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PEMANFAATAN TEPIAN SUNGAI SEBAGAI BAGIAN DARI PENGEMBANGAN MANAJEMEN HOTEL PURI ASRI MAGELANG YANG BERBASIS EKOWISATA Kristianto, Dwi Agus; Triyono, Joko
Kepariwisataan: Jurnal Ilmiah Vol. 14 No. 02 (2020): Kepariwisataan: Jurnal Ilmiah
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat Sekolah Tinggi Pariwisata Ambarrukmo Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47256/kepariwisataan.v14i02.22

This study aims to determine the use of riverbanks as part of the development of ecotourism-based hotel management at Hotel Puri Asri Magelang which includes planning, implementation, and evaluation as well as the obstacles faced in utilizing river banks at the hotel. The choice of Hotel Puri Asri Magelang was because the researchers viewed that this hotel was able to apply the concept of ecotourism well. This research is qualitative. The research method used is the method of interviewing, observation, and documentation. Analysis of the data used in this study using descriptive analysis. In a more comprehensive environmental impact analysis, socio-cultural and economic factors, the environment are also considered and in fact, it is often to try to separate the socio-economic and physical components of the environment, however, separate checks of these components are usually made as is done here, for convenience organization. Many features of the physical environment are attractions for tourists, tourism facilities and infrastructure are one aspect of the environment that is important in tourism activities. The development of tourism and the use of tourists in an area can have environmental impacts. The type and extent of environmental impacts are also closely related to the type and intensity of tourism development undertaken. Keywords: ecotourism, sustainable tourism development, hotel management

ANALISIS LOYALITAS PELANGGAN HOTEL SYARIAH DI DAERAH ISTIMEWA YOGYAKARTA Kristianto, Dwi Agus; Kiswantoro, Amin
Kepariwisataan: Jurnal Ilmiah Vol. 13 No. 03 (2019): Kepariwisataan: Jurnal Ilmiah
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat Sekolah Tinggi Pariwisata Ambarrukmo Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47256/kepariwisataan.v13i03.29

In the past the function of the hotel was only as a place to stay for consumers who travel on business or tourism and do not have a relationship or family at their destination. Sharia concept hotels continue to grow along with the needs of Muslim consumers around the world. The concept of sharia hotels also continues to grow in Indonesia, especially in the Yogyakarta region as one of the tourist destinations in Indonesia. This study aims to determine the effect of price, service quality and brand image on customer loyalty of sharia hotels in Yogyakarta Special Region both partially and simultaneously.This type of research is causally comparative. The variables in this study are price, service quality, brand image and customer loyalty. The population in this study are customers who have visited sharia hotels in Yogyakarta. Sampling was done by nonrandom sampling, specifically using purposive sampling where the sample was taken from the population, with the following criteria: 1) Customers who had stayed in sharia hotels in Yogyakarta more than twice, and 2) Respondents aged 18 years. The sample in this study was taken as many as 100 respondents. Data collection techniques using questionnaires. Data analysis used is multiple linear regression analysis.Based on the results of the study, the following conclusions are obtained: (1) Prices have a positive and significant effect on customer loyalty; (2) Service quality has a positive and significant effect on customer loyalty; (3) Brand image has a positive and significant effect on customer loyalty; and (4) Price, service quality, and brand image have a positive and significant effect on customer loyalty. Keywords: hotel, sharia, price, service quality, brand image, customer loyalty.

ONLINE TRAVEL AGENTS USE FOR SALES AND PROMOTION OF HOTEL IN KALIURANG YOGYAKARTA Kristianto, Dwi Agus; Syamsu, Moch. Nur; Wisnumurti, Aldi
Kepariwisataan: Jurnal Ilmiah Vol. 12 No. 01 (2018): Kepariwisataan: Jurnal Ilmiah
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat Sekolah Tinggi Pariwisata Ambarrukmo Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47256/kepariwisataan.v12i01.91

Although traditional travel agents have played an important role as proxies enabling travelers to make connections with hotels, the emergence of the internet has changed the traditional relationship between hotels and travel agents. Instead of a traditional agentâ€“principal relationship, online travel agents (OTAs) seem to act as more than just intermediaries and more as business partners or vendors. Scholars have previously observed troubled, if not hostile, relationships between hotels and OTAs. There has been a growing tendency for hotel and accommodation business worldwide to use Online Travel Agents (OTAs) to promote and sell their rooms. This research discusses the advantages and disadvantages of the promotion and sales through OTAs for hotel business in Kaliurang a famous tourism destination object in Yogyakarta. The object of the research is the hotel manager, supervisors and staff who handle the hotel promotion and sales of their accommodation business. Hotel were located in Kaliurang chosen based on cluster proportional and the informants were chosen based on purposive sampling technique. The result shows that the disadvantages in using OTAs as promotion and sales tool are rising occupancy, direct payment, and as a tool in making hotel well known worldwide. The disadvantages are decrease net sales, over booking, negative comments could downgrade the hotels rank, and OTAs make hotels website got limited traffic. The motivation of hotel managements in using OTAs is highly motivated. The dominant factor of the perception included factors in self-perception of the target, factor in the self-perception., and factors perception of situation. This research suggests to the villa management to recruit special personnel for handling OTAs as well as to manage own websites to increase the net sales. Keywords: promotion, sales, hotel management, online travel agents

PEMANFAATAN TEPIAN SUNGAI SEBAGAI BAGIAN DARI PENGEMBANGAN MANAJEMEN HOTEL PURI ASRI MAGELANG YANG BERBASIS EKOWISATA Dwi Agus Kristianto; Joko Triyono
Kepariwisataan: Jurnal Ilmiah Vol 14, No 2 (2020): Kepariwisataan: Jurnal Ilmiah
Publisher : Sekolah Tinggi Pariwisata Ambarrukmo Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar

This study aims to determine the use of riverbanks as part of the development of ecotourism-based hotel management at Hotel Puri Asri Magelang which includes planning, implementation, and evaluation as well as the obstacles faced in utilizing river banks at the hotel. The choice of Hotel Puri Asri Magelang was because the researchers viewed that this hotel was able to apply the concept of ecotourism well. This research is qualitative. The research method used is the method of interviewing, observation, and documentation. Analysis of the data used in this study using descriptive analysis. In a more comprehensive environmental impact analysis, socio-cultural and economic factors, the environment are also considered and in fact, it is often to try to separate the socio-economic and physical components of the environment, however, separate checks of these components are usually made as is done here, for convenience organization. Many features of the physical environment are attractions for tourists, tourism facilities and infrastructure are one aspect of the environment that is important in tourism activities. The development of tourism and the use of tourists in an area can have environmental impacts. The type and extent of environmental impacts are also closely related to the type and intensity of tourism development undertaken.Keywords: ecotourism, sustainable tourism development, hotel management

ANALISIS LOYALITAS PELANGGAN HOTEL SYARIAH DI DAERAH ISTIMEWA YOGYAKARTA Dwi Agus Kristianto; Amin Kiswantoro
Kepariwisataan: Jurnal Ilmiah Vol 13, No 3 (2019): Kepariwisataan: Jurnal Ilmiah
Publisher : Sekolah Tinggi Pariwisata Ambarrukmo Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar

In the past the function of the hotel was only as a place to stay for consumers who travel on business or tourism and do not have a relationship or family at their destination. Sharia concept hotels continue to grow along with the needs of Muslim consumers around the world. The concept of sharia hotels also continues to grow in Indonesia, especially in the Yogyakarta region as one of the tourist destinations in Indonesia. This study aims to determine the effect of price, service quality and brand image on customer loyalty of sharia hotels in Yogyakarta Special Region both partially and simultaneously.This type of research is causally comparative. The variables in this study are price, service quality, brand image and customer loyalty. The population in this study are customers who have visited sharia hotels in Yogyakarta. Sampling was done by nonrandom sampling, specifically using purposive sampling where the sample was taken from the population, with the following criteria: 1) Customers who had stayed in sharia hotels in Yogyakarta more than twice, and 2) Respondents aged 18 years. The sample in this study was taken as many as 100 respondents. Data collection techniques using questionnaires. Data analysis used is multiple linear regression analysis.Based on the results of the study, the following conclusions are obtained: (1) Prices have a positive and significant effect on customer loyalty; (2) Service quality has a positive and significant effect on customer loyalty; (3) Brand image has a positive and significant effect on customer loyalty; and (4) Price, service quality, and brand image have a positive and significant effect on customer loyalty.Keywords: hotel, sharia, price, service quality, brand image, customer loyalty

IDENTIFIKASI DAYA TARIK WISATA NON-PROFIT (STUDI KASUS PADA PRAYER GARDEN DEPOK JAWA BARAT) Fransiska Fitriani; Dwi Agus Kristianto
Kepariwisataan: Jurnal Ilmiah Vol 16, No 2 (2022): Kepariwisataan: Jurnal Ilmiah
Publisher : Sekolah Tinggi Pariwisata Ambarrukmo Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47256/kji.v16i2.156

Prayer garden depok, it's a new tourist attraction set up in the west Java area. Standing since 2015, Prayer Garden depok presents a religious pilgrimage/tour. In a unique construction, like the one found in the bible, of Solomon's temple, and furnished with the presence of prayer Caves, prayer Rooms, prayer Gardens, and prayer Chambers. The entire facility in Prayer Garden Depok can be enjoyed by any visitor for free, no charge. This is interesting, since normally a tourist attraction manager would collect fees on any visitor, starting with parking costs, admission fees, dining facilities, lodges, and so on. Thus, an identification must be necessary to know for the management of non-profit tourist attraction, such as Prayer Garden Depok, so that it can be a reference to other tourist attraction regulators. As for this study writers use qualitative descriptive methods. The conclusion that even though non-profit was derived, the manager of Paver Garden Depok kept adequate facilities for visitors and did not reduce service levels. Visitors can experience a certain amount of satisfaction from visiting Prayer Garden Depok. It can be seen from the enthusiasm of the visitor who wants to return to Praver Garden Depok.Keywords: Prayer Garden Depok, Prayer, non-profit, attraction, West Java

ANALISIS SWOT DALAM MENENTUKAN STRATEGI PROMOSI DESA WISATA MANDING PADA ERA ADAPTASI KEBIASAAN BARU Dwi Agus Kristianto; Dea Riskita Radanis
Kepariwisataan: Jurnal Ilmiah Vol 17, No 1 (2023): Kepariwisataan: Jurnal Ilmiah
Publisher : Sekolah Tinggi Pariwisata Ambarrukmo Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47256/kji.v17i1.207

It has been two years since the world has been shocked by the presence of a highly contagious virus. COVID-19 is a disease caused by the severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2). The tourism industry has also been affected. Tourism as a Strategic Economic Sector, during the COVID-19 pandemic experienced a crisis. The Manding Tourism Village felt the same way. It has been almost two year that the economic conditions of the residents who sell in the Manding Tourism Village have fluctuated due to the pandemic. Therefore, it is necessary to form a promotional strategy to help the local people's economy. This study aims to determine the promotional strategies used by Manding Tourism Village in the era of adapting new habits in the Special Region of Yogyakarta. The research method used is descriptive-qualitative. Data sources come from direct observation, semi-structured interviews, documents, and triangulation. The results of the study describe that Manding Tourism Village has not used the right promotion strategy, both digital and conventional. At the end of the study, the author provides suggestions for promotional strategies that can be used by Manding Tourism Village, namely: a. The local government needs to be present to provide education or training related to digitization to the management and community of the Manding Tourism Village; b. Managers should improve by holding deliberation to discuss the regeneration of members; c. Facilities and infrastructure so that they can be used optimally; d. Carry out promotional activities both through conventional and digital media.

Pengembangan Dark Tourism Sebagai Salah Satu Daya Tarik Wisata Tana Toraja Andi Nabila Aura Maharani; Agung Sulistyo; Dwi Agus Kristianto; Edy Suharyono; Ertanta Ari Sudanang
PANUNTUN (Jurnal Budaya, Pariwisata, dan Ekonomi Kreatif) Vol. 1 No. 1 (2024): PANUNTUN (Jurnal Budaya, Pariwisata, dan Ekonomi Kreatif)
Publisher : CV. Kurnia Grup

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61476/9zf0qn73

Indonesia has the potential for beauty and rich resources that are recognised worldwide. This diversity can be developed through the tourism sector. Tourism development can be done with the right strategies. As a development effort, attractiveness instruments are important to pay attention to. This research was conducted to develop the potential of the Lo'Ko Mata tourist attraction so that it is sustainable and provides broad benefits. This step can be done through an analysis of the internal and external environment. A mixed-methods design was used in this research, along with SWOT-8K analysis, to reveal various aspects of development. The Informant for this research is the manager of the public relations division. Based on data analysis, the Lo'Ko Mata tourist attraction is in Quadrant 1-A. These results can be used as a basis for managers to implement aggressive growth strategies. As an effort to create sustainable tourism, managers can maximise the various strengths they have, such as: 1) uniqueness of tourist attractions; 2) tourism promotion; 3) maintenance of tourist attractions; 4) role of the community; 5) potential of tourist attractions; 6) economic conditions of the community; 7) technological development; 8) tourism development; 9) cleanliness of tourist attractions; and 10). operational permit. Apart from maximising existing potential, managers can also take advantage of various opportunities that arise, including: 1) collaboration with external parties; 2) HR skills; and 3) HR welfare. Furthermore, through instruments of weakness and threat, managers need to design strategies to minimise and eliminate negative impacts. Formulating the right strategy will have an impact on management sustainability.

Rural tourism development through the role of village government: Study of Purbayan Tourist Village, Indonesia Sulistyo, Agung; Yudiandri, Tri Eko; Kusumawati, Fitri Dwi; Kristianto, Dwi Agus; Musadad, Musadad
Journal of Rural Tourism Vol. 4 No. 2 (2025): July - December
Publisher : Borneo Novelty Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70310/jrt.2025.04021255

Purpose – This study aims to examine the role of village government in developing regional potential, particularly in rural tourism.Methodology/Design/Approach – This qualitative case study investigates how the village government develops the Purbayan Tourism Village through planned work programs. Data were collected via semi-structured interviews with selected stakeholders.Findings – The village government plays a key role in developing the Purbayan Tourism Village, acting as a driver in optimizing rural tourism potential. Programs emphasize sustainability through community deliberation, legal strengthening, external collaboration, and management innovation. Policies are responsive to local needs while aligned with regulations.Originality/Value – This study highlights village government policies that contribute to sustainable tourism development.

Pengembangan Dark Tourism Sebagai Salah Satu Daya Tarik Wisata Tana Toraja Maharani, Andi Nabila Aura; Sulistyo, Agung; Kristianto, Dwi Agus; Suharyono, Edy; Ari Sudanang, Ertanta
PANUNTUN (Jurnal Budaya, Pariwisata, dan Ekonomi Kreatif) Vol. 1 No. 1 (2024): PANUNTUN (Jurnal Budaya, Pariwisata, dan Ekonomi Kreatif)
Publisher : CV. Kurnia Grup

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61476/9zf0qn73

Indonesia has the potential for beauty and rich resources that are recognised worldwide. This diversity can be developed through the tourism sector. Tourism development can be done with the right strategies. As a development effort, attractiveness instruments are important to pay attention to. This research was conducted to develop the potential of the Lo'Ko Mata tourist attraction so that it is sustainable and provides broad benefits. This step can be done through an analysis of the internal and external environment. A mixed-methods design was used in this research, along with SWOT-8K analysis, to reveal various aspects of development. The Informant for this research is the manager of the public relations division. Based on data analysis, the Lo'Ko Mata tourist attraction is in Quadrant 1-A. These results can be used as a basis for managers to implement aggressive growth strategies. As an effort to create sustainable tourism, managers can maximise the various strengths they have, such as: 1) uniqueness of tourist attractions; 2) tourism promotion; 3) maintenance of tourist attractions; 4) role of the community; 5) potential of tourist attractions; 6) economic conditions of the community; 7) technological development; 8) tourism development; 9) cleanliness of tourist attractions; and 10). operational permit. Apart from maximising existing potential, managers can also take advantage of various opportunities that arise, including: 1) collaboration with external parties; 2) HR skills; and 3) HR welfare. Furthermore, through instruments of weakness and threat, managers need to design strategies to minimise and eliminate negative impacts. Formulating the right strategy will have an impact on management sustainability.

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