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Pengukuran Mutu Layanan Dan Kepuasan Nasabah Pada PT (PERSERO) Bank Bri Klaten Kantor Kas UNWIDHA Arif Julianto Sri Nugroho; Abdul Haris; Agung Nugroho Jati; Anis Marjukah; Purwo Haryono; Dandang Setyawanti; - Tasari
Praxis : Jurnal Sains, Teknologi, Masyarakat dan Jejaring Vol 3, No 2: Maret 2021
Publisher : Soegijapranata Catholic University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24167/praxis.v3i2.3118

Abstract

Penelitian ini bertujuan menguji kepuasan layanan pada institusi keuangan publik PT Bank BRI (Persero) Kantor Kas Unwidha Klaten melalui uji kesenjangan antara harapan mutu layanan dan persepsi nasabah terhadap mutu layanan yang telah diberikan. Metode riset yang dilakukan melalui uji kuantitatif sampel sebagai responden sebanyak 104 nasabah melalui teknik pengambilan sampel secara Convenience. Uji kuantitatif dilakukan dalam penelitian meliputi uji validitas, uji reliabilitas butir kuesioner dan uji konfirmasi servqual. Hasil riset menjelaskan bahwa semua dimensi dalam Servqual meliputi bukti fisik, reliabilitas, jaminan, daya tanggap dan empati kesemuanya masih memiliki nilai kesenjangan dengan nilai rerata -57.27 poin, yang berarti belum memuaskan nasabah. Dimensi reliabilitas dari uji kuantitatif memiliki nilai kesenjangan terbesar senilai –65.50 poin sehingga harus menjadi prioritas PT Bank BRI dalam memperbaiki mutu layanan
Apakah Laba Berbasis Kas, Berbasis Akrual dan Pembagian Laba Perusahaan Terakselerasi di Pasar? Tri Utami; Riri Zelmiyanti; Hidayatul Khusnah; Abdul Haris; Cahaya Nugrahani; Titik Purwanti
Muhammadiyah Riau Accounting and Business Journal Vol 3 No 2 (2022): Muhammadiyah Riau Accounting and Business Journal: April - September
Publisher : Faculty of Economics and Business Universitas Muhammadiyah Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37859/mrabj.v3i2.3586

Abstract

Angka akuntansi terakselerasi di pasar apabila angka akuntansi direaksi oleh pasar dan tercermin dalam harga saham atau return saham. Tujuan dari penelitian ini adalah untuk menguji apakah komponen laba berbasis akrual dan berbasis kas terakselerasi di pasar. Disamping itu, penelitian ini juga menguji apakah distribusi laba kepada investor dan kreditor terakselerasi di pasar. Penelitian ini menggunakan pengukuran perubahan pertumbuhan untuk mengukur akselerasi. Objek penelitian dilakukan pada perusahaan manufaktur yang terdaftar di Bursa Efek Indonesia dengan jumlah sampel sebanyak 881 firm-year observation. Multiple Regression dan Clustered Robust Regression digunakan untuk menguji hipotesis. Hasil penelitian menunjukkan bahwa komponen laba berbasis akrual berpengaruh positif dan signifikan terhadap return saham, dengan kata lain komponen akrual terakselerasi di pasar. Sedangkan komponen laba berbasis kas, dan distribusi laba kepada investor dan kreditor tidak berpengaruh terhadap return saham.
KKN-TEMATIK PEMBERDAYAAN MASYARAKAT DESAPOLITAN JIMBUNG JOMBORAN DAN KRAKITAN ERA PANDEMI COVID-19 DI KABUPATEN KLATEN Arif Julianto Sri Nugroho; M Puji Darmo; Endang Eko DS; Sukasih Ratna W; Gunawan Budi S; Abdul Haris; Agung Nugroho Jati; Tasari Tasari
Buletin Abdi Masyarakat Vol 2, No 2 (2022): Edisi Februari 2022
Publisher : Universitas YPPI Rembang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (506.498 KB)

Abstract

The empowerement of village potential is one way to improve the economy.The activity of KKNT PPM in Covid-19 pandemic era in Desapolitan Jimbung Jomboran and krakitan Klaten aims to improve the empowerement people in three vilages. The models which is done include 1) entrepreneurship capacity Building and 2) Technology and Literacy Knowledge. From those activities there is a positive result which is obtained where the society, people were enthusiatic in joining program and it is led to formation of foundation for empowering people and entrepreneurship Desapolitan in the new normal after Covid-19 pandemic
MODEL PERUBAHAN PERILAKU MASYARAKAT DALAM MENGELOLA MANAJEMEN LINGKUNGAN PADA MASA PANDEMI COVID-19 MODEL PERUBAHAN PERILAKU MASYARAKAT DALAM MENGELOLA MANAJEMEN LINGKUNGAN PADA MASA PANDEMI COVID-19 M Pujo Darmo; Ratnanik Ratnanik; Zuyina Luklukaningsih; Abdul Haris; Agung Nugroho Jati; Dandang Setyawanti; Arif Julianto Sri Nugroho
Prosiding Seminar Nasional Akuntansi dan Manajemen (SENAMA) Prosiding Seminar Nasional Akuntansi dan Manajemen (SENAMA)
Publisher : Sekolah Tinggi Ilmu Ekonomi AMA Salatiga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52353/senama.v0i0.251

Abstract

Riset ini bertujuan menguji model apakah terdapat pengaruh pengetahuan, sikap, perilaku terhadap perubahan  hidup sehat warga Desa Kahuman Polanharjo Klaten. Model yang  digunakan menggunakan uji Stuctural Equation Model. Disain riset dilakukan melalui metode kuantitatif. Populasi riset semua warga Kahuman yang telah memahami konsep Perilaku Hidup Bersih Sehat. Teknik sampling pada responden dilakukan secara purposive sampling pada  120 warga Kahuman. Hasil uji diperoleh simpulan dari tiga peubah bebas didapat dua peubah bebas berpengaruh signifikan terhadap PHBS. Sedangkan satu peubah bebas berupa pengetahuan tidak memengaruhi perilaku hidup bersih sehat. Temuan riset memberikan saran kepada pihak pemangku kepentingan terutama perangkat desa, pimpinan satgas Covid tingkat RT RW dan Desa untuk semakin meningkatkan perilaku hidup bersih sehat serta dilakukan riset eksperimen
The Measuring of Quality Services on Pasyandu Desa as The Effort to Enhance Mother and Children's Health Degree Arif Julianto Sri Nugroho; Abdul Haris; Sumargana; Endang Eko Djati Setiawati; Sukasih Ratna Widayanti; Dandang Setyawanti
Proceeding of International Conference on Science, Health, And Technology Proceeding of the 1st International Conference Health, Science And Technology (ICOHETECH)
Publisher : LPPM Universitas Duta Bangsa Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (313.338 KB) | DOI: 10.47701/icohetech.v1i1.774

Abstract

The state health burden comes from the high population growth, infectious diseases, non-communicable diseases, and the higher mental health disorder. In a long period of time, this will undermine the nation’s productivity level and the economy in a country. The effort to promote the population services, health, and disease prevention need to be taken seriously. Most morbidity, mortality, population explosion, and disability as the disease effect can be prevented through promotive and preventive efforts. However, the efforts to enhance public health quality in primary service level are currently not optimal. The loose health promotion and disease prevention result the high number of morbidity and mortality. In the quarter IV 2017 there were 3.597 mothers’ died during childbirth and 22.327 infants’ death. The prevalence of the stunting toddlers or short stature was 27.6 percent, 3.4 percent of children under five were malnourished, and 14.4 percent of children under five were less malnourished [1]. This study is based on the consideration that it is necessary to conduct evaluation research on the quality services of Posyandu Desa through the Servqual model test, the importance of continuous research, and the consistency of the previous researcher. In particular, this study aims to determine the gap value and the efforts to close the biggest gap through Sevqual test. The population in this study are housewives who have children under five as the receiver of Posyandu Desa services. This study uses purposive sampling of 60 respondents in the village area of Klaten Regency. The attributes in the quality service questionnaire include tangibles, reliability, responsiveness, assurance, and empathy [2]. Quantitative tests to be conducted include the item validity test and Servqual Analysis confirmation test. From the result, it is obtained that there is still negative value with the largest negative value on the tangible dimension. The improvement efforts must be continued with emphasis on improving the value which have the largest negative dimension to enhance the quality service of Posyandu KB in the community
PENDAMPINGAN DAN PEMBINAAN ANALIS PASAR IKM GERABAH/ KERAMIK DI DESA MELIKAN KECAMATAN WEDI KABUPATEN KLATEN Titik Purwanti; Agung N Jati; Oki Kuntaryanto; Syarifah Aini; Zuyina Luklukaningsih; Anna Febrianty; Anis Marjukah; Abdul Haris; Kun Ismawati; Endang Wulandari; Nawang Kalbuana
SURAKARTA ABDIMAS JOURNAL Vol. 2 No. 1 (2023): Surakarta Abdimas Journal
Publisher : FAKULTAS EKONOMI UNIVERSITAS SURAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52429/saj.v2i1.168

Abstract

Abstract The marketing of pottery is getting better because the successors of these SMEs are no longer stuttering technology, they have made sales through various social media, there are even young pottery entrepreneurs who have been able and concentrated on selling their pottery abroad, although the standard of pottery for export must meet the requirements and high standards, so it requires painstakingness as well as caution in its manufacture. The problems experienced by partners are 1) Melikan Village has the potential to develop pottery products, moreover pottery is one of Klaten's brand images (precisely Melikan Wedi village), how to prepare an effective marketing strategy, 2) Pottery in Melikan Village, Wedi District, still has potential and still exists, for that it needs to be supported how pottery marketing can be improved so as to accelerate growth, 3) how to make Melikan Wedi pottery SMEs able to compete with competitors. The objectives of this assistance and coaching are 1) to prepare an effective marketing strategy, 2) to accelerate growth, 3) to be able to compete with competitors. The methods applied to overcome partner problems are a) providing educational provision of mentoring, coaching training so that Melikan pottery SMIs are able to analyse their marketing, b) organising mentoring, training on better marketing methods to produce more effective marketing, c) providing training to pottery human resources in order to strengthen the human resources of Melikan pottery SMIs to be able to compete with other pottery competitors. The targets and outcomes achieved in this mentoring and coaching programme are to provide an identity as a pottery craftsman who is able to compete and continue to grow into a solid pottery SMI, provide direction and guidance to focus on pottery marketing analysis programmes and coaching of stakeholders as well as the effectiveness of pottery marketing. Keywords: Pottery, Tilted Round, Glaze, Melikan Village.