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All Journal Dinamik Semantik Techno.Com: Jurnal Teknologi Informasi JAIS (Journal of Applied Intelligent System) ANDHARUPA CESS (Journal of Computer Engineering, System and Science) Journal of Information System Sistemasi: Jurnal Sistem Informasi Journal of Applied Geospatial Information Informatika Mulawarman: Jurnal Ilmiah Ilmu Komputer Sinkron : Jurnal dan Penelitian Teknik Informatika JURNAL MEDIA INFORMATIKA BUDIDARMA JOURNAL OF APPLIED INFORMATICS AND COMPUTING JIPI (Jurnal Ilmiah Penelitian dan Pembelajaran Informatika) CCIT (Creative Communication and Innovative Technology) Journal EDUMATIC: Jurnal Pendidikan Informatika Building of Informatics, Technology and Science Infotekmesin Indonesian Journal of Electrical Engineering and Computer Science Abdimasku : Jurnal Pengabdian Masyarakat Jurnal Teknik Informatika (JUTIF) Jurnal Restikom : Riset Teknik Informatika dan Komputer Advance Sustainable Science, Engineering and Technology (ASSET) Community: Jurnal Pengabdian Pada Masyarakat Jurnal Rekayasa elektrika Prosiding SeNTIK STI&K Prosiding SENTIMETER : Seminar Nasional Teknologi Informasi, Mekatronika, dan Ilmu Komputer
Junta Zeniarja
Departemen Teknik Informatika, Fakultas Ilmu Komputer, Universitas Dian Nuswantoro, Indonesia
Arts Humanities Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Materials Science & Nanotechnology Mechanical Engineering Physics Social Sciences Other

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Journal : JOURNAL OF APPLIED INFORMATICS AND COMPUTING

 1 
Optimization Chatbot Services Based on DNN-Bert for Mental Health of University Students Dzaky, Azmi Abiyyu; Zeniarja, Junta; Supriyanto, Catur; Shidik, Guruh Fajar; Paramita, Cinantya; Subhiyakto, Egia Rosi; Rakasiwi, Sindhu
Journal of Applied Informatics and Computing Vol. 8 No. 1 (2024): July 2024
Publisher : Politeknik Negeri Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30871/jaic.v8i1.7403

Abstract

Attention to mental health is increasing in Indonesia, especially with the recent increase in the number of cases of stress and suicide among students. Therefore, this research aims to provide a solution to overcome mental health problems by introducing a chatbot system based on Deep Neural Networks (DNN) and BiDirectional Encoder Representation Transformers (BERT). The primary objective is to enhance accessibility and offer a more effective solution concerning the mental health of students. This chatbot utilizes Natural Language Processing (NLP) and Deep Learning to provide appropriate responses to mild mental health issues. The dataset, comprising objectives, tags, patterns, and responses, underwent processing using Indonesian language rules within NLP. Subsequently, the system was trained and tested using the DNN model for classification, integrated with the TokenSimilarity model to identify word similarities. Experimental results indicate that the DNN model yielded the best outcomes, with a training accuracy of 98.97%, validation accuracy of 71.74%, and testing accuracy of 71.73%. Integration with the TokenSimilarity model enhanced the responses provided by the chatbot. TokenSimilarity searches for input similarities from users within the knowledge generated from the training data. If the similarity is high, the input is then processed by the DNN model to provide the chatbot response. This integration of both models has proven to enhance the responsiveness of the chatbot in providing various responses even when the user inputs remain the same. The chatbot also demonstrates the capability to recognize various inputs more effectively with similar intentions or purposes. Additionally, the chatbot exhibits the ability to comprehend user inputs although there are many writing errors.
Co-Authors Abu Salam Abu Salam Adhitya Nugraha Adhitya Nugraha Adi Wibowo Afridiansyah, Rahmanda Agus Winarno Agus Winarno, Agus Ahmad Alaik Maulani Ailsa Nurina Cahyani Ainul Yaqin Alan Ma’ruf, Farda Alya Nurfaiza Azzahra Anisatawalanita Ukhifahdhina Anugrah, Muhammad Ikhsan Ardytha Luthfiarta Ardytha Luthfiarta Asih Rohmani Asih Rohmani Asih Rohmani Atika Rahmawati Bayu Aryanto Budi Warsito Cahyani, Ailsa Nurina Candra, Rejka Aditya Catur Supriyanto Catur Supriyanto Debrina Luna Arghata Mangkawa Deby Arida NiMatus Sa’adah Devi Ayu Rachmawati Dianti, Reza Nur Diyan Adiatma Dzaky, Azmi Abiyyu Edi Faisal Edi Sugiarto Edi Sugiarto Edi Sugiarto Egia Rosi Subhiyakto, Egia Rosi Erwin Yudi Hidayat Esmi Nur Fitri Esmi Nur Fitri Esmi Nur Fitri Fajarudin Zakariya Farda Alan Ma'ruf Farda Alan Ma’ruf Ferry Bintang Nugroho Fikri Budiman Fikri Budiman Firmansyah, Gustian Angga Ganiswari, Syuhra Putri Guruh Fajar Shidik Haresta, Alif Agsakli Harun Al Azies Ida Ayu Putu Sri Widnyani Ika Novita Dewi Jaya, Sava Irhab Atma Khoirunnisa, Emila Kiki Widia Kurniawan Ridwan Surohardjo Kurniawan, Defri L. Budi Handoko Luh Putu Ratna Sundari Lutfi Kharisma M Hafidz Ariansyah M. Hafidz Ariansyah Manurung, Ayub Michaelangelo Mas'ud, Ryan Ali Maulani, Ahmad Alaik Mufida Rahayu Muhammad Jamhari Muhammad Joyo Satrio Muljono Muljono Nabila, Qotrunnada Nitho Alif Ibadurrahman Novi Hendriyanto Nur Rokhman Octaviani, Dhita Aulia Paramita, Cinantya Pratama, Rifky Ariya Pulung Nurtantio Andono Putra, Vander Mulya Putri, Rusyda Tsaniya Eka Raden Arief Nugroho Rama Eka Saputra Ramadhan Rakhmat Sani Ramadhan, Ahnaf Irfan Ramadhan, Muhammad Eky Restu Agung Pamuji Rezaroebojo, Rizal Riyan Ardiansyah Rohman, Adib Annur Savicevic, Anamarija Jurcev Setiawan, Dicky Setiawan Sindhu Rakasiwi Sri Winarno Sri Winarno Sri Winarno Syabilla, Mutiara Utomo, Danang Wahyu Valentina Widya Suryaningtyas, Valentina Widya Wibowo Wicaksono Wibowo Wicaksono