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Evaluasi kepuasan pengguna arkas dengan metode eucs dan pieces (studi kasus : Kecamatan Nagrak) Rohmat Rohmat; Arny Lattu; Mupaat Mupaat
Jurnal Pendidikan Informatika dan Sains Vol. 11 No. 2 (2022): Jurnal Pendidikan Informatika dan Sains
Publisher : IKIP PGRI Pontianak

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31571/saintek.v11i1.3987

Abstract

The School Activity and Budget Plan Application (ARKAS) is an information system that utilizes information and communication technology to facilitate schools in managing planning, budgeting, implementation, and administration as well as accountability for BOS funds in digital form. This Application was first launched by the Ministry of Education in 2020. This study was conducted to determine the satisfaction of ARKAS users at the elementary school level in Nagrak sub-district, Sukabumi district. Measurement of the data that has been collected is done using the SmartPLS application. From the result of research with ten hypotheses, eight of them were rejected and the remaining variable were accepted. The result of control and format variable are positive on user satisfaction and the remaining variables, namely performance, information, efficiency, service, content, accuracy, ease of use, and timeliness have a negative effect on ARKAS user satisfaction.
Analisis Niat Perilaku Gen-Z Menggunakan UTAUT2 Dengan Kepuasan Sebagai Moderasi : Studi Kasus Aplikasi Seabank Indriani Nurfitri; Arny Lattu; M. Anton Permana
CICES (Cyberpreneurship Innovative and Creative Exact and Social Science) Vol 10 No 2 (2024): CICES
Publisher : UNIVERSITAS RAHARJA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33050/cices.v10i2.3388

Abstract

Lifestyle changes that are shifting towards digital have encouraged the financial sector to accelerate the transformation process towards digital finance known as financial technology, one of which is the Seabank application. This study was conducted with the aim of analyzing the factors that influence Gen-Z regarding satisfaction with behavioral intentions (Behavioral Intention) of using Seabank using quantitative methods by distributing questionnaires. The study used a modified UTAUT2 model by adopting only 5 of the 7 variables, namely performance expectancy, effort expectancy, social influence, facilitating conditions, and habits with the addition of one variable modification, namely trust as factors that have the potential to influence the moderating variable of user satisfaction (User Satisfaction) on behavioral intentions (Behavioral Intention) as a decision to use Seabank in the future. Data analysis used the SEM-PLS technique with the SMART PLS 3.0 application, with a total of 302 respondents who met the criteria.
PERANCANGAN ENTERPRISE ARCHITECTURE SISTEM INFORMASI DASHBOARD AKADEMIK MENGGUNAKAN METODE TOGAF-ADM (STUDI KASUS:MTS MATHLAUL ULUM) Wina Setiawaty; Lattu, Arny; Permana, M.Anton; Saputra, Dimas
Jurnal Riset Sistem Informasi dan Teknologi Informasi (JURSISTEKNI) Vol 6 No 3 (2024): JURSISTEKNI (Jurnal Sistem Informasi dan Teknologi Informasi)
Publisher : Universitas Nusa Putra

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52005/jursistekni.v6i3.338

Abstract

Perkembangan teknologi informasi mendorong instansi pendidikan untuk terus berkembang guna meningkatkan kualitas akademik dan pendidikan yang sesuai dengan misi sekolah. Sejak didirikan pada tahun 2011, MTS Mathlaul Ulum telah mengalami peningkatan dan stabilitas jumlah siswa yang mendaftar. Untuk memberikan pelayanan yang optimal kepada siswa, diperlukan penerapan Enterprise Architecture (EA) dalam merencanakan dan mengelola sistem informasi, khususnya dalam penilaian siswa yang masih dilakukan secara konvensional dan belum optimal dalam memanfaatkan teknologi informasi. Penelitian ini menggunakan metode observasi dan wawancara untuk mengidentifikasi masalah yang ada. Sistem informasi yang dikembangkan diharapkan dapat meningkatkan efisiensi kinerja guru dalam mengelola nilai siswa, serta memberikan akses yang lebih mudah bagi pihak terkait untuk memantau dan mengakses hasil belajar siswa setiap semester. Sistem ini berbasis web sehingga dapat diakses kapan saja, dan menggunakan multi-user untuk memastikan keamanan data. Hasil penelitian ini berupa prototype sistem dengan alur diagram aktivitas yang telah dirancang. Pengujian usability testing menunjukkan bahwa sistem ini memiliki nilai rata-rata 78,8 pada skala SUS, termasuk dalam kategori baik, sehingga dapat diterima dan layak digunakan oleh pengguna.
Analisis Kepuasan Pengguna Aplikasi Access By KAI : Personal Innovativeness In Information Technology Sebagai Variabel Moderator Aulia, Gesi; Lattu, Arny; Permana, M. Anton
Journal Cerita: Creative Education of Research in Information Technology and Artificial Informatics Vol 11 No 1 (2025): Journal CERITA : Creative Education of Research in Information Technology and Ar
Publisher : UNIVERSITAS RAHARJA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33050/cerita.v11i1.3381

Abstract

Banyaknya transportasi yang digunakan pada era sekarang ini adalah salah satu faktor banyak orang memilih transportasi yang bisa memanejemen waktu contohnya transportasi kereta api yang dapat diakses melalui aplikasi. Penelitian ini bertujuan untuk menganalisis kepuasan pengguna aplikasi Access By KAI dalam memenuhi kebutuhan penggunanya. Teknik penelitian menggunakan teknik SEM dengan aplikasi SMART PLS 3.0. Penelitian ini melibatkan 308 responden pada usia produktif yang menggunakan aplikasi Access By KAI. Penelitian ini menggunakan metode End User Computing Satisfaction (EUCS) dengan variabel dependent yaitu Accuracy, Content, Format, Ease Of Use, Timeliness dan Personal Innovativeness In Information Technology (PIIT) dan variabel independent yaitu Kepuasan Pengguna. Hasil penelitian menunjukkan bahwa Format, Timelineess dan PIIT berpengaruh signifikan terhadap kepuasan pengguna. Upaya yang diharapkan ialah perlunya peningkatan pada aspek Accuracy, Content dan Easy of Use agar meningkatkan kepuasan pengguna aplikasi Access By KAI.
Design Thinking untuk Perancangan UI Website Seller Toko: Studi Kasus PT Vetencode Pradani Abadi Hamzah, Shela Septiani; Lattu, Arny; Permana, Muhamad Anton
Jurnal Informatika: Jurnal Pengembangan IT Vol 10, No 4 (2025)
Publisher : Politeknik Harapan Bersama

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30591/jpit.v10i4.8839

Abstract

Competition in the digital era is a significant challenge for traditional shops in neighborhood communities (RT/RW), particularly those with limited access to and understanding of digital technology needed to compete in online markets. This study aims to design a seller website user interface (UI) using the Design Thinking approach through five stages: Empathize, Define, Ideate, Prototype, and Test. Data collection was conducted through interviews, observations, and literature studies to ensure that the design aligns with the needs of small-scale business owners. The UI prototype was developed in the form of low-fidelity and high-fidelity wireframes and tested through usability testing based on the Heuristic Evaluation method by three internal evaluators. The results showed that 60% of the usability principles revealed no issues (severity 0), while the remaining 40% only indicated cosmetic issues (severity 0.33–1.00). The overall average score of 0.23 reflects a very good level of usability without requiring major improvements. Therefore, applying Design Thinking successfully produced a user-friendly UI tailored to neighborhood-level sellers in navigating digital transformation.
Analysis of Student Job Readiness in Facing AI Transformation Towards Society 5.0 in XYZ University Students Rahman, Aura; Lattu, Arny; Permana, M. Anton
Sistemasi: Jurnal Sistem Informasi Vol 14, No 6 (2025): Sistemasi: Jurnal Sistem Informasi
Publisher : Program Studi Sistem Informasi Fakultas Teknik dan Ilmu Komputer

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32520/stmsi.v14i6.5712

Abstract

This study analyzes the factors influencing job readiness among XYZ University students in the context of Society 5.0. The novelty of this research lies in its application of Soft Systems Methodology (SSM) combined with quantitative questionnaire analysis, enabling both systemic and measurable problem identification—an approach still rarely applied in studies of student job readiness in Indonesia. A survey was conducted with 355 active students across five study programs and analyzed using IBM SPSS 2.5 to ensure data reliability. The findings reveal that AI literacy, psychological readiness, and the use of digital technologies have a significant impact, while human-centered skills such as communication and empathy serve as key reinforcing factors. Practically, this study encourages universities to integrate technology-based technical skills with soft skills in their curricula and training programs to produce graduates who are more adaptive, competitive, and prepared for the demands of Society 5.0. The study’s contribution lies in its use of SSM to map complex issues and formulate strategies for improving job readiness. The implication is that universities should embed technical competencies, soft skills, and AI-based training into adaptive learning ecosystems to better prepare graduates for the challenges of Society 5.0.
Tiktok Shop: Penggunaan Metode EUCS (End User Computing Satifiction) terhadap Kepuasan Gen-Z Mulyani, Eneng Sri; Lattu, Arny; Permana, M. Anton
Jurnal Teknologi Sistem Informasi dan Aplikasi Vol. 7 No. 3 (2024): Jurnal Teknologi Sistem Informasi dan Aplikasi
Publisher : Program Studi Teknik Informatika Universitas Pamulang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32493/jtsi.v7i3.41899

Abstract

As information technology and the internet develop, e-commerce platforms such as Tiktok shophave become an important part of life for Generation Z. Tiktok shopcombines social media with e-commerce, which allows creators and users to promote and sell products directly. via videos, live broadcasts and product catalogues. However, the popularity of Tiktok shophas also caused controversy because it is considered to be damaging market prices. After temporarily closing in October 2023, Tiktok shopreopened two months later in collaboration with PT. GoTo Gojek Tokopedia Tbk. The aim of this research is to analyze the level of satisfaction of Gen-Z consumers with Tiktok shopusing the (EUCS) method. The research results show that the variables of content, format and timeliness have a significant influence on user satisfaction, while the variables of accuracy and ease of use do not have a significant influence.
Determinant Factors of Personal Innovativeness in Information Technology of Ride-Hailing New Brand: The Role of Gender Lattu, Arny; Maulana, Agung
International Journal of Health Engineering and Technology Vol. 2 No. 2 (2023): IJHET JULY 2023
Publisher : CV. AFDIFAL MAJU BERKAH

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55227/ijhet.v2i2.157

Abstract

The objective of this study is to examine the influence of electronic word of mouth (E-WOM), social influence (SI), and perceived system and service quality (PSSQ) on personal innovativeness in information technology (PIIT) with respect to the adoption of a novel ride-hailing application brand. The research object selected for this study is the MAXIM and InDriver application, which represents a new brand in the market. The present study employed a questionnaire-based survey to gather data from a sample of 553 individuals who identified as users of either MAXIM or InDriver and who belong to the Z generation. The study employed the use of structural equation modeling (SEM) techniques, specifically utilizing the SMART-PLS software version 3. The findings of the study indicate that electronic word-of-mouth (E-WOM), social influence, and perceived system and service quality have a positive impact on an individual's inclination to adopt a new brand of ride-hailing application. . Furthermore, the findings indicate that gender impacts the propensity to adopt a new brand of ride-hailing application, with men exhibiting a greater inclination towards innovative experimentation than women.