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All Journal JURNAL ADMINISTRASI BISNIS JURNAL ILMIAH SOCIETY
Johny R. E. Tampi, Johny R. E.
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Economics, Econometrics & Finance Social Sciences

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Penataan Organisasi Balai Kesehatan Mata Masyarakat Provinsi Sulawesi Utara Achmad, Herry Wiliam; Kaunang, Markus; Tampi, Johny R. E.
JURNAL ILMIAH SOCIETY Vol 1, No 13 (2015)
Publisher : JURNAL ILMIAH SOCIETY

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Abstract

Community Eye Health Center of North Sulawesi province as a government agency entrusted to serve and handle the eyes of the public health need to make improvements through organizational restructuring to better direction. As for which is the goal of this research is to explain and analyze the organizational structuring Community Eye Health Center of North Sulawesi Province.In this study researchers used a qualitative research design, the purpose of this study can reveal, decipher and understand the structuring organizations exist. The conclusion of this study is the arrangement of organizations in Community Eye Health Center of North Sulawesi province with regard to the availability of resources of employees in terms of quality and quantity, availability and use of technology and culture or employee culture that supports the provision of services have not been going well.Keywords: Structuring the Organization, Employee, Technology, Culture.
Efektivitas Perencanaan Anggaran Pada Dinas Kesehatan Provinsi Sulawesi Utara Melope, Frets; Tampi, Johny R. E.; Londa, Very Y.
JURNAL ILMIAH SOCIETY Vol 1, No 13 (2015)
Publisher : JURNAL ILMIAH SOCIETY

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Abstract

This study aims to gain knowledge and understanding of the scientific basis through an analysis of the effectiveness of budget planning in North Sulawesi Provincial Health Office are useful for the development of knowledge management development resources. With the method used in this study is qualitative.Based on the results and discussion, this study concludes that the achievement of the effectiveness of budget planning has not fully pay attention to aspects of quantity, quality and impact of services. Effective budget planning yet seen the success of the program has not Adequacy Ratio Power Dentist, Infants aged 0-6 months exclusively breastfed, proportion of population aged 15-24 years (married/unmarried) who have comprehensive knowledge about HIV-AIDS and the number of districts/municipalities implementing HMIS technology.Keywords: Effectiveness, Budget Planning, Health Services.
PENGARUH HARGA TERHADAP USAHA MENINGKATKAN VOLUME PENJUALAN MOBIL XENIA PADA PT. ASTRA DAIHATSU Tbk CABANG MALALAYANG MANADO Benaino, Christian Almendo; Tampi, Johny R. E.; Tumbel, Tinneke M.
JURNAL ADMINISTRASI BISNIS (JAB) Vol 5, No 003 (2017): JURNAL ADMINISTRASI BISNIS UNSRAT
Publisher : Sam Ratulangi University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35797/jab.5.003.2017.16825.%p

Abstract

The existence of competition between automotive products between companies impact on the determination of competitive prices and affordable by consumers to encourage increased sales volume. Thus, this study aims "to determine the effect of price on car sales volume Xenia at PT. Astra Daihatsu Tbk Malalayang Branch of Manado City ". This research uses descriptive method with quantitative approach, then applied percentage analysis and for hypothesis testing applied simple linear regression analysis technique and product moment correlation The results of this study indicate that (1) the price level of Xenia cars varies according to the type and size / model of the vehicle, then each year increases the price by an average of 4.9%, while the sales volume decreases from year to year. The decline in the level of sales volume, in addition influenced by factors of price increases, is also caused by the replacement of vehicle type. (2). The result of hypothesis test shows that between price and sales volume have relationship relation and influence that its contribute and very significant, but negative linear pattern. This means that if the price is raised to a certain level, it will result in a decrease in sales volume of Xenia Cars. Keywords: Price, Sales Volume, Xenia car
Pengaruh Kualitas Pelayanan Terhadap Loyalitas Pelanggan Pada Klinik Esther House of Beauty Manado Irjayanti, Endah; Tampi, Johny R. E.; Mukuan, Danny D. S.
JURNAL ADMINISTRASI BISNIS (JAB) Vol 6, No 002 (2018): JURNAL ADMINISTRASI BISNIS
Publisher : Sam Ratulangi University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35797/jab.6.002.2018.19840.%p

Abstract

The purpose of this research to find determine wheter quality of service that reliability, responsiveness, assurance, emphaty, and tangibles influential throught of customer loyalty in Esther House of Beauty Manado.This type of research is quantitative research with descirptive approach. The population of this research in Esther House of Beauty Manado customers, with 60 respondents. The result of this simultaneous showed that the impact of reliability, responsiveness, assurance, emphaty, tangibles takes controlled of customer loyalty in Esther House of Beauty Manado is 84,5%. Whereas, variable tangibles uninfluenced simultaneously throught loyalty in Esther House of Beauty. Whereas, the result of this research showed that the partial tangibles  has no influence though customer loyalty in Esther House of Beauty Manado. And the quality variable of service that mostly influence is responsiveness.
PENGARUH PROMOSI TERHADAP PENINGKATAN PENJUALAN PADA PT. COLUMBIA KOTAMOBAGU PAPUTUNGAN, DESIASTUTY; Tampi, Johny R. E.; Walangitan, Olivia
JURNAL ADMINISTRASI BISNIS (JAB) VOL 5. NO 004 (2017): JURNAL ADMINISTRASI BISNIS UNSRAT
Publisher : Sam Ratulangi University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35797/jab.0.0.2017.17519.%p

Abstract

To maintain the viability of the company, companies are often faced with the problem,such as the difficulty in increasing the volume of sales of the existence of competition fromsimilar companies increased the complexity of consumer behavior against a product,changing consumer tastes, as well as the uncertain economic conditions. Promotion is anactivity that can be done by the company with the aim to inform, persuade, and influenceconsumers to select or purchase products offered by the company. Promotions at ColumbiaKotamobagu PT. is seen from the 6 indicators i.e. advertising, personal selling, salespromotion, public relations, direct marketing tools, measurement scales use the ratin scale.This research is quantitative research using a simple correlation analysis and regressionanalysis. Data collection techniques in the study was collected in the form of primary dataand secondary data, and tools that on the collection of data through a questionnaire filledout by 300 respondents and analyzed using a simple correlation analysis and analysissimple regression. Based on the results of the analysis of simple correlation and simpleregression analysis showed that the independent variable is. promotion of the dependentvariables simultaneously affecting the increase in sales which means promotion toincreased influence sales are still in the low category. It is recommended also to companyPT. Columbia Kotamobagu so need to pay attention to the marketing mix policy especiallythe issue price is set so that the company can be reached by the consumer, so that it canincrease the level of sales.Keywords: promotion, increased sales
Pengaruh Kualitas Produk Dan Harga Terhadap Keputusan Pembelian Mobil Daihatsu Grand Max Pick Up (Studi pada PT. Astra International Tbk Daihatsu Cabang Malalayang) Igir, Friani Gloria; Tampi, Johny R. E.; Taroreh, Henny
JURNAL ADMINISTRASI BISNIS (JAB) Vol 6, No 002 (2018): JURNAL ADMINISTRASI BISNIS
Publisher : Sam Ratulangi University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35797/jab.6.002.2018.19856.%p

Abstract

The purpose of this study is to determine the effect of product quality and price to the decision of the purchase of grand max pick up car. Purchase decision is a consumer's decision to buy a product after previously thinking about whether or not worth buying the product by considering the information he knows with the relitas about the product after he witnessed it. The method used in this research is quantitative descriptive method, with the approach of Multiple Correlation Analysis and Multiple Linear Regression to measure the relationship between variables. This research was conducted at PT. Astra International Tbk Daihatsu Malalayang branch, with the object of research is Daihatsu Gran Gran Pick Up. Based on the result of validity test show indicator of variable of product quality, price and purchase decision of correlation value bigger. While the results of multiple linear analysis shows all variables ranging from products and prices have a positive influence on purchasing decisions. The coefficient of determination showed that 77% of Daihatsu Gran Max Pick Up's car purchase decision at PT. Astra International Tbk Daihatsu Malalayang branch is influenced by variables such as product and price. Based on the results of the discussion then found the quality of products and prices have a significant effect on purchasing decisions. Each variable has a significant positive effect on the purchasing decision.
Role of Freight Forwarder In Import Export Business At PT.Jasa Trans Samudera Sulut LALOMA, VINNITA; Tampi, Johny R. E.; Mukuan, Danny D. S.
JURNAL ADMINISTRASI BISNIS (JAB) VOL 5. NO 005 (2017): JURNAL ADMINISTRASI BISNIS UNSRAT
Publisher : Sam Ratulangi University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35797/jab.0.0.2017.17507.%p

Abstract

Background This study was conducted at PT. Trans Samudera Sulut Service isone of the companies engaged in the service of the expedition which is usually calledfreight forwarder that serves the freight forwarder services in the form of cargo bothdomestically and abroad. The purpose of this research is to know how the role offreight forwarder in the implementation of import export business. The method ofresearch used in this study is using data analysis that takes place along with datacollection, such as data reduction, presentation and verification. In this research,Freight forwarder is a business entity that aims to provide services for all activitiesrequired for the implementation of the delivery, transport and receipt of goods byusing multimodal transport either by land, sea or air. The role of freight forwarder inthe import export business is the role in the consolidation of cargo, as the carrier, inthe documentation, in the packaging, in insurance. Result of this research then therole of freight forwarder in the implementation of import export business has beendone well although there may still be a few obstacles arises when import exportactivities take place as in the case of incompatibility between documents withchecked goods, weather factor effects and shipping facilities that have not used owncompanies such as aircraft and ships. Therefore, companies should pay more attentionto the roles of freight forwarders available at the time of export import. PT. TransSamudera Sulut Services also contribute in providing services to assist someentrepreneurs from North Sulawesi who use their services to facilitate the delivery ofgoods either outside or outside the country.Keywords: Role of Freight Forwarder, Export and Import
PENGARUH CUSTOMER RELATIONSHIP MANAGEMENT TERHADAP LOYALITAS NASABAH PT. BANK MANDIRI (PERSERO) Tbk, KC DOTULOLONG LASUT MANADO DAHLAN, PUTRI WINDARWATI M.; Tampi, Johny R. E.; Tumbel, Tinneke M.
JURNAL ADMINISTRASI BISNIS (JAB) VOL 5. NO 004 (2017): JURNAL ADMINISTRASI BISNIS UNSRAT
Publisher : Sam Ratulangi University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35797/jab.0.0.2017.17499.%p

Abstract

This study aims to determine the influence of Customer RelationshipManagement on customer loyalty in PT. Bank Mandiri (Persero) Tbk, KCDotulolong Lasut Manado. This research is quantitive research using surveymethod. Data collection technique is done by division of questionnaires filled by100 respondents who become the sample in this research. Data collection wasdone with questionnaires that have been tested for validity and reliability. Dataanalysis use is descriptive statistic, consisting of correlation coefficient andsimple regression done by using program SPSS. The result of the research showsthat there is significant influence between Customer Relationship Management oncustomer loyalty. Customer Relationship Management is a very important thingfor the company to establish long-term relationships with customers in order toachieve satisfaction that also impact on customer loyalty, then for the benefit ofthe two parties, the company further improve and optimize the system CustomerRelationship Management to increase customer loyalty.Keyword: Customer Relationship Management, customer loyalty.
Pengaruh Bauran Pemasaran Terhadap Tingkat Penjualan Motor Yamaha Mio M3 Pada PT. Hasjrat Abadi Cabang Tumpaan Tinungki, Deysy Deyby; Tampi, Johny R. E.; Punuindoong, Anneke Y.
JURNAL ADMINISTRASI BISNIS (JAB) Vol 6, No 003 (2018): JURNAL ADMINISTRASI BISNIS
Publisher : Sam Ratulangi University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35797/jab.6.003.2018.20279.%p

Abstract

This research is purposeful to determine the extent of the effect of marketing mix on the level of sales. This research useda quantitative method. The subjects in this research were the consumers at PT. Hasjrat Abadi Branch of Tumpaan. The object of this research were the marketing mix and the level of sales at PT.Hasjrat Abadi Branch of Tumpaan. Population in this research were consumers of  PT. Hasjrat Abadi Branch of Tumpaan, comprised of 437 people who have been netted for 2 months, with a sample of 81 respondents. Data collection techniques were interview, observation, documentation, and questionnaire. Analysis of data used descriptive analysis, validity and reliability, the analysis of the correlation coefficient, determination coefficient, multiple correlation and linear regression. Hypothesis test used was T test (partial test) and F test (simultaneous test). From the results of data analysis found that the partial product of positive and significantly affect on the level of sales Yamaha Mio M3 Motorcycle at PT. Hasjrat Abadi Branch of Tumpaan. Product is the most dominant variable affecting on the level of sales. Prices partially positive and significant effect on the level of sales Yamaha Mio M3 Motorcycle at PT. Hasjrat Abadi Branch of Tumpaan. Partially promotion of positive and significant effect on the level of sales Yamaha Mio M3 Motorcycle at PT. Hasjrat Abadi Branch of Tumpaan. The place is partially positive and significant effect on the level of sales Yamaha Mio M3 Motorcycle at PT. Hasjrat Abadi Branch of Tumpaan. Simultaneously the product, price, promotion, and place a significant effect on the level of sales Yamaha Mio M3 Motorcycle at PT. Hasjrat Abadi Branch of Tumpaan. The company needs to sustain the product quality, the price of conformity, innovation in promoting and all is place in an effort to boost the level of sales.Keywords : Marketing Mix, The Level of Sales.
Pengaruh Pricing Strategy, Promotion Strategy Dan Brand Equity Differences Terhadap Marketing Position Pt.Garuda Indonesia (Persero), Tbk Branch Office Manado (Rute Penerbangan Manado-Denpasar) Simboh, Kevin F.; Tampi, Johny R. E.; Tamengkel, Lucky F.
JURNAL ADMINISTRASI BISNIS (JAB) Vol 7, No 001 (2018): JURNAL ADMINISTRASI BISNIS
Publisher : Sam Ratulangi University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35797/jab.7.001.2018.21142.50-57

Abstract

In an increasingly sophisticated era, the lifestyles of peoples are increasingly advanced and also increase the rate of one’s mobility. Nowdays, the companies is required to be able to act, act quickly and accurately in facing competition in this world. Various problem come when many low-cost airlines come to the surface by offering and enabling their power to attract consumers, this problem making Garuda Indonesia not have a top position Marketing Position on Manado-Denpasar Route. This study discusses about the influences of Pricing Strategy, Promotion Strategy and Brand Equity Differences against the Marketing Position PT.Garuda Indonesia Branch Office Manado (Manado - Denpasar Route ). Marketing is one of the most important activities int the business world. In the curent business. In Marketing activites there are 4 Marketing `Mixes which are Product, Price, Place and Promotion. conditions, marketing is a driver to increase sales, so that purpose of company’s are achived.  The method used in this study is quantitative by using questionnaires as a tool to gather information from respondents. Respondents were determined based on whether their used the service of Garuda Indonesia in 2 times, so this study can be said to be using a probability sampling method with a sample random sampling retrieval techniques. This study uses multiple lineaar regressio n analysis, 3 indpendent variable and 1 dependent variable. The survey was conducted by taking a sample of 50 passengers of Garuda Indonesia. This study aims to find out whether Pricing Strategy, Promotion Strategy and Brand Equity Differences affect to Marketing Position of the company and to describe what is the most important factor according to passengers perception to bring this company as Top lead er at Marketing Poosition board. The results obtained in this study indicate that there is a significant influence between Pricing Strategy, Promotion Strategy and Brand Equity Differences against to Marketing Position. The results of this study also show that Promotion strategies are the most important factor in its influence on Marketing Position. Keywords: Pricing startegy , Promotion strategy, Brand equity, Marketing Position.
Co-Authors Angely, Gisyel Benaino, Christian Almendo DAHLAN, PUTRI WINDARWATI M. Danny D. S. Mukuan, Danny D. S. Frets Melope, Frets Herry Wiliam Achmad, Herry Wiliam Igir, Friani Gloria Irjayanti, Endah LALOMA, VINNITA Mamentu, Stacy V. Manemba, Iranzo Lorenzo Markus Kaunang, Markus Mewoh, Fransilia Marsilina Moloku, Serina O. PAPUTUNGAN, DESIASTUTY Poluan, Florensia Jovita Punuindoong, Aneke Punuindoong, Anneke Y. RUMIMPUNU, SOFANY RUSSO Silalahi, Irene Sinta Simboh, Kevin F. Tamengkel, Lucky F. Taroreh, Henny TINNEKE TUMBEL Tinungki, Deysy Deyby Tirtaatmaja, Dais Iis VERY LONDA Very Y. Londa, Very Y. Walangitan, Olivia Walangitan, Olivia F. C. Walangitan, Olivia F. C.