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All Journal Fokus Ekonomi Jurnal Manajemen dan Organisasi Review (MANOR) Journal Of Business, Finance, and Economics (JBFE) Jurnal Ekonomi, Manajemen Pariwisata dan Perhotelan Jurnal Ekonomi, Bisnis dan Manajemen JURNAL SAINS DAN TEKNOLOGI MARITIM International Journal of Economics and Management Research Perigel: Jurnal Penyuluhan Masyarakat Indonesia Jurnal Ekonomi, Manajemen Pariwisata dan Perhotelan
Retno Mulatsih
Universitas Maritim AMNI
Humanities Astronomy Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Electrical & Electronics Engineering Engineering Industrial & Manufacturing Engineering Mechanical Engineering Social Sciences Transportation

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Analisis Pengaruh Peralatan Bongkar Muat, Waktu Tunggu Truck , Kinerja Operator Bongkar Muat, Dan Tenaga Kerja (TKBM) Terhadap Produktivitas Bongkar Muat Batubara Di Pelabuhan Cirebon : Studi Kasus Pada PT. Bira Bumi Persada Adenanthera Lesmana Dewa; Uut Dwi Karningsih; Retno Mulatsih
Journal Of Business, Finance, and Economics (JBFE) Vol 2 No 2 (2021): Journal Of Business, Finance, and Economics (JBFE)
Publisher : Universitas Veteran Bangun Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32585/jbfe.v2i2.4591

Abstract

Productivity of loading and unloading is one of the problems that always gets serious attention in every country, especially regarding sea transportation. Sea transportation is a meeting point for areas that are far from the center of activity, especially in supporting economic activities. with the port, economic activities canbecome smoother, most of the export and import goods are sent by sea because the number of goods that can be transported by ships is more than the number of goods that can be transported by other fleets. if the port's performance is less than optimal, it will have a direct impact on revenue so that it will cause new problems,namely a decrease in loading and unloading productivity. This study, Coal Loading and Unloading Productivity is influenced by several factors including loading and unloading equipment, truck waiting time, loading and unloading operator performance, and labor (TKBM) from these four factors which have an important role in increasing loading and unloading productivity. The population in this study were employees/employees and TKBM and service users at PT. Bira Bumi Persada with a research sample of 60 respondents. The data analysis used in this study was descriptive analysis and quantitative analysis, the data were analyzed using multiple linear regression analysis with the help of (software) Statistical Package For Social Science (SPSS) version.26. The results of the research by partially testing the t-test hypothesis showed that loading and unloading equipment, truck waiting time, loading and unloading operator performance, and labor (TKBM) had a positive and significant effect on coal loading and unloading productivity.
The Role Of Green HRM In Talent Management Development To Improve Employee Performance In Hospitality Companies Dyah Palupiningtyas; Retno Mulatsih; Sulistyowati; Andar Sri Sumantri
International Journal of Economics and Management Research Vol. 3 No. 1 (2024): April : International Journal of Economics and Management Research
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/ijemr.v3i1.185

Abstract

This qualitative study examines the role of green human resource management (HRM) in talent management development to improve employee performance in hospitality companies. Data was collected through interviews with hospitality company managers and analyzed using thematic analysis. The background establishes the importance of environmental sustainability in the hospitality industry and the emergence of green HRM. The results demonstrate that green HRM practices like sustainability training, rewards for green behaviors, and recruiting environmentally-conscious employees enable hospitality companies to attract and retain talented employees, developing their skills to drive guest satisfaction and financial performance.
PENGARUH ASPEK KUALITAS PELAYANAN TERHADAP KEPUASAN PENUMPANG DI BANDARA INTERNASIONAL JENDERAL AHMAD YANI SEMARANG Dwi Ayu Puspitasari; Retno Mulatsih
Jurnal Ekonomi, Manajemen Pariwisata dan Perhotelan Vol. 1 No. 1 (2022): Januari : Jurnal Ekonomi, Manajemen Pariwisata Dan Perhotelan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jempper.v1i1.177

Abstract

Penelitian ini dilakukan pada Bandara Internasional Jenderal Ahmad Yani Semarang, yang bertujuan untuk menganalisis dan menjelaskan pengaruh kualitas pelayanan pegawai terhadap kepuasan penumpang. Data penelitian diperoleh melalui kuesioner dan wawancara. Sampel yang digunakan dalam penelitian sebanyak 100 responden. Hasil penelitian diharapkan dapat memberikan informasi yang berguna bagi pihak pengelola maupun kepuasan penumpang. Data yang diperoleh diolah menggunakan analisis deskriptif dan analisis statistik kuantitatif. Analisis kuantitatif menggunakan analisis regresi berganda untuk mengetahui pengaruh variabel independent terhadap variabel dependent, uji model, uji hipotesis namun sebelum dilakukan uji tersebut dilakukan dahulu uji validitas dan uji reabilitas. Hasil analisis regresi menunjukkan bahwa peningkatan kualitas pelayanan terhadap kepuasan penumpang dimana hasil tersebut mempunyai nilai korelasi determinasi R2 square sebesar 0,633. Berdasarkan hasil tersebut dapat disimpulkan bahwa perlu adanya peningkatan tangible dan responsiveness untuk meningatkan kepuasan penumpang.
Co-Authors Abimanto, Dhanan Adenanthera Lesmana Dewa Andar Sri Sumantri Azid Dipo Yamah Sari Dedy Rusmiyanto Dwi Ayu Puspitasari Egi Heryanto Akbar Eki Muhammad Zafar J. Sunyoto kusdibyo, kusdibyo Muhamad Thoriq Ramadani Palupiningtyas, Dyah Siswadi Sufriyano Sufriyano Sulistyowati Sulistyowati Uut Dwi Karningsih Wasi Sumarsono