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THE ROLE OF THE SOCIAL SERVICE OF THE DAP POVERTY ALLEVIATION IN KUANTAN SINGINGI REGENCY Emilda Rosita; Sitti Rahmah
Indonesian Journal of Social Sciences, Policy and Politics Vol. 3 No. 1 (2025): February 2025, Indonesian Journal of Social Sciences, Policy and Politics (IJSS
Publisher : Yayasan Wayan Marwan Pulungan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69745/ijsspp.v3i1.125

This study aims to examine the role of Social Services in poverty alleviation in Kuantan Singingi Regency. By referring to aspects of education, facilitation and social welfare. This study identifies policies and programs implemented by the Social Service to improve the quality of life of the community. The method used in this study is qualitative descriptive. The method of data collection is through observation, interviews and documentation. The results of the study show that the Kuantan Regency Social Service has implemented several education and social protection programs aimed at meeting the basic needs of the poor. The community believes that despite the progress made through the Social Service program, there is a need to increase transparency, accountability, and community participation. To increase the effectiveness of poverty alleviation programs, the Social Service needs to strengthen the data collection system, collaboration between agencies, and increase community participation in the program planning and evaluation process

Implementasi Program Perpustakaan Keliling oleh Perpustakaan Soeman HS dalam Meningkatkan Minat Baca Siswa Sekolah di Kota Pekanbaru Daffa Ahmad Iskandar; Virna Museliza; Sitti Rahmah; Candra Jon Asmara
Jurnal Manajemen dan Ilmu Administrasi Publik (JMIAP) Vol 8 No 2 (2026): Jurnal Manajemen dan Ilmu Administrasi Publik (JMIAP) in press
Publisher : Laboratorium Jurusan Ilmu Administrasi Negara Fakultas Ilmu Sosial Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/jmiap.v8i2.1245

The purpose is to identify the Implementation of the Mobile Library Program by the Soeman HS Library in Increasing the Reading Interest of School Children in Pekanbaru City. This research was conducted using a descriptive qualitative research approach. Research data collection was carried out through observation, interviews, and documentation. The study was conducted at the Riau Province Library and Archives Service, and the research period took place from January to March 2025. The research results indicate the existence of Standards and Targets, Resources, Inter-organizational Relations and Activity Strengthening, Characteristics of Implementing Agents, as well as Social, Economic, and Political Conditions. The organization and development of mobile libraries have the main objective of educating the nation and building character through library services that are accessible to the general public. Policy standards and recommendations, as well as the level of target achievement in increasing reading interest, can be measured using several indicators, such as: the number of readers, whether there is an increase in the number of people reading books, articles, or other reading materials. Resources to increase reading interest can include books, libraries, and literacy activities. Reading frequency refers to how often a person reads in a day, week, or month. Communication between organizations and the strengthening of activities can be carried out to create mutual understanding and maintain good relationships between organizations and their audiences.

Implementasi Kebijakan Imunisasi Dasar Lengkap Pada Balita di Puskesmas Polak Pisang Kabupaten Indragiri Hulu Virna Museliza; Sitti Rahmah; Novi Supiani T; Candra Jon Asmara
PUBLICNESS: Journal of Public Administration Studies Vol. 5 No. 2 (2026): PUBLICNESS: Journal of Public Administration Studies Terbitan IN PRESS
Publisher : Policy, Law and Political Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/publicness.v5i2.367

Complete basic immunization is a health policy that is important for reducing morbidity, disability, and mortality rates among children under five caused by diseases preventable through immunization. However, immunization coverage at the primary healthcare service level still shows fluctuations and disparities due to the lack of parental knowledge, trust in the benefits, and fear of the effects of basic immunization. This study aims to analyze the implementation of the complete basic immunization program policy for children under five at the Polak Pisang Community Health Center, Indragiri Hulu Regency. The study used a qualitative descriptive approach with data collection through observation, in-depth interviews, and documentation involving ten informants. Data analysis was carried out interactively by referring to George C. Edwards III’s policy implementation framework, which includes communication, resources, implementer disposition, and bureaucratic structure. The results showed that policy implementation had not been optimal, as indicated by uneven policy communication, limited resources and vaccine distribution, and suboptimal coordination among implementers, which impacted the low and fluctuating achievement of complete basic immunization coverage.

The Influence of Western Culture on The Behavior of Z Generation Sitti Rahmah; Virna Museliza; Ratna Nurani; Devi Deswimar
INVEST : Jurnal Inovasi Bisnis dan Akuntansi Vol. 4 No. 2 (2023): INVEST : Jurnal Inovasi Bisnis dan Akuntansi
Publisher : Lembaga Riset dan Inovasi Al-Matani

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55583/invest.v4i2.645

This study aims to determine the influence of Western culture on the behavior of Generation Z in the city of Pekanbaru. And to find out that Western culture can influence the behavior of Generation Z in the city of Pekanbaru. The hypothesis was tested with a Simple Linear Regression Test, Partial Test Validity Test The results of his research based on statistical testers using the partial t test, showed that it had a t count value of 5.437> and T table 1.695 with a significance value of 0.000, namely (5.437> 1.695). So it can be concluded that Ho is rejected and Ha is accepted, meaning that Western Culture has a significant effect on Generation Z behavior in Pekanbaru city, meaning that if Western Culture advances, then Generation Za behavior will also change. Western Culture Variables have a positive and significant effect on the Behavior of Generation Z in the city of Pekanbaru with the appropriate significance value. There is a strong relationship between Western Culture on the Behavior of Generation Z in Pekanbaru City,

Reimagining Healthcare Service Quality: A SERVQUAL-Based Analysis of Patient Satisfaction Mirnawati Mirnawati; Sitti Rahmah; Virna Museliza; Tran Thai Ha Nguyen; Muhammad Firmansyah
International Journal of Information System and Innovation Management (IJISIM) Vol. 4 No. 2 (2026): International Journal of Information System and Innovation Management
Publisher : Yayasan Pendidikan Islam Al-Matani

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55583/ijisim.v4i2.2532

Delivering patient-centered healthcare services requires continuous innovation in service quality management, particularly in primary healthcare institutions facing increasing service demand and resource constraints. This study aims to reimagine healthcare service quality by examining how the five SERVQUAL dimensions contribute to patient satisfaction at the Tembilahan City Community Health Center, Indragiri Hilir Regency. A qualitative field research design was employed using direct observation, semi-structured interviews, and document analysis to capture the perspectives of healthcare providers and patients. The findings reveal that the health center demonstrates satisfactory performance across the dimensions of tangibles, reliability, responsiveness, assurance, and empathy, indicating a generally positive level of patient satisfaction. Nevertheless, several structural and operational challenges remain, including inadequate facilities, high patient volumes, shortages of human resources, and inefficiencies in administrative services, which limit the delivery of fully patient-centered care. The study contributes by providing a SERVQUAL-based qualitative evaluation that identifies priority areas for service innovation in primary healthcare. These findings offer practical insights for healthcare managers and policymakers in designing strategies to strengthen service quality and improve patient satisfaction in community health centers.

PENINGKATAN KAPASITAS SUMBER DAYA MANUSIA RT DAN RW DALAM PENINGKATAN PELAYANAN DAN PERCEPATAN PEMBANGUNAN DESA DI DESA PADANG LUAS KECAMATAN TAMBANG KABUPATEN KAMPAR Mashuri; Virna Museliza; Devi Deswimar; Sitti Rahmah; Rodi Wahyudi; Khairunsyah Purba
Hawa : Jurnal Pemberdayaan Dan Pengabdian Masyarakat Vol. 4 No. 3 (2026): Desember 2026 Hawa : Jurnal Pemberdayaan Dan Pengabdian Masyarakat (HAWAJPPM)
Publisher : Yayasan Wayan Marwan Pulungan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69745/hawajppm.v4i3.152

Tujuan dari kegiatan pengabdian masyarakat ini yatiu Meningkatkan kualitas Sumber Daya Manusia (SDM) pengurus RT dan RW di Desa Padang Luas agar mampu menjadi mitra strategis pemerintah desa dalam memberikan pelayanan prima dan mengakselerasi pembangunan desa yang partisipatif. Dengan metode pengabdian khalayak sasaran dalam kegiatan ini adalah seluruh pengurus Lembaga Kemasyarakatan Desa (LKD) yaitu RW,RT,dan Perangkat Desa. Ada 3 (tiga) tahapan yaitu tahapan persiapan, tahapan pelaksanaan dan tahapan pendampingan (monitoring),serta evaluasi proses, dampak dan berkelanjutan. Hasil pengabdian Program peningkatan kapasitas SDM ini melalui pelatihan tata kelola administrasi, komunikasi publik, dan pemahaman regulasi (UU Desa) merupakan langkah solutif untuk mentransformasi peran RT/RW dari sekadar pelaksana administratif menjadi agen penggerak pembangunan yang proaktif. Pelaksanaan kegiatan ini diharapkan dapat menciptakan sistem pelayanan desa yang lebih cepat, transparan, dan akuntabel. Dengan Sumber Daya Manusia (SDM) yang kompeten, sinkronisasi program pembangunan antara Pemerintah Desa Padang Luas dan aspirasi warga dapat berjalan lebih efektif, yang pada akhirnya meningkatkan.

The Influence of Western Culture on The Behavior of Z Generation Sitti Rahmah; Virna Museliza; Ratna Nurani; Devi Deswimar
INVEST : Jurnal Inovasi Bisnis dan Akuntansi Vol. 4 No. 2 (2023): INVEST : Jurnal Inovasi Bisnis dan Akuntansi
Publisher : Lembaga Riset dan Inovasi Al-Matani

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55583/invest.v4i2.645

This study aims to determine the influence of Western culture on the behavior of Generation Z in the city of Pekanbaru. And to find out that Western culture can influence the behavior of Generation Z in the city of Pekanbaru. The hypothesis was tested with a Simple Linear Regression Test, Partial Test Validity Test The results of his research based on statistical testers using the partial t test, showed that it had a t count value of 5.437> and T table 1.695 with a significance value of 0.000, namely (5.437> 1.695). So it can be concluded that Ho is rejected and Ha is accepted, meaning that Western Culture has a significant effect on Generation Z behavior in Pekanbaru city, meaning that if Western Culture advances, then Generation Za behavior will also change. Western Culture Variables have a positive and significant effect on the Behavior of Generation Z in the city of Pekanbaru with the appropriate significance value. There is a strong relationship between Western Culture on the Behavior of Generation Z in Pekanbaru City,

Reimagining Healthcare Service Quality: A SERVQUAL-Based Analysis of Patient Satisfaction Mirnawati Mirnawati; Sitti Rahmah; Virna Museliza; Tran Thai Ha Nguyen; Muhammad Firmansyah
International Journal of Information System and Innovation Management (IJISIM) Vol. 4 No. 2 (2026): International Journal of Information System and Innovation Management
Publisher : Yayasan Pendidikan Islam Al-Matani

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55583/ijisim.v4i2.2532

Delivering patient-centered healthcare services requires continuous innovation in service quality management, particularly in primary healthcare institutions facing increasing service demand and resource constraints. This study aims to reimagine healthcare service quality by examining how the five SERVQUAL dimensions contribute to patient satisfaction at the Tembilahan City Community Health Center, Indragiri Hilir Regency. A qualitative field research design was employed using direct observation, semi-structured interviews, and document analysis to capture the perspectives of healthcare providers and patients. The findings reveal that the health center demonstrates satisfactory performance across the dimensions of tangibles, reliability, responsiveness, assurance, and empathy, indicating a generally positive level of patient satisfaction. Nevertheless, several structural and operational challenges remain, including inadequate facilities, high patient volumes, shortages of human resources, and inefficiencies in administrative services, which limit the delivery of fully patient-centered care. The study contributes by providing a SERVQUAL-based qualitative evaluation that identifies priority areas for service innovation in primary healthcare. These findings offer practical insights for healthcare managers and policymakers in designing strategies to strengthen service quality and improve patient satisfaction in community health centers.

Analisis Dimensi Kualitas Pelayanan Publik di Era Otonomi Daerah: Studi Kasus Kantor Camat Sinaboi Dinda Asro Alfayadh; Virna Museliza; Sitti Rahmah
PUBLICNESS: Journal of Public Administration Studies Vol. 4 No. 3 (2025): PUBLICNESS: Journal of Public Administration Studies
Publisher : Policy, Law and Political Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/publicness.v4i3.283

Subdistrict is a government agency directly under the regency, so it can be said that the success of development also depends on the extent of participation of the local community and the subdistrict government apparatus in planning the development. In addition to being the implementer and planner of community service programs in administrative and population matters, which are the authority of the subdistrict. The Sinaboi Subdistrict Office in Rokan Hilir Regency is a regional apparatus that carries out regional autonomy and assistance matters in the subdistrict to meet the lack of adequate facilities and infrastructure in the subdistrict area. The objective is to analyze the quality and effectiveness of services at the Sinabo Subdistrict Office Sinaboi Subdistrict Office, Rokan Hilir Regency. This research uses a qualitative descriptive method, with data obtained from observations, interviews, and documentation. The results of the research show that, overall, the quality and effectiveness of services at the Sinaboi Subdistrict Office are very good. This is indicated by the results of interviews with community members in Sinaboi Subdistrict, Rokan Hilir District. The service quality is very good, easy, and fast. The community greatly appreciates the services provided by the Sinaboi Subdistrict Office, which greatly supports the ease of service at the Sinaboi Subdistrict Office in Rokan Hilir District.

Pengaruh Budaya Asing, Aplikasi Video Tiktok Dan Game Online Terhadap Perilaku Sosial Generasi Z Di Kota Pekanbaru Sitti Rahmah; Virna Museliza; Candra Jhon Asmara
Management Studies and Entrepreneurship Journal (MSEJ) Vol. 6 No. 6 (2025): Management Studies and Entrepreneurship Journal (MSEJ)
Publisher : Yayasan Pendidikan Riset dan Pengembangan Intelektual (YRPI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/msej.v6i6.10332

Tujuan penelitian ini adalah untuk mengetahui pengaruh budaya asing, aplikasi video TikTok, dan permainan daring terhadap perilaku sosial Generasi Z di kota Pekanbaru. Penelitian ini menggunakan metode penelitian deskriptif kuantitatif, yang memberikan penjelasan tentang posisi variabel yang diteliti dan hubungan antar variabel. Responden penelitian ini berusia 15 hingga 18 tahun yang bersekolah di SMA Negeri 12 Pekanbaru, SMA Negeri 5 Pekanbaru, SMA An Namiroh Pekanbaru, dan SMA Muhamdyah Pekanbaru. Hasil penelitian menunjukkan bahwa budaya asing berpengaruh terhadap perilaku sosial Generasi Z. Hasil ini ditunjukkan dengan nilai t-hitung lebih besar dari t-tabel (4,903 > 1,96), dan nilai p < 0,000 (< 0,05). Kesimpulannya, hipotesis 1 diterima. Selanjutnya, berdasarkan tabel, nilai t untuk aplikasi video TikTok memiliki nilai t-hitung sebesar 7,886. Dengan demikian, dapat disimpulkan bahwa hipotesis 2 diterima atau bahwa aplikasi video TikTok berpengaruh terhadap perilaku sosial Generasi Z. Hasil ini ditunjukkan oleh nilai t-hitung yang lebih besar dari nilai t-tabel (7,886 > 1,96), dan nilai p < 0,05 (0,000 < 0,05). Permainan daring memiliki nilai t sebesar 13,869, sehingga dapat disimpulkan bahwa Hipotesis 3 diterima. Permainan daring berpengaruh terhadap perilaku sosial Generasi Z. Hasil ini ditunjukkan oleh nilai t yang lebih besar dari nilai t-tabel (13,869 > 1,96) dan nilai p < 0,05 (0,000 < 0,05).

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