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All Journal RETORIKA: Jurnal Ilmu Bahasa JURNAL MANAJEMEN AGRIBISNIS Sinkron : Jurnal dan Penelitian Teknik Informatika SINTECH (Science and Information Technology) Journal MATRIK : Jurnal Manajemen, Teknik Informatika, dan Rekayasa Komputer Journal of Language, Literature, and Teaching Pustaka : Jurnal Ilmu-Ilmu Budaya Humantech : Jurnal Ilmiah Multidisiplin Indonesia Jurnal Pendidikan dan Sastra Inggris (JUPENSI) Jurnal WIDYA LAKSMI (Jurnal Pengabdian Kepada Masyarakat) Journal of Comprehensive Science Blantika : Multidisciplinary Journal
I Kadek Agus Bisena
Institut Bisnis Dan Teknologi Indonesia
Religion Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Economics, Econometrics & Finance Education Electrical & Electronics Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Public Health Social Sciences Other

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Journal : Journal of Comprehensive Science

 1 
Optimalisasi Layanan Harmony Wooden Villas Melalui Pelatihan English Writing dan Speaking Skill Yogi Susana, Kadek; Kadek Agus Bisena, I; Ari Iswara, Agus
Journal of Comprehensive Science Vol. 4 No. 1 (2025): Journal of Comprehensive Science (JCS)
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/jcs.v4i1.2965

Abstract

Harmony Wooden Villas is a tourist accommodation where most of the guests come from abroad and use English in their communication so that the staff are expected to have good communication skills in English. However, initial observations showed a lack of knowledge and skills of staff in writing and speaking English which has an impact on the quality of service. To overcome this problem, community service activities by lecturers from Institut Bisnis dan Teknologi Indonesia (INSTIKI) were carried out with the aim of improving staff's English skills and optimizing villa services through writing and speaking skills training. The training used a face-to-face method with a lecture and discussion approach, as well as the use of technology to maximize learning effectiveness. Evaluation was carried out through initial and final training ability tests, as well as feedback from participants. The results showed a significant increase in communication skills, especially in composing written correspondence and interacting with customers in English. In addition, participants stated that the methods applied were effective and supported increased learning motivation. This activity is expected to provide a long-term contribution to the quality of service at Harmony Wooden Villas and become a model for developing human resource capacity in other hospitality sectors.
Analysing Implementation Of Balance Score Card To Front Office Department At Adiwana Unagi Suites 2022 Agus Bisena, I Kadek; Yogi Susana, Kadek
Journal of Comprehensive Science Vol. 2 No. 4 (2023): Journal of Comprehensive Science (JCS)
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/jcs.v2i4.302

Abstract

The success of a company is influenced by the performance of the departments in its organization. For this reason, the company must be able to measure and evaluate the staff performance. One of the famous tools to measure and manage the performance of the department and staff is KPI based on the Balance Score Card. Adiwana Unagi Suites, a boutique resort in Ubud has implemented a Balance Score Card in its 2022 business process. The research method is executed by using descriptive analysis study. The result of the performance shows some clues that the management and the department itself must discuss the measurement again, especially in customer related. The result also showed us that there was a lack of consistency from the front office team in doing the duty especially in attending training
Pelatihan English Listening Skill For Building Confidence Di Panti Asuhan Tat Twam Asi Yogi Susana, Kadek; Osmunda Eawea Monny, Maria; Agus Bisena, I Kadek; Ari Iswara, Agus; Lisma Martarini, Ni Made
Journal of Comprehensive Science Vol. 3 No. 3 (2024): Journal of Comprehensive Science (JCS)
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/jcs.v3i3.643

Abstract

Pelatihan ini dilakukan untuk mencapai tujuan pemerolehan keterampilan Bahasa Inggris khususnya keterampilan mendengarkan yang didukung oleh kemampuan pemerolehan kosa kata yang baik dan benar agar peserta dapat memahami isi teks yang didengarnya. Pelaksanaan kegiatan Pengabdian Kepada Masyarakat (PKM) ini merupakan rangkaian dari kegiatan PKM sebelumnya yang mencakup 3 kemampuan bahasa lainnya yaitu:menulis, membaca dan berbicara. Kegiatan ini dilakukan melalui metode ceramah dan praktik yang dilakukan selama 2 hari secara tatap muka. Hasil dari kegiatan ini menunjukkan bahwa interaksi aktif dari pemateri dan peserta memberikan dampak positif bagi peserta untuk lebih mampu meningkatkan keterampilan mendengarkan dan memperoleh kosakata baru yang mampu meningkatkan pemahaman peserta terkait topik yang dibicarakan pada audio atau video yang diputarkan. Selain itu, kegiatan ini meningkatkan rasa percaya diri peserta bahwa Bahasa Inggris akan lebih mudah dipahami jika diterapkan atau dipraktekkan secara nyata dalam percakapan atau kegiatan peserta setiap harinya.
Co-Authors Agus Ari Iswara, Agus Ari Ari Iswara, Agus Atmaja, Ketut Jaya Chatarina Umbul Wahyuni Eddy Hartono Gede Diki Prasetya Gusti Ayu Mahadewi Gusti Nyoman Ayu Sukerti I Dewa Made Krishna Muku I Gede Yudi Arsana I GUSTI AGUNG AYU AMBARAWATI I Kadek Budi Sandika I Putu Dedy Sandana I Wayan Dharma Suryawan Kadek Yogi Susana, Kadek Yogi Krisna, Gede Gana Eka Lisma Martarini, Ni Made Maria Osmunda Eawea Monny Ni WAYAN SRI ASTITI Osmunda Eawea Monny, Maria Pirozmand, Poria Pramita, Dewa Ayu Kadek Putu Ananda Sitarasmi Saraswati, Ni Wayan Sumartini Sari, Ni Luh Pangestu Widya Sastaparamitha, Ni Nyoman Ayu J.