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All Journal Jurnal Pseudocode Journal of Intelligent Systems Jurnal Informatika dan Teknik Elektro Terapan DoubleClick : Journal of Computer and Information Technology Informatik : Jurnal Ilmu Komputer Indonesian Journal of Business Intelligence (IJUBI) JATI (Jurnal Mahasiswa Teknik Informatika) Jurnal TIKOMSIN (Teknologi Informasi dan Komunikasi Sinar Nusantara) Indonesian Journal of Police Studies Tridharmadimas: Jurnal Pengabdian Kepada Masyarakat Jayakarta International Journal Software Engineering and Computer Science (IJSECS) Jurnal Teknologi Sistem Informasi Malcom: Indonesian Journal of Machine Learning and Computer Science Jurnal Sistem Informasi Jurnal Inovasi Pengabdian dan Pemberdayaan Masyarakat Jurnal Pengabdian Masyarakat dan aplikasi Teknologi INTECH (Informatika dan Teknologi)
Yanuar Wicaksono
Dian Nuswantoro University
Humanities Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Electrical & Electronics Engineering Engineering Industrial & Manufacturing Engineering Law, Crime, Criminology & Criminal Justice Mathematics Public Health Social Sciences Other

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ANALISIS KINERJA TATA KELOLA TEKNOLOGI INFORMASI PADA PERPUSTAKAAN XYZ MENGGUNAKAN FRAMEWORK COBIT 5.0 Wicaksono, Yanuar; Ariski, Denis; Rochmadi, Tri; Nur Rachman Dzakiyullah, Raden
Indonesian Journal of Business Intelligence (IJUBI) Vol 8 No 2 (2025): Indonesian Journal of Business Intelligence (IJUBI)
Publisher : Universitas Alma Ata

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Abstract

The use of information technology in organizations, including government agencies, is crucial for improving efficiency and service quality. XYZ Library utilizes information technology in various aspects of its operations, thus requiring an analysis of information technology governance to ensure optimal utilization. This study aims to analyze the performance of information technology governance at XYZ Library using the COBIT 5.0 Framework, focusing on the Deliver, Service, and Support (DSS) and Monitor, Evaluate, and Assess (MEA) domains. The research method used is a qualitative descriptive method, with data collection through interviews, observations, and questionnaires. The analysis was conducted to measure the level of capability of the DSS and MEA domains and identify gaps (GAP) between the current state (as-is) and the expected state (to-be). The results show that four of the five domains are at levels 4 or 3, with a GAP of 1 level from the expected target. DSS01, MEA02, and MEA03 show fairly consistent processes but still need improvement in terms of innovation, documentation, and compliance audits. Meanwhile, the DSS02 and MEA01 domains still require improvement in terms of documentation and incident evaluation procedures, as well as system performance. This study provides strategic recommendations aimed at strengthening information technology governance at the XYZ Library on a sustainable basis in the future.
Co-Authors Aditya, Muhammad Fahrul Ahmad Qois Amrullah, Ahmad Qois Amrullah Ahmad Subhan Yazid Anwar, Mushonnef Arifah, Heni Innayatul Ariski, Denis Asti Ratnasari, Asti Bagaskara, Navyro Darmawan, Rachmat David, Muhammad Dhina Puspasari Wijaya, Dhina Puspasari Dzakiyullah, Nur Rachman Dzakiyullah, Raden Nur Rachman Eko Setiawan Gunawan, Rizky Fadilah Harahap, Avrillaila Akbar Heksaputra, Dadang Jailani, Moh. Maharani, Mutiara Puspita MIFTAKHUL JANNAH Murniasih, Murniasih Muzaki, Mukhammad Izzat Azizi Nisa, Nanda Dhea Nizar Hafidl, Muhammad Arma Nur Rachman Dzakiyullah, Raden Pramuntadi, Andri Prasetya, Muhammad Ganang Putra, Wahyu Adam Rochmadi, Tri Romi Satria Wahono Sabaar, Linda Trisna Ayu Rahmawati Siti Nurhalimah Sopyan, Daisya Susanti Susanti Susilowati, Desy Syafira, Debyi Vincent Suhartono Wiwit Dwi Lestari, Wiwit Dwi Wulandari Wulandari Wulandari, Cahyana Tri Wulansari, Shinta Zahiyah, Ashilah Zendrato, Mei Albert