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Ahmad Sururi
Universitas Sultan Ageng Tirtayasa
Religion Arts Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Social Sciences Transportation Other

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Journal : ARISTO

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Kinerja Implementasi Pelayanan Publik Pemerintah Kecamatan di Kota Cilegon Ahmad Sururi
ARISTO Vol 8, No 1 (2020): Januari
Publisher : Universitas Muhammadiyah Ponorogo

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (819.297 KB) | DOI: 10.24269/ars.v8i1.2266

Abstract

The purpose of this paper is to analyze how the performance of the implementation of district government services in the city of Cilegon. To measure the performance of policy implementation, the authors use two indicators namely first, the policy output indicator consisting of coverage, bias, access, frequency and service delivery as well as the suitability of the program to the needs, second, indicators of policy impact namely initial impact, medium impact and long term impact. The research method used is a qualitative approach with primary data collection techniques and secondary data, the research locus is in Cibeber District, Cilegon City. Based on measurements that the performance of the implementation of public service policies in public sector organizations Cibeber District Cilegon City has been running effectively. This can be seen from the policy output indicators consisting of coverage, bias, access, frequency, service delivery and program suitability with the need to show effective indicators even though the indicators of access to participation in policy/program socialization activities, mechanisms, procedures and procedures of the public get service. While the impact of service policy based on the initial impact, medium-term impact and long-term impact shows the performance of the implementation of service policy has been running effectively and in accordance with the vision and mission of Cibeber District, Cilegon City.
Co-Authors Abdul Malik Adam Maulana Noval Agustiar, Vaninta Priskila Ahmad Zainuri Ahmad Zainuri Ahmad Zainuri Alief Nazwa Alam Andini Ayu Lestari Annisa Dwianti Annisa Dwianti Baehaqi Berthanilla, Rethorika Budi Hasanah Budi Hasanah Budi Hasanah Budi Hasanah Daffa Putri Prananda Diki Defrian Fuqoha, Fuqoha Hasanah, Budi Hasuri Hasuri Hasuri, Hasuri Hera Yuliani Ieke Sartika Iriany, Ieke Indrianti Azhar Firdausi Jessica Lofty Junistira, Raynanda Kartika Shania Ningrum Kurniawan, Reyhan Aliev Marthalena Marthalena Maudy Fatimah Maulada, Vara Mayu Ma’lumatiyah Mayu Ma’lumatiyah Muhammad, Fahrizal Pasciana, Rostiena Putri, Liza Diniarizky Rachmi Yulianti Rachmi Yulianti Rahmi Mulyasih Rahmi Winangsih Rama Tamara Rapi Amin Rethorika Berthanila Rida Aulia Siska Mardiana Sukendar Sukendar Sukendar Ungku Mohd Nurdin, Ungku Khairunnisa bt Yulianti, Rachmi