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All Journal Jurnal Manajemen dan Agribisnis Fokus Bisnis Monex: Journal of Accounting Research Abdimas Dewantara Jurnal Ilmiah Akuntansi dan Keuangan Jurnal Mantik JBIMA (Jurnal Bisnis dan Manajemen) Jurnal Ilmiah Manajemen Kesatuan Jurnal E-Bis: Ekonomi Bisnis Jurnal Fokus Manajemen Bisnis Jurnal Ilmiah Mahasiswa Manajemen, Bisnis dan Akuntansi (JIMMBA) Jurnal Ilmiah Mahasiswa Manajemen, Bisnis dan Akuntansi Journal of International Conference Proceedings Journal of Educational Management Research Journal of Data Science Theory and Application Journal of Digital Business and Management JCSE: Journal of Community Service and Empowerment
Gunarso Wiwoho
Universitas Putra Bangsa
Agriculture, Biological Sciences & Forestry Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Social Sciences Other

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Journal : Jurnal Mantik

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Understanding sales person turnover intention: relationship between job stress, workload and job satisfaction Trisnawati, Asih; Wiwoho, Gunarso
Jurnal Mantik Vol. 8 No. 1 (2024): May: Manajemen, Teknologi Informatika dan Komunikasi (Mantik)
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/mantik.v8i1.5193

Abstract

Sales person becomes one of the assets and important factors in the company. What often happens in connection with the problem of sales person at the company is the employee's desire to leave his job (turnover intention) which ultimately requires the company to recruit employees. This research aims to find out the effect of job stress and workload on turnover intention mediated by job satisfaction. The data collection was carried out by disseminating questionnaires to 66 sales persons at PT Mitra Bisnis Keluarga Ventura Banyumas. The analytical tool used is SmartPLS 4 (Partial Least Squares) with structural equation modeling (SEM). The results of the study revealed the following: Job Stress (X1) has a negative and significant effect on Job Satisfaction (Z), Workload (X2) has a negative and significant effect on Job Satisfaction (Z), Job stress (X1) has a positive and significant effect on Turnover Intention (Y), Workload (X2) has a positive & significant effect on Turnover Intention (Y), Job Satisfaction (Z) has a negative and significant effect on Turnover Intention (Y), Job Stress (X1) has a positive & significant effect on Turnover Intention (Y) mediated by Job Satisfaction (Z) and Workload (X2) has a positive & significant effect on Turnover Intention (Y) mediated by Job Satisfaction (Z).
Co-Authors 'Abid, Awaludin Adi, Bagus Waskito Dani Rizana Endah Setiawati Hafidah Hanum Hanum, Hafidah Harini Abrilia Setyawati Hidayat, Aji Hilabi, Oki Fad'ali Irfan Helmy Isna Faiqoh Kulsumaningtyas, Sheny Kusuma, Eko Pria Lia Rahmawati, Lia Mujiasih, Riani Nofiyanti Nofiyanti Nofiyanti Nofiyanti, Nofiyanti Prasada, Imade Yoga Prasetyo, Irmanda Dwi Prianto, Teguh Rahmayoga, Rifanda Rizki Ratna Mulia Mujahidah Riani Mujiasih Riptiono, Sulis Riyanto Sari, Devi Indah Sarwanto, Joko Tri Setyawati, Ika Titik Sheny Kulsumaningtyas Siti Maesaroh Siti Maesaroh Siti Malichah Trisnawati, Asih