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All Journal ELKHA : Jurnal Teknik Elektro Jurnal Ekonomi : Journal of Economic International Journal of Technology And Business Jurnal Pertanian Agros BBM (Buletin Bisnis dan Manajemen) Jurnal Civronlit Unbari Jurnal Administrasi dan Kesekretarisan Journal of Management - Small and Medium Enterprises (SME's) Jurnal Inovasi Global Paradigma Journal of Administration Jurnal Elsyakhshi
Abdullah Umar, Abdullah
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Religion Agriculture, Biological Sciences & Forestry Humanities Astronomy Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Public Health Social Sciences Other

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Analisis Kualitas Pelayanan Publik Terhadap Kepuasan Masyarakat Di Kantor Kecamatan Segeri Kabupaten Pangkajene Dan Kepulauan Umar, Abdullah; Juharni, Juharni; Bahri, Syamsul
Paradigma Journal of Administration Vol. 3 No. 1 (2025): Paradigma Journal of Administration, Juni 2025
Publisher : Postgraduate Bosowa University Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35965/pja.v3i1.6225

Abstract

Penelitian ini bertujuan untuk mengkaji pengaruh kualitas pelayanan publik terhadap kepuasan masyarakat di Kantor Kecamatan Segeri, Kabupaten Pangkajene dan Kepulauan. Kualitas pelayanan diukur menggunakan lima dimensi Servqual, yaitu bukti fisik (tangibles), keandalan (reliability), daya tanggap (responsiveness), jaminan (assurance), dan empati (empathy). Metode penelitian yang digunakan adalah kuantitatif dengan pendekatan studi kasus dan teknik total sampling terhadap seluruh 35 pegawai yang terlibat dalam pelayanan publik di kantor kecamatan. Data dikumpulkan melalui kuesioner, observasi, dan dokumentasi, kemudian dianalisis menggunakan regresi linear berganda. Hasil penelitian menunjukkan bahwa kelima dimensi kualitas pelayanan secara parsial dan simultan berpengaruh positif dan signifikan terhadap kepuasan masyarakat. Dimensi daya tanggap dan keandalan menjadi faktor dominan yang mempengaruhi kepuasan. Studi ini menegaskan pentingnya peningkatan kualitas pelayanan dengan memperbaiki sarana prasarana, pelatihan kompetensi pegawai, dan penguatan mekanisme umpan balik masyarakat. Temuan ini memberikan kontribusi empiris pada pengembangan teori Servqual dalam konteks pelayanan publik di wilayah kepulauan dan menjadi acuan praktis bagi pembuat kebijakan untuk meningkatkan mutu layanan. Penelitian ini merekomendasikan penerapan sistem antrian elektronik dan sosialisasi prosedur pelayanan yang lebih baik guna mempercepat proses layanan dan meningkatkan keadilan bagi seluruh pengguna layanan. This study aims to examine the impact of public service quality on community satisfaction at the Segeri Subdistrict Office, Pangkajene and Islands Regency. Service quality was assessed using the five Servqual dimensions: tangibles, reliability, responsiveness, assurance, and empathy. Employing a quantitative research design with a case study approach, total sampling was conducted involving all 35 employees engaged in public service delivery at the subdistrict office. Data were collected through questionnaires, observations, and document review, and analyzed using multiple linear regression. The results indicate that all five service quality dimensions have positive and significant effects on community satisfaction, both partially and simultaneously. Responsiveness and reliability emerged as the dominant factors influencing satisfaction. This study highlights the importance of enhancing service quality by improving infrastructure, staff competency training, and strengthening community feedback mechanisms. The findings contribute empirically to the development of the Servqual theory in the context of public service in island regions and offer practical guidance for policymakers to improve service standards. The study recommends implementing an electronic queue system and better procedural socialization to expedite services and ensure fairness for all service users.
THE INFLUENCE OF HUMAN RESOURCE MANAGEMENT PRACTICES ON EMPLOYEE JOB SATISFACTION AT CLASS IIA KALIANDA Umar, Abdullah; Pangestuti, Naniek
Journal of Management Small and Medium Enterprises (SMEs) Vol 18 No 1 - May (2025): JOURNAL OF MANAGEMENT (Special Issue) - Correctional Management
Publisher : Universitas Nusa Cendana

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Abstract

This study aims to analyze the impact of human resource management (HRM) practices on employee job satisfaction at Class IIA Kalianda Correctional Facility. The independent variable in this research is HRM practices, while the dependent variable is employee job satisfaction. This study employs a quantitative method with a survey approach. Data were collected through a questionnaire distributed to 85 employees using saturated sampling. The results of the data analysis using simple linear regression testing indicate that HRM practices have a significant effect on employee job satisfaction, with 36.2% of the variation in job satisfaction being influenced by HRM practices. Based on these findings, it can be concluded that good HRM practices significantly contribute to increasing job satisfaction. This study recommends enhancing training programs and offering more competitive compensation management to improve job satisfaction in correctional facilities. Keywords: Human Resource Management; Job Satisfaction; Correctional Facility; Compensation; Training; Performance Assessment
Techno-Economic Study of a Hybrid Solar-Diesel-BESS Power System in Remote Island, Indonesia: Reducing Energy Costs and Carbon Emissions Umar, Abdullah; Husnayain, Faiz; Rahmat, Ade; Yusmar, Yusmar
ELKHA : Jurnal Teknik Elektro Vol. 17 No.2 October 2025
Publisher : Faculty of Engineering, Universitas Tanjungpura

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26418/elkha.v17i2.93893

Abstract

The primary goal of this study is to conduct a comprehensive study of the viability of deploying a Photovoltaic-Diesel Hybrid system on Kaleroang Island, Central Sulawesi, Indonesia. The focus of this study is to identify the system configuration that is able to generate the lowest cost of energy and the lowest emissions. Five distinct scenarios are formulated for development. Scenario A encompasses fully diesel generator (DG), scenario B hybrid system DG and photovoltaic (PV), scenario C includes DG integrated with battery storage, scenario D includes DG, PV, and battery configuration, and scenario E includes PV with Battery. A comprehensive techno-economic study was performed to rigorously ascertain which of these system configurations demonstrates the highest competitiveness in terms of cost-effectiveness and operational viability. The results indicate that scenario D, characterized by a net present cost (NPC) of $5,460,903, exhibits a levelized cost of energy (LCOE) of $0.264/kWh, the lowest among the other scenarios. This configuration has been demonstrated to reduce fuel usage, thereby decreasing CO2 emissions by 32.9%. Furthermore, to ensure optimal results, it is imperative to calibrate the PV tilt angle within the range of 3Ëš to 6Ëš, with the orientation of the PV facing north.
Analisis Komunikasi Interpersonal Pustakawan dengan Pengunjung di Bagian Pelayanan Sirkulasi Perpustakaan Universitas Indonesia Umar, Abdullah; Setyadji, Veronika
Jurnal Inovasi Global Vol. 2 No. 10 (2024): Jurnal Inovasi Global
Publisher : Riviera Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58344/jig.v2i10.184

Abstract

Komunikasi interpersonal merupakan proses yang berkelanjutan dalam mengirim, menerima, dan mengadaptasi pesan verbal maupun non-verbal dengan tujuan menciptakan atau mengubah pandangan dalam pikiran penerima. Penelitian ini bertujuan untuk menganalisis pelaksanaan komunikasi interpersonal antara pustakawan dan pengunjung di layanan sirkulasi Perpustakaan Universitas Indonesia. Metode penelitian yang digunakan adalah kualitatif deskriptif dengan pendekatan observasi, wawancara, dan dokumentasi. Penelitian ini melibatkan tiga informan yang terdiri dari pustakawan dan pengunjung perpustakaan. Hasil penelitian menunjukkan bahwa komunikasi interpersonal antara pustakawan dan pengunjung di Perpustakaan Universitas Indonesia berjalan dengan baik, meskipun terdapat hambatan seperti kurangnya sikap proaktif dari pustakawan. Kesimpulan dari penelitian ini adalah perlunya peningkatan kualitas komunikasi interpersonal pustakawan agar pelayanan dapat lebih optimal dan mendukung kebutuhan pengunjung perpustakaan.
KERAGAAN ENAM VARIETAS UNGGUL BARU PADI KHUSUS PADA LAHAN SUB OPTIMAL DI KALIMANTAN BARAT Subekti, Agus; Umar, Abdullah
Agros Journal of Agriculture Science Vol 25, No 1 (2023): edisi JANUARI
Publisher : Fakultas Pertanian, Universitas Janabadra

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37159/jpa.v25i1.2426

Abstract

Kebutuhan beras nasional terus mengalami peningkatan seiring dengan pertambahan jumlah penduduk. Selain berfungsi sebagai sumber utama karbohidrat, beras juga menjadi makanan dengan fungsi khusus terutama untuk kesehatan. Konsumsi beras yang memiliki Indeks Glikemik (IG) rendah sebagai makanan pokok dipercaya baik bagi penderita diabetes. Selain itu beras yang memiliki kandungan seng (Zn) dan antioksidan yang tinggi sangat berguna bagi penderita stunting dan gizi buruk. Beberapa varietas unggul baru (VUB) padi khusus hasil inovasi Badan Litbang Pertanian memiliki keunggulan dalam hal aroma, warna, atau kandungan nutrisi untuk mengatasi atau melengkapi kekurangan zat tertentu dalam tubuh. Dengan mempertimbangkan manfaat padi khusus bagi kesehatan, maka perlu dilakukan uji coba VUB padi khusus di Kalimantan Barat. Uji coba ini bertujuan untuk mengidentifikasi keragaan agronomi dan hasil VUB padi khusus pada lahan sub optimal. Metode penelitian menggunakan rancangan acak kelompok, dengan perlakuan berupa enam VUB padi khusus yaitu Arumba, Jeliteng, Baroma, Tarabas, Inpago 13 fortiz, dan Inpari IR Nutri Zinc, dengan lima ulangan. Uji coba Penelitian ini dilaksanakan di Desa Pal IX, Kecamatan Sungai Kakap, Kabupaten Kubu Raya, Kalimantan Barat, dengan jenis tanah Aluvial. Hasil uji coba  menunjukkan bahwa VUB padi khusus Inpari IR Nutri Zinc memiliki produktivitas 4,5 t/ha, produktivitas ini lebih tinggi dan berbeda nyata dibandingkan VUB padi khusus lainnya. VUB padi khusus Inpari IR Nutri Zinc cocok untuk dikembangkan pada lahan sub optimal pasang surut di Kalimantan Barat.
Co-Authors Ade Rahmat, Ade Agung Hari Sasongko, Agung Hari Agus Subekti Agusman, Glory Aguzman, Glory Aguzman, Glory Apriansyah Pratama, Muhammad Ari Setiawan Arisman Arisman Bawono, Adhi Christanti, Yunitasari Das, Amsori M. Detrial Maulana, Mohd Hidayat Ediz, M Husnayain, Faiz Indriana Indriana, Indriana Irawan, Aldi Juharni, Juharni Mauliah, Shabrina Muhammad Fadli Pangestuti, Naniek S.Pd. M Kes I Ketut Sudiana . Setyadji, Veronika Syamsul Bahri Widyastuti, Indira Tyas Yusmar, Yusmar Yusrial Yusrial