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Moderate Effect of Financial Literacy during the Covid-19 Pandemic in Technology Acceptance Model on the Adoption of Online Banking Services Akbar, Y. Rahmat; Zainal, Haznil; Basriani, Agustin; Zainal, Rahmi
Budapest International Research and Critics Institute-Journal (BIRCI-Journal) Vol 4, No 4 (2021): Budapest International Research and Critics Institute November
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v4i4.3253

Abstract

This research explored the factors that have a significant effect on the adoption of online banking services using the Technology Acceptance Model (TAM) theory, both directly and moderated by financial literacy. This quantitative study used a single cross-sectional research design to collect data from 100 respondents using Google Form. The collected data were analyzed using Structural Equation Modeling-Partial Least Square (PLS-SEM). The results showed that the perceived usefulness directly had a positive and significant impact on the adoption of online banking services. Likewise, the perception of ease of use shows that it directly has a positive and significant effect on the adoption of online banking services. The results also prove the moderating effect of financial literacy on the correlation between predictors and adoption of online banking services. This finding serves to inform managers and policymakers to design effective strategies by capturing customers' desire to use and experience using e-banking during the COVID-19 pandemic and economic globalization.
The Effect Of Communication And Teamwork On Employee Performance At PT. Riau Eramedia Indonesia Pekanbaru Hamdanisyah, Aulia; Zainal, Haznil; Haznil, Alief Feisal
International Journal of Social Sciences Vol. 1 No. 1 (2025): IJSS: International Journal of Social Sciences
Publisher : STEBIS Bina Mandiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51805/ijss.v1i1.312

Abstract

This study aims to test and analyze the influence of communication and teamwork on employee performance at PT Riau Eramedia Indonesia Pekanbaru. This study is a quantitative study. The population in this study were all employees of PT Riau Eramedia Indonesia Pekanbaru totaling 53 employees. The sampling technique used was the census method so that the number of samples was 53 respondents. The data collection technique in this study used a questionnaire. The data analysis technique in this study used quantitative descriptive analysis and used SPSS. The results of this study indicate that communication and teamwork partially and simultaneously have a positive and significant effect on employee performance at PT Riau Eramedia Indonesia Pekanbaru. The contribution of communication and teamwork to employee performance is 82% with the remaining 18% explained by other variables not discussed in this study.