwanegara Mustika Sufiati Purwanegara Nabilla, Faradhina Astri Nanda Ravenska Oktorius Kosasih Priyanto, Rohmat Putri, Aghnia Nadhira Aliya Rahmat Hidayat Rahmawati, Isadora Raihan, Maudy Farras Raka Achmad Inggis, Raka Achmad Ramadhan, Dimas Rizki M. Ratih Siti Rachmawati Reni Sri Rahayu Reno Renaldi Tibyan Rhanni Apriani Wirdhawan Rhanni Apriani Wirdhawan Riansa, Muhamad Danindra Rizki Utama Romi Setiawan Roza Muhammad Shidqi Santi Novani Setiawan, Romi Setiawan, Steven Nathanael Shihran, Reza Setiadi Siallagan, Manahan Parlindungan Saragih Sonia, Veren Sulaeman, Dwi Rian Taufik Faturohman Untea, Pungkas Utama, Rizki Wirdhawan, Rhanni Apriani Zulfikar, Prananda Septian