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All Journal IKRA-ITH EKONOMIKA Journal of Information Systems and Informatics Ekonomica Sharia: Jurnal Pemikiran dan Pengembangan Ekonomi Syariah Jurnal Ilmiah Mahasiswa Perbankan Syariah (JIMPA) Islamic Banking : Jurnal Pemikiran dan Pengembangan Perbankan Syariah Neraca Manajemen, Akuntansi, dan Ekonomi Jurnal Ilmiah Mahasiswa Ekonomi Syariah (JIMESHA) ADM : Jurnal Abdi Dosen dan Mahasiswa Jurnal Riset Multidisiplin Edukasi Jurnal Kegiatan Pengabdian Mahasiswa (JKPM) Global Academy of Business Studies
Kisman, Zainul
Management. Faculty Of Economics And Business. Trilogy University
Religion Agriculture, Biological Sciences & Forestry Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Public Health Social Sciences Other

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Pelatihan Dasar Akuntansi dan Keuangan. Pengabdian Masyarakat Universitas Trilogi Bekerjasama Dengan PT Suri Nusantara Jaya Untuk Meningkatkan Kompetensi Karyawan Kisman, Zainul
Jurnal Kegiatan Pengabdian Mahasiswa (JKPM) Vol 1 No 2 (2023): Jurnal Kegiatan Pengabdian Mahasiswa (JKPM)
Publisher : Sekolah Tinggi Ekonomi dan Bisnis Syariah (STEBIS) Indo Global Mandiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36908/jkpm.v1i2.279

Abstract

Pengabdian masyarakat melalui pelatihan yang dilaksanakan pada PT Suri Nusantara Jaya diharapkan akan memberikan dampak positif yang signifikan dalam pengembangan sumber daya manusia dan peningkatan kinerja perusahaan. Laporan ini menyajikan gambaran menyeluruh tentang latar belakang, tujuan, metodologi, hasil, dan peluang pengembangan lanjutan dari kegiatan pengabdian masyarakat ini. Latar belakang pelatihan ini berasal dari kesadaran akan pentingnya investasi dalam pengembangan keterampilan dan pengetahuan karyawan untuk meningkatkan daya saing perusahaan di tengah dinamika industri. Tujuan utama pelatihan/pengabdian masyarakat ini adalah meningkatkan kompetensi karyawan, optimalisasi proses produksi atau layanan, pemberdayaan karyawan, dan membangun kerjasama yang erat antara industri dan perguruan tinggi. Metodologi pelatihan melibatkan kombinasi presentasi, diskusi interaktif, simulasi, praktik lapangan, dan evaluasi berkelanjutan. Hasil pelatihan/pengabdian masyarakat ini terlihat selama dan ketika pelatihan berlangsung adanya peningkatan keterampilan karyawan, optimalisasi proses operasional, pemberdayaan karyawan, dan penguatan hubungan antara industri dan perguruan tinggi. Saran ke depan yakni pengembangan lanjutan seperti program pelatihan advance, dikembangkannya modul inovatif, kerjasama yang lebih diperluas dengan melibatkan karyawan yang lebih banyak..
Dampak Pelatihan, Pengembangan Karir, Dan Komitmen Organisasi Terhadap Kinerja Mediator Hubungan Industrial Pada Kementerian Ketenagakerjaan Dan Dinas Yang Membidangi Ketenagakerjaan Dki Jakarta Di Tengah Transformasi Digital Prihatiningsih, Dini; Kisman, Zainul
IKRAITH-EKONOMIKA Vol. 8 No. 3 (2025): IKRAITH-EKONOMIKA Vol 8 No 3 November 2025
Publisher : Universitas Persada Indonesia YAI

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Penelitian ini bertujuan untuk menganalisis dampak pelatihan, pengembangan karir, dan komitmen organisasi terhadap kinerja Mediator Hubungan Industrial (MHI) pada Kementerian Ketenagakerjaan dan Dinas yang membidangi ketenagakerjaan Provinsi DKI Jakarta di tengah era transformasi digital. Dalam era digital yang berkembang pesat saat ini, sektor ketenagakerjaan menghadapi tantangan besar terkait dengan transformasi berbasis teknologi digital yang secara langsung mempengaruhi cara MHI dalam menjalankan tugas dan fungsi. Dalam rangka meningkatkan kapasitas aparatur sipil negara khususnya MHI, pemerintah menyelenggarakan program berbasis platform digital seperti : Sistem Informasi Mediator Hubungan Industrial (SIMEDHI), uji kompetensi online, pembelajaran daring berbasis modul interaktif, pendidikan dasar MHI online, dan sistem penilaian kinerja pegawai berbasis digital yang dirancang untuk mendukung pengembangan kompetensi secara fleksibel dan terjangkau, khususnya di wilayah yang memiliki keterbatasan akses terhadap pelatihan konvensional atau yang lebih dikenal dengan pelatihan tatap muka. Sebaran MHI berdasarkan kedudukan per tanggal 20 Mei 2025 adalah berjumlah 1.098 (seribu sembilan puluh delapan) yang terdiri dari 132 (seratus tiga puluh dua) MHI Pusat dan 966 (Sembilan ratus enam puluh enam) MHI bertugas di berbagai wilayah Indonesia. Dari jumlah tersebut, sekitar 734 (tujuh ratus tiga puluh empat) MHI pada tahun 2023-2024 telah mengikuti berbagai pelatihan yang diselenggarakan oleh Kementerian Ketenagakerjaan. Penelitian dilakukan di Kementerian Ketenagakerjaan dan Dinas yang membidangi ketenagakerjaan Provinsi DKI Jakarta. Populasi dalam penelitian ini adalah MHI sebanyak 150 orang dan margin of error sebesar 5%, maka ukuran sampel minimum yang diperlukan adalah sekitar 109 responden. Jenis penelitian dalam penelitian ini adalah penelitian kuantitatif dengan pendekatan klausal. Teknik pengumpulan data dalam penelitian ini dilakukan melalui Survei (Kuesioner) berbasis skala likert. Metode analisis data pada penelitian ini menggunakan analisis regresi berganda, statistik deskriptif, dan uji validitas. Hasil penelitian menunjukkan bahwa pelatihan yang efektif dalam bentuk konvensional atau tatap muka maupun pelatihan berbasis digital dapat meningkatkan kinerja MHI yang lebih baik. Pengembangan karir memainkan peran penting dalam meningkatkan motivasi dan kepuasan kerja MHI, yang pada akhirnya berdampak pada kinerja yang lebih baik, dan komitmen organisasi berpengaruh positif terhadap kinerja MHI di tengah era digital
The Effect of Lecturer Professionalism and Quality of Academic-Administrative Services on Student Satisfaction with The Mediation of Student Comfort At STIT Pringsewu Muslih, Diena Izzaty; Kisman, Zainul
Global Academy of Business Studies Vol. 2 No. 3 (2026): January
Publisher : Goodwood Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/gabs.v2i3.3824

Abstract

Purpose: This study aimed to examine the effects of lecturer professionalism and academic–administrative service quality on student satisfaction, with student comfort serving as a mediating variable at STIT Pringsewu. Research Methodology: This study used a quantitative approach with a cross-sectional design. Primary data were collected through questionnaires administered to active undergraduate students in Semesters 4 and 6. A purposive sampling technique was used with 347 respondents from a population of 2,619 students. Data analysis was performed using Partial Least Squares structural equation modeling (PLS-SEM). Results: The results showed that lecturer professionalism and academic–administrative service quality significantly affect student satisfaction, both directly and indirectly through student comfort as a mediating variable. The endogenous construct "Student Comfort" has an R-square value of 0.570, and "Student Satisfaction" has an R-square value of 0.781. Conclusions: Lecturer professionalism and academic–administrative service quality are essential in improving student satisfaction, with student comfort acting as an effective mediator. Continuous improvements in service delivery, responsiveness, and empathy in academic–administrative services are recommended to enhance student satisfaction and comfort. Limitations: The study was conducted at STIT Pringsewu, limiting generalizability. The purposive sampling technique may affect sample representativeness. Contribution: This study provides insights into the roles of lecturer professionalism and academic–administrative service quality in shaping student satisfaction and highlights the importance of student comfort as a mediating factor.
FINANCIAL PERFORMANCE AND FIRM SIZE ON FIRM VALUE IN THE HOSPITAL INDUSTRIES LISTED ON THE INDONESIA STOCK EXCHANGE (BEI) PERIOD 2020 - 2024 Pujiati, Purwani; Kisman, Zainul
Jurnal Ilmiah Mahasiswa Ekonomi Syariah (JIMESHA) Vol 6 No 1 (2026): Jurnal Ilmiah Mahasiswa Ekonomi Syariah (JIMESHA) - INPRESS
Publisher : Sekolah Tinggi Ekonomi dan Bisnis Syariah (STEBIS) Indo Global Mandiri Palembang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36908/jimesha.v6i1.830

Abstract

Firm value serves as a critical indicator for companies, investors, and policymakers in evaluating equity ownership. This study aims to analyze the partial effects of financial performance—comprising liquidity, profitability, activity, and solvency ratios—alongside firm size on the value of healthcare companies listed on the Indonesia Stock Exchange (IDX) for the 2020-2024 period. A quantitative approach was employed using multiple linear regression analysis to test the hypotheses. The findings indicate that Current Ratio (CR), Return on Assets (ROA), and Total Asset (TA) have a significant partial effect on Price to Book Value (PBV), with significance values of 0.000, 0.000, and 0.001, respectively (p < 0.05). Conversely, Accounts Receivable Turnover (ART) and Solvency Ratio (SR) do not significantly influence firm value (p > 0.05). The R-squared value is 0.548, indicating that these variables contribute 54.8% to the variance in firm value, while the remaining 45.2% is influenced by other factors outside the scope of this study. These results suggest that market valuation in the healthcare sector is primarily driven by liquidity and profitability, whereas receivable management and solvency levels are less prioritized by investors in the post-pandemic era.
THE EFFECT OF DIGITAL SERVICE INNOVATION AND EMPLOYEE COMPETENCE ON PUBLIC SATISFACTION WITH SERVICE QUALITY AS A MEDIATOR Narrotama, Adhitya; Trisilo, Rudi Bambang; Kisman, Zainul
Jurnal Ilmiah Mahasiswa Ekonomi Syariah (JIMESHA) Vol 6 No 1 (2026): Jurnal Ilmiah Mahasiswa Ekonomi Syariah (JIMESHA) - INPRESS
Publisher : Sekolah Tinggi Ekonomi dan Bisnis Syariah (STEBIS) Indo Global Mandiri Palembang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36908/jimesha.v6i1.831

Abstract

Employing foreign workers can be done by any party in accordance with regulations, except for individual employers. However, the use of foreign workers must be carried out carefully and selectively, with attention to and prioritizing the use of domestic workers, including local workers, as long as they align with the required competencies. Every employer employing foreign workers is required to have written permission from the minister or designated official. This study aims to determine the effect of digital service innovation and employee competence on public satisfaction with service quality as a mediator at the Directorate General of Binapenta & PKK. This research is quantitative. The data analysis method used SEM-PLS analysis. The results of the hypothesis testing prove that digital service innovation, employee competence, and service quality have a significant effect on public satisfaction. Furthermore, digital service innovation and employee competency influence service quality. Furthermore, service quality mediates the influence of digital service innovation and employee competency on customer satisfaction.
THE EFFECT OF COMPETENCY IMPROVEMENT AND TRAINING PROGRAMS ON THE PERFORMANCE OF CIVIL SERVANTS MEDIATED BY WORK MOTIVATION AT THE DIRECTORATE OF INSTRUCTOR AND TRAINING PERSONNEL DEVELOPMENT Arianti, Desti; Kisman, Zainul
Jurnal Ilmiah Mahasiswa Ekonomi Syariah (JIMESHA) Vol 6 No 1 (2026): Jurnal Ilmiah Mahasiswa Ekonomi Syariah (JIMESHA) - INPRESS
Publisher : Sekolah Tinggi Ekonomi dan Bisnis Syariah (STEBIS) Indo Global Mandiri Palembang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36908/jimesha.v6i1.832

Abstract

This study aims to analyze the effect of competency improvement and training programs on the performance of civil servants (ASN) and the role of work motivation as a mediating variable in the Directorate of Instructor and Training Personnel Development. ASN performance is an important factor in supporting the effectiveness of public organizations, thus requiring human resource management that emphasizes competency strengthening and the implementation of appropriate training programs. This study uses a quantitative approach with a survey method. The research population consists of all ASN employees, including civil servants and PPPK employees at the Directorate of Instructor and Training Personnel Development, with a census sampling technique. Data were collected through questionnaires and analyzed using Partial Least Squares (PLS)-based Structural Equation Modeling (SEM). The results showed that competency improvement and training programs had a significant effect on ASN employee performance. Improvement also had a significant effect on work motivation, while training programs did not have a significant effect on work motivation. Furthermore, work motivation does not significantly affect the performance of ASN employees. The mediation test results show that work motivation does not mediate the effect of competency improvement and training programs on the performance of ASN employees. These findings indicate that the performance of ASN employees is more directly influenced by competency and training programs as actual work abilities and formal task fulfillment than by work motivation as a psychological incentive
THE EFFECT OF CAREER DEVELOPMENT AND ALLOWANCES ON WORK DISCIPLINE WITH ORGANIZATIONAL COMMITMENT AS A MEDIATING VARIABLE: EVIDENCE FROM THE BPSDM SECRETARIAT Haerani, Dian; Kisman, Zainul
Jurnal Ilmiah Mahasiswa Ekonomi Syariah (JIMESHA) Vol 6 No 1 (2026): Jurnal Ilmiah Mahasiswa Ekonomi Syariah (JIMESHA) - INPRESS
Publisher : Sekolah Tinggi Ekonomi dan Bisnis Syariah (STEBIS) Indo Global Mandiri Palembang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36908/jimesha.v6i1.834

Abstract

This study aims to examine the effect of career development and allowances on work discipline with organizational commitment as a mediating variable in the context of the BPSDM Secretariat. A quantitative approach was employed using a survey method, and data were collected from 77 employees, including civil servants and government contract employees. The data were analyzed using Partial Least Squares–Structural Equation Modeling (PLS-SEM). The results show that career development and allowances have significant positive effects on organizational commitment, but do not have significant direct effects on work discipline. Organizational commitment is found to have a significant effect on work discipline. Furthermore, the mediation analysis indicates that organizational commitment fully mediates the relationships between career development and work discipline as well as between allowances and work discipline. These findings suggest that improvements in career development programs and allowance systems will not automatically enhance work discipline unless they are able to strengthen employees’ organizational commitment. This study highlights the central role of organizational commitment as a key mechanism linking human resource practices to disciplined work behavior in public sector organizations. The results provide practical implications for managers and policymakers in designing more effective human resource policies to improve employee discipline through strengthening organizational commitment
THE MEDIATING ROLE OF EMPLOYEE ENGAGEMENT IN LINKING TRANSFORMATIONAL LEADERSHIP AND EMPLOYEE WELL-BEING TO EMPLOYEE PERFORMANCE (Evidence from a State-Owned Enterprise Subsidiary) Suryomedianto, Hartoko; Kisman, Zainul
Jurnal Ilmiah Mahasiswa Ekonomi Syariah (JIMESHA) Vol 6 No 1 (2026): Jurnal Ilmiah Mahasiswa Ekonomi Syariah (JIMESHA) - INPRESS
Publisher : Sekolah Tinggi Ekonomi dan Bisnis Syariah (STEBIS) Indo Global Mandiri Palembang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36908/jimesha.v6i1.835

Abstract

This study examines the mediating role of employee engagement in the relationship between transformational leadership, employee well-being, and employee performance within a state- owned enterprise (SOE) subsidiary operating in the Testing, Inspection, and Certification (TIC) sector. A quantitative explanatory design was employed using census sampling of 173 employees at the Head Office of an Indonesian SOE subsidiary. Data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM), following measurement and structural model assessment procedures. Transformational leadership and employee well-being significantly and positively influence employee engagement. Employee engagement exerts the strongest direct effect on employee performance and partially mediates the relationships between transformational leadership, employee well-being, and performance. The results confirm engagement as a central psychological mechanism through which leadership and well-being initiatives translate into performance outcomes. This study contributes to engagement and leadership literature by integrating transformational leadership and employee well-being into a unified mediation model within an SOE context—an institutional setting characterized by bureaucratic governance yet performance-driven service operations. The findings extend engagement theory by positioning employee engagement as a strategic performance-enabling construct in hybrid public–corporate organizations.
THE EFFECT OF INFORMATION TECHNOLOGY USAGE INTENSITY AND TECHNOLOGICAL COMPETENCE ON GENERATION Z LEADERSHIP EFFECTIVENESS THROUGH TEAMWORK (Evidence from Junior Chamber International Indonesia) Panggabean, Sanda Risma; Kisman, Zainul
Jurnal Ilmiah Mahasiswa Ekonomi Syariah (JIMESHA) Vol 6 No 1 (2026): Jurnal Ilmiah Mahasiswa Ekonomi Syariah (JIMESHA) - INPRESS
Publisher : Sekolah Tinggi Ekonomi dan Bisnis Syariah (STEBIS) Indo Global Mandiri Palembang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36908/jimesha.v6i1.836

Abstract

The rapid advancement of information technology has reshaped leadership practices, particularly among Generation Z as digital natives. However, empirical evidence remains inconclusive regarding whether leadership effectiveness is driven by the intensity of technology usage or by technological competence, especially within non-profit youth organizations. This study aims to examine the effect of information technology usage intensity and technological competence on Generation Z leadership effectiveness, with teamwork as a mediating variable. A quantitative approach was employed using Structural Equation Modeling–Partial Least Squares (PLS-SEM). Data were collected from 59 Generation Z members (aged 18–29) of Junior Chamber International (JCI) Indonesia. The results reveal that technology usage intensity does not significantly affect leadership effectiveness or teamwork. In contrast, technological competence has a significant positive effect on teamwork, which in turn significantly influences leadership effectiveness. Teamwork fully mediates the relationship between technological competence and leadership effectiveness. These findings indicate that Generation Z leadership effectiveness is not determined by how frequently technology is used, but by how technological competence is strategically leveraged to foster collaboration and teamwork. This study contributes to digital leadership literature by highlighting teamwork as a critical mechanism linking technological competence to leadership effectiveness in youth-based non-profit organizations.
The Effect Of Psychological Safety And Learning Agility On Civil Servant Performance: The Mediating Role Of Innovative Work Behavior In The Indonesian Public Sector Novitasari, Anindya Dwi; Kisman, Zainul
Jurnal Ilmiah Mahasiswa Perbankan Syariah (JIMPA) Vol 6 No 1 (2026): Jurnal Ilmiah Mahasiswa Perbankan Syariah (JIMPA) - Maret 2026 (INP RESS)
Publisher : Sekolah Tinggi Ekonomi dan Bisnis Syariah (STEBIS) Indo Global Mandiri Palembang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36908/jimpa.v6i1.828

Abstract

Public sector organizations are increasingly required to enhance performance and innovation amid bureaucratic reform and digital transformation. However, empirical evidence regarding the psychological mechanisms underlying civil servant performance remains limited, particularly in hierarchical public institutions. This study investigates the effect of psychological safety and learning agility on civil servant performance, with innovative work behavior as a mediating variable. A quantitative approach was employed using survey data collected from 167 civil servants at the Ministry of Villages and Development of Disadvantaged Regions, Indonesia. Data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The results reveal that learning agility has a positive and significant effect on performance, whereas psychological safety does not directly influence performance. Both psychological safety and learning agility significantly enhance innovative work behavior. Innovative work behavior significantly improves performance and mediates the relationship between learning agility and performance, but not between psychological safety and performance. This study contributes to public sector human resource management literature by clarifying the behavioral mechanism linking adaptive learning capability and performance. The findings suggest that in bureaucratic contexts, psychological safety alone is insufficient to drive performance unless translated into innovative actions. Policy implications for strengthening adaptive learning and innovation ecosystems in public institutions are discussed.
Co-Authors Abdullah, Zed Agustian, Tri Moerphy Arianti, Desti Bastaman, Aam Damar Rangga Putra Efendri Haerani, Dian Hisra, Maudhika Putri Imam, Asep Kanto, Dwi Sunu Kanto, R. Dwi Sunu Mandala, Achmad Surya Melati Dwi Nabila Putri Murdiana Murdiana Muslih, Diena Izzaty Nadin, Hasdin Narrotama, Adhitya Novitasari, Anindya Dwi Nurhazizah, Nurhazizah Panggabean, Sanda Risma Pohan, Fanny Suzuda Prihatiningsih, Dini Pujiati, Purwani Raden Aziz Fajar Sazali Ramayanti, Rizka Risina, Duana Fera Rudi Setiawan Suryomedianto, Hartoko Syihab, Faizah Trisilo, Rudi Bambang Yunita Fitra Andriana Zaffrullah, Ghama